/10
★★★★★
based on 2362 reviews published
★★★★★
based on 2362 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I ordered an item that went straight to the trash because it was unusable
Marylene B.
purchased on 05/11/2025
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5
/5
★★★★★
Super experience, fast delivery, low price and good product
Nohera N.
purchased on 06/11/2025
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Answer from Cosmé’Chic
Thank you very much for your feedback!
We are delighted that your experience, the speed of delivery, our prices, and the quality of the product have satisfied you. At Cosm e9chic, your satisfaction is our priority.
We look forward to serving you again!
We are delighted that your experience, the speed of delivery, our prices, and the quality of the product have satisfied you. At Cosm e9chic, your satisfaction is our priority.
We look forward to serving you again!
5
/5
★★★★★
Great
Denis K.
purchased on 05/11/2025
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Answer from Cosmé’Chic
A big thank you for your feedback! Your satisfaction is our priority at Cosmétichic.
2
/5
★★☆☆☆
It has been 10 days since I have been waiting for a response from customer service because I ordered an item and in this box there was a completely broken compact powder. I left a review on Trustpilot which they immediately deleted... I find them unprofessional. After that, I sent at least 5 emails with no response... too bad, I will never buy from this site again, I have no trust at all!
Vanessa D.
purchased on 03/11/2025
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Answer from Cosmé’Chic
Thank you for taking the time to share your experience, even if it was far from meeting your expectations — and we are sincerely sorry for that. Your satisfaction is essential to us, and what you describe does not reflect our standards at all.
We would like to clarify two important points:
Our reviews are never deleted by us; they are only moderated by Trustpilot according to their own policy.
Regarding your unanswered emails, this indicates a malfunction that we take very seriously. We apologize for this lack of follow-up; it is not normal.
We wish to resolve your situation as quickly as possible. Could you please write to us directly at the following address: [email protected] mentioning your order number? We will immediately offer you a solution (replacement or refund of the broken product).
Thank you again for your message — it helps us improve our services.
The Cosm e'Chic team
We would like to clarify two important points:
Our reviews are never deleted by us; they are only moderated by Trustpilot according to their own policy.
Regarding your unanswered emails, this indicates a malfunction that we take very seriously. We apologize for this lack of follow-up; it is not normal.
We wish to resolve your situation as quickly as possible. Could you please write to us directly at the following address: [email protected] mentioning your order number? We will immediately offer you a solution (replacement or refund of the broken product).
Thank you again for your message — it helps us improve our services.
The Cosm e'Chic team
5
/5
★★★★★
Fast
Christelle A.
purchased on 04/11/2025
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Answer from Cosmé’Chic
Thank you for your feedback! We are delighted that the delivery was quick. The entire Cosméschic team thanks you for your trust and hopes to satisfy you again very soon!
5
/5
★★★★★
Products conform. Fast delivery
Fatima R.
purchased on 04/11/2025
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Answer from Cosmé’Chic
A big thank you for your comment! We are delighted that your order meets your expectations and that the delivery was efficient. The entire Cosm chic team thanks you!
5
/5
★★★★★
Great, delivered super fast, items available and matching my needs. I recommend.
Isabelle V.
purchased on 01/11/2025
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Answer from Cosmé’Chic
Thank you very much for your wonderful feedback! We are delighted that our products perfectly meet your needs and that the delivery was quick. The entire Cosmétchic team thanks you for your trust and your recommendation, and we hope to please you again very soon!
5
/5
★★★★★
Product conforms, satisfactory, delivered quickly
Ariane Z.
purchased on 01/11/2025
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Answer from Cosmé’Chic
A big thank you for your positive feedback! We are happy that your order met your expectations and that the delivery was fast. The entire Cosm chic team is delighted to be able to assist you again with your beauty routines!
5
/5
★★★★★
Good value for money
Lanque G.
purchased on 03/11/2025
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Answer from Cosmé’Chic
Thank you for your feedback! We are delighted that our products bring you satisfaction and good value for money. The entire Cosm chic team thanks you and hopes to see you again soon.
5
/5
★★★★★
Great. Fast and careful shipping.
Lea F.
purchased on 04/11/2025
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Answer from Cosmé’Chic
Thank you very much for your feedback! Your satisfaction is our priority and we are delighted that the delivery was impeccable. See you very soon at Cosméschic!
5
/5
★★★★★
Perfect order. Fast delivery.
Aurélie P.
purchased on 03/11/2025
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Answer from Cosmé’Chic
Thank you for your comment! We are delighted that your order was perfect and delivered quickly. Cosmédéchic warmly thanks you for your trust!
5
/5
★★★★★
Tb
Béatrice J.
purchased on 02/11/2025
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Answer from Cosmé’Chic
We are delighted that you are satisfied and hope to see you again very soon at Cosm chic.
5
/5
★★★★★
Perfect
Cynthia S.
purchased on 02/11/2025
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Answer from Cosmé’Chic
The entire team at Cosmétchic warmly thanks you for your trust.
5
/5
★★★★★
Fast shipping time. And order respected. However, be careful with the packaging as carriers are not always careful. I recommend for the price and speed!
Philippe V.
purchased on 31/10/2025
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Answer from Cosmé’Chic
Your satisfaction is our priority and we are delighted that the speed and price of our products suit you. We take your comment about the packaging into account.
5
/5
★★★★★
Perfect
Eve S.
purchased on 30/10/2025
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Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted that your experience with Cosm chic was perfect.
5
/5
★★★★★
Very fast delivery and well-protected product
Regine B.
purchased on 28/10/2025
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Answer from Cosmé’Chic
Your satisfaction motivates us every day, and we are delighted that the delivery and packaging met your expectations.
5
/5
★★★★★
Good price
- C.
purchased on 29/10/2025
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Answer from Cosmé’Chic
Thank you for your positive review! We're glad our pricing has satisfied you. The Cosméchic team truly appreciates your trust!
1
/5
★☆☆☆☆
No effect contrary to what is indicated
Lafée L.
purchased on 29/10/2025
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Answer from Cosmé’Chic
We thank you for your comment and are sorry that the product did not have the expected effect. We take note of your remark to better inform our customers in the future.
5
/5
★★★★★
Nice presentation. Thank you
Bernard C.
purchased on 26/10/2025
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Answer from Cosmé’Chic
We are happy that the packaging and presentation of your order have pleased you. See you very soon at Cosméschic!
5
/5
★★★★★
Great
Abdouladim L.
purchased on 25/10/2025
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Answer from Cosmé’Chic
Your satisfaction is our greatest reward. The entire Cosméschic team thanks you!
4
/5
★★★★☆
Excellent
Ylice G.
purchased on 23/10/2025
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Answer from Cosmé’Chic
Your satisfaction is our priority and we are delighted that everything suits you.
5
/5
★★★★★
Economical and fast
Audrey W.
purchased on 23/10/2025
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Answer from Cosmé’Chic
We are delighted that you found our services economical and fast. The entire Cosm chic team thanks you for your trust!
5
/5
★★★★★
Great
Marie R.
purchased on 22/10/2025
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Answer from Cosmé’Chic
The entire team at Cosmétchic thanks you for your trust and support.
5
/5
★★★★★
Very good.
Stephanie M.
purchased on 20/10/2025
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Answer from Cosmé’Chic
Thank you very much! We are delighted that your experience has been pleasant and that you like our products.
5
/5
★★★★★
Careful shipping and great products at a low price
Céline G.
purchased on 18/10/2025
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Answer from Cosmé’Chic
Thank you very much for your positive feedback! Your satisfaction is our priority, and we are delighted that everything suits you.
4
/5
★★★★☆
I ordered a base coat for nails, it was not like what was on the site (the color). I sent you photos and explained, then they refunded me right away. Thank you
Itoe I.
purchased on 17/10/2025
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Answer from Cosmé’Chic
Thank you very much! We are delighted that our team was able to resolve the issue quickly and efficiently. The entire Cosm chic team thanks you!
5
/5
★★★★★
Super
Monique D.
purchased on 15/10/2025
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Answer from Cosmé’Chic
The entire team at Cosmétchic is happy that you are satisfied with your order.
5
/5
★★★★★
Very good. fast shipping
Pat R.
purchased on 16/10/2025
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Answer from Cosmé’Chic
We are happy that your order was delivered quickly and that you are satisfied.
5
/5
★★★★★
I ordered a perfume and it is perfect, very fast shipping!
Louane C.
purchased on 15/10/2025
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Answer from Cosmé’Chic
Thank you very much! We are delighted that your perfume suits you perfectly and that our delivery speed has satisfied you.
5
/5
★★★★★
Fast delivery, I was able to find old products that are unavailable elsewhere, thank you
Sadio T.
purchased on 20/03/2025
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Answer from Cosmé’Chic
We are delighted that the speed of our delivery has allowed you to find products you have been looking for a long time.
5
/5
★★★★★
Very good
Elaine G.
purchased on 15/10/2025
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Answer from Cosmé’Chic
Thank you very much for your positive feedback! Your satisfaction is our priority and we are delighted that everything suits you.
5
/5
★★★★★
Excellent value for money.
Brigitte P.
purchased on 14/10/2025
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Answer from Cosmé’Chic
We always do our best to offer quality products at competitive prices and are delighted that you notice it.
4
/5
★★★★☆
Two products were missing but the customer service was so responsive that it didn't cause any problem! Thank you
Anna G.
purchased on 14/10/2025
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Answer from Cosmé’Chic
Thank you for your comment! We are glad that the issue was resolved quickly and that you are satisfied with our follow-up.
5
/5
★★★★★
No problem with the package recovery!
Maryline L.
purchased on 14/10/2025
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Answer from Cosmé’Chic
Thank you for your feedback! The entire Cosm chic team is happy that the recovery of your order went perfectly.
5
/5
★★★★★
Perfect as always
Lindsay L.
purchased on 13/10/2025
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Answer from Cosmé’Chic
The entire team at Cosméschic appreciates your loyalty and compliments.
1
/5
★☆☆☆☆
I did not receive the right product
Élodie F.
purchased on 13/10/2025
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Answer from Cosmé’Chic
Thank you very much for your feedback! We are sorry that you did not receive the correct product. At Cosmés’Chic, we do everything we can to correct this kind of error quickly. Please contact our customer service so that we can send you the correct product without delay.
5
/5
★★★★★
Very satisfied with my purchase
Priscillia D.
purchased on 12/10/2025
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Answer from Cosmé’Chic
We are delighted that your purchase brings you complete satisfaction. At Cosmés’Chic, your pleasure is our priority.
5
/5
★★★★★
Great
Aurélie T.
purchased on 09/10/2025
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Answer from Cosmé’Chic
Thank you for your comment! We are delighted that you are happy with your purchase. At CosmésChic, every customer smile matters immensely.
5
/5
★★★★★
Compliance, speed, efficiency. Bravo and thank you.
Joseph I.
purchased on 09/10/2025
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Answer from Cosmé’Chic
Your satisfaction with the speed and efficiency of our service means a lot to us. The entire Cosm e9'Chic team warmly thanks you.
5
/5
★★★★★
Product as described Good follow-up Fast
Laurence D.
purchased on 08/10/2025
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Answer from Cosmé’Chic
We are delighted that the product was compliant and that the follow-up and delivery were quick. At Cosmés’Chic, your satisfaction is our priority.