English 
V
Rating: 4 out of 5
Its very easy to use. Instruction is clear. Wish it was little bit closer to station. Not easy to carry big luggages on those sidewalks. But overall its good options to have.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
All reviews
V
Rating: 4 out of 5
Good service. Too bad it closes so early (10pm)
V
Rating: 5 out of 5
Comodo, cercano a la estación y uso rápido.
V
Rating: 5 out of 5
Fast and easy booking and activation, convenient location, overall great experience.
V
Rating: 5 out of 5
Muy fácil de hacer la reserva, mandan códigos personalizados para acceder a la taquilla.Muy bien indicado
V
Rating: 5 out of 5
The site was easy to use, no problems.
V
Rating: 5 out of 5
Very good, great service. I would recommend.
V
Rating: 5 out of 5
Easy, secure, convenient
V
Rating: 4 out of 5
To fare away
Response from CITY-LOCKER Paris
Hello Wolfgang, thank you for your opinion, However, CityLocker Gare du Nord is located exactly between the two train stations ( 7 min (550m) to Gare du Nord and 5 min (400m) to Gare de l'Est) so we don't really understand from what place we are to far away. CityLocker's team wish you a great day.
A
Rating: 4 out of 5
Good
Translated reviews
V
Rating: 5 out of 5
Helped us a lot. Easy to use and secure. I highly suggest!
A
Rating: 4 out of 5
Good, practical.
Translated reviews
V
Rating: 5 out of 5
Great service, easy to book and to handle. For 4 big suitcases 2 lockers needed.
A
Rating: 5 out of 5
área muito benéfica para quem viaja pela cidade e não necessita de andar com as malas.
Translated reviews
V
Rating: 5 out of 5
Muy buen servicio!!
V
Rating: 5 out of 5
Excellent service
V
Rating: 4 out of 5
It’s $15 per locker not $2, they discount the more days you get. Kinda misleading but hey welcome to Paris hope you brought your entire savings. $5 for water.
V
Rating: 5 out of 5
Web Site user friendly and Service very easy to use. Cheap.
V
Rating: 4 out of 5
Good solutio
V
Rating: 4 out of 5
We used it for an evening flight after an early checkout. It was very easy to use, easy navigation, and very helpful for us.
Only downside - from the website we got the impression the locker will be much bigger. no way we could fit 4 suitcases in this locker.
Only downside - from the website we got the impression the locker will be much bigger. no way we could fit 4 suitcases in this locker.
V
Rating: 5 out of 5
Very good, easy to use and find!
V
Rating: 5 out of 5
Fast and easy to use
V
Rating: 4 out of 5
Hjjbj
V
Rating: 5 out of 5
Good service. It was really fast and easy to use.
A
Rating: 4 out of 5
No problems to report, a discreet, easily accessible and practical place. The lockers are practical and can hold a lot of stuff, which is what I was afraid of, for a relatively affordable price for a day.
Translated reviews
V
Rating: 5 out of 5
easy to use 24/7, safe
V
Rating: 5 out of 5
Perfect from start to finish. Email with directions and access details were simple to understand. We enjoyed the local Sunday food market, which we wouldn’t have seen only for using the lockers. We choose the locker close to the Tour Eiffel, which was in comfortable walking distance.
V
Rating: 5 out of 5
safe, easy, fast
A
Rating: 4 out of 5
Nothing to report regarding operation: no problems, easy to use and secure. Cost a little high.
Translated reviews
Response from CITY-LOCKER Paris
Helene Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
V
Rating: 5 out of 5
Un sitio cómodo y práctico para dejar las maletas. Caben perfectamente 4 maletas de cabina en una sola taquilla. Y está muy cerca de la torre Eiffel.
V
Rating: 5 out of 5
good service price and location
V
Rating: 5 out of 5
Honestly so handy - thank god we found theses I really didn't want to leave my luggage after checking out the airbnb in some of the places listed online, or have to carry it round either.
So easy to use - codes came through immediately had several locations over the city so just chose the one closest to us.
10/10 would use again.
So easy to use - codes came through immediately had several locations over the city so just chose the one closest to us.
10/10 would use again.
V
Rating: 5 out of 5
Everything was super user-friendly, easy to navigate and comprehensible. We completed our reservation and payment in 2 min.
V
Rating: 5 out of 5
Ample space, easy to subscribe and very convenient. I really like it.
A
Rating: 1 out of 5
The door didn't work. We tried to contact th em but couldn't get through. In the end, we couldn't use the service.
Translated reviews
Response from CITY-LOCKER Paris
Thanks for your feedback and sorry for the problem you have had in using our service. The statement of the opening of door and lockers of your bookings shows that you have : - dial your codes and open the door 5 times : 9:11am /9:14am/9:16am/11:45am/17:09pm - dial codes and open the locker 3 times : 9:16am/11:45am/17:09am As you were the only one to have those codes unless tou gave them to someone else it sounds you have used our service.
A
Rating: 2 out of 5
Impractical account creation, external keyboard with some deteriorated keys and key sound too weak given the ambient noise during the day. Very high price for a few hours.
Translated reviews
Response from CITY-LOCKER Paris
Bruno Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
V
Rating: 5 out of 5
It is very useful if you are a tourists who have arrives a lot earlier than their checkin time. It is a little bit costly, but it is convenient. It might be useful to improve the instructions for usage of the service
V
Rating: 3 out of 5
The name of location was somewhat misleading, as it was 10 min walk from les halles - a long one with suitcases
Response from CITY-LOCKER Paris
Hello Anna, Thank you for your opinion, We are sorry that you didn't enjoy your time at CityLocker, however the adress is clearly shown on the website. You also have access to the Google Maps link to evaluate the distance from Les Halles to CityLocker Chatelet les Halles (which is 650 meters so 8 minutes walk) The CityLocker's team wish you a great day !
A
Rating: 5 out of 5
Cómodo y económico.
Translated reviews
A
Rating: 4 out of 5
We used this service just for the last day of our stay so as not to have our suitcases on our backs. The lockers are large (we still managed to fill them!). We had no trouble understanding how it worked, but we did have to explain the protocol to other non-French-speaking tourists.
A bit expensive for the service ... 15€ for a few hours ... a friend paid, if I'd been on my own I wouldn't have bought it and I'd have kept my two bags on my back ...
Translated reviews
A bit expensive for the service ... 15€ for a few hours ... a friend paid, if I'd been on my own I wouldn't have bought it and I'd have kept my two bags on my back ...