/10
★★★★★
based on 2358 reviews published
★★★★★
based on 2358 reviews published
Latest customer reviews
5
/5
★★★★★
Processing in the order was completely satisfactory
Karine L.
purchased on 28/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
Thank you for your feedback! We are glad that the processing of your order met your expectations. Your satisfaction is our priority.
The Cosm e9'Chic team
Thank you for your feedback! We are glad that the processing of your order met your expectations. Your satisfaction is our priority.
The Cosm e9'Chic team
5
/5
★★★★★
Perfect
A. G.
purchased on 28/11/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything went perfectly. Your satisfaction is very important to us.
The Cosm e'Chic team
The Cosm e'Chic team
5
/5
★★★★★
Very good
Claudine C.
purchased on 01/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback! We are delighted that your experience was positive. Your satisfaction is our priority.
1
/5
★☆☆☆☆
Package in bad condition therefore refused The bad rating is for the transport
Guenhael L.
purchased on 29/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
Thank you for your feedback. We are sorry that the package arrived damaged and had to be refused. Your comment has been forwarded to the carrier to prevent this from happening again.
Our customer service is at your disposal to reship your order or find the best solution.
The Cosm e9'Chic team
Thank you for your feedback. We are sorry that the package arrived damaged and had to be refused. Your comment has been forwarded to the carrier to prevent this from happening again.
Our customer service is at your disposal to reship your order or find the best solution.
The Cosm e9'Chic team
5
/5
★★★★★
Speed of delivery
Louis-françois M.
purchased on 28/11/2025
Translated review
Answer from Cosmé’Chic
Thank you for your comment!
We are happy to know that the delivery was fast. At Cosmés’Chic, shipping your products as quickly as possible is one of our priorities.
See you soon for a new beauty experience.
We are happy to know that the delivery was fast. At Cosmés’Chic, shipping your products as quickly as possible is one of our priorities.
See you soon for a new beauty experience.
1
/5
★☆☆☆☆
Product arrived, poorly packaged. Damaged during transport, I contacted the site, no response to date.
Yaell R.
purchased on 28/11/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback. We are sorry that your product arrived damaged and poorly packaged. We also apologize for the lack of response. Our team will get back to you quickly to resolve the situation.
The Cosmés'Chic team
The Cosmés'Chic team
5
/5
★★★★★
Very satisfied
Xavérine S.
purchased on 27/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
Thank you very much for your feedback! We are delighted that you are satisfied. See you very soon at Cosmés’Chic
Thank you very much for your feedback! We are delighted that you are satisfied. See you very soon at Cosmés’Chic
5
/5
★★★★★
The mascara is perfect
Dayt D.
purchased on 27/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
Thank you very much for your feedback! We are delighted that you like the mascara. See you very soon at Cosmés’Chic
Thank you very much for your feedback! We are delighted that you like the mascara. See you very soon at Cosmés’Chic
5
/5
★★★★★
Very fast delivery, package in good condition, quality items at very interesting prices - I recommend this site
Valerie E.
purchased on 26/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
Thank you very much for your positive feedback! We are delighted that your order has fully satisfied you. Your compliments about our products and service are very pleasing to us. We look forward to seeing you again soon at Cosmés’Chic.
Thank you very much for your positive feedback! We are delighted that your order has fully satisfied you. Your compliments about our products and service are very pleasing to us. We look forward to seeing you again soon at Cosmés’Chic.
1
/5
★☆☆☆☆
Poor quality products. I sent a message that has remained unanswered to this day.
Valérie J.
purchased on 07/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
We are sincerely sorry for this experience and understand your frustration. At Cosmés’Chic, customer satisfaction is our priority. Thank you for contacting us again through our customer service so we can resolve this issue as soon as possible.
We are sincerely sorry for this experience and understand your frustration. At Cosmés’Chic, customer satisfaction is our priority. Thank you for contacting us again through our customer service so we can resolve this issue as soon as possible.
5
/5
★★★★★
Thank you. Good product. I recommend.
Picard M.
purchased on 23/11/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted that you like the product and that you recommend it. Your satisfaction is our priority. We look forward to welcoming you again at Cosmés’Chic for your next beauty desires!
5
/5
★★★★★
Impeccable
Caroline B.
purchased on 23/11/2025
Translated review
Answer from Cosmé’Chic
We are delighted that everything was impeccable. Looking forward to seeing you soon at Cosmés’Chic for your next beauty desires!
5
/5
★★★★★
Everything was perfect. Fast delivery. Thank you
Denise R.
purchased on 23/11/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything was perfect and that the delivery was quick. Your satisfaction is our priority. See you very soon at Cosmés’Chic for your next beauty desires.
4
/5
★★★★☆
The order is no problem but received the Victoria's Secret mist opened and responded in the box
France A.
purchased on 20/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
Thank you for taking the time to share your experience. We are truly sorry to hear that your Victoria's Secret mist arrived opened in your package. This is absolutely not in line with our quality standards.
Could you please contact us directly through your Amazon account so we can resolve this quickly? We will offer you an appropriate solution (replacement or refund).
Your satisfaction is our priority and we will do what it takes to make it right.
The Cosm e'Chic team
Thank you for taking the time to share your experience. We are truly sorry to hear that your Victoria's Secret mist arrived opened in your package. This is absolutely not in line with our quality standards.
Could you please contact us directly through your Amazon account so we can resolve this quickly? We will offer you an appropriate solution (replacement or refund).
Your satisfaction is our priority and we will do what it takes to make it right.
The Cosm e'Chic team
5
/5
★★★★★
Top of the top
Nadjete A.
purchased on 19/11/2025
Translated review
Answer from Cosmé’Chic
We are really pleased to know that everything was perfect for you.
1
/5
★☆☆☆☆
Not very disappointed, order arrived late and the item does not match the photo and the description
Sandrine Et Océane P.
purchased on 19/11/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback. We are sorry to hear that the item did not match and that it arrived late. We will check this issue to better serve you in the future.
5
/5
★★★★★
5 stars
Tatiana M.
purchased on 18/11/2025
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Answer from Cosmé’Chic
Thank you for your 5 stars! Your satisfaction is our greatest reward.
5
/5
★★★★★
Delivery time quite long.
Sophie G.
purchased on 17/11/2025
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Answer from Cosmé’Chic
Thank you for your feedback. We understand your comment and are actively working to reduce our delivery times.
5
/5
★★★★★
Quality price ratio and fast delivery thank you
Mcc C.
purchased on 15/11/2025
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Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted that the quality, price, and delivery speed met your expectations. Your satisfaction is our priority at Cosm chic.
5
/5
★★★★★
Very good
Caroline P.
purchased on 15/11/2025
Translated review
Answer from Cosmé’Chic
We are delighted to know that your experience at Cosm chic went very well.
See you very soon for another visit!
See you very soon for another visit!
5
/5
★★★★★
Fast delivery and quality product
Fatima E.
purchased on 16/11/2025
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Answer from Cosmé’Chic
A big thank you for your review! We are happy that the quality of the product and the speed of delivery have satisfied you. See you very soon at Cosm e9chic!
5
/5
★★★★★
Good site. Lots of choices at good prices.
Nicole B.
purchased on 13/11/2025
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Answer from Cosmé’Chic
Thank you for your feedback! The entire Cosmétichic team is delighted that our website and our product offerings meet your expectations. See you very soon!
1
/5
★☆☆☆☆
I did not receive the right product
Nathalie T.
purchased on 10/11/2025
Translated review
Answer from Cosmé’Chic
We are truly sorry for this error.
Thank you for informing us. Can you please contact our customer service with your order number? We will take the necessary steps quickly to send you the correct product or find the solution that suits you best.
Thank you for informing us. Can you please contact our customer service with your order number? We will take the necessary steps quickly to send you the correct product or find the solution that suits you best.
3
/5
★★★☆☆
The package arrived very late.
Morvan M.
purchased on 10/11/2025
Translated review
Answer from Cosmé’Chic
We sincerely apologize for this delay.
This is not the experience we wish to offer. Thank you for taking the time to inform us. We will closely monitor the situation to ensure it does not happen again.
Thank you for your patience and your trust in Cosm chic.
This is not the experience we wish to offer. Thank you for taking the time to inform us. We will closely monitor the situation to ensure it does not happen again.
Thank you for your patience and your trust in Cosm chic.
5
/5
★★★★★
Good products.
Pierrette C.
purchased on 10/11/2025
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Answer from Cosmé’Chic
A big thank you for your review! We are happy that you are satisfied with our products. See you soon at Cosméschic!
5
/5
★★★★★
Top
Corinne M.
purchased on 11/11/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that your experience at Cosm chic was top-notch.
Looking forward to seeing you again soon!
We are delighted that your experience at Cosm chic was top-notch.
Looking forward to seeing you again soon!
5
/5
★★★★★
Everything went very well.
Keanai S.
purchased on 12/11/2025
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Answer from Cosmé’Chic
Thank you very much for your positive feedback! Your satisfaction is our priority and we are delighted that everything went well.
5
/5
★★★★★
Brand products at low prices, thank you!
Faustina S.
purchased on 09/11/2025
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Answer from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that you appreciate our brand products at low prices. At Cosm e9chic, we do our best to offer you quality and savings.
Looking forward to seeing you again soon!
We are delighted that you appreciate our brand products at low prices. At Cosm e9chic, we do our best to offer you quality and savings.
Looking forward to seeing you again soon!
5
/5
★★★★★
Good site
Jean Marie B.
purchased on 08/11/2025
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Answer from Cosmé’Chic
A big thank you for your review! We are happy that you appreciate our site. See you very soon at Cosméschic!
5
/5
★★★★★
Fast, competitive prices, I will always order there now
Thomas T.
purchased on 09/11/2025
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Answer from Cosmé’Chic
Thank you very much for your great feedback!
We are delighted that you like the speed and our competitive prices. Your loyalty is precious to us at Cosm chic.
We look forward to serving you again very soon!
We are delighted that you like the speed and our competitive prices. Your loyalty is precious to us at Cosm chic.
We look forward to serving you again very soon!
5
/5
★★★★★
Happy with the product
Melanie C.
purchased on 08/11/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that you like the product. Your satisfaction is our priority at Cosm chic.
Looking forward to seeing you again soon!
We are delighted that you like the product. Your satisfaction is our priority at Cosm chic.
Looking forward to seeing you again soon!
5
/5
★★★★★
Order as expected, unbeatable price, fairly quick delivery.
Brigitte S.
purchased on 08/11/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that your order is satisfactory and that our prices and delivery suit you. At Cosm e9chic, your satisfaction is our priority.
We look forward to serving you again!
We are delighted that your order is satisfactory and that our prices and delivery suit you. At Cosm e9chic, your satisfaction is our priority.
We look forward to serving you again!
5
/5
★★★★★
It was great
Lakrout M.
purchased on 09/11/2025
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Answer from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that your experience was great. At Cosm chic, your satisfaction is our priority.
Looking forward to seeing you again soon!
We are delighted that your experience was great. At Cosm chic, your satisfaction is our priority.
Looking forward to seeing you again soon!
5
/5
★★★★★
I order on the site because there are always new items with each order, I am not disappointed and fast shipping
Sabine F.
purchased on 01/11/2025
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Answer from Cosmé’Chic
Thank you very much for your loyalty and your feedback!
We are delighted that you appreciate our new products and the speed of delivery. At Cosm chic, we always do our best to surprise and satisfy our customers.
We look forward to serving you again very soon!
We are delighted that you appreciate our new products and the speed of delivery. At Cosm chic, we always do our best to surprise and satisfy our customers.
We look forward to serving you again very soon!
5
/5
★★★★★
SUPER
Mylene O.
purchased on 06/11/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that your experience was great. At Cosm e'chic, your satisfaction is our priority.
Looking forward to seeing you again soon!
We are delighted that your experience was great. At Cosm e'chic, your satisfaction is our priority.
Looking forward to seeing you again soon!
5
/5
★★★★★
Glad to have found the Maroussia perfume in your store, thank you
Loriane S.
purchased on 04/11/2025
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Answer from Cosmé’Chic
Thank you very much for your feedback! Your satisfaction always pleases us, and we are delighted that the Maroussia fragrance has found its place in your home.
1
/5
★☆☆☆☆
I ordered an item that went straight to the trash because it was unusable
Marylene B.
purchased on 05/11/2025
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5
/5
★★★★★
Super experience, fast delivery, low price and good product
Nohera N.
purchased on 06/11/2025
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Answer from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that your experience, the speed of delivery, our prices, and the quality of the product have satisfied you. At Cosm e9chic, your satisfaction is our priority.
We look forward to serving you again!
We are delighted that your experience, the speed of delivery, our prices, and the quality of the product have satisfied you. At Cosm e9chic, your satisfaction is our priority.
We look forward to serving you again!
5
/5
★★★★★
Great
Denis K.
purchased on 05/11/2025
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Answer from Cosmé’Chic
A big thank you for your feedback! Your satisfaction is our priority at Cosmétichic.
2
/5
★★☆☆☆
It has been 10 days since I have been waiting for a response from customer service because I ordered an item and in this box there was a completely broken compact powder. I left a review on Trustpilot which they immediately deleted... I find them unprofessional. After that, I sent at least 5 emails with no response... too bad, I will never buy from this site again, I have no trust at all!
Vanessa D.
purchased on 03/11/2025
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Answer from Cosmé’Chic
Thank you for taking the time to share your experience, even if it was far from meeting your expectations — and we are sincerely sorry for that. Your satisfaction is essential to us, and what you describe does not reflect our standards at all.
We would like to clarify two important points:
Our reviews are never deleted by us; they are only moderated by Trustpilot according to their own policy.
Regarding your unanswered emails, this indicates a malfunction that we take very seriously. We apologize for this lack of follow-up; it is not normal.
We wish to resolve your situation as quickly as possible. Could you please write to us directly at the following address: [email protected] mentioning your order number? We will immediately offer you a solution (replacement or refund of the broken product).
Thank you again for your message — it helps us improve our services.
The Cosm e'Chic team
We would like to clarify two important points:
Our reviews are never deleted by us; they are only moderated by Trustpilot according to their own policy.
Regarding your unanswered emails, this indicates a malfunction that we take very seriously. We apologize for this lack of follow-up; it is not normal.
We wish to resolve your situation as quickly as possible. Could you please write to us directly at the following address: [email protected] mentioning your order number? We will immediately offer you a solution (replacement or refund of the broken product).
Thank you again for your message — it helps us improve our services.
The Cosm e'Chic team