★★★★★
based on 2433 reviews published
Latest customer reviews
Not very disappointed, order arrived late and the item does not match the photo and the description
5 stars
The product as I expected and the delivery too, everything correct.
Delivery time quite long.
Quality price ratio and fast delivery thank you
Very good
See you very soon for another visit!
Fast delivery and quality product
Two perfumes arrived without the plastic covering the box, they were already used, I made a complaint but received no response
Good site. Lots of choices at good prices.
I'm super satisfied, I found the shop through Amazon and order my Cooper hair color from Loreal here because I can't get it in our drugstore. Relatively fast delivery from France to Germany, perfect.
I did not receive the right product
Thank you for informing us. Can you please contact our customer service with your order number? We will take the necessary steps quickly to send you the correct product or find the solution that suits you best.
The package arrived very late.
This is not the experience we wish to offer. Thank you for taking the time to inform us. We will closely monitor the situation to ensure it does not happen again.
Thank you for your patience and your trust in Cosm chic.
Package arrived in bad condition and product opened
Good products.
Top
We are delighted that your experience at Cosm chic was top-notch.
Looking forward to seeing you again soon!
Everything went very well.
Brand products at low prices, thank you!
We are delighted that you appreciate our brand products at low prices. At Cosm e9chic, we do our best to offer you quality and savings.
Looking forward to seeing you again soon!
I am really disappointed with my order. In fact, I received defective items with product leaks and I received a 50% refund instead of 100% saying that I can use these items!!!! Avoid from now on!
Good site
Fast, competitive prices, I will always order there now
We are delighted that you like the speed and our competitive prices. Your loyalty is precious to us at Cosm chic.
We look forward to serving you again very soon!
Happy with the product
We are delighted that you like the product. Your satisfaction is our priority at Cosm chic.
Looking forward to seeing you again soon!
Order as expected, unbeatable price, fairly quick delivery.
We are delighted that your order is satisfactory and that our prices and delivery suit you. At Cosm e9chic, your satisfaction is our priority.
We look forward to serving you again!
It was great
We are delighted that your experience was great. At Cosm chic, your satisfaction is our priority.
Looking forward to seeing you again soon!
I order on the site because there are always new items with each order, I am not disappointed and fast shipping
We are delighted that you appreciate our new products and the speed of delivery. At Cosm chic, we always do our best to surprise and satisfy our customers.
We look forward to serving you again very soon!
SUPER
We are delighted that your experience was great. At Cosm e'chic, your satisfaction is our priority.
Looking forward to seeing you again soon!
Glad to have found the Maroussia perfume in your store, thank you
I ordered an item that went straight to the trash because it was unusable
I did not receive the entirety of my order even though I was charged!!! No news from customer service. AVOID
Super experience, fast delivery, low price and good product
We are delighted that your experience, the speed of delivery, our prices, and the quality of the product have satisfied you. At Cosm e9chic, your satisfaction is our priority.
We look forward to serving you again!
Great
It has been 10 days since I have been waiting for a response from customer service because I ordered an item and in this box there was a completely broken compact powder. I left a review on Trustpilot which they immediately deleted... I find them unprofessional. After that, I sent at least 5 emails with no response... too bad, I will never buy from this site again, I have no trust at all!
We would like to clarify two important points:
Our reviews are never deleted by us; they are only moderated by Trustpilot according to their own policy.
Regarding your unanswered emails, this indicates a malfunction that we take very seriously. We apologize for this lack of follow-up; it is not normal.
We wish to resolve your situation as quickly as possible. Could you please write to us directly at the following address: [email protected] mentioning your order number? We will immediately offer you a solution (replacement or refund of the broken product).
Thank you again for your message — it helps us improve our services.
The Cosm e'Chic team
Fast
Products conform. Fast delivery
Great, delivered super fast, items available and matching my needs. I recommend.
Product conforms, satisfactory, delivered quickly
Good value for money
Great. Fast and careful shipping.
Perfect order. Fast delivery.
Niche perfume is useless! The scent doesn't last! As soon as you put it on... it disappears even though it cost me a lot.
Tb