★★★★★
based on 2271 reviews published
Latest customer reviews
Very good
I never really received anything. I bought three lipsticks from the real thing and it was all a rip-off. They never sent anything.
The products come without a box. I won't buy again.
Very good first order and very satisfied
Fast, efficient service
I ordered a perfume on February 9th. I received a different perfume than the one I ordered 15 days later. I returned, at my own expense, the perfume that was received on March 1st by Cosm e9'Chic. Their customer service was supposed to get back to me within 48 hours, and a week later, no news and no refund.
Thank you for taking the time to share your experience. We understand your frustration and are sorry for this inconvenience. We invite you to contact our customer service directly so that we can resolve this as quickly as possible. Your satisfaction remains our priority.
Wishing you a very nice day.
Best regards,
The Cosm e'Chic team
Very satisfied with my purchase and my choice thank you
Very good product covers imperfections perfectly and lasts all day yes i recommend it
See you soon on Cosmés'Chic!
Never again! Order placed on February 8 received on the 26th. A shame!
We sincerely apologize for this delivery delay which does not reflect the usual service of Cosmés'Chic. This delivery time is well below our standards, and we understand your frustration. We are at your disposal to find a quick solution. Please do not hesitate to contact us.
Wishing you a very nice day.
The products are at top prices. However, there is a lie about the delivery times, the 48-72 hours turns into more than 3 weeks, with no information provided on the tracking (one can have doubts... until receipt).
Thank you for your feedback regarding the prices, we are delighted that you like them! However, we understand your disappointment regarding the delivery times. This is not the service we wish to offer at Cosm e'Chic, and your comments are taken very seriously to improve our follow-up. Please do not hesitate to contact us if needed.
Wishing you a very nice day.
Super
Make-up from home is ultra OK. For perfumes, it takes too long, there's NO FOLLOW-UP, no communication and it's really LATE. Too bad...Cdt.
Thank you very much for your positive feedback on our makeup, it really makes us happy! However, we are sorry for the delays and the lack of follow-up regarding the perfumes. Please know that we are actively working to improve this aspect in order to provide you with a better experience. Do not hesitate to contact us if needed.
Wishing you a very nice day.
Only downside the lip pencil didn't work i had to repair it with a toothpick to get it to work
Thank you for your feedback. We are sorry to hear that the lipstick did not work properly. At Cosm e'Chic, the quality of our products is essential, and we take your comment very seriously to prevent this from happening again. Please do not hesitate to contact us if you would like us to assist you.
Wishing you a very nice day.
I was looking for Essie spinning nail polish and found it on your website. The order and delivery went well.
Perfect. I recommend
I have not received my package. It was supposed to be delivered within 48 hours but it is almost 2 weeks now and still nothing.
We’re truly sorry to hear that you haven’t received your package yet. This delay is far from the standard we aim to offer. Please don’t hesitate to contact us directly with your order number so we can investigate the issue and find a solution as quickly as possible.
Thank you for your patience and understanding.
Cosmés'Chic
Fast service, top notch
Quick delivery, perfect
My compact powder has arrived in dust
We sincerely thank you for your feedback and are sorry to hear that your compact powder arrived damaged. Please feel free to contact our customer service, who will be happy to assist you in resolving this issue. Your satisfaction is our priority!
Very pleasant fragrance too top I recommend Oud wood it's a very attractive scent today at work all the users told me I smelled good thanks to cosmé chic for this enchanting fragrance.
Perfect
We sincerely thank you for your perfect evaluation of our Cosmé'Chic website. Your satisfaction is our priority.
Very good experience. I recommend
We sincerely thank you for your positive review and your recommendation! We hope to see you soon on
Cosmé'Chic
Fine
Thank you very much for your positive review of our Cosmé'Chic website. Please do not hesitate to come back to us for any future questions or needs. See you soon!
My package arrived open. A jar of mask was broken. Otherwise, the shampoos and masks smell very good.
We are truly sorry to hear that your package arrived open and that a jar of mask was broken. At Cosm e'Chic, we place great importance on the quality of our shipments, and your feedback is taken very seriously. We hope that despite this incident, you appreciate the products. Please do not hesitate to contact us so that we can assist you.
Wishing you a very nice day.
👍👍👍
Thank you very much for your positive feedback.
Please do not hesitate to come back to us if you have any questions or to discover our new products. See you soon!
I am very satisfied
We hope to see you soon!
I ordered a hybrid Emma mattress that was in virtual stock but not available in actual stock. Cosme Chic did not respond to the emails and chat I sent them. Fortunately, I went through PayPal for this purchase, which assisted me with the refund for this purchase. I do not recommend this company.
I ordered the new EMMA original mattress 2 and received the old one. Now that it is unpacked and fully inflated, I don't know how to return it....
Top product and fast delivery
We are delighted to hear that you are satisfied with your product and the speed of delivery.
See you soon on Cosmé'Chic!
I ordered from you, and I did not receive my order KAQFQTIZ perfume BAD BOY COBALT carolina Herrera. Please refund my €85.98 as soon as possible. I will not order from you again. invoice fa175195298427 dated 21/01/25
The item was probably damaged by the deliveryman, so I contacted customer service, who were extremely reactive! The next day the problem was solved, which is rare these days. So in the end, the article was in order and the cosmé chic service was top-notch, thank you!
Thank you very much for your feedback. We are delighted to hear that you have finally received a compliant item.
We look forward to serving you again at Cosmé'Chic!
Good reception, very good product. Fast delivery. I will continue to order with pleasure. Best regards.
Thank you very much for your review. We are delighted to hear that you are satisfied with the quality of our products and the speed of delivery. We look forward to your future orders.
Everything is ok for me THANK YOU
Thank you so much for your positive feedback!
Don't hesitate to come back to us if you have any questions or future needs.
See you soon!
Very good
We sincerely thank you for your positive review.
Please do not hesitate to come back to us if you have any questions or require further information.
Unfortunately, the parcel was dropped off quickly at the bottom of the building.
Delivery in 10 days and no news before d-1 of the arrival of the package (not 48h/72h) but otherwise everything is ok!
Thank you for your feedback. We are delighted to hear that you are satisfied with your order. We take note of your comment about the delivery time.
We hope to see you soon on Cosmé'Chic.
I am satisfied with my order. The delivery date was respected and the parcel arrived in good condition. Thank you
Thank you so much for your feedback! We're delighted to hear that the delivery went well. We look forward to seeing you on Cosmé'Chic!
CLEAR
We're delighted that your experience on our Cosmé'Chic website has lived up to your expectations. Please come back again soon!
Very disappointed non-compliant mattress as many on the reviews.do not recommend this site for mattresses .maybe a scam. I think they are clearing out the old models but insisted it was the right one!!!!!
Not happy