Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 294 published reviews

Summary of reviews

The store consistently delivers fast, reliable service with quick delivery and easy-to-follow instructions that make installation simple. Customers praise the product quality and practicality, noting that sliders and pulls fit well, perform smoothly, and restore or enhance zippers on jackets, hoodies, jeans, and sofa covers. The customer service is repeatedly described as helpful and competent, with quick responses and effective problem resolution, including timely replacements when issues arise. Overall, customers report satisfaction with value, ease of use, and the smooth, hassle-free experience from ordering to final use.

All reviews

D
Doris K.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very satisfied
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M
M S.
Rating: 5 out of 5
following a purchase from 19/11/2024
Very satisfied
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M
M S.
Rating: 5 out of 5
following a purchase from 19/11/2024
Very satisfied
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P
P L.
Rating: 5 out of 5
following a purchase from 19/11/2024
The zip is very easy to install on the zipper. It's really great not to have to completely change a zipper just for a broken zip. This find is brilliant. Plus, delivery only took a few days. Everything is perfect. I recommend this site
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P
P L.
Rating: 5 out of 5
following a purchase from 19/11/2024
The zip is very easy to install on the zipper. It's really great not to have to completely change a zipper just for a broken zip. This find is brilliant. Plus, delivery only took a few days. Everything is perfect. I recommend this site
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J
Jocelyne G.
Rating: 5 out of 5
following a purchase from 03/12/2024
Order received quickly with products matching my needs for repairing a jacket zipper
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F
F G.
Rating: 5 out of 5
following a purchase from 17/11/2024
Very good
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F
F G.
Rating: 5 out of 5
following a purchase from 17/11/2024
Very good
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J
J R.
Rating: 1 out of 5
following a purchase from 18/11/2024
I ordered a gold zipper but received a black one. So I'm still waiting for the gold one for my light jacket and I need a gold zipper.
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J
J R.
Rating: 1 out of 5
following a purchase from 18/11/2024
I ordered a gold zipper but received a black one. So I'm still waiting for the gold one for my light jacket and I need a gold zipper.
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J
Jean Michel M.
Rating: 5 out of 5
following a purchase from 03/12/2024
excellent product, user-friendly and simple website, easy and fast ordering.
I recommend it because the change is easy and accessible to everyone.
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J
Jean Pierre D.
Rating: 5 out of 5
following a purchase from 04/12/2024
I am delighted, the slider installs in a few seconds and my leather jacket is saved!
Bravo
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L
L P.
Rating: 5 out of 5
following a purchase from 17/11/2024
Very good
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L
L P.
Rating: 5 out of 5
following a purchase from 17/11/2024
Very good
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M
Michael P.
Rating: 5 out of 5
following a purchase from 03/12/2024
Good product + fast delivery. Clear purchase recommendation
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J
Jean Claude A.
Rating: 3 out of 5
following a purchase from 03/12/2024
I notice that the photos accompanying the items are sometimes misleading.
A bag is shown with 2 units, but in fact, the price corresponds to one unit.
A bit expensive in my opinion.
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R
Rainer P.
Rating: 3 out of 5
following a purchase from 02/12/2024
A simple question by email... a simple answer.
No response at all from you. The explanation you thought you had answered my question shows that there is still some potential in the organization.
Customer loyalty is built through relationships - and for that, you need to respond to emails.
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M
Maurice F.
Rating: 4 out of 5
following a purchase from 03/12/2024
No problem ordering. Material received on time. Easy assembly.
However, as a user of this material, the last one installed only worked for 2 years, the previous one for 3 years, which is regrettable
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P
P F.
Rating: 5 out of 5
following a purchase from 28/11/2024
Great, I recovered my old jacket! Easy slider exchange
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P
P F.
Rating: 5 out of 5
following a purchase from 28/11/2024
Great, I recovered my old jacket! Easy slider exchange
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I
Iris L.
Rating: 1 out of 5
following a purchase from 01/12/2024
Simply great!
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D
Daniel G.
Rating: 5 out of 5
following a purchase from 02/12/2024
The clip works very well on an old leather jacket. The only downside is that it's difficult to open the clip for installation. Why not send it open?
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B
B F.
Rating: 5 out of 5
following a purchase from 01/12/2024
Excellent, I recommend this site, after my first order I was disappointed because it was impossible to track the order live without the tracking number from the post.
I had to return the slider that did not fit, the refund was immediate.
I had ordered 2 other sliders, one in exchange and another for a work suit, everything arrived as a return order and there I had not made a mistake so no return .. everything went smoothly so I am satisfied and I highly recommend it to save time and money because there is no need to change the whole zipper.
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B
B F.
Rating: 5 out of 5
following a purchase from 01/12/2024
Excellent, I recommend this site, after my first order I was disappointed because it was impossible to track the order live without the tracking number from the post.
I had to return the slider that did not fit, the refund was immediate.
I had ordered 2 other sliders, one in exchange and another for a work suit, everything arrived as a return order and there I had not made a mistake so no return .. everything went smoothly so I am satisfied and I highly recommend it to save time and money because there is no need to change the whole zipper.
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J
Josiane G.
Rating: 1 out of 5
following a purchase from 02/12/2024
We received the clip but it broke in two upon opening. So our problem is not resolved.
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M
Maria R.
Rating: 5 out of 5
following a purchase from 01/12/2024
Very fast delivery
Zip clip is sturdy and was easy to attach. What was promised has been delivered.
Thank you very much
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F
Florence B.
Rating: 5 out of 5
following a purchase from 01/12/2024
All great! Thank you
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M
Marie-Bénédicte V.
Rating: 4 out of 5
following a purchase from 25/11/2024
Good quality of the product, but delivery times are quite long
My second order is also delayed due to stock shortage
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L
Legrand F.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very good, very easy to install
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Marie Christine Froidevaux F.
Rating: 5 out of 5
following a purchase from 01/12/2024
Perfect, nothing to complain about
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J
J C.
Rating: 5 out of 5
following a purchase from 17/11/2024
Meets expectations
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J C.
Rating: 5 out of 5
following a purchase from 17/11/2024
Meets expectations
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C
C G.
Rating: 1 out of 5
following a purchase from 17/11/2024
Hello,
Everything went very well except since the return of the product. It seems that I have a credit on my account to order the correct reference but I cannot access it. The email to reset the forgotten password is not reaching me. I don't know how to place my order with the credit.
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Response from clip-zip.com
Hello, We sincerely apologize for this issue encountered. We have contacted you by email to offer you a solution. Best regards, The Clip&Zip team.
C
C G.
Rating: 1 out of 5
following a purchase from 17/11/2024
Hello,
Everything went very well except since the return of the product. It seems that I have a credit on my account to order the correct reference but I cannot access it. The email to reset the forgotten password is not reaching me. I don't know how to place my order with the credit.
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Response from clip-zip.com
Hello, We sincerely apologize for this issue encountered. We have contacted you by email to offer you a solution. Best regards, The Clip&Zip team.
C
C V.
Rating: 4 out of 5
following a purchase from 30/11/2024
Hello
Just a note: there is no reference on the packaging so we don't know if it corresponds to the order (here for the ordered dimensions).
Otherwise, fast delivery and correct packaging.
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C
C V.
Rating: 4 out of 5
following a purchase from 30/11/2024
Hello
Just a note: there is no reference on the packaging so we don't know if it corresponds to the order (here for the ordered dimensions).
Otherwise, fast delivery and correct packaging.
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V
V G.
Rating: 5 out of 5
following a purchase from 01/12/2024
This zip clip is simply magical. I was able to repair the zipper of my coat in a few seconds. And the delivery time was ultra fast.
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V
V G.
Rating: 5 out of 5
following a purchase from 01/12/2024
This zip clip is simply magical. I was able to repair the zipper of my coat in a few seconds. And the delivery time was ultra fast.
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J
J F.
Rating: 5 out of 5
following a purchase from 20/11/2024
Very good. Efficient and fast. Top product
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J
J F.
Rating: 5 out of 5
following a purchase from 20/11/2024
Very good. Efficient and fast. Top product
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