English 
A
Rating: 5 out of 5
Practical, affordable, responsive to questions. In short, indispensable!
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
All reviews
V
Rating: 5 out of 5
It is easy self service locker and suits couple of large suitcases.
V
Rating: 5 out of 5
It was really great to have a possibility leave our laggage in the city center during our leaving day.
A
Rating: 5 out of 5
very handy for keeping your hands free"
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V
Rating: 4 out of 5
Great service, would love more of this. With WC included it’d give 6 stars
V
Rating: 5 out of 5
Very convenient location relative to our accomodations. Clean and secure facility. Did fit our two luggage (though one was a little tight at 18 inches (45 cm) wide).
A
Rating: 4 out of 5
The site is easy to use, the price a little high
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A
Rating: 5 out of 5
Very simple and practical.
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V
Rating: 4 out of 5
Easy and comfortable
V
Rating: 4 out of 5
Nice place!
V
Rating: 5 out of 5
easy
V
Rating: 4 out of 5
Excellent service, my only issue was the simple passcode that they gave me did not make my locker feel as secure as it could have been
V
Rating: 5 out of 5
Super easy and fast!! 100% recommended.
V
Rating: 5 out of 5
The easiest locker in Paris, abundant clean and simple. Safe too!!
V
Rating: 5 out of 5
Excellent service. Easy to use. The lockers are big enough for one medium bag and a small one.
V
Rating: 2 out of 5
Problems opening the door, with the locker code, they gaave us a locker with other people stuff inside, no answer on the phone line (they write SMS to solve the problem).. Averall expensive for the experience.
Response from CITY-LOCKER Paris
Hello Paula, We are sorry that you had troubles with one of our locker. The hotline is working by SMS, that is why we solved your problem by this way. Have a good day from the City Locker's team.
V
Rating: 1 out of 5
We had to Pay 3 times beacuse the page change the mail automatically after we confirmed another one, the mail with the pin code never arrive the first 2 times even though we paid them terrible sistem !!!!!
Response from CITY-LOCKER Paris
Hello Before leaving us such a notice, it may be a good idea to contact the hotline that could have caused this incident. But you have chosen not to contact us and let your anger be expressed here We will not do the same things and we will do the checks and contact you directly We have just checked and your statements are false, there is only one payment and one order.
A
Rating: 1 out of 5
Hello, The idea is great but in practice the door code that city locker gave me was not used to open the door and it was impossible to reach them via the hotline or the contact on the door. All I got was a looped recording. Fortunately another person arrived after me and she had the right code to open the door. So my reservation was correct, since I was then able to open the locker inside.
We should have another solution for the code problem, otherwise we end up with a suitcase that we have to lug around all day, even though we had paid for a service in advance.
Translated reviews
We should have another solution for the code problem, otherwise we end up with a suitcase that we have to lug around all day, even though we had paid for a service in advance.
Response from CITY-LOCKER Paris
When you call the hotline, you will automatically receive a text message to which you must reply Our hotline will be able to help you ;)
V
Rating: 5 out of 5
TODO PERFECTO BIEN EXPLICADO MJY ACCESIBLE.
A
Rating: 4 out of 5
I'm not a website whiz but everything went smoothly for the reservation and payment. The only negative point is that it's a bit far from the metro...
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V
Rating: 5 out of 5
Great Service
A
Rating: 5 out of 5
Easy to book and very good locations
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V
Rating: 5 out of 5
Great service. Easy to use and book.
V
Rating: 5 out of 5
No complaints
V
Rating: 4 out of 5
Easy to use with codes on sms. Better if a little bit cheeper.
A
Rating: 4 out of 5
The locker didn't open the first time, so you have to be careful when typing in your code. I wasn't the only one in this situation... But the lockers are big, perfect for a large suitcase.
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V
Rating: 5 out of 5
Straight forward and easy to use, worked great. Only suggestion I would have is that since there is no kiosk, you need to have an internet connection to get a locker (may be difficult for international travelers).
V
Rating: 5 out of 5
The access was super easy, it felt safe and reliable. They have one door on the entrance and in the locker which gives a good sense of security.
A
Rating: 5 out of 5
All the information was provided when the Locker was booked.
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V
Rating: 5 out of 5
big enough for two suitcases. convenient, excellent location. security.
V
Rating: 4 out of 5
Instructions on opening the locker could be better stated on site
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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V
Rating: 5 out of 5
Un buen servicio. Sencillo y muy práctico. Gracias.
A
Rating: 4 out of 5
Intuitive site
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A
Rating: 5 out of 5
Such a practical solution in the heart of Paris if you want to stroll and/or visit without the clutter of bags or suitcases. Simple and efficient
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V
Rating: 5 out of 5
Alles unkompliziert, grosse Fächer Gepäck passte super in den Schrank, sicheres aufbewahren
V
Rating: 5 out of 5
V
Rating: 5 out of 5
Great and very easy
A
Rating: 3 out of 5
Very good location, easy to get to. The lockers don't close properly, perhaps they should be refurbished.
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V
Rating: 5 out of 5
Fast, secure, affordable. It really saved my day.