Customer reviews of CHIBI AKIHABARA

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 958 published reviews
5 2 530 86% 4 237 8% 3 75 3% 2 43 1% 1 73 2%

Summary of reviews

The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.

All reviews

M
M. T.
Rating: 5 out of 5
following a purchase from 27/05/2022
Just perfect.
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Response from CHIBI AKIHABARA
HelloThank you
I
Iris B.
Rating: 5 out of 5
following a purchase from 24/05/2022
Super fast delivery.
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Response from CHIBI AKIHABARA
HelloThank you
Y
Yasmine
Rating: 5 out of 5
following a purchase from 25/05/2022
fast delivery and well-protected item
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Response from CHIBI AKIHABARA
HelloThanks :)
A
Arthur D.
Rating: 5 out of 5
following a purchase from 24/05/2022
Well thank you very much for the service
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Response from CHIBI AKIHABARA
HelloThank you for your order
L
Lulah
Rating: 5 out of 5
following a purchase from 24/05/2022
Very good site, correct price and fast shipping. Great!
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Response from CHIBI AKIHABARA
HelloThank you for this top-notch review ^^
M
Madame V.
Rating: 5 out of 5
following a purchase from 24/05/2022
On-time delivery
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Response from CHIBI AKIHABARA
HelloThank you
M
Muriel
Rating: 4 out of 5
following a purchase from 24/05/2022
Box a little damaged ?
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Response from CHIBI AKIHABARA
HelloWe are sorry for this incident. We will be more careful next time.
J
Jérémy G.
Rating: 5 out of 5
following a purchase from 23/05/2022
Affordable price for items and delivery. Fast, careful shipping with support that's always available. Points per purchase are still very advantageous. This isn't my first order from Chibi Akihabara and it certainly won't be my last.
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive and detailed feedback.
J
J.C
Rating: 5 out of 5
following a purchase from 15/05/2022
Well received, order conforms, nothing to complain about.
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Response from CHIBI AKIHABARA
HelloThank you
T
Thomas G.
Rating: 5 out of 5
following a purchase from 23/05/2022
Impressive selection, reasonable price and top service
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Response from CHIBI AKIHABARA
HelloThank you very much
C
Cecile D.
Rating: 5 out of 5
following a purchase from 23/05/2022
Always impeccable, nothing to say. A site I recommend to all my friends!
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Response from CHIBI AKIHABARA
HelloThank you very much for your recommendation
C
Clément G.
Rating: 4 out of 5
following a purchase from 23/05/2022
Very satisfied with my first order. It was a pre-order that was delayed in shipment, but customer service was reassuring, offering alternatives in case it took too long.
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Response from CHIBI AKIHABARA
HelloThank you for your comment
F
Fanny P.
Rating: 5 out of 5
following a purchase from 22/05/2022
Package well received as expected I highly recommend
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Response from CHIBI AKIHABARA
HelloThank you
M
Maxime M.
Rating: 5 out of 5
following a purchase from 22/05/2022
Very good. Forcing people to write more than 10 lines is annoying. Constantly asking for opinions too.
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Response from CHIBI AKIHABARA
HelloThank you for your feedback. Concerning the notices, it is an automatic software that sends an email to each order placed. Best regards
R
Romane L.
Rating: 5 out of 5
following a purchase from 14/05/2022
My figurine arrived very quickly, in four days in my relay and in perfect condition. I recommend it!
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Response from CHIBI AKIHABARA
HelloThank you for your comment
C
Cassandra M.
Rating: 5 out of 5
following a purchase from 20/05/2022
As usual, top notch ^^!
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Response from CHIBI AKIHABARA
HelloThank you for this great comeback ^^
S
Siquier Y.
Rating: 4 out of 5
following a purchase from 18/05/2022
purchase corresponds to my expectations; well reproduced figurine etc....
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Response from CHIBI AKIHABARA
HelloThank you
L
Lilian A.
Rating: 5 out of 5
following a purchase from 18/05/2022
Great pre-order service
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Response from CHIBI AKIHABARA
Hello Thank you
O
Olivier V.
Rating: 5 out of 5
following a purchase from 18/05/2022
fast delivery and lots of products
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Response from CHIBI AKIHABARA
HelloThank you
J
Jean M.
Rating: 5 out of 5
following a purchase from 18/05/2022
Nothing to say impeccable
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Response from CHIBI AKIHABARA
HelloThank you
S
Sandrinecolombier
Rating: 5 out of 5
following a purchase from 18/05/2022
Great site! Great experience.
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Response from CHIBI AKIHABARA
HelloThank you
T
Thomas
Rating: 5 out of 5
following a purchase from 18/05/2022
Fast delivery, figurine in very good condition, well protected
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Response from CHIBI AKIHABARA
HelloThank you for your review
R
Rémi R.
Rating: 5 out of 5
following a purchase from 18/05/2022
Fast and efficient. My one piece madness fully satisfied. Thank you
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Response from CHIBI AKIHABARA
HelloThank you very much for your message
A
Antonin C.
Rating: 5 out of 5
following a purchase from 17/05/2022
As usual, nothing to complain about! I recommend: perfect condition and very fast shipping.
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Response from CHIBI AKIHABARA
HelloThank you for your positive feedback
T
Teuch
Rating: 5 out of 5
following a purchase from 17/05/2022
Perfect. Fast and clear exchanges regarding pre-orders.
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Response from CHIBI AKIHABARA
HelloThank you for your review
F
Faust
Rating: 5 out of 5
following a purchase from 17/05/2022
Package sent quickly, products well protected overall. Nothing to complain about!
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Response from CHIBI AKIHABARA
HelloThank you
J
Jolan R.
Rating: 5 out of 5
following a purchase from 17/05/2022
Excellent site top quality figurine
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Response from CHIBI AKIHABARA
HelloThank you
S
Stéphanie
Rating: 5 out of 5
following a purchase from 17/05/2022
Excellent experience The figurine is just beautiful and very realistic Delivered on time
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Response from CHIBI AKIHABARA
HelloThank you for your message
Y
Yolaine R.
Rating: 5 out of 5
following a purchase from 16/05/2022
Contactable service you can count on.
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Response from CHIBI AKIHABARA
HelloThank you for your feedback!
C
Christopher P.
Rating: 5 out of 5
following a purchase from 16/05/2022
Fast, nickel product, well protected as usual ??see you soon ??
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Response from CHIBI AKIHABARA
HelloThank you very much, see you soon :)
N
Nicolas V.
Rating: 5 out of 5
following a purchase from 16/05/2022
Intact parcel, fast delivery, everything is perfect
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Response from CHIBI AKIHABARA
HelloThank you
K
Khady
Rating: 5 out of 5
following a purchase from 16/05/2022
Good product very satisfied
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Response from CHIBI AKIHABARA
HelloThank you
G
Gaëtan L.
Rating: 4 out of 5
following a purchase from 16/05/2022
Good overall, despite multiple delays in delivery due to supplier waiting.
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Response from CHIBI AKIHABARA
HelloWe would like to apologize on behalf of our suppliers for the delay caused by the COVID and the severe containment in China, which is delaying a lot of things. A point for which we are not responsible, but which deprives us of a star.
S
Steeven
Rating: 1 out of 5
following a purchase from 15/05/2022
Customs fees for each package.
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Response from CHIBI AKIHABARA
HelloWe are sorry that you have to pay customs fees. Unfortunately, living abroad it's a risk despite the information they ask us for. With customs, it's hit or miss, and we're sorry, we have no control over it, but obviously, you're penalizing us. Yours sincerely
A
Allan
Rating: 5 out of 5
following a purchase from 25/04/2022
Very good. Ordered and received 2 days later.
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Response from CHIBI AKIHABARA
HelloThank you very much for your recommendation.
A
Anthony C.
Rating: 5 out of 5
following a purchase from 15/05/2022
Very good service.
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Response from CHIBI AKIHABARA
HelloThank you very much
N
Nicolas L.
Rating: 5 out of 5
following a purchase from 14/05/2022
I received the parcel without any problem.
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Response from CHIBI AKIHABARA
HelloThank you for your review
T
Tony
Rating: 5 out of 5
following a purchase from 14/05/2022
TOP Delivery on time !very good price for the figurines !I ordered 2 times and the site was always top !!!
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Response from CHIBI AKIHABARA
HelloThank you very much for your 2 orders and your compliments :)
E
Emd
Rating: 5 out of 5
following a purchase from 14/05/2022
Perfect quality and fast delivery
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Response from CHIBI AKIHABARA
HelloThank you very much
A
Allan G.
Rating: 3 out of 5
following a purchase from 13/05/2022
Usually I had a good experience with this site but unfortunately with my last order it was not the case, one of the boxes of my figurines was in bad condition, some bumps all over the box and some parts of the box were missing that I found in the package.
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Response from CHIBI AKIHABARA
HelloWe are sorry that this new experience is negative. Have you contacted customer service at: [email protected] and sent all the photos showing the condition? Sincerely
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