/10
★★★★★
based on 2134 reviews published
★★★★★
based on 2134 reviews published
Latest customer reviews
5
/5
★★★★★
Packaging ok. 48 h delivery and very fair prices.
Brigitte G.
purchased on 28/11/2024
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback! We're delighted that you were happy with the packaging, fast delivery and our prices. See you soon at Cosmé'chic!
5
/5
★★★★★
Great prices but no free samples - a shame, especially during the holiday season ...
Nathalie D.
purchased on 25/11/2024
Translated review
Answer from Cosmé’Chic
Thank you for your feedback! We're glad you like our prices. We've taken note of your comment about the samples and hope to be able to pleasantly surprise you with your next orders. See you soon at Cosmé'chic!
5
/5
★★★★★
TB
Sylvie E.
purchased on 28/11/2024
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Answer from Cosmé’Chic
Thank you very much for your review! We are delighted that you are satisfied. See you soon at Cosmé'chic!
5
/5
★★★★★
Compliant, fast, to be recommended
Damien B.
purchased on 26/11/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We're delighted that everything went smoothly and quickly. We thank you for recommending our boutique and hope to see you soon at Cosmé'chic!
1
/5
★☆☆☆☆
Order never received The parcel was supposed to be delivered to my home It was delivered to a relay point far from my home without my being informed... No follow-up or communication
Laurence F.
purchased on 29/11/2024
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2
/5
★★☆☆☆
Seller not honest I canceled the order 5 min after its creation The seller sends me an email 3 days later to tell me that he could not cancel the shipment because the order must be canceled within minutes after the order I was refunded because I refused the package but no solution offered by the seller Thank you.
Kayahan O.
purchased on 26/11/2024
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Answer from Cosmé’Chic
Hello Kayahan,
Thank you for taking the time to share your experience. We are sorry to hear that your order was not cancelled as you had hoped. We understand your concern and assure you that we are taking your feedback into account to improve our service. Please do not hesitate to contact us directly at [email protected] for any future assistance.
Best regards,
Thank you for taking the time to share your experience. We are sorry to hear that your order was not cancelled as you had hoped. We understand your concern and assure you that we are taking your feedback into account to improve our service. Please do not hesitate to contact us directly at [email protected] for any future assistance.
Best regards,
5
/5
★★★★★
Bonjour jai tres bien recue ma commande et je vous en remercie beaucoup pour la note je met 10 un grand merci a vous tres contente bonne journee laurence
Laurence V.
purchased on 28/11/2024
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Answer from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted that you are satisfied with your order. Your satisfaction is our priority and we would be happy to serve you again. Have a wonderful day!
5
/5
★★★★★
Nickel
Marc D.
purchased on 28/11/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We're delighted that everything worked out so well. See you soon at Cosmé'chic!
1
/5
★☆☆☆☆
Delivery problems
Geoffrey R.
purchased on 28/11/2024
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1
/5
★☆☆☆☆
I have not received my order (delivery problem) and I am still waiting for a refund.
Henri M.
purchased on 20/11/2024
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3
/5
★★★☆☆
Package received broken
Virginie B.
purchased on 27/11/2024
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Answer from Cosmé’Chic
Hello Virginie,
Thank you for taking the time to share your opinion. We're sorry to hear that your package arrived damaged.
Please do not hesitate to contact us directly at [email protected] for any further queries or complaints.
We hope to see you soon on Cosmé'Chic!
Thank you for taking the time to share your opinion. We're sorry to hear that your package arrived damaged.
Please do not hesitate to contact us directly at [email protected] for any further queries or complaints.
We hope to see you soon on Cosmé'Chic!
5
/5
★★★★★
Very good
Ghislaine G.
purchased on 24/11/2024
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Answer from Cosmé’Chic
Thank you so much for your feedback! We are delighted that everything went well. See you soon at Cosmé'chic!
2
/5
★★☆☆☆
Parcel received 12 days after my order when a 48/72h delay was announced. No tracking information other than "shipped". I would have been happy to receive information about a delay in delivery. Product conforms to my order.
Sophie L.
purchased on 15/11/2024
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Answer from Cosmé’Chic
Hello Sophie,
Thank you for your feedback. We are sorry to hear that the delivery time was not respected and that you did not receive any information on this subject. However, we are delighted that the product is suitable for you.
Yours faithfully
Thank you for your feedback. We are sorry to hear that the delivery time was not respected and that you did not receive any information on this subject. However, we are delighted that the product is suitable for you.
Yours faithfully
5
/5
★★★★★
Everything went smoothly. The product corresponds to my expectations.
Liliane C.
purchased on 19/11/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We're delighted that the product met your expectations and that everything went smoothly. See you soon at Cosmé'chic!
2
/5
★★☆☆☆
Delivery time too long
Omar B.
purchased on 18/11/2024
Translated review
Answer from Cosmé’Chic
Hello Omar,
Thank you for taking the time to share your review. We're sorry to hear that the delivery time did not meet your expectations.
Please do not hesitate to contact us directly at [email protected] if you have any questions.
Best regards,
Thank you for taking the time to share your review. We're sorry to hear that the delivery time did not meet your expectations.
Please do not hesitate to contact us directly at [email protected] if you have any questions.
Best regards,
5
/5
★★★★★
All right!
Sylvie V.
purchased on 19/11/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything went well. See you soon at Cosmé'chic!
5
/5
★★★★★
Very good purchase
Sara F.
purchased on 15/11/2024
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Answer from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted that your purchase has given you complete satisfaction. See you soon at Cosmé'chic!
5
/5
★★★★★
Correct price, fast service
Geraldine A.
purchased on 13/11/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We're delighted that you were happy with our prices and the speed with which we took care of you. See you soon at Cosmé'chic!
5
/5
★★★★★
I'm satisfied with my order, products conform, attractive prices, correct delivery but not super fast.
Gilles W.
purchased on 12/11/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted that you were satisfied with our products and prices. We take note of your comment about delivery so that we can always improve. See you soon at Cosmé'chic!
1
/5
★☆☆☆☆
Stale perfume, alcohol smell without fragrance; I'm waiting for the after-sales service to return and hope for a refund.
Marie C.
purchased on 11/11/2024
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5
/5
★★★★★
Tou went just as planned!
Bertrand D.
purchased on 13/11/2024
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Answer from Cosmé’Chic
Thank you so much for your feedback! We are delighted that everything went as planned. See you soon at Cosmé'chic! 😊
3
/5
★★★☆☆
Bjr etant client depuis un moment je suisnun peu déçu d'avoir reçu les articles en deux colis. And that now there are items sold by partners ...
Amandine P.
purchased on 08/11/2024
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Answer from Cosmé’Chic
Hello Amandine, thank you for taking the time to share your review. We fully understand your disappointment. Rest assured that we will take your comments into account in order to improve our service and offer you the best possible experience.
5
/5
★★★★★
Great!
Dominique C.
purchased on 07/11/2024
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Answer from Cosmé’Chic
Thank you very much for your review! We are delighted that you are satisfied with your experience with Cosmé'Chic. We hope to see you soon!
5
/5
★★★★★
Serious websites. Discreet shipping
Sabrina I.
purchased on 08/11/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We are pleased that you were satisfied with our services and that the shipment met your expectations.
5
/5
★★★★★
Perfect 🤩
Giuseppina S.
purchased on 09/11/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We are delighted that you are satisfied with your experience with Cosmé'Chic.
5
/5
★★★★★
Perfect Recommend
Girardin C.
purchased on 09/11/2024
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Answer from Cosmé’Chic
Thank you very much for your review! We are delighted that you were satisfied with our service.
5
/5
★★★★★
Fast and compliant: perfect
Annie H.
purchased on 06/11/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We are pleased that everything was as you expected.
5
/5
★★★★★
Very good products arrived rather quickly in France thank you to you.
Ariane P.
purchased on 01/11/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted that you were satisfied with our products and that the delivery went smoothly.
5
/5
★★★★★
Super
Alain C.
purchased on 05/11/2024
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Answer from Cosmé’Chic
Thank you very much for your review! We are delighted to hear that you are satisfied.
4
/5
★★★★☆
The only problem was that the parcel was a little damaged. When shipping perfume, security and padding are essential to avoid the fear of breakage. Thank you for your help!
Jennifer B.
purchased on 04/11/2024
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Answer from Cosmé’Chic
Thank you for your feedback and constructive comments! We take note of your suggestion concerning the packaging of perfumes to improve safety during shipping.