9.5/10
★★★★★
based on 2176 reviews published

Latest customer reviews

5 /5
★★★★★
Impeccable
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Géraldine C.
purchased on 09/03/2025
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Answer from Cosmé’Chic
We are very pleased with your feedback! Thank you very much for your trust. Have a very nice day!
5 /5
★★★★★
Nothing to say, it's perfect
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Gosseaume P.
purchased on 09/03/2025
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Answer from Cosmé’Chic
We warmly thank you for your flattering review! Your feedback is truly appreciated, have a very nice day!
5 /5
★★★★★
Excellent
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Julie T.
purchased on 07/03/2025
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Answer from Cosmé’Chic
A big thank you for this excellent feedback! Your satisfaction motivates us to keep going. Have a great day!
5 /5
★★★★★
Very good
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Georges A.
purchased on 06/03/2025
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Answer from Cosmé’Chic
A big thank you for your feedback, it makes us very happy! Have a wonderful day filled with good vibes!
5 /5
★★★★★
I am delighted, fast delivery and products as described. Thank you
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Sabine L.
purchased on 06/03/2025
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Answer from Cosmé’Chic
What a pleasure to know that the delivery was quick and that the products suit you perfectly! Thank you so much for your trust. See you very soon at Cosme'Chic!
5 /5
★★★★★
Very good
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Armelle L.
purchased on 06/03/2025
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Answer from Cosmé’Chic
Thank you for your feedback, we are very pleased! Have a great day!
1 /5
★☆☆☆☆
I never really received anything. I bought three lipsticks from the real thing and it was all a rip-off. They never sent anything.
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Paulina P.
purchased on 19/02/2025
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1 /5
★☆☆☆☆
The products come without a box. I won't buy again.
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Susana M.
purchased on 27/02/2025
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5 /5
★★★★★
Very good first order and very satisfied
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Paule M.
purchased on 26/02/2025
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Answer from Cosmé’Chic
What a joy to read that your first order fully satisfies you! Thank you very much for your trust, it boosts us a lot. Have a very nice day!
5 /5
★★★★★
Fast, efficient service
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Anne C.
purchased on 24/02/2025
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Answer from Cosmé’Chic
Dear Anne, Thank you for this motivating feedback! We are delighted that our service met your expectations. Have a wonderful day!
1 /5
★☆☆☆☆
I ordered a perfume on February 9th. I received a different perfume than the one I ordered 15 days later. I returned, at my own expense, the perfume that was received on March 1st by Cosme9'Chic. Their customer service was supposed to get back to me within 48 hours, and a week later, no news and no refund.
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Peggy W.
purchased on 09/02/2025
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Answer from Cosmé’Chic
Hello Peggy,

Thank you for taking the time to share your experience. We understand your frustration and are sorry for this inconvenience. We invite you to contact our customer service directly so that we can resolve this as quickly as possible. Your satisfaction remains our priority.
Wishing you a very nice day.










Best regards,
The Cosme'Chic team
5 /5
★★★★★
Very satisfied with my purchase and my choice thank you
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Nathalie A.
purchased on 12/02/2025
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Answer from Cosmé’Chic
Hello Nathalie, What a pleasure to read that your purchase fully satisfies you! Thank you very much for your trust, it really boosts us. Have an excellent day!
5 /5
★★★★★
Very good product covers imperfections perfectly and lasts all day yes i recommend it
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France B.
purchased on 21/02/2025
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Answer from Cosmé’Chic
Thank you very much for this enthusiastic feedback! It’s fantastic to know that the product meets your expectations so well and lasts all day. Your recommendation means a lot to us. Have a great day!

See you soon on Cosmés'Chic!
1 /5
★☆☆☆☆
Never again! Order placed on February 8 received on the 26th. A shame!
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Elise D.
purchased on 08/02/2025
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Answer from Cosmé’Chic
Hello Elise,

We sincerely apologize for this delivery delay which does not reflect the usual service of Cosmés'Chic. This delivery time is well below our standards, and we understand your frustration. We are at your disposal to find a quick solution. Please do not hesitate to contact us.

Wishing you a very nice day.
3 /5
★★★☆☆
The products are at top prices. However, there is a lie about the delivery times, the 48-72 hours turns into more than 3 weeks, with no information provided on the tracking (one can have doubts... until receipt).
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Solveig T.
purchased on 10/02/2025
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Answer from Cosmé’Chic
Hello Solveig,

Thank you for your feedback regarding the prices, we are delighted that you like them! However, we understand your disappointment regarding the delivery times. This is not the service we wish to offer at Cosme'Chic, and your comments are taken very seriously to improve our follow-up. Please do not hesitate to contact us if needed.

Wishing you a very nice day.
5 /5
★★★★★
Super
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Céline S.
purchased on 09/02/2025
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Answer from Cosmé’Chic
Thank you very much for this feedback! We are delighted that everything is great for you. Have a wonderful day!
4 /5
★★★★☆
Make-up from home is ultra OK. For perfumes, it takes too long, there's NO FOLLOW-UP, no communication and it's really LATE. Too bad...Cdt.
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Stephane D.
purchased on 16/02/2025
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Answer from Cosmé’Chic
Hello,

Thank you very much for your positive feedback on our makeup, it really makes us happy! However, we are sorry for the delays and the lack of follow-up regarding the perfumes. Please know that we are actively working to improve this aspect in order to provide you with a better experience. Do not hesitate to contact us if needed.

Wishing you a very nice day.
4 /5
★★★★☆
Only downside the lip pencil didn't work i had to repair it with a toothpick to get it to work
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Chantal B.
purchased on 13/02/2025
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Answer from Cosmé’Chic
Dear Chantal,
Thank you for your feedback. We are sorry to hear that the lipstick did not work properly. At Cosme'Chic, the quality of our products is essential, and we take your comment very seriously to prevent this from happening again. Please do not hesitate to contact us if you would like us to assist you.

Wishing you a very nice day.
5 /5
★★★★★
I was looking for Essie spinning nail polish and found it on your website. The order and delivery went well.
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Braye D.
purchased on 13/02/2025
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Answer from Cosmé’Chic
What a pleasure to know that you found your Essie Spinning nail polish at Cosme'Chic! We are delighted that your order and delivery went perfectly. Thank you very much for your trust, it really boosts us! Have a great day!
5 /5
★★★★★
Perfect. I recommend
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Jérémie T.
purchased on 12/02/2025
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Answer from Cosmé’Chic
Thank you very much for your trust! It is a real pleasure to know that you are satisfied. See you very soon for new discoveries!
1 /5
★☆☆☆☆
I have not received my package. It was supposed to be delivered within 48 hours but it is almost 2 weeks now and still nothing.
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Beatrice M.
purchased on 13/02/2025
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Answer from Cosmé’Chic
Hello,

We’re truly sorry to hear that you haven’t received your package yet. This delay is far from the standard we aim to offer. Please don’t hesitate to contact us directly with your order number so we can investigate the issue and find a solution as quickly as possible.

Thank you for your patience and understanding.
Cosmés'Chic
5 /5
★★★★★
Fast service, top notch
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Isabelle W.
purchased on 07/02/2025
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5 /5
★★★★★
Quick delivery, perfect
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Brigitte P.
purchased on 09/02/2025
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Answer from Cosmé’Chic
Glad that our fast service met your expectations. Thank you very much for your trust!
5 /5
★★★★★
My compact powder has arrived in dust
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Sonia M.
purchased on 07/02/2025
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Answer from Cosmé’Chic
Hello Sonia,

We sincerely thank you for your feedback and are sorry to hear that your compact powder arrived damaged. Please feel free to contact our customer service, who will be happy to assist you in resolving this issue. Your satisfaction is our priority!
5 /5
★★★★★
Very pleasant fragrance too top I recommend Oud wood it's a very attractive scent today at work all the users told me I smelled good thanks to cosmé chic for this enchanting fragrance.
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Aida N.
purchased on 06/02/2025
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Answer from Cosmé’Chic
Dear Aida, thank you for your rave review of our oud wood fragrance. Your satisfaction is our greatest reward and we hope to see you soon on Cosmé'Chic!
5 /5
★★★★★
Perfect
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Olivier B.
purchased on 04/02/2025
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Answer from Cosmé’Chic
Hello Olivier,

We sincerely thank you for your perfect evaluation of our Cosmé'Chic website. Your satisfaction is our priority.
5 /5
★★★★★
Very good experience. I recommend
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Stephanie P.
purchased on 04/02/2025
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Answer from Cosmé’Chic
Hello Stéphanie,

We sincerely thank you for your positive review and your recommendation! We hope to see you soon on
Cosmé'Chic
5 /5
★★★★★
Fine
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Zora C.
purchased on 03/02/2025
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Answer from Cosmé’Chic
Dear Zora,

Thank you very much for your positive review of our Cosmé'Chic website. Please do not hesitate to come back to us for any future questions or needs. See you soon!
3 /5
★★★☆☆
My package arrived open. A jar of mask was broken. Otherwise, the shampoos and masks smell very good.
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Comprido J.
purchased on 02/02/2025
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Answer from Cosmé’Chic
Hello,

We are truly sorry to hear that your package arrived open and that a jar of mask was broken. At Cosme'Chic, we place great importance on the quality of our shipments, and your feedback is taken very seriously. We hope that despite this incident, you appreciate the products. Please do not hesitate to contact us so that we can assist you.

Wishing you a very nice day.
5 /5
★★★★★
👍👍👍
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Dubois D.
purchased on 30/01/2025
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Answer from Cosmé’Chic
Hello Dubois,

Thank you very much for your positive feedback.
Please do not hesitate to come back to us if you have any questions or to discover our new products. See you soon!