English 
V
Rating: 5 out of 5
Awesome experience, fast and easy. Highly recommended.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
All reviews
V
Rating: 4 out of 5
Easy to use, practical place to drop of your bag whilst waiting to check in to a hotel or catching a late flight.
A
Rating: 4 out of 5
Too bad you have to register online before you can drop off your luggage. No room for last-minute decisions or for people who don't have internet access.
Translated reviews
A
Rating: 5 out of 5
No hotel could keep our 2 large valize for more than a few hours and we needed 4 days to make a round trip to England. It was perfect and the daily coding system was brilliant.
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A
Rating: 5 out of 5
Clear and simple
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V
Rating: 5 out of 5
Great
V
Rating: 5 out of 5
good!
V
Rating: 5 out of 5
Easy, fast.
V
Rating: 4 out of 5
In the middle between Gare de l‘est and Gare du Nord.
V
Rating: 4 out of 5
Very good. The neighborhood is a little difficult to navigate. And the facility could use a paint job.
V
Rating: 1 out of 5
Horrible experience
Response from CITY-LOCKER Paris
Hello Thanks for your message You contacted us following your cancellation of your trip to Paris. As we have told you, we are not responsible for the cancellation of your trip and our general conditions of sale are clear on this subject and you validated them when you made your reservation. As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement. We offered you a credit note that you declined.
A
Rating: 5 out of 5
Clear site
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V
Rating: 5 out of 5
Simply and clear
V
Rating: 5 out of 5
Todo sin problemas
V
Rating: 5 out of 5
Tutto perfetto!! Ottima posizione!
A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 3 out of 5
Service in line with expectations, but the absence of progressive rates according to duration is the main reason for dissatisfaction.
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A
Rating: 5 out of 5
Very Fast and very easy
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A
Rating: 5 out of 5
Excellent! Easy to access because directions were super clear.
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V
Rating: 4 out of 5
Easy to use, big lockers
V
Rating: 5 out of 5
Was a excellent option to left my baggage
V
Rating: 5 out of 5
The site is easy to use, booked without issues, codes for locker were delivered almost instantly by SMS. The location was easy to find and figure out how to use, located very close to Chatelet. Good value for money, close in price to other similar services. All in all was very satisfied with service.
V
Rating: 5 out of 5
Highly recommend! Very smooth sailing… easy to access the unit and inputs the code in to open the locker. Will be using again.
V
Rating: 5 out of 5
It felt really safe to store our luggage here for some hours. We were told it’s not possible to store luggage at the train station because of the terror attacks in Paris the later years, so we were happy to find this place. We got a code both to open the door, and to the locker, and the price wasn’t too bad.
A
Rating: 4 out of 5
Rather well done site, intelligent mapping
Translated reviews
V
Rating: 4 out of 5
The Eiffel tower location was very good. The keypad works well and was super easy and safe. The locker was big I could fit 2 carry-on and 2 duffel bags. Amazing.
V
Rating: 5 out of 5
Easy to use! And no problems there
V
Rating: 5 out of 5
Such a great service, easy to book online, good location, easy to find and code system worked perfectly.
V
Rating: 5 out of 5
Easy, fast, reliable
A
Rating: 5 out of 5
Very good service. The address is easy to find and close to the metro. Lockers are large and clean. Access codes are very easy to use. The added advantage is that you can open the locker several times during the rental period.
Translated reviews
A
Rating: 5 out of 5
Practical, ergonomic, no fuss, everything is there and it's super clear! Google referencing is also top-notch: just type in "locker Paris" and you'll be first in line.
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V
Rating: 5 out of 5
Easy and satisfied
V
Rating: 5 out of 5
Citylocker.paris was very helpful, convenient and affordable. It fit our needs very well with a family of 5 who each had travel bags and backpacks. The facilities felt secure.
V
Rating: 5 out of 5
Easy to use! Conveniently located.
V
Rating: 5 out of 5
City Locker made everything so easy. The location was convenient to the train station. Everything was clean and safe. The lockers were spacious. We were so glad to be able to explore Paris without carrying all our luggage. We'd do it again if needed.
A
Rating: 5 out of 5
Very satisfied. Very responsive customer service following a problem with a front door that wouldn't lock. Would recommend.
Translated reviews
A
Rating: 5 out of 5
Easy to understand website and clear access to the lockers. Plenty of space and great location.
Translated reviews
V
Rating: 3 out of 5
Simple solution to luggage storage. Getting lockers to open was tricky and took repeated attempts on each both when storing and retrieving. One locker never would open
Response from CITY-LOCKER Paris
thank you for your message We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.
V
Rating: 5 out of 5
The location was straightforward to find and the online process was simple. Locker was clean and everything appeared quite secure.
V
Rating: 1 out of 5
I paid for 3 luggages but I got only 2 lockers and still haven't received my money back.
Response from CITY-LOCKER Paris
Thank you fore your message and this notation Have you Check your spam before ? Because You have the refund… it s not à very good message because your have your refund … check your spam is better …. I resend thé message of your refund ….