9.5/10
★★★★★
based on 2364 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect in every way!

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Nicole C.
purchased on 04/08/2023
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Answer from Cosmé’Chic
Thank you for your feedback! We are delighted that Cosmé'Chic has lived up to your expectations!
5 /5
★★★★★

Perfect Easy access and fast delivery

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Dominique M.
purchased on 06/08/2023
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Answer from Cosmé’Chic
Thank you very much for your satisfaction, Dominique! We're delighted that you're enjoying our site and our services. If you have any further questions or comments, please do not hesitate to contact us.
5 /5
★★★★★

Everything perfect! Recommended!

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Alessandro M.
purchased on 04/08/2023
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Answer from Cosmé’Chic
Thank you for your positive review, Alessandro. We are delighted that you appreciate our Cosmé'Chic website and that you recommend it!
5 /5
★★★★★

Very good site, fast shipping, responsive customer service.

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Pascale G.
purchased on 17/07/2023
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Answer from Cosmé’Chic
Thank you very much for your positive review, Pascale. We are delighted that you were satisfied with your experience with Cosmé'Chic. We thank you for your support and hope you will continue to enjoy us.
5 /5
★★★★★

Very good site, very interesting price! Fast delivery, thank you!

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Manuel C.
purchased on 03/08/2023
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Answer from Cosmé’Chic
Thank you Manuel for your very positive review! We are delighted that you enjoyed your experience at Cosmé'Chic and that our service met your expectations.
5 /5
★★★★★

Perfect thanks

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Ouma S.
purchased on 29/07/2023
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Answer from Cosmé’Chic
Thank you, Ouma! We're delighted that our product and service have satisfied you.
5 /5
★★★★★

Good products

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Christophe C.
purchased on 23/07/2023
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Answer from Cosmé’Chic
Thank you for your review, Christophe. We hope you enjoyed your product and will recommend it to your friends and family.
5 /5
★★★★★

Very happy with my purchase fast delivery

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Jeanpaul M.
purchased on 01/08/2023
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Answer from Cosmé’Chic
Thank you Jeanpaul for your confidence! We are delighted that you were satisfied with your purchase and delivery.
5 /5
★★★★★

Perfect 👌

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Sylvie M.
purchased on 01/08/2023
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Answer from Cosmé’Chic
Thank you very much Sylvie, we are delighted that you are satisfied with our products and services!
5 /5
★★★★★

Completely satisfied

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Jocelyne B.
purchased on 31/07/2023
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Answer from Cosmé’Chic
Thank you very much for your very positive feedback, we are delighted that you are satisfied with your shopping at Cosmé'Chic!
5 /5
★★★★★

Fast delivery and very helpful service

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Nora B.
purchased on 28/07/2023
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Answer from Cosmé’Chic
Thank you very much for your positive review, Nora! We are delighted that you are satisfied with the product and service. We strive to provide our customers with the best possible experience.
1 /5
★☆☆☆☆

No mail that I received my order at the relay point!

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Jess K.
purchased on 31/07/2023
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Answer from Cosmé’Chic
Dear customer,
We are sorry to hear that you have not been notified of the arrival of your parcel at the relay point. Mondial Relay usually sends an SMS and an e-mail to inform you of this step. We apologize for the inconvenience. Please note that sometimes e-mail notifications can end up in junk mail. We thank you for sharing your experience, and are working to prevent this from happening again. Your satisfaction is our priority.
Yours faithfully
Cosmé'Chic Customer Service
5 /5
★★★★★

Perfect 🤩

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Caroline R.
purchased on 30/07/2023
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Answer from Cosmé’Chic
Thank you for your positive review, Caroline! We're delighted you're satisfied.☺
5 /5
★★★★★

Perfect. Very good value for money

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Camille V.
purchased on 30/07/2023
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Answer from Cosmé’Chic
Thank you very much Camille for your review! We are delighted that you are satisfied with your product and the price. We hope to see you soon on Cosmé'Chic.
5 /5
★★★★★

Excellent transaction ++°+++++

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Michel O.
purchased on 27/07/2023
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Answer from Cosmé’Chic
Thank you very much for your positive and encouraging review, Michel! We're delighted you enjoyed your Cosmé'Chic experience!
5 /5
★★★★★

Pleasant contact with the chat advisor, fast delivery

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Delphine E.
purchased on 26/07/2023
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Answer from Cosmé’Chic
Thank you for your review, Delphine! We are delighted that you enjoyed your experience on our site and hope that you found your product satisfactory. We strive for customer satisfaction and are glad you enjoyed your experience. Thank you very much and see you soon on Cosmé'Chic!
5 /5
★★★★★

Excellent communication. An item damaged in transit was quickly reimbursed and the items conformed.

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Sandrine T.
purchased on 25/07/2023
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Answer from Cosmé’Chic
Thank you for your positive review, Sandrine. We are delighted that Cosmé'Chic has provided you with a quality service. We hope to see you again soon!
5 /5
★★★★★

Super products received very quickly at an unbeatable price, many thanks!

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Guillaume E.
purchased on 24/07/2023
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Answer from Cosmé’Chic
Thank you very much Guillaume for your very positive review! We are delighted that you are satisfied with our service and products. We're glad you enjoyed your shopping experience on our site!
5 /5
★★★★★

Very satisfied thank you

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Sylvie P.
purchased on 21/07/2023
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Answer from Cosmé’Chic
Thank you very much Sylvie, we're delighted you're satisfied!
5 /5
★★★★★

Second order, very satisfied. Very responsive and efficient customer service. I recommend, of course. Thank you

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Marie G.
purchased on 21/07/2023
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Answer from Cosmé’Chic
Thank you very much for your feedback and support. We are happy that your experience was to your complete satisfaction and we are delighted with your trust!
5 /5
★★★★★

Perfect for buying organic products at affordable prices.

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Asmae F.
purchased on 23/04/2023
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Answer from Cosmé’Chic
Thank you very much Asmae! We are delighted that you are happy with your purchase and happy to be able to provide you with organic products at affordable prices.
5 /5
★★★★★

Thank you very much

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Maryna B.
purchased on 21/07/2023
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Answer from Cosmé’Chic
Thank you very much Maryna, we are delighted that you found your shopping experience satisfactory.
5 /5
★★★★★

Hello, I've tried the Préférence Balayage Haircolor for the first time - Color: 03 Dark Blond to Light Chestnut, which gives a result that matches the image on the packaging. Be careful, however, about the hair's base color and the application time. On light brown hair (like mine), the balayage sets quickly and risks being too pronounced if the product is left on too long. Bravo and a big thank you to Cosmé'Chic, which offers a wide choice of items at really competitive prices, with ultra-fast delivery times. I highly recommend them.

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Chantal R.
purchased on 18/07/2023
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Answer from Cosmé’Chic
Thank you very much for your comment, Chantal! We're delighted that our Coloration Préférence Balayage met your expectations. We're also very pleased that you appreciated Cosmé'Chic's wide selection of competitively priced products and ultra-fast delivery times. We appreciate your support and trust!
5 /5
★★★★★

Great site, huge choice. Fast and careful shipping 🙂

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Michèle M.
purchased on 18/07/2023
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Answer from Cosmé’Chic
Thank you very much Michèle! We're delighted to see that our site and our service have satisfied you. We look forward to seeing you again soon!
5 /5
★★★★★

Fast shipping

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Diari T.
purchased on 15/07/2023
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Answer from Cosmé’Chic
Thank you very much Diari for your positive review! We are pleased that your shipping experience was satisfactory. We work tirelessly to provide quality service to our customers and are delighted that you enjoyed it.
5 /5
★★★★★

Fast delivery and products as described, excellent value for money. Very satisfied.

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Claire W.
purchased on 17/07/2023
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Answer from Cosmé’Chic
Thank you very much for your review, Claire! We're delighted that you liked our value for money and that you received your products as you expected. We hope to see you again soon!
5 /5
★★★★★

Order received on time

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Gregory M.
purchased on 16/07/2023
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Answer from Cosmé’Chic
Thank you very much Gregory for your positive review! We are delighted that your order arrived on time and thank you for your confidence in us. We hope you enjoy your product!
5 /5
★★★★★

Perfect

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Romain C.
purchased on 10/07/2023
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Answer from Cosmé’Chic
Thank you very much for your positive comment, Romain. We are delighted that you are happy with your experience at Cosmé'Chic. We appreciate your support!
5 /5
★★★★★

Perfect

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Marie Laurence B.
purchased on 11/07/2023
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Answer from Cosmé’Chic
Thank you for your enthusiastic review! We are happy to see that you are satisfied with your order from Cosmé'Chic.
5 /5
★★★★★

Very good products, I'm delighted. Fast, courteous service. I recommend you. Thank you, see you soon

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Anne S.
purchased on 12/07/2023
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Answer from Cosmé’Chic
Thank you very much Anne! We are delighted that you enjoyed our products and service. We hope to see you soon at Cosmé'Chic.
5 /5
★★★★★

I received my order very quickly. Haven't tried the products yet. Thank you Cosmé'Chic.

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Marie Hélène H.
purchased on 11/07/2023
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Answer from Cosmé’Chic
Hello Marie Hélène, we are delighted that your order arrived quickly. We hope you will be satisfied with our products. Thank you for your comment and your confidence!
5 /5
★★★★★

Very good

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Pedro S.
purchased on 10/07/2023
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Answer from Cosmé’Chic
Thank you very much, Pedro! We are delighted that you enjoyed your experience on our site.
2 /5
★★☆☆☆

I placed an order on July 13 for 2 items, I received only 1, they should ship me the 2nd, but today the 21st I still have nothing 😡😡

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Sandrine G.
purchased on 10/07/2023
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Answer from Cosmé’Chic
Dear customer,

We regret that you have not received your order in full.
We have already dispatched the second missing product and upon further investigation have concluded that the second package was delivered on 07/21/2023.
Once again, we sincerely apologize for any inconvenience caused. Your satisfaction is our priority and we hope to regain your trust despite this incident.

Yours sincerely
Cosmé'Chic
5 /5
★★★★★

Package received promptly, products correspond to what was ordered: Thank you:-)

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Sylvie L.
purchased on 07/07/2023
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Answer from Cosmé’Chic
Thank you very much Sylvie, we are delighted to know that your parcel was delivered on time and that the products are in accordance with your order. We thank you for your support and hope to see you soon on our site!
5 /5
★★★★★

Fast delivery, compliant products

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Nathalie F.
purchased on 08/07/2023
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Answer from Cosmé’Chic
Thank you very much Nathalie for your testimonial and your satisfaction! We are delighted to have been able to meet your expectations.
5 /5
★★★★★

Very satisfied with the product. Short delivery time. Great product. I recommend

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Cindy V.
purchased on 09/07/2023
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Answer from Cosmé’Chic
Thank you very much for your positive review, Cindy! We are pleased that we were able to satisfy you and that you were happy with the delivery time. We strive to maintain a high level of quality and customer service. Thank you very much for your confidence.
5 /5
★★★★★

Very good site 👍 Fast delivery and excellent products! I recommend +++

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Emmanuelle M.
purchased on 05/07/2023
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Answer from Cosmé’Chic
Thank you very much Emmanuelle for your very positive review! We are delighted that you enjoyed your purchase at Cosmé'Chic. We hope to see you soon among our loyal customers!
4 /5
★★★★☆

Very good site product really cheap for quality and price .i recommend it

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France B.
purchased on 05/07/2023
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Answer from Cosmé’Chic
Thank you for your very positive review and recommendation! We're delighted to see you satisfied with your purchases and hope you'll enjoy our quality products at affordable prices even more on your next visits.
5 /5
★★★★★

Perfect

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Marie Laure C.
purchased on 04/07/2023
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Answer from Cosmé’Chic
Thank you very much, Marie Laure, for your enthusiastic review! We're delighted you enjoyed your experience at Cosmé'Chic.
5 /5
★★★★★

Conform to my order, quality products. I recommend this very serious site.

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Brigitte P.
purchased on 02/07/2023
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Answer from Cosmé’Chic
Thank you for your comment and your satisfaction Brigitte! We are delighted that you enjoyed your order. We hope you enjoyed your experience with Cosmé'Chic and we look forward to welcoming you back soon.