/10
★★★★★
based on 2433 reviews published
★★★★★
based on 2433 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Delivery times are way too long.
Elise P.
purchased on 06/12/2025
Translated review
Answer from Cosmé’Chic
We sincerely apologize for these longer than expected delivery times.
Your satisfaction is essential for Cosm chic and we take your feedback very seriously in order to improve our service.
Thank you for your patience and understanding.
Your satisfaction is essential for Cosm chic and we take your feedback very seriously in order to improve our service.
Thank you for your patience and understanding.
5
/5
★★★★★
The delivery took a while this time.
Claude R.
purchased on 06/12/2025
Translated review
Answer from Cosmé’Chic
We thank you for your comment and we sincerely apologize for the delay encountered during this delivery.
This type of situation remains exceptional and we are actively working to improve our timelines.
Thank you for your understanding and your trust in Cosm'échic.
This type of situation remains exceptional and we are actively working to improve our timelines.
Thank you for your understanding and your trust in Cosm'échic.
5
/5
★★★★★
Perfect, package conforms to my order, received very quickly. Thank you!
Monique S.
purchased on 15/12/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback. We are delighted to hear that your Cosm e9chic order arrived quickly and that it perfectly meets your expectations. Looking forward to seeing you again very soon for new beauty discoveries.
5
/5
★★★★★
Just a bit long to receive
Marc L.
purchased on 12/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback. We are sorry that the delivery time was a bit longer than expected. Your satisfaction is very important to us and we always do our best to ship your orders as quickly as possible.
Thank you for your understanding and trust.
The Cosm e'chic team
Thank you for your understanding and trust.
The Cosm e'chic team
5
/5
★★★★★
Order arrived on time. Careful packaging for fragile product
Thomas L.
purchased on 10/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback
We are happy to know that your Cosm e9chic order arrived on time and that the careful packaging of your fragile product satisfied you. Looking forward to seeing you again soon!
We are happy to know that your Cosm e9chic order arrived on time and that the careful packaging of your fragile product satisfied you. Looking forward to seeing you again soon!
5
/5
★★★★★
GOOD
Corinne F.
purchased on 07/12/2025
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Answer from Cosmé’Chic
Thank you for your feedback
The Cosmétchic team is delighted with your satisfaction.
The Cosmétchic team is delighted with your satisfaction.
4
/5
★★★★☆
Deliver the products with a courier (DHL, GLS, ETC)! And not with "POST"
Horia O.
purchased on 09/12/2025
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Answer from Cosmé’Chic
Thank you very much for your feedback! We completely understand your preference for delivery services like DHL or GLS. We take note of your suggestion to improve the shopping experience for our customers. Your satisfaction is our priority and we hope to offer you even more comfort in the future!
5
/5
★★★★★
5
Susan A.
purchased on 09/12/2025
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Answer from Cosmé’Chic
Thank you for your note!
The Cosm e'chic team thanks you
The Cosm e'chic team thanks you
5
/5
★★★★★
Impeccable, the site is very good, very serious, fast, Thank you
Jb D.
purchased on 08/12/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your excellent feedback.
Your satisfaction is our priority at Cosmés'chic.
Looking forward to seeing you again.
Your satisfaction is our priority at Cosmés'chic.
Looking forward to seeing you again.
4
/5
★★★★☆
Very good
Bernard C.
purchased on 09/12/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback!
See you very soon at Cosmés'chic
See you very soon at Cosmés'chic
1
/5
★☆☆☆☆
Packaging problem, an eyeshadow spilled in my order and I did not receive a response from customer service
Virginie R.
purchased on 09/12/2025
Translated review
Answer from Cosmé’Chic
We sincerely apologize for this inconvenience.
This is not the experience we wish to offer at Cosm e'chic.
Thank you for contacting us again via private message or email so that our customer service can find a quick solution to your packaging issue.
This is not the experience we wish to offer at Cosm e'chic.
Thank you for contacting us again via private message or email so that our customer service can find a quick solution to your packaging issue.
5
/5
★★★★★
The site is very good
Myriam F.
purchased on 09/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback.
We are glad that your experience on the Cosm chic site was satisfactory.
We are glad that your experience on the Cosm chic site was satisfactory.
5
/5
★★★★★
Fast shipping and order as expected
Marion D.
purchased on 08/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your comment.
Customer satisfaction is essential for Cosm chic.
We look forward to seeing you again.
Customer satisfaction is essential for Cosm chic.
We look forward to seeing you again.
5
/5
★★★★★
Very good
Langlois L.
purchased on 08/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback!
The entire Cosmés'chic team is happy to satisfy you.
The entire Cosmés'chic team is happy to satisfy you.
5
/5
★★★★★
Very good speed, good follow-up, respect for the deadline
Christophe P.
purchased on 08/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your trust!
At Cosm e'chic, we take pride in providing fast service, serious follow-up, and respecting deadlines.
We look forward to serving you again.
At Cosm e'chic, we take pride in providing fast service, serious follow-up, and respecting deadlines.
We look forward to serving you again.
5
/5
★★★★★
Good
Isabelle C.
purchased on 07/12/2025
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Answer from Cosmé’Chic
Thank you very much for your positive feedback
5
/5
★★★★★
Very good
Rédoine T.
purchased on 06/12/2025
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Answer from Cosmé’Chic
Thank you for your support and your trust
5
/5
★★★★★
I recommend
Mélanie L.
purchased on 05/12/2025
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Answer from Cosmé’Chic
Thank you very much for your recommendation. The Cosm chic team thanks you for your trust
5
/5
★★★★★
Perfect! Arrived very quickly, Thank you
Nathalie H.
purchased on 04/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback!
We are delighted that your order arrived quickly.
We look forward to welcoming you again at Cosmés’Chic
We are delighted that your order arrived quickly.
We look forward to welcoming you again at Cosmés’Chic
5
/5
★★★★★
Well received
Rene P.
purchased on 03/12/2025
Translated review
Answer from Cosmé’Chic
We are delighted to learn that your Cosmés Chic order has been received.
See you very soon for a new beauty experience
See you very soon for a new beauty experience
5
/5
★★★★★
Very good
Maryse S.
purchased on 03/12/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your comment
We are happy to know that your experience with Cosmés’Chic was very satisfactory.
We look forward to serving you again.
We are happy to know that your experience with Cosmés’Chic was very satisfactory.
We look forward to serving you again.
5
/5
★★★★★
Competitive prices, serious.
Malika H.
purchased on 02/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback
We are happy that our seriousness and our prices have convinced you.
See you very soon at Cosmés’Chic
We are happy that our seriousness and our prices have convinced you.
See you very soon at Cosmés’Chic
5
/5
★★★★★
Very good
Dorothée M.
purchased on 02/12/2025
Translated review
Answer from Cosmé’Chic
We are happy that your experience was satisfactory.
See you very soon at Cosmés’Chic
See you very soon at Cosmés’Chic
5
/5
★★★★★
Fast shipping
Solina L.
purchased on 02/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback!
We are happy that the quick delivery met your expectations.
Looking forward to serving you again at Cosmés’Chic
We are happy that the quick delivery met your expectations.
Looking forward to serving you again at Cosmés’Chic
5
/5
★★★★★
Processing in the order was completely satisfactory
Karine L.
purchased on 28/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
Thank you for your feedback! We are glad that the processing of your order met your expectations. Your satisfaction is our priority.
The Cosm e9'Chic team
Thank you for your feedback! We are glad that the processing of your order met your expectations. Your satisfaction is our priority.
The Cosm e9'Chic team
5
/5
★★★★★
Perfect
A. G.
purchased on 28/11/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything went perfectly. Your satisfaction is very important to us.
The Cosm e'Chic team
The Cosm e'Chic team
5
/5
★★★★★
Very good
Claudine C.
purchased on 01/12/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback! We are delighted that your experience was positive. Your satisfaction is our priority.
1
/5
★☆☆☆☆
Package in bad condition therefore refused The bad rating is for the transport
Guenhael L.
purchased on 29/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
Thank you for your feedback. We are sorry that the package arrived damaged and had to be refused. Your comment has been forwarded to the carrier to prevent this from happening again.
Our customer service is at your disposal to reship your order or find the best solution.
The Cosm e9'Chic team
Thank you for your feedback. We are sorry that the package arrived damaged and had to be refused. Your comment has been forwarded to the carrier to prevent this from happening again.
Our customer service is at your disposal to reship your order or find the best solution.
The Cosm e9'Chic team
5
/5
★★★★★
Speed of delivery
Louis-françois M.
purchased on 28/11/2025
Translated review
Answer from Cosmé’Chic
Thank you for your comment!
We are happy to know that the delivery was fast. At Cosmés’Chic, shipping your products as quickly as possible is one of our priorities.
See you soon for a new beauty experience.
We are happy to know that the delivery was fast. At Cosmés’Chic, shipping your products as quickly as possible is one of our priorities.
See you soon for a new beauty experience.
1
/5
★☆☆☆☆
Product arrived, poorly packaged. Damaged during transport, I contacted the site, no response to date.
Yaell R.
purchased on 28/11/2025
Translated review
Answer from Cosmé’Chic
Thank you for your feedback. We are sorry that your product arrived damaged and poorly packaged. We also apologize for the lack of response. Our team will get back to you quickly to resolve the situation.
The Cosmés'Chic team
The Cosmés'Chic team
5
/5
★★★★★
Very satisfied
Xavérine S.
purchased on 27/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
Thank you very much for your feedback! We are delighted that you are satisfied. See you very soon at Cosmés’Chic
Thank you very much for your feedback! We are delighted that you are satisfied. See you very soon at Cosmés’Chic
5
/5
★★★★★
The mascara is perfect
Dayt D.
purchased on 27/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
Thank you very much for your feedback! We are delighted that you like the mascara. See you very soon at Cosmés’Chic
Thank you very much for your feedback! We are delighted that you like the mascara. See you very soon at Cosmés’Chic
5
/5
★★★★★
Very fast delivery, package in good condition, quality items at very interesting prices - I recommend this site
Valerie E.
purchased on 26/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
Thank you very much for your positive feedback! We are delighted that your order has fully satisfied you. Your compliments about our products and service are very pleasing to us. We look forward to seeing you again soon at Cosmés’Chic.
Thank you very much for your positive feedback! We are delighted that your order has fully satisfied you. Your compliments about our products and service are very pleasing to us. We look forward to seeing you again soon at Cosmés’Chic.
1
/5
★☆☆☆☆
Poor quality products. I sent a message that has remained unanswered to this day.
Valérie J.
purchased on 07/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
We are sincerely sorry for this experience and understand your frustration. At Cosmés’Chic, customer satisfaction is our priority. Thank you for contacting us again through our customer service so we can resolve this issue as soon as possible.
We are sincerely sorry for this experience and understand your frustration. At Cosmés’Chic, customer satisfaction is our priority. Thank you for contacting us again through our customer service so we can resolve this issue as soon as possible.
5
/5
★★★★★
Thank you. Good product. I recommend.
Picard M.
purchased on 23/11/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted that you like the product and that you recommend it. Your satisfaction is our priority. We look forward to welcoming you again at Cosmés’Chic for your next beauty desires!
5
/5
★★★★★
Impeccable
Caroline B.
purchased on 23/11/2025
Translated review
Answer from Cosmé’Chic
We are delighted that everything was impeccable. Looking forward to seeing you soon at Cosmés’Chic for your next beauty desires!
5
/5
★★★★★
Everything was perfect. Fast delivery. Thank you
Denise R.
purchased on 23/11/2025
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything was perfect and that the delivery was quick. Your satisfaction is our priority. See you very soon at Cosmés’Chic for your next beauty desires.
5
/5
★★★★★
Thank u so much all good
Mateo K.
purchased on 23/11/2025
4
/5
★★★★☆
The order is no problem but received the Victoria's Secret mist opened and responded in the box
France A.
purchased on 20/11/2025
Translated review
Answer from Cosmé’Chic
Hello,
Thank you for taking the time to share your experience. We are truly sorry to hear that your Victoria's Secret mist arrived opened in your package. This is absolutely not in line with our quality standards.
Could you please contact us directly through your Amazon account so we can resolve this quickly? We will offer you an appropriate solution (replacement or refund).
Your satisfaction is our priority and we will do what it takes to make it right.
The Cosm e'Chic team
Thank you for taking the time to share your experience. We are truly sorry to hear that your Victoria's Secret mist arrived opened in your package. This is absolutely not in line with our quality standards.
Could you please contact us directly through your Amazon account so we can resolve this quickly? We will offer you an appropriate solution (replacement or refund).
Your satisfaction is our priority and we will do what it takes to make it right.
The Cosm e'Chic team
5
/5
★★★★★
Top of the top
Nadjete A.
purchased on 19/11/2025
Translated review
Answer from Cosmé’Chic
We are really pleased to know that everything was perfect for you.