The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
All reviews
A
Ami45g
Rating: 5 out of 5
following a purchase from 13/02/2024
Order well received and perfectly packaged!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
Q
Quentin A.
Rating: 5 out of 5
following a purchase from 12/02/2024
Fast and perfectly protected product in its package
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
B
Bilel B.
Rating: 3 out of 5
following a purchase from 12/02/2024
It's not your fault, but waiting 3 months for a figurine to be delivered is too much: it was expected at the end of November and received on February 15.
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Response from CHIBI AKIHABARA
As you know, the dates indicated are only provisional, they are given by the suppliers and are not always respected. This is due to various reasons: transport problems, economic problems, production delays by the manufacturer...etc. We are well aware that our customers may have to wait a long time for their orders, and it is very important to us that orders are fulfilled on time. However, we are unfortunately powerless against delays from our suppliers and sometimes even manufacturers. Good day to you all.
M
Marie
Rating: 5 out of 5
following a purchase from 09/02/2024
Impeccable super nickel ??
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBon a good day & see you soon on our site!
V
Vivien
Rating: 5 out of 5
following a purchase from 08/02/2024
Order received in perfect condition and in a very short time, very good service.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DBonjour & à bientôt sur Chibi Akihabara !
M
M. L.
Rating: 5 out of 5
following a purchase from 08/02/2024
Fast dispatch and above all excellent delivery tracking because the DPD carrier was unable to find a letterbox.............so the person in charge called me and we had the parcel delivered to a relay point. Impeccable service, unlike DPD......
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with our services! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
C
Ced
Rating: 5 out of 5
following a purchase from 07/02/2024
Very good products with interesting prices.top delivery!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
S
Soraya K.
Rating: 1 out of 5
following a purchase from 08/02/2024
Poor quality item and nothing to do with the description
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Response from CHIBI AKIHABARA
Hello,We are very sorry that the product you have chosen is not suitable for you. We are a little puzzled because from what we can see on the product sheet, it clearly indicates that this product is a model, so you could not have the quality of a PVC figurine ... An email was sent by our team on 14/02 for more information on this subject. On the one hand, to improve our communication if it wasn't well presented, but also so that our customer service can help you, because you have the possibility of returning a product if it doesn't suit you, and that's what our after-sales service is there for :)Unfortunately, we haven't had any message from you concerning your order or a request for a return... We therefore invite you to open an after-sales ticket on our site, indicating the reference number of your order. We look forward to hearing from you.
D
Donatien B.
Rating: 5 out of 5
following a purchase from 07/02/2024
Super fast delivery, perfect packaging.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
T
Thomas O.
Rating: 5 out of 5
following a purchase from 31/01/2024
Excellent transaction, fast and careful shipment, RAS
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
A
A. O.
Rating: 5 out of 5
following a purchase from 03/02/2024
As usual, an impeccable order from the Chibi team! A well-secured box to protect the products (the figurines). Very fast shipping (I should mention that the products arrived in 4 days!!! abroad??).
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! Have a great day & see you soon on Chibi Akihabara!
N
Nicolas L.
Rating: 5 out of 5
following a purchase from 30/01/2024
Package arrived super fastI will recommend as soon as possible
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBonjour, & à bientôt !
T
Telmat
Rating: 5 out of 5
following a purchase from 02/02/2024
perfect shipping and packaging,
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
E
Edens
Rating: 5 out of 5
following a purchase from 01/02/2024
Super happy with the quality, fast and careful shipping for more than affordable prices, I like a lot thank you!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
O
Orianne A.
Rating: 5 out of 5
following a purchase from 01/02/2024
Fast delivery and always very careful.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
J
Jérémie
Rating: 5 out of 5
following a purchase from 02/02/2024
Very quick and careful delivery, I recommend it.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
R
Roberto
Rating: 5 out of 5
following a purchase from 01/02/2024
Acquistato, spedito e arrivato in poco tempo e in perfette condizioni.
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Response from CHIBI AKIHABARA
Good morning,Thank you for sharing your experience regarding your order! :DBGood day and see you soon on Chibi Akihabara!
C
Christine J.
Rating: 5 out of 5
following a purchase from 22/01/2024
Everything was in order
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
J
Jeremy
Rating: 5 out of 5
following a purchase from 01/02/2024
First order and very satisfied, fast and well packed shipment.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DBonjour & à bientôt sur Chibi Akihabara !
L
Laura
Rating: 5 out of 5
following a purchase from 24/01/2024
Fast shipping and careful handling
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
C
Client
Rating: 4 out of 5
following a purchase from 30/01/2024
Real sales, not false pretenses. A wide choice, although a little light for me, but normal I do not fit into the category: naruto, demon slayer and others that I designate commercial.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience with us! Please let us know what we can improve to get 5 stars :DV Wishing you a pleasant day & see you soon :)
F
Fréderic
Rating: 5 out of 5
following a purchase from 24/01/2024
I received my figurines well packaged and brand new.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
V
Vormulac
Rating: 5 out of 5
following a purchase from 24/01/2024
The items are always of the highest quality, with very short delivery times and very attractive prize pools.
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! Have a nice day & see you soon on Chibi Akihabara!
M
Mady
Rating: 3 out of 5
following a purchase from 29/01/2024
I received damaged boxes and paint defects on all my figurines... but apart from these inconveniences, the boxes were not overly protected apart from air "cushions" to fill the void.
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Response from CHIBI AKIHABARA
Hello,We are very sorry for these defects.please open an after-sales ticket on our website so that our customer service can take care of you.an e-mail was sent to you on 05/02 and we have not heard back from you.Thank you very much,Sincerely.
S
Sandra L.
Rating: 5 out of 5
following a purchase from 30/01/2024
Very fast shipping, very good tracking, perfect packaging and products as ordered in perfect condition.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DBonjour & à bientôt sur Chibi Akihabara !
A
Audrey M.
Rating: 2 out of 5
following a purchase from 01/11/2023
I was very satisfied at first with my first 2 orders. But lately not at all: I know they are waiting for delivery of pre-orders but I find the time very long each time there is 2 or 3 months difference with the announced date while the physical stores have received the items.....The other time, 2 months after the announced date, I receive an e-mail saying that they won't be delivering the ordered items after all (I've been reimbursed, so it's not a problem, they're legit about it) and now I'm waiting for items that were scheduled for the end of November and still haven't been delivered.... Maybe your supplier needs to be more serious.
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Response from CHIBI AKIHABARA
Hello,The dates indicated are given by our suppliers and are not always respected, for various reasons: transport problems, economic problems, production delays by the manufacturer...etc.Please believe that we are aware that the wait can be very long for our customers and it is important to us that all orders are honored on time. Unfortunately, this is not our fault, and we're very sorry about it.some stores are importers, so they get their products earlier, but as far as we're concerned, we only work with official suppliers.unfortunately, posting a review won't help matters, and we invite you to contact customer service, who will give you more answers about the status of your pre-orders.what's more, there's an article on our website explaining everything about pre-orders and the delays that affect them: https://chibi-akihabara.com/fr/actualites/post/en-attente-de-livraison-fournisseur-.htmlBien.
D
Dalila J.
Rating: 5 out of 5
following a purchase from 09/01/2024
Perfect in every way Listens to customers Always takes care of business
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback regarding your order! Have a great day & see you soon on Chibi Akihabara!
M
Marco P.
Rating: 5 out of 5
following a purchase from 24/01/2024
Fast delivery and perfect products! Highly recommended ;)
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
T
Thomas V.
Rating: 5 out of 5
following a purchase from 23/01/2024
Very fast shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
M
Marine S.
Rating: 5 out of 5
following a purchase from 22/01/2024
Very good site with lots of choice and very fast delivery.
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Response from CHIBI AKIHABARA
Hello,Thank you for your review! :D See you soon on our site! Have a nice day ^^
N
Nathalie
Rating: 5 out of 5
following a purchase from 26/01/2024
Perfect. Fast and careful delivery
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
S
Stephane C.
Rating: 5 out of 5
following a purchase from 22/01/2024
Simple order at the best price, fast delivery and very accurate.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
J
Julian C.
Rating: 5 out of 5
following a purchase from 24/01/2024
Very fast delivery and receipt. The products are in order and very well packaged. I recommend it!
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
O
Olive
Rating: 5 out of 5
following a purchase from 25/01/2024
Fast delivery and careful packaging!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
B
Bassem M.
Rating: 5 out of 5
following a purchase from 24/01/2024
Very good respect of the advertised products. Very satisfied!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
E
E.B
Rating: 4 out of 5
following a purchase from 24/01/2024
My order arrived very quickly and well packaged. The items are in order and the quality is good. However, I think it's a shame that one of the figurine supports arrived in blue, whereas on the website it was transparent. But nothing serious.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! :DLThe photos posted on our site are given to us by the suppliers, and we are sorry if the base was not the same as on these photos.wishing you a good day & see you soon on our site!
L
Le R.
Rating: 5 out of 5
following a purchase from 19/01/2024
I have no opinion yet the toy has not been offered yet I will give my opinion around February 10 otherwise very satisfied delivery
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with the delivery! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
S
Shino Y.
Rating: 5 out of 5
following a purchase from 18/01/2024
Order processed quickly, package sent quickly, and customer service what can I say is excellent! A little problem with the package because the carrier couldn't deliver, I just asked chibi, they sent me the details of the order and where to find my package!!!!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order & our customer service! Have a nice day & see you soon on Chibi Akihabara!
F
Francois J.
Rating: 5 out of 5
following a purchase from 24/01/2024
I didn't know the site at all and when I saw a special on a cobra statuette, I gave it a try... Well TOP in every way. Super fast shipping, reliable, no worries. Thank you, I'm delighted with your service.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order from us! Thank you for your feedback! :DBonjour & à bientôt sur Chibi Akihabara !
M
Maud B.
Rating: 3 out of 5
following a purchase from 24/01/2024
The 3 stars correspond to the lack of protection in the parcels. I ordered 22 figurines, which arrived with a few air bubbles here and there, but no real protection. The box had 4 holes made during transport and some boxes suffered from the lack of bubble wrap for example. Apart from that, everything was perfect and I recommend it.
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Response from CHIBI AKIHABARA
Hello,First of all, we're sorry to hear that the boxes of your products arrived damaged.We've taken note of your opinion and we'll do what's necessary to improve the packaging of the products in our parcels.Thank you all the same for your recommendation.Good day to you.
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