/10
★★★★★
based on 2176 reviews published
★★★★★
based on 2176 reviews published
Latest customer reviews
5
/5
★★★★★
Ok
Didier D.
purchased on 07/01/2025
Translated review
Answer from Cosmé’Chic
Hello Didier,
We sincerely thank you for your review.
We look forward to seeing you soon on Cosmé'Chic!
We sincerely thank you for your review.
We look forward to seeing you soon on Cosmé'Chic!
5
/5
★★★★★
Perfect Fast delivery Thank you
Christophe R.
purchased on 06/01/2025
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Answer from Cosmé’Chic
Hello Christophe,
Thank you very much for your feedback! We are delighted to hear that you were satisfied with the speed of our delivery.
We look forward to serving you again at Cosmé'Chic!
Thank you very much for your feedback! We are delighted to hear that you were satisfied with the speed of our delivery.
We look forward to serving you again at Cosmé'Chic!
5
/5
★★★★★
👍
Uwe G.
purchased on 28/12/2024
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4
/5
★★★★☆
Fast and accurate delivery
Francois D.
purchased on 02/01/2025
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Answer from Cosmé’Chic
Hello François,
Thank you very much for your review, we are delighted to hear that you appreciated the speed of our delivery service. See you soon on Cosmé'Chic!
Thank you very much for your review, we are delighted to hear that you appreciated the speed of our delivery service. See you soon on Cosmé'Chic!
5
/5
★★★★★
Very good site concerning the delivery and the seriousness of the service.
Alain K.
purchased on 29/12/2024
Translated review
Answer from Cosmé’Chic
Hello Alain,
Thank you very much for your review. We're delighted that our delivery service met your expectations.
See you soon on Cosmé'Chic!
Thank you very much for your review. We're delighted that our delivery service met your expectations.
See you soon on Cosmé'Chic!
5
/5
★★★★★
Perfect, fast delivery. Thank you
Sabine L.
purchased on 30/12/2024
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Answer from Cosmé’Chic
Dear Sabine,
We would like to thank you sincerely for your feedback and are delighted to hear that you appreciated the speed of our delivery service. We hope to see you soon on Cosmé'Chic.
We would like to thank you sincerely for your feedback and are delighted to hear that you appreciated the speed of our delivery service. We hope to see you soon on Cosmé'Chic.
5
/5
★★★★★
Hello, fast delivery and well packaged items.
Martine H.
purchased on 29/12/2024
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Answer from Cosmé’Chic
Hello Martine,
Thank you very much for your feedback. We are delighted to hear that you received your items in perfect condition and quickly. We hope to see you soon on Cosmé'Chic!
Thank you very much for your feedback. We are delighted to hear that you received your items in perfect condition and quickly. We hope to see you soon on Cosmé'Chic!
5
/5
★★★★★
Fast delivery, well packaged
Karine R.
purchased on 23/12/2024
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Answer from Cosmé’Chic
Hello Karine,
We'd like to thank you for your feedback and are delighted that you appreciated the speed of shipment and the care taken with the packaging. See you soon on Cosmé'Chic!
We'd like to thank you for your feedback and are delighted that you appreciated the speed of shipment and the care taken with the packaging. See you soon on Cosmé'Chic!
2
/5
★★☆☆☆
I paid for home delivery but they sent it to a pickup location.
Elie A.
purchased on 26/12/2024
5
/5
★★★★★
Satisfied with the products.
Fatiha B.
purchased on 19/12/2024
Translated review
Answer from Cosmé’Chic
Hello Fatiha,
Thank you very much for your feedback. We are delighted to hear that you are satisfied with our products. We hope to see you soon on Cosmé'Chic.
Thank you very much for your feedback. We are delighted to hear that you are satisfied with our products. We hope to see you soon on Cosmé'Chic.
1
/5
★☆☆☆☆
Warning: not a serious site. I ordered an Emma Original II mattress on their site. In fact, I received the old model. I sent them an email to let them know, but they didn't reply. However, there are photos and the title of the Original II on the site. I couldn't reach customer service by phone to try and solve the problem and see if it was a shipping error on their part or if it was deliberate to rip off the customer. This site is not to be recommended. Maybe I'll change my mind after hearing from them.
Pascal P.
purchased on 15/12/2024
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5
/5
★★★★★
Very satisfied the product corresponds exactly to expectations
Laurence P.
purchased on 25/12/2024
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Answer from Cosmé’Chic
Hello Laurence,
Thank you very much for your glowing review! We're delighted to hear that our product perfectly met your expectations. See you soon on Cosmé'Chic!
Thank you very much for your glowing review! We're delighted to hear that our product perfectly met your expectations. See you soon on Cosmé'Chic!
5
/5
★★★★★
Perfect!
Loélia H.
purchased on 25/12/2024
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Answer from Cosmé’Chic
Dear Loélia,
Thank you very much for your feedback! We are delighted to hear that you are completely satisfied with your experience on our Cosmé'Chic website. We hope to see you again soon for new discoveries.
Best regards,
Thank you very much for your feedback! We are delighted to hear that you are completely satisfied with your experience on our Cosmé'Chic website. We hope to see you again soon for new discoveries.
Best regards,
3
/5
★★★☆☆
Parcel sent too late after my order. Ordered and paid on 11/12/24. Parcel sent on 16/12/24. Mail of 23/12/24 to collect it before 26/12/24 (out of vacation period from 22/12 to 28/12/24).
Edwige C.
purchased on 11/12/2024
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5
/5
★★★★★
Package well received serious seller .
Joelle R.
purchased on 22/12/2024
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Answer from Cosmé’Chic
Hello Joelle, we would like to thank you sincerely for your review and are delighted to hear that your parcel was well received and that you appreciated our service. We hope to see you soon on Cosmé'Chic.
5
/5
★★★★★
Fast, accurate delivery
Joëlle A.
purchased on 18/12/2024
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Answer from Cosmé’Chic
Dear Joëlle, thank you very much for your feedback. We are delighted to hear that you received prompt service that met your expectations. We look forward to seeing you again soon.
2
/5
★★☆☆☆
Hello, I filed a claim for an item that is torn. To date I have not received any returns...
Sylvain L.
purchased on 22/12/2024
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1
/5
★☆☆☆☆
The label on the parcel did not correspond to the model chosen. I therefore refused to accept the parcel. Awaiting refund.
Nicolas S.
purchased on 14/12/2024
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5
/5
★★★★★
All went well R.A.S.
Deborah A.
purchased on 17/12/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We're delighted that everything went smoothly. Don't hesitate to come back to us if you need any help or if you'd like to find out about our new products. We hope to see you soon!
5
/5
★★★★★
Perfect
Marie Laurence B.
purchased on 17/12/2024
Translated review
Answer from Cosmé’Chic
Thank you very much for your feedback! We're glad you had a satisfactory experience at Cosmé'Chic. We hope to see you soon!
1
/5
★☆☆☆☆
To avoid, I am still waiting for the answer for the return of the order The Customer is just considered as a wallet
Stephane D.
purchased on 13/12/2024
Translated review
Answer from Cosmé’Chic
Hello,
We are sorry that you had this impression. This is absolutely not the experience we wish to offer at Cosmés'Chic. Your message has been heard, and we sincerely regret this lack of responsiveness. We hope to regain your trust.
Thank you for taking the time to share your feedback.
Best regards,
The Cosmés'Chic team
We are sorry that you had this impression. This is absolutely not the experience we wish to offer at Cosmés'Chic. Your message has been heard, and we sincerely regret this lack of responsiveness. We hope to regain your trust.
Thank you for taking the time to share your feedback.
Best regards,
The Cosmés'Chic team
3
/5
★★★☆☆
The adventure had started badly with the delivery of a product different from my order and inferior in range, but customer service was remarkably responsive in finding the best solution.
Jean-luc L.
purchased on 16/12/2024
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5
/5
★★★★★
Fast delivery and compliant products
Renaud R.
purchased on 13/12/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We are happy that the shipment was fast and that the products met your expectations. See you soon for a new shopping experience!
5
/5
★★★★★
Fast and accurate delivery, quality and price
Natacha B.
purchased on 13/12/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We're delighted that you're happy with the fast, careful delivery. See you soon for a new order!
5
/5
★★★★★
Satisfied I will recommend . CDT
Gerard G.
purchased on 10/12/2024
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Answer from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied. Please do not hesitate to come back to us if you need any help or wish to discover other products. See you soon! 😊
5
/5
★★★★★
Delivery error but rectify in order to have my order for Christmas
Nicole F.
purchased on 06/12/2024
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Answer from Cosmé’Chic
Thank you for your feedback and we apologize for the delivery error. We're delighted that the situation was quickly rectified to enable you to receive your order in time for Christmas. We wish you all the best for the festive season and remain at your disposal should you have any further queries!
5
/5
★★★★★
VERY GOOD
Zohair H.
purchased on 13/12/2024
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Answer from Cosmé’Chic
Thank you very much for your feedback! We are delighted to hear that you are satisfied. Your positive feedback motivates us to continue offering you the best service. We look forward to seeing you again soon!
5
/5
★★★★★
Very good
Alice P.
purchased on 12/12/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We are happy to hear that everything went well. Don't hesitate to come back to us for your next purchases. We hope to see you soon!
5
/5
★★★★★
CLEAR
Agnès D.
purchased on 08/12/2024
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Answer from Cosmé’Chic
Thank you for your feedback! We're delighted that everything went so smoothly. See you soon for another order!
5
/5
★★★★★
Perfect
Kerry Ann T.
purchased on 07/12/2024
Translated review
Answer from Cosmé’Chic
Thank you so much for your feedback! We are delighted that everything was perfect. We look forward to seeing you again soon!