Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 612 published reviews

5 9 878 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

All reviews

Ann C.

Published on 16/11/2023 à 09h10 following a purchase from 30/10/2023

Very central location , easy to find and access would definitely recommend.

Pauline M.

Published on 15/11/2023 à 10h43 following a purchase from 04/11/2023

Quick and easy booking!

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aurelie P.

Published on 15/11/2023 à 09h35 following a purchase from 01/11/2023

practical and efficient

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Anna D.

Published on 14/11/2023 à 22h17 following a purchase from 06/11/2023

Très bien

Asta J.

Published on 14/11/2023 à 20h51 following a purchase from 05/11/2023

Easy to use, very clean, safe area (Les Halles), smooth online payment. I don’t like interactions with strangers and more than that - leaving my luggage with them, so this kind of service is a rescue for me.

Linda K.

Published on 13/11/2023 à 20h41 following a purchase from 08/10/2023

Citylocker was easy to use. It was very convenient to the apartment that we had rented. We were able to stow our bags and enjoy the rest of our day in Paris! Our bags felt safe, and everything was still there when we returned.

France P.

Published on 12/11/2023 à 12h28 following a purchase from 31/10/2023

The site is very well designed Easy to understand and book

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terrie J.

Published on 12/11/2023 à 11h40 following a purchase from 20/09/2023

Excellent location , in very close proximity to my rental unit. The entire process to store my luggage until I could check in was so easy. The codes are sent to you as soon as you book the locker.

Romina C.

Published on 12/11/2023 à 09h51 following a purchase from 02/11/2023

Easy, simple,

Sylvain B.

Published on 11/11/2023 à 21h12 following a purchase from 31/10/2023

Ergonomic.

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Karine A.

Published on 11/11/2023 à 13h37 following a purchase from 01/11/2023

Practicality and safety

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Sylvie R.

Published on 11/11/2023 à 10h49 following a purchase from 27/10/2023

Very easy to order

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Saran B.

Published on 10/11/2023 à 22h58 following a purchase from 02/11/2023

Too expensive. Should have more options for size of lockers.

Response from CITY-LOCKER Paris Published on 11/11/2023

Hello, Saran Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

MARIA ROSARIO M.

Published on 10/11/2023 à 15h50 following a purchase from 03/11/2023

Everthing perfect

Catherine C.

Published on 10/11/2023 à 15h46 following a purchase from 31/10/2023

This is a safe place to leave your luggage; codes worked well. We took a metro from there to Chatelet as felt it would be too long a walk with our luggage. Would recommend this place.

Artuur K.

Published on 10/11/2023 à 11h32 following a purchase from 06/11/2023

It works

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Joana R.

Published on 10/11/2023 à 08h46 following a purchase from 06/11/2023

Everything worked perfectly

Gabriela F.

Published on 10/11/2023 à 01h28 following a purchase from 05/11/2023

Easy to use.

Patricia L.

Published on 09/11/2023 à 20h14 following a purchase from 14/10/2023

Quick and easy to book

Agnès C.

Published on 09/11/2023 à 19h44 following a purchase from 04/11/2023

Very practical!

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Clément F.

Published on 09/11/2023 à 16h24 following a purchase from 17/10/2023

CLEAR!

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Melanie H.

Published on 09/11/2023 à 12h45 following a purchase from 04/11/2023

Easy to use, did what it says on the tin.

Clément C.

Published on 09/11/2023 à 12h31 following a purchase from 03/11/2023

Very expensive for a daily rate + unstaffed building, anyone can break a window...

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Response from CITY-LOCKER Paris Published on 09/11/2023

Hello Clément and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. As far as price is concerned, we always try to offer the best service at the best price available, as our rates are for lockers and not per bag, and you can put up to 4 bags per locker, i.e. a maximum of €3.75 per bag for one day (8:00-22:00). As far as security is concerned, City-Locker spaces are monitored by our video surveillance cameras 24/7, and our team ensures that your luggage is stored as securely as possible. Our insurance also covers your personal belongings up to 1,500 euros per locker. We look forward to seeing you again in better conditions. Finally, yes, like all stores, we have windows to let in the light and make the premises more user-friendly. One last thing: knowing all this, why did you make a reservation in the first place? We are at your disposal to discuss all this with you and have tried to contact you but unfortunately you hung up on us. We hope to have answered your questions and wish you an excellent day and hope to see you again in one of our 6 City Locker spaces.

Amandine P.

Published on 09/11/2023 à 10h54 following a purchase from 27/10/2023

Great location for our trip to Paris. We needed to leave our luggage before going to your friend's accommodation. The lockers are large, secure and very easy to book using their app. I'd definitely recommend!

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pablo G.

Published on 09/11/2023 à 10h04 following a purchase from 31/10/2023

Good location in center of Paris. Everything works perfectly

Marie D.

Published on 09/11/2023 à 10h01 following a purchase from 30/10/2023

I would definetly recommend this. We used this for the whole day. So that we could have another full paris day without carrying out luggage around all day. Our train was in the evening.

Nilabh S.

Published on 09/11/2023 à 09h31 following a purchase from 05/11/2023

1 locker is sufficient for 1 medium size bag and 1 back pack.

weixuan W.

Published on 09/11/2023 à 04h52 following a purchase from 31/10/2023

fast great

Di B.

Published on 09/11/2023 à 04h12 following a purchase from 20/10/2023

From start to finish, the process of booking through City Locker was smooth and easy! The website was easy to navigate, and the instructions were clear. I would 100% recommend.

Sara R.

Published on 08/11/2023 à 23h12 following a purchase from 30/10/2023

Booked the day before, easy to find and easy to use!

Sara G.

Published on 08/11/2023 à 13h28 following a purchase from 29/10/2023

First time using a locker. But definitely worth repeating. Easy to book and possibility to change. Worked fine with the codes received.

Antoine F.

Published on 08/11/2023 à 13h01 following a purchase from 03/11/2023

Very practical

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Svenja H.

Published on 08/11/2023 à 12h26 following a purchase from 03/11/2023

Everything was easy. Very good an big lockers.

Stephanie C.

Published on 08/11/2023 à 11h22 following a purchase from 29/10/2023

Very easy to book

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Sheree R.

Published on 07/11/2023 à 22h13 following a purchase from 25/10/2023

Very happy with the service.. Easy to use and really close to the eiffel Tower.

David B.

Published on 07/11/2023 à 11h26 following a purchase from 20/10/2023

Very good system. Very practical.

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Martin B.

Published on 07/11/2023 à 11h25 following a purchase from 28/10/2023

Easy to find and good instructions.

Constanza H.

Published on 07/11/2023 à 10h18 following a purchase from 03/11/2023

The locker was well located. It was easy to use.

Hugo A.

Published on 07/11/2023 à 10h15 following a purchase from 29/10/2023

5 star experience, simple and easy

Iulia F.

Published on 07/11/2023 à 08h23 following a purchase from 29/10/2023

Perfect place to safely leave your bags in Paris.