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V
Rating: 4 out of 5
Excellent service, my only issue was the simple passcode that they gave me did not make my locker feel as secure as it could have been
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 999 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
All reviews
V
Rating: 5 out of 5
Super easy and fast!! 100% recommended.
V
Rating: 5 out of 5
The easiest locker in Paris, abundant clean and simple. Safe too!!
V
Rating: 5 out of 5
Excellent service. Easy to use. The lockers are big enough for one medium bag and a small one.
V
Rating: 2 out of 5
Problems opening the door, with the locker code, they gaave us a locker with other people stuff inside, no answer on the phone line (they write SMS to solve the problem).. Averall expensive for the experience.
Response from CITY-LOCKER Paris
Hello Paula, We are sorry that you had troubles with one of our locker. The hotline is working by SMS, that is why we solved your problem by this way. Have a good day from the City Locker's team.
V
Rating: 1 out of 5
We had to Pay 3 times beacuse the page change the mail automatically after we confirmed another one, the mail with the pin code never arrive the first 2 times even though we paid them terrible sistem !!!!!
Response from CITY-LOCKER Paris
Hello Before leaving us such a notice, it may be a good idea to contact the hotline that could have caused this incident. But you have chosen not to contact us and let your anger be expressed here We will not do the same things and we will do the checks and contact you directly We have just checked and your statements are false, there is only one payment and one order.
A
Rating: 1 out of 5
Hello, The idea is great but in practice the door code that city locker gave me was not used to open the door and it was impossible to reach them via the hotline or the contact on the door. All I got was a looped recording. Fortunately another person arrived after me and she had the right code to open the door. So my reservation was correct, since I was then able to open the locker inside.
We should have another solution for the code problem, otherwise we end up with a suitcase that we have to lug around all day, even though we had paid for a service in advance.
Translated reviews
We should have another solution for the code problem, otherwise we end up with a suitcase that we have to lug around all day, even though we had paid for a service in advance.
Response from CITY-LOCKER Paris
When you call the hotline, you will automatically receive a text message to which you must reply Our hotline will be able to help you ;)
V
Rating: 5 out of 5
TODO PERFECTO BIEN EXPLICADO MJY ACCESIBLE.
A
Rating: 4 out of 5
I'm not a website whiz but everything went smoothly for the reservation and payment. The only negative point is that it's a bit far from the metro...
Translated reviews
V
Rating: 5 out of 5
Great Service
A
Rating: 5 out of 5
Easy to book and very good locations
Translated reviews
V
Rating: 5 out of 5
Great service. Easy to use and book.
V
Rating: 5 out of 5
No complaints
V
Rating: 4 out of 5
Easy to use with codes on sms. Better if a little bit cheeper.
A
Rating: 4 out of 5
The locker didn't open the first time, so you have to be careful when typing in your code. I wasn't the only one in this situation... But the lockers are big, perfect for a large suitcase.
Translated reviews
V
Rating: 5 out of 5
Straight forward and easy to use, worked great. Only suggestion I would have is that since there is no kiosk, you need to have an internet connection to get a locker (may be difficult for international travelers).
V
Rating: 5 out of 5
The access was super easy, it felt safe and reliable. They have one door on the entrance and in the locker which gives a good sense of security.
A
Rating: 5 out of 5
All the information was provided when the Locker was booked.
Translated reviews
V
Rating: 5 out of 5
big enough for two suitcases. convenient, excellent location. security.
V
Rating: 4 out of 5
Instructions on opening the locker could be better stated on site
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
Translated reviews
V
Rating: 5 out of 5
Un buen servicio. Sencillo y muy práctico. Gracias.
A
Rating: 4 out of 5
Intuitive site
Translated reviews
A
Rating: 5 out of 5
Such a practical solution in the heart of Paris if you want to stroll and/or visit without the clutter of bags or suitcases. Simple and efficient
Translated reviews
V
Rating: 5 out of 5
Alles unkompliziert, grosse Fächer Gepäck passte super in den Schrank, sicheres aufbewahren
V
Rating: 5 out of 5
V
Rating: 5 out of 5
Great and very easy
A
Rating: 3 out of 5
Very good location, easy to get to. The lockers don't close properly, perhaps they should be refurbished.
Translated reviews
V
Rating: 5 out of 5
Fast, secure, affordable. It really saved my day.
A
Rating: 5 out of 5
Satisfied with the site
Translated reviews
V
Rating: 5 out of 5
Easy
V
Rating: 5 out of 5
Easy. Great.
V
Rating: 5 out of 5
Easy to use. The instructions were clear and simple.
V
Rating: 4 out of 5
Everything fine except price, for the same service I've paid 5EUR in Vienna but 15EUR in Paris.
V
Rating: 4 out of 5
Need Google map to locate the place… it’s not the location issue.. just it’s paris.. large city likes a maze
A
Rating: 4 out of 5
conveniently located, a stone's throw from Arts et Métiers station.
Translated reviews
V
Rating: 5 out of 5
Such a good idea! Super easy, quick and smooth to leave our bags for the day. We used it several times during our stay in Paris!
V
Rating: 5 out of 5
Great!
V
Rating: 5 out of 5
I kept two large cases there for 1 week while we traveled elsewhere. The security was good. CCTV cameras and solidly locked doors helped us feel our items were safe.
V
Rating: 5 out of 5
Un servicio muy práctico.