Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 610 published reviews

5 9 876 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

All reviews

Verified Buyer

Published on 28/02/2023 à 22h34 following a purchase from 19/02/2023

Good location, very well labeled with entry and lock code procedures, clean and well maintained. Would definitely use again

Verified Buyer

Published on 28/02/2023 à 22h32 following a purchase from 16/02/2023

Super easy way to store our luggage while we explored Paris!

Verified Buyer

Published on 28/02/2023 à 22h21 following a purchase from 19/02/2023

Ottimo

Acheteur Vérifié

Published on 28/02/2023 à 19h46 following a purchase from 23/02/2023

Convenient but not secure enough. Ideally, you should be able to enter your personal code for your locker.

Translated reviews

Response from CITY-LOCKER Paris Published on 02/03/2023

Hello Guy, Thank you for your feedback. Regarding the security of our lockers, CityLocker spaces are monitored 24/7 by our surveillance cameras and locker codes are personal for each of our customers, changing every day for reservations of more than one day. The entire CityLocker team wishes you an excellent day and hopes to see you soon in one of our lockers.

Verified Buyer

Published on 28/02/2023 à 13h55 following a purchase from 23/02/2023

It’s easy to find and use, really helps to avoid carrying luggage all day. It worth the money.

Verified Buyer

Published on 28/02/2023 à 13h43 following a purchase from 22/02/2023

Well located and secure. The keypads on the door and outside were pretty temperamental so required several attpts at code entry but I read this was the case so expected that. Otherwise was convenient & easy to book. Would use again

Verified Buyer

Published on 27/02/2023 à 21h15 following a purchase from 22/02/2023

Easy to use and access. Lockers felt secure.

Acheteur Vérifié

Published on 27/02/2023 à 19h00 following a purchase from 21/02/2023

Quite practical and easy to access. However, prices are a little high for a single suitcase...

Translated reviews

Verified Buyer

Published on 27/02/2023 à 10h18 following a purchase from 19/02/2023

Servizio fondamentale per chi non ha la possibilità di allungare check-in o check-out nelle strutture ricettive

Verified Buyer

Published on 27/02/2023 à 10h16 following a purchase from 15/02/2023

Servizio fondamentale per chi viaggia con bagagli piccoli come trolley e zaini per non doverli portare con sé tutto il giorno

Verified Buyer

Published on 27/02/2023 à 09h12 following a purchase from 15/02/2023

Everything worked perfectly.

Verified Buyer

Published on 26/02/2023 à 23h36 following a purchase from 24/12/2022

Very straight forward and announced measurements for suitcases were accurate.

Acheteur Vérifié

Published on 26/02/2023 à 22h55 following a purchase from 10/02/2023

Very clear, easy-to-use site

Translated reviews

Verified Buyer

Published on 26/02/2023 à 18h59 following a purchase from 21/02/2023

The booking web app is easy to use. The passwords immediately arrived on my cell phone: one is for the front door, the other for opening the locker.
The last digits of the pw identify the assigned locker.

Acheteur Vérifié

Published on 26/02/2023 à 18h50 following a purchase from 22/02/2023

Practical, easy and secure - perfect!

Translated reviews

Acheteur Vérifié

Published on 26/02/2023 à 16h54 following a purchase from 20/02/2023

Quick and easy rental

Translated reviews

Acheteur Vérifié

Published on 26/02/2023 à 13h59 following a purchase from 15/01/2023

Quick and easy booking, efficient and secure system, I recommend.

Translated reviews

Verified Buyer

Published on 26/02/2023 à 13h14 following a purchase from 22/02/2023

Worked great! Perfect location and easy to use the lockers.

Verified Buyer

Published on 25/02/2023 à 22h54 following a purchase from 28/01/2023

It was easy to place the order. Be aware that it is only open 8 am to 10 pm.

Acheteur Vérifié

Published on 25/02/2023 à 19h12 following a purchase from 20/02/2023

Easy to book

Translated reviews

Acheteur Vérifié

Published on 25/02/2023 à 16h53 following a purchase from 20/02/2023

Perfect easy to use Very close to Gare de l'Est and Gare du Nord Perfect

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Verified Buyer

Published on 25/02/2023 à 16h31 following a purchase from 20/02/2023

Lugar fácil de llegar, los compartimientos son amplios, nosotros colocamos 3 maletas de cabina y 1 mochila perfectamente. Te pasan por SMS códigos para la puerta y para el compartimiento. Estaba todo muy limpio.

Verified Buyer

Published on 25/02/2023 à 15h30 following a purchase from 21/02/2023

Great location, very easy, fair price.

Acheteur Vérifié

Published on 25/02/2023 à 13h51 following a purchase from 20/02/2023

Very practical. The only downside: the rate is the same regardless of the length of the service.

Translated reviews

Response from CITY-LOCKER Paris Published on 25/02/2023

Hello Sylvie, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available as our rates are for lockers and not per piece of luggage. We hope to see you again and wish you a pleasant day!

Acheteur Vérifié

Published on 25/02/2023 à 10h20 following a purchase from 17/02/2023

Perfeito

Translated reviews

Verified Buyer

Published on 25/02/2023 à 08h43 following a purchase from 15/02/2023

It was difficult to find, but the rest was excellent.

Verified Buyer

Published on 24/02/2023 à 22h13 following a purchase from 16/02/2023

Easy to navigate

Verified Buyer

Published on 24/02/2023 à 19h14 following a purchase from 20/02/2023

Excellent service, easy to find location, central location, high security, no fuss, no hassle, just lunch in the secure code and access your locker, timings till 10 also helpful

Verified Buyer

Published on 24/02/2023 à 16h31 following a purchase from 13/02/2023

the place was nice

Verified Buyer

Published on 24/02/2023 à 12h08 following a purchase from 05/02/2023

Perfect - exactly what we needed. Not sure why people are complaining about the keypad - we found it incredibly straightforward to use. Recommended

Verified Buyer

Published on 24/02/2023 à 11h54 following a purchase from 18/02/2023

Reserva rápida e fácil. Bom serviço. Funcionou muito bem.

Verified Buyer

Published on 24/02/2023 à 09h46 following a purchase from 19/02/2023

Very good all

Verified Buyer

Published on 24/02/2023 à 08h06 following a purchase from 18/01/2023

Tutto perfetto, veramente un servizio ottimo

Verified Buyer

Published on 23/02/2023 à 01h47 following a purchase from 14/02/2023

Very close to metro. Felt 100% safe.

Verified Buyer

Published on 22/02/2023 à 23h11 following a purchase from 18/02/2023

very useful!!

Verified Buyer

Published on 22/02/2023 à 13h59 following a purchase from 17/02/2023

Convenient for emergencies as I could not find a hotel to stay and needed a place to store my luggage.

Verified Buyer

Published on 22/02/2023 à 13h02 following a purchase from 16/02/2023

Excelent location and excelent service!

Acheteur Vérifié

Published on 22/02/2023 à 10h33 following a purchase from 29/01/2023

Clair

Translated reviews

Response from CITY-LOCKER Paris Published on 22/02/2023

We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with the service you have come to expect. We look forward to seeing you again at City-Locker.

Acheteur Vérifié

Published on 22/02/2023 à 09h40 following a purchase from 13/02/2023

Fast and efficient. Rate a little high, 1 or 2 € less /day or half days would be nice. Would deserve more locker points.

Translated reviews

Response from CITY-LOCKER Paris Published on 22/02/2023

We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with the service you have been waiting for, and we have taken into account your comment about the rates. We look forward to seeing you again at City-Locker.

Verified Buyer

Published on 21/02/2023 à 18h32 following a purchase from 15/01/2023

This place is a Live saver especially since the majority of places like hotels and AirB&B's does not let you in before 3pm. So we arrived early in the morning and had a whole lot of time to wait before check in so by storing our huge luggages (we reserved 2 lockers) we were then able to freely walk and explore Paris especially the Eiffel Tower while we were waiting to check in. A very productive use of our time.