/10
★★★★★
based on 2403 reviews published
★★★★★
based on 2403 reviews published
Latest customer reviews
5
/5
★★★★★
Quick and efficient 🙂
Marion B.
purchased on 28/12/2025
Translated review
Answer from Cosmé’Chic
Hello,
A big thank you for your comment
We are happy that the speed and efficiency of Cosmés’Chic met your expectations. See you very soon for a new order
A big thank you for your comment
We are happy that the speed and efficiency of Cosmés’Chic met your expectations. See you very soon for a new order
5
/5
★★★★★
Ok
Myriam C.
purchased on 29/12/2025
Translated review
Answer from Cosmé’Chic
Hello,
Thank you for your feedback.
Feel free to share more of your experience with Cosmés’Chic, your opinion helps us a lot.
Have a nice day
Thank you for your feedback.
Feel free to share more of your experience with Cosmés’Chic, your opinion helps us a lot.
Have a nice day
3
/5
★★★☆☆
I received an incomplete package. I informed the company who replied that they would send me the missing item. I am waiting for its receipt.
Elsa B.
purchased on 26/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback.
We apologize for this inconvenience and confirm that the missing item has indeed been shipped.
We thank you for your patience. The Cosm e'chic team remains at your disposal.
We apologize for this inconvenience and confirm that the missing item has indeed been shipped.
We thank you for your patience. The Cosm e'chic team remains at your disposal.
2
/5
★★☆☆☆
Deadline not met
Isaura N.
purchased on 28/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback.
We apologize for the missed deadline.
Our team is at your disposal to provide you with a quick solution.
Select 73 more words to run Humanizer.
We apologize for the missed deadline.
Our team is at your disposal to provide you with a quick solution.
Select 73 more words to run Humanizer.
5
/5
★★★★★
Perfect! Fast and careful delivery
Florence R.
purchased on 21/12/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your comment.
We are happy to know that the shipment was fast and careful.
Your satisfaction is our priority. See you very soon on Cosméschic.
We are happy to know that the shipment was fast and careful.
Your satisfaction is our priority. See you very soon on Cosméschic.
4
/5
★★★★☆
Very good
Sarmia R.
purchased on 24/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback. We are delighted with your satisfaction.
Cosm chic
Cosm chic
5
/5
★★★★★
Fast delivery. Product as described
Jean Paul R.
purchased on 25/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your positive feedback. We are delighted that the delivery and the product have met your satisfaction.
Cosméschic
Cosméschic
2
/5
★★☆☆☆
An item arrived broken.
Emilie D.
purchased on 25/12/2025
Translated review
Answer from Cosmé’Chic
Hello,
We are sorry for this incident. Please contact us in a private message with your order number and a photo of the item so that we can process your request.
Cosm chic
We are sorry for this incident. Please contact us in a private message with your order number and a photo of the item so that we can process your request.
Cosm chic
1
/5
★☆☆☆☆
I have never received my order
Lalia A.
purchased on 25/12/2025
Translated review
Answer from Cosmé’Chic
Hello,
We are sorry for this issue. Please contact us in a private message with your order number so that we can verify quickly.
Cosm chic
We are sorry for this issue. Please contact us in a private message with your order number so that we can verify quickly.
Cosm chic
1
/5
★☆☆☆☆
Order not received
Carpelho P.
purchased on 15/12/2025
Translated review
Answer from Cosmé’Chic
We apologize for this inconvenience.
Please contact us via private message with your order number so that Cosm chic can verify the situation and provide you with a solution quickly.
Please contact us via private message with your order number so that Cosm chic can verify the situation and provide you with a solution quickly.
2
/5
★★☆☆☆
Order placed on December 23, 2025, today is January 2, 2026, package never left the warehouse. I contacted customer service who confirmed they would do what is necessary to expedite it... still nothing... very disappointed with the slowness
Céline S.
purchased on 22/12/2025
Translated review
Answer from Cosmé’Chic
We sincerely apologize for this delay and fully understand your disappointment.
The holiday season has caused exceptional delays, but this does not justify the lack of follow-up. Cosm e'chic is immediately resuming the shipment of your order so that it can be sent as soon as possible. Please contact us via private message with your order number for priority processing.
The holiday season has caused exceptional delays, but this does not justify the lack of follow-up. Cosm e'chic is immediately resuming the shipment of your order so that it can be sent as soon as possible. Please contact us via private message with your order number for priority processing.
1
/5
★☆☆☆☆
I have not been delivered and no response from customer service!
Sandrine L.
purchased on 22/12/2025
Translated review
Answer from Cosmé’Chic
We are sorry for the situation.
Thank you for messaging us privately with your order number so that Cosm chic can provide you with a solution quickly.
Thank you for messaging us privately with your order number so that Cosm chic can provide you with a solution quickly.
5
/5
★★★★★
Great, thank you
Séverine G.
purchased on 21/12/2025
Translated review
Answer from Cosmé’Chic
We are delighted that you like it. See you very soon at Cosmés'chic
4
/5
★★★★☆
Material conforms to the request, delay longer than announced but possibly related to the Christmas period.
Frederic M.
purchased on 05/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for taking the time to share your experience.
We are happy that your Cosm e9chic order met your expectations and we apologize for the slightly extended delay, related to the high activity of this period.
We look forward to serving you again very soon.
We are happy that your Cosm e9chic order met your expectations and we apologize for the slightly extended delay, related to the high activity of this period.
We look forward to serving you again very soon.
5
/5
★★★★★
Perfect
Frederic C.
purchased on 17/12/2025
Translated review
Answer from Cosmé’Chic
A big thank you for your comment!
We are happy to know that everything was perfect for you.
Looking forward to seeing you very soon at Cosméschic
We are happy to know that everything was perfect for you.
Looking forward to seeing you very soon at Cosméschic
5
/5
★★★★★
Perfect
Pauline L.
purchased on 07/12/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback
We are delighted that your experience with Cosm chic was perfect.
See you very soon for your next beauty purchases
We are delighted that your experience with Cosm chic was perfect.
See you very soon for your next beauty purchases
1
/5
★☆☆☆☆
I have never received a package.
Ana D.
purchased on 13/12/2025
Translated review
Answer from Cosmé’Chic
We are sincerely sorry to learn that you have not received your package.
This situation is not normal and we invite you to contact our customer service so that we can verify your order and find a quick solution (tracking, reshipment, or refund).
Cosm chic is at your disposal and is doing everything possible for your satisfaction.
This situation is not normal and we invite you to contact our customer service so that we can verify your order and find a quick solution (tracking, reshipment, or refund).
Cosm chic is at your disposal and is doing everything possible for your satisfaction.
1
/5
★☆☆☆☆
Delivery times are way too long.
Elise P.
purchased on 06/12/2025
Translated review
Answer from Cosmé’Chic
We sincerely apologize for these longer than expected delivery times.
Your satisfaction is essential for Cosm chic and we take your feedback very seriously in order to improve our service.
Thank you for your patience and understanding.
Your satisfaction is essential for Cosm chic and we take your feedback very seriously in order to improve our service.
Thank you for your patience and understanding.
5
/5
★★★★★
The delivery took a while this time.
Claude R.
purchased on 06/12/2025
Translated review
Answer from Cosmé’Chic
We thank you for your comment and we sincerely apologize for the delay encountered during this delivery.
This type of situation remains exceptional and we are actively working to improve our timelines.
Thank you for your understanding and your trust in Cosm'échic.
This type of situation remains exceptional and we are actively working to improve our timelines.
Thank you for your understanding and your trust in Cosm'échic.
5
/5
★★★★★
Perfect, package conforms to my order, received very quickly. Thank you!
Monique S.
purchased on 15/12/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback. We are delighted to hear that your Cosm e9chic order arrived quickly and that it perfectly meets your expectations. Looking forward to seeing you again very soon for new beauty discoveries.
5
/5
★★★★★
Just a bit long to receive
Marc L.
purchased on 12/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback. We are sorry that the delivery time was a bit longer than expected. Your satisfaction is very important to us and we always do our best to ship your orders as quickly as possible.
Thank you for your understanding and trust.
The Cosm e'chic team
Thank you for your understanding and trust.
The Cosm e'chic team
5
/5
★★★★★
Order arrived on time. Careful packaging for fragile product
Thomas L.
purchased on 10/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback
We are happy to know that your Cosm e9chic order arrived on time and that the careful packaging of your fragile product satisfied you. Looking forward to seeing you again soon!
We are happy to know that your Cosm e9chic order arrived on time and that the careful packaging of your fragile product satisfied you. Looking forward to seeing you again soon!
5
/5
★★★★★
GOOD
Corinne F.
purchased on 07/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback
The Cosmétchic team is delighted with your satisfaction.
The Cosmétchic team is delighted with your satisfaction.
4
/5
★★★★☆
Deliver the products with a courier (DHL, GLS, ETC)! And not with "POST"
Horia O.
purchased on 09/12/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback! We completely understand your preference for delivery services like DHL or GLS. We take note of your suggestion to improve the shopping experience for our customers. Your satisfaction is our priority and we hope to offer you even more comfort in the future!
5
/5
★★★★★
5
Susan A.
purchased on 09/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your note!
The Cosm e'chic team thanks you
The Cosm e'chic team thanks you
5
/5
★★★★★
Impeccable, the site is very good, very serious, fast, Thank you
Jb D.
purchased on 08/12/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your excellent feedback.
Your satisfaction is our priority at Cosmés'chic.
Looking forward to seeing you again.
Your satisfaction is our priority at Cosmés'chic.
Looking forward to seeing you again.
4
/5
★★★★☆
Very good
Bernard C.
purchased on 09/12/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback!
See you very soon at Cosmés'chic
See you very soon at Cosmés'chic
1
/5
★☆☆☆☆
Packaging problem, an eyeshadow spilled in my order and I did not receive a response from customer service
Virginie R.
purchased on 09/12/2025
Translated review
Answer from Cosmé’Chic
We sincerely apologize for this inconvenience.
This is not the experience we wish to offer at Cosm e'chic.
Thank you for contacting us again via private message or email so that our customer service can find a quick solution to your packaging issue.
This is not the experience we wish to offer at Cosm e'chic.
Thank you for contacting us again via private message or email so that our customer service can find a quick solution to your packaging issue.
5
/5
★★★★★
The site is very good
Myriam F.
purchased on 09/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback.
We are glad that your experience on the Cosm chic site was satisfactory.
We are glad that your experience on the Cosm chic site was satisfactory.
5
/5
★★★★★
Fast shipping and order as expected
Marion D.
purchased on 08/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your comment.
Customer satisfaction is essential for Cosm chic.
We look forward to seeing you again.
Customer satisfaction is essential for Cosm chic.
We look forward to seeing you again.
5
/5
★★★★★
Very good
Langlois L.
purchased on 08/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback!
The entire Cosmés'chic team is happy to satisfy you.
The entire Cosmés'chic team is happy to satisfy you.
5
/5
★★★★★
Very good speed, good follow-up, respect for the deadline
Christophe P.
purchased on 08/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your trust!
At Cosm e'chic, we take pride in providing fast service, serious follow-up, and respecting deadlines.
We look forward to serving you again.
At Cosm e'chic, we take pride in providing fast service, serious follow-up, and respecting deadlines.
We look forward to serving you again.
5
/5
★★★★★
Good
Isabelle C.
purchased on 07/12/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your positive feedback
5
/5
★★★★★
Very good
Rédoine T.
purchased on 06/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your support and your trust
5
/5
★★★★★
I recommend
Mélanie L.
purchased on 05/12/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your recommendation. The Cosm chic team thanks you for your trust
5
/5
★★★★★
Perfect! Arrived very quickly, Thank you
Nathalie H.
purchased on 04/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback!
We are delighted that your order arrived quickly.
We look forward to welcoming you again at Cosmés’Chic
We are delighted that your order arrived quickly.
We look forward to welcoming you again at Cosmés’Chic
5
/5
★★★★★
Well received
Rene P.
purchased on 03/12/2025
Translated review
Answer from Cosmé’Chic
We are delighted to learn that your Cosmés Chic order has been received.
See you very soon for a new beauty experience
See you very soon for a new beauty experience
5
/5
★★★★★
Very good
Maryse S.
purchased on 03/12/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your comment
We are happy to know that your experience with Cosmés’Chic was very satisfactory.
We look forward to serving you again.
We are happy to know that your experience with Cosmés’Chic was very satisfactory.
We look forward to serving you again.
5
/5
★★★★★
Competitive prices, serious.
Malika H.
purchased on 02/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback
We are happy that our seriousness and our prices have convinced you.
See you very soon at Cosmés’Chic
We are happy that our seriousness and our prices have convinced you.
See you very soon at Cosmés’Chic
5
/5
★★★★★
Very good
Dorothée M.
purchased on 02/12/2025
Translated review
Answer from Cosmé’Chic
We are happy that your experience was satisfactory.
See you very soon at Cosmés’Chic
See you very soon at Cosmés’Chic