Customer reviews of Cosmé’Chic

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 2 606 published reviews

Summary of reviews

Cosmé'Chic earns praise for reliable delivery and fast shipping, with many notes that orders arrive quickly, in good condition, and exactly as described, often accompanied by secure processing and helpful order updates. Customers highlight strong value for money, competitive prices, and a broad selection of branded beauty products, with frequent mentions of well-packaged items and satisfying price–quality ratios. Positive experiences also include smooth transactions on first orders, responsive service, and transfers to convenient delivery options, plus enthusiastic endorsements of specific products and brands. Overall, shoppers describe a dependable shopping experience characterized by prompt delivery, solid product matching, and favorable pricing.

All reviews

M
Marie-Claude M.
Rating: 3 out of 5
following a purchase from 06/07/2022
Inconsistency in delivery date and address with GLS. The parcel therefore arrived much later. Otherwise satisfactory products.
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Response from Cosmé’Chic
We are sorry that your delivery experience has been affected. We take note of your feedback and are working hard to improve delivery processes. Thank you for sharing your experience with us and for choosing Cosmé'Chic.
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Helene M.
Rating: 5 out of 5
following a purchase from 03/07/2022
Delivery is quite fast and the products are of high quality for an unbeatable price. However, customer service doesn't answer the phone!
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Response from Cosmé’Chic
Thank you Helene for your review! We're glad you liked it! Regarding customer service, we apologize for the inconvenience. We are constantly striving to improve this service. If you have any questions or suggestions, please do not hesitate to contact us by e-mail.
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Abdelaziz A.
Rating: 5 out of 5
following a purchase from 01/07/2022
Perfect
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Response from Cosmé’Chic
Thank you very much for your positive review! We're glad you enjoyed your shopping experience at Cosmé'Chic.
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Dominique B.
Rating: 5 out of 5
following a purchase from 30/06/2022
compliant and fast. Thank you
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Response from Cosmé’Chic
Thank you Dominique, we are delighted that you are satisfied with your experience at Cosmé'Chic!
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Anceaux M.
Rating: 4 out of 5
following a purchase from 27/06/2022
Package received promptly
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Response from Cosmé’Chic
Hello Anceaux , Thank you for your review and your note! We are happy that your package was delivered quickly. We hope you enjoyed your order.
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Kimberly M.
Rating: 5 out of 5
following a purchase from 22/06/2022
Package received in perfect condition. Fast delivery
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Response from Cosmé’Chic
Thank you very much for your positive feedback Kimberly! We are delighted that your product arrived in good condition and quickly.
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ROCHAT D.
Rating: 5 out of 5
following a purchase from 21/06/2022
impecable super work of your team, good day to you.
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Response from Cosmé’Chic
Thank you very much for your very positive review! We are delighted to see that our site has satisfied you. Good day to you too.
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Guislaine B.
Rating: 5 out of 5
following a purchase from 17/06/2022
Hello, great selection, great price and fast delivery.
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Response from Cosmé’Chic
Thank you Guislaine for your positive review! We are delighted that you enjoyed this experience and hope to see you again soon.
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Bélinda C.
Rating: 5 out of 5
following a purchase from 15/06/2022
Delighted with my order. Protected packaging and fast shipment of my items. I recommend this online store 👍
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Response from Cosmé’Chic
It's great to read that you are satisfied with your experience with our online store. We are delighted that you appreciate the fast shipping and packaging of your products. Thank you very much for your recommendation and support!
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Laetitia L.
Rating: 5 out of 5
following a purchase from 15/06/2022
Very good. Products conform, fast delivery.
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Response from Cosmé’Chic
Thank you very much for your review Laetitia, we are delighted that our products and service have satisfied you.
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Jacqueline M.
Rating: 5 out of 5
following a purchase from 13/06/2022
good value for money fast delivery
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Response from Cosmé’Chic
Thank you very much Jacqueline for taking the time to give us your opinion on our site! We're delighted that you're happy with the value for money and fast delivery! We hope to see you again soon.
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LUCIA B.
Rating: 5 out of 5
following a purchase from 10/06/2022
Fast delivery, attractive prices. I recommend
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Response from Cosmé’Chic
Thank you so much for your complimentary comment, Lucia! We're delighted you're happy with your purchase!
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Martine B.
Rating: 5 out of 5
following a purchase from 08/06/2022
I'm super happy with my order...great price...great products...I would recommend you .
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Response from Cosmé’Chic
Thank you very much for your very positive comment Martine! We are happy that you are satisfied with your order at Cosmé'Chic. We thank you for your confidence and hope to see you soon.
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Nicole C.
Rating: 5 out of 5
following a purchase from 08/06/2022
Products as ordered and very fast delivery, well done!
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Response from Cosmé’Chic
Thank you very much for your positive review, Nicole! We are delighted that you enjoyed our service. We suspect you will love our products and we thank you for that.
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Chantal C.
Rating: 5 out of 5
following a purchase from 03/06/2022
Very satisfied
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Response from Cosmé’Chic
Thank you very much Chantal for your positive review! We're glad you enjoyed your Cosmé'Chic experience.
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Genevieve D.
Rating: 5 out of 5
following a purchase from 04/06/2022
Super fast and careful shipping
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Sandra C.
Rating: 5 out of 5
following a purchase from 04/06/2022
I discovered this product on the cosmopolitain site and I don't regret it. It helps me with my sun-allergic skin and prevents me from itching. Finally, I have a product that corresponds to my sun allergy, which took a long time.
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Anaïs N.
Rating: 1 out of 5
following a purchase from 01/06/2022
Received my order damaged, the shadows of my palette broken yet pakahing close well, disappointed
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Response from Cosmé’Chic
We are sorry to hear that you have received your damaged order. We take this very seriously and understand your disappointment. We apologize for the inconvenience. We make every effort to pack products carefully, but occasionally damage can occur during transit. We will investigate this with our carrier to avoid this happening again in the future. Please contact us so that we can find a satisfactory solution for you.
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Sylvie P.
Rating: 5 out of 5
following a purchase from 30/05/2022
I am satisfied with my order Thank you
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Mireille S.
Rating: 5 out of 5
following a purchase from 24/05/2022
Very satisfied. Fast delivery. Products conform and very competitive.
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ESPERANCE F.
Rating: 5 out of 5
following a purchase from 25/05/2022
Very satisfied with my purchase
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Joelle T.
Rating: 5 out of 5
following a purchase from 21/05/2022
Perfect and fast 👍
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Response from Cosmé’Chic
Thank you Joelle for your kind comment. We very much appreciate your compliments.
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BERNOT N.
Rating: 4 out of 5
following a purchase from 23/05/2022
The products are as described. Please note! The parcel arrived crushed, fortunately no damaged products.
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Amanda Y.
Rating: 5 out of 5
following a purchase from 23/05/2022
Super site, quality articles
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Response from Cosmé’Chic
Thank you for your positive review, Amanda! We're delighted that our products met your expectations.
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Christelle D.
Rating: 4 out of 5
following a purchase from 20/05/2022
I take off one star for the return tracking. There is none and I had to send a mist that did not meet my expectations.
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Sophie R.
Rating: 5 out of 5
following a purchase from 21/05/2022
I love this site, there are a lot of makeup products on sale.
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Françoise G.
Rating: 5 out of 5
following a purchase from 19/05/2022
Complies with my order. Correct delivery time
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FRançoise D.
Rating: 5 out of 5
following a purchase from 17/05/2022
Ok
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CHRISTINE B.
Rating: 5 out of 5
following a purchase from 14/05/2022
super bravo je recommande ce site d'ailleurs je vais repasser commande
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Rose Marie R.
Rating: 4 out of 5
following a purchase from 12/05/2022
Very good - missing leaflets
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Ema P.
Rating: 5 out of 5
following a purchase from 09/05/2022
As usual, perfect parcel, delivered quickly. The products comply with the various descriptions. And the prices are very attractive. In short, I recommend Cosmé'Chic!
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Aurore S.
Rating: 5 out of 5
following a purchase from 05/05/2022
Very good site . Very responsive customer service
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Response from Cosmé’Chic
Thank you for your positive feedback Aurore. We are delighted that you have appreciated our site and our customer service. Your satisfaction is very important to us.
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Lanzalavi A.
Rating: 5 out of 5
following a purchase from 09/05/2022
Very pleased
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DOMINIQUE S.
Rating: 4 out of 5
following a purchase from 07/05/2022
Fast reception Perfect packaging Out of 2 sets of 2 sponges to remove make-up, I only received one set...I was never able to contact them by e-mail. The "SEND" box didn't work, but the rest was great. I won't quibble for 1.49€ but if it happens again and the amount is higher I'll order more.
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Barbara H.
Rating: 5 out of 5
following a purchase from 06/05/2022
Very satisfied with my order. Attractive prices and fast shipping.
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Julie P.
Rating: 1 out of 5
following a purchase from 04/05/2022
Very disappointed with my last two orders. In particular for one where I sent a message with a photo on the app because I had received blushes that had completely exploded! I'm still waiting for a reply from the after-sales service !!!!! Really disappointed, I don't think I'll be ordering from cosmé'chic again because of this, as I've lost products because they're unusable AND money. 😡
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Response from Cosmé’Chic
Hello Julie, We are sorry to hear that you have received your damaged order. We are also sorry that we did not respond to your message, this was unintentional. We apologize for the inconvenience. We do our best to pack products carefully, but sometimes damage can occur in transit. We will investigate this with our carrier to avoid this happening again in the future. Please contact us so that we can find a satisfactory solution for you.
Sincerely, Cosmé'Chic
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ABDOU K.
Rating: 5 out of 5
following a purchase from 28/04/2022
Satisfied fast delivery
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Corinne Q.
Rating: 5 out of 5
following a purchase from 21/04/2022
Hello, I received my package, good tracking, I am satisfied.
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Nathalie N.
Rating: 4 out of 5
following a purchase from 16/04/2022
very good product, new, fast delivery, not expensive at all. but not enough references
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Lydia S.
Rating: 5 out of 5
following a purchase from 16/04/2022
Very happy with this site took care very professionally a difficulty on my order
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