The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
All reviews
C
Chaumet
Rating: 1 out of 5
following a purchase from 04/04/2022
They "forgot" to send the package. Knowing it was a birthday present.
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Response from CHIBI AKIHABARA
HelloWe would like to apologize for this inconvenience. This is not a regular occurrence in our department, and we have been taking great care not to repeat this incident.
L
Lapin M.
Rating: 5 out of 5
following a purchase from 17/04/2022
The site is very well done, I recommend it, nice store, and orders arrive quickly.
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Response from CHIBI AKIHABARA
HelloThank you very much for your comment
A
Ayuka
Rating: 4 out of 5
following a purchase from 17/04/2022
Fast shipping. Perfect. I would have liked a box for my food box.
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Response from CHIBI AKIHABARA
HelloThank you for your feedback.it is clearly indicated in the product sheet that there is no container. Don't hesitate to read all the product sheets to avoid this kind of problem :)
L
Ludovic P.
Rating: 5 out of 5
following a purchase from 16/04/2022
very good site, not complicated and not too expensive
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Response from CHIBI AKIHABARA
HelloThank you
P
Philippe D.
Rating: 5 out of 5
following a purchase from 15/04/2022
Very good site, fast shipping and the figurines are always very well protected in the parcel.and excellent quality figurines. I recommend to all collectors.
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback and for your recommendation.
L
Laurent G.
Rating: 4 out of 5
following a purchase from 14/04/2022
The parcel arrived without any problem except for the first parcel which got lost and was eventually returned but otherwise nothing to say about the second shipment.
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Response from CHIBI AKIHABARA
HelloPlease excuse us for this inconvenience. Thank you for your comment.
J
Julien S.
Rating: 5 out of 5
following a purchase from 14/04/2022
Very fast shipping and item as described
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Response from CHIBI AKIHABARA
Hello Thank you very much for your feedback
E
Evelyne B.
Rating: 5 out of 5
following a purchase from 14/04/2022
Easy ordering, secure payment and fast delivery
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Response from CHIBI AKIHABARA
HelloThank you for your review
J
Jérémy
Rating: 5 out of 5
following a purchase from 14/04/2022
very good site; impeccable after-sales service professional fees
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Response from CHIBI AKIHABARA
HelloThank you very much for this review
S
Simon D.
Rating: 5 out of 5
following a purchase from 14/04/2022
Fast delivery and well-protected parcel.
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Response from CHIBI AKIHABARA
HelloThank you
A
Alisa H.
Rating: 5 out of 5
following a purchase from 13/04/2022
Everything is perfect, thank you very much!
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Response from CHIBI AKIHABARA
HelloThanks for the perfect feedback :) Thanks to you :)
D
Dorian
Rating: 5 out of 5
following a purchase from 12/04/2022
Extremely fast shipping, received within 2 days of ordering ???? Super well packaged, and thanks for the little Japanese sweets! ??????
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback
M
Monsieur
Rating: 5 out of 5
following a purchase from 12/04/2022
super site reactive par message et pour la livraison des articles dur a trouver qui sont a prix normal
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Response from CHIBI AKIHABARA
HelloThank you very much for your starry message.
M
Mélanie
Rating: 5 out of 5
following a purchase from 12/04/2022
Very fast delivery. Item in perfect condition.
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Response from CHIBI AKIHABARA
HelloThank you
C
Castel F.
Rating: 5 out of 5
following a purchase from 11/04/2022
Very fast shipping and item as described
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Response from CHIBI AKIHABARA
HelloThank you
Y
Yorunak
Rating: 5 out of 5
following a purchase from 11/04/2022
Great customer service! And fast, clean shipping! Thank you!
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
Y
Yoann C.
Rating: 5 out of 5
following a purchase from 11/04/2022
Purchase of 2 figurines, parcel prepared the next morning and sent the same day. Fast, clear and neat as always.
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Response from CHIBI AKIHABARA
Thank you for your feedback
M
Marjolaine J.
Rating: 4 out of 5
following a purchase from 11/04/2022
Good value for money.the c18 seems quite small for the price but I did not pay attention to the size Otherwise very satisfied We find some figurine impossible to find in store.
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Response from CHIBI AKIHABARA
HelloThanks for the feedback, it's important to read the product descriptions carefully :)
M
Marie I.
Rating: 1 out of 5
following a purchase from 11/04/2022
Nothing received Not happy at all
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Response from CHIBI AKIHABARA
HelloCan you contact customer service to say that you have not received your order? We are available via the website by opening a ticket or at the following e-mail address: [email protected]
H
Hacene M.
Rating: 5 out of 5
following a purchase from 11/04/2022
Quick to send, flush with parcel
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Response from CHIBI AKIHABARA
HelloThank you
H
Hugo
Rating: 5 out of 5
following a purchase from 10/04/2022
No damage on delivery, fast delivery and excellent product quality.
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Response from CHIBI AKIHABARA
HelloThank you for this message
A
Andy B.
Rating: 5 out of 5
following a purchase from 10/04/2022
Everything was perfect!
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Response from CHIBI AKIHABARA
HelloThanks :)
L
Laura
Rating: 5 out of 5
following a purchase from 10/04/2022
Very good experience! Received in advance, very good quality. I really recommend it.
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Response from CHIBI AKIHABARA
HelloThank you for your order and your recommendation.
S
Severine G.
Rating: 5 out of 5
following a purchase from 10/04/2022
Thank you for the little treats that came with the parcel!
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Response from CHIBI AKIHABARA
BonjourDe rien c'est normal, merci à vous :)
S
Sylvestre A.
Rating: 5 out of 5
following a purchase from 10/04/2022
It's great, really good prices for products that aren't easy to find.
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Response from CHIBI AKIHABARA
HelloThank you very much for your opinion
B
Ben
Rating: 5 out of 5
following a purchase from 09/04/2022
Always impeccable, well packaged product, I recommend 200%.
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Response from CHIBI AKIHABARA
HelloThank you for this top review :)
L
Luc C.
Rating: 5 out of 5
following a purchase from 09/04/2022
Fast and well packaged.
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Response from CHIBI AKIHABARA
HelloThank you very much
L
Lex L.
Rating: 5 out of 5
following a purchase from 09/04/2022
I got a cardcaptor staff and a sailor moon mobile charm, all came perfect and fast shipping. This is my second order with them and will order again :)
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Response from CHIBI AKIHABARA
HelloThank You :)
M
Mme K.
Rating: 5 out of 5
following a purchase from 08/04/2022
Very responsive and extremely fast shipping
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Response from CHIBI AKIHABARA
HelloThank you
L
L. B.
Rating: 5 out of 5
following a purchase from 07/04/2022
Received quickly and in good condition
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Response from CHIBI AKIHABARA
HelloThank you
C
Corine
Rating: 4 out of 5
following a purchase from 06/04/2022
Hello I received my package on time Products impeccable Thank you
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Response from CHIBI AKIHABARA
Hello, Thank you for your comment. The 5 stars would really reflect your opinion ^^
P
Pablo M.
Rating: 5 out of 5
following a purchase from 06/04/2022
Thanks again chibi akihabara!
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Response from CHIBI AKIHABARA
HelloThank you for this wonderful message :)
N
Nana
Rating: 5 out of 5
following a purchase from 06/04/2022
I've ordered a lot from them and I've never been disappointed. Packages arrive quickly, I'm always notified by email of the slightest advance, packages are very well protected and the figurines are always so beautiful! The official photos are almost as good as the real ones, they're so beautiful! All this topped off with a very good support team that responds quickly to the slightest question, so don't hesitate!
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Response from CHIBI AKIHABARA
HelloThank you very much for this detailed and positive message. Thank you for your orders on our store :)
A
Aurélie L.
Rating: 5 out of 5
following a purchase from 06/04/2022
I recommend Chibi Akihabara, it's one of my favorite stores (on site at conventions or online)!!!! They are at the top, they are there to answer questions, shipping orders are fast, well protected. A very good team, in short, don't hesitate ;)
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Response from CHIBI AKIHABARA
HelloThank you very much for this message. I look forward to seeing you at a convention if we come near you or on our website :)
T
Théo T.
Rating: 5 out of 5
following a purchase from 06/04/2022
Nikel, the only fear I had was the long wait for a pre-ordered product.
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Response from CHIBI AKIHABARA
HelloThank you for not penalizing us.we apologize for the return.
G
Guillaume G.
Rating: 4 out of 5
following a purchase from 31/03/2022
Very fast delivery. Product a little more expensive than the competition but very satisfied with the speed of order processing and delivery.
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Response from CHIBI AKIHABARA
HelloThank you for your review
C
Casey S.
Rating: 1 out of 5
following a purchase from 05/04/2022
Poor packaging, the figure's 2 arms are broken.
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Response from CHIBI AKIHABARA
Hello, The figurines may arrive broken, but that doesn't always mean that the packaging is bad. You can contact our after-sales service via the contact form on our website. Best regards.
D
Daniel M.
Rating: 5 out of 5
following a purchase from 05/04/2022
The parcel was received without a hitch, and the figurine was well protected by its original box and the transport box.
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Response from CHIBI AKIHABARA
HelloThank you for this message
A
Anonyme
Rating: 5 out of 5
following a purchase from 04/04/2022
Good quality, slightly smaller than the others, but nothing to complain about: meticulous details and magnificent figurines.
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Response from CHIBI AKIHABARA
HelloThank you
J
Jérémy
Rating: 3 out of 5
following a purchase from 04/04/2022
One of my figurines was perfect, the other had a manufacturing defect, so it had to be fitted together. The parcel was well cared for and sent quickly.
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Response from CHIBI AKIHABARA
HelloHave you contacted customer service regarding the manufacturing defect? Sincerely
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