/10
★★★★★
based on 2497 reviews published
★★★★★
based on 2497 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I placed an order that was refunded the next day without telling me why... I did not receive any email and I was very disappointed with this cancellation!!!!
- K.
Translated review
Answer from Cosmé’Chic
Hi, sorry you were disappointed. We do our best to provide our customers with an excellent experience and we are very sorry that we did not succeed this time. We will do our best to ensure that this does not happen again in the future. We sincerely apologize for any inconvenience caused.
1
/5
★☆☆☆☆
I'm still waiting for someone to get back to me about my complaint. And I can't get you on the phone.
Chantal J.
Translated review
Answer from Cosmé’Chic
Dear Mrs. ******* , Thank you for your comment. We hope that we have met your expectations to date. Yours sincerely ,