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A
Rating: 5 out of 5
Very pleased. A quality knife that hit the mark for Christmas.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
All reviews
A
Rating: 5 out of 5
Very good and very happy
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
The site is very well designed and organized, clear and precise, reliable and Lilian's computer and telephone reception is pleasant, friendly, precise and efficient. A reliable person who deserves my thanks, my congratulations and the expression of my sincere sympathy.
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A
Rating: 5 out of 5
A beautifully crafted knife that exceeds my expectations.
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A
Rating: 4 out of 5
good service.
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A
Rating: 5 out of 5
Nothing unfavorable to report
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A
Rating: 5 out of 5
Very well done site with a wide range of models. Knives received on time and with great packaging.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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A
Rating: 5 out of 5
Good on all aspects. No complaints.
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A
Rating: 5 out of 5
Wide selection and impeccable quality
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A
Rating: 5 out of 5
Highly effective
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A
Rating: 5 out of 5
Very good, impeccable service. Neat work. Would recommend.
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A
Rating: 5 out of 5
Magnifique et gad damn sa coupe bien ce truc!
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A
Rating: 5 out of 5
As ordered. Very fast delivery and well packaged.
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A
Rating: 5 out of 5
Fast advice and answers via chat.
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A
Rating: 5 out of 5
It's easy to find the right knife for your needs on this site, but delivery tracking on the UPS site is a bit chaotic: very quickly it was posted in transit to Toulouse, then for 3 days there was a warning triangle with a delivery date of February 16, but in fact I was able to pick it up at the relay point on February 12 (dropped off at the relay point at 5:30 pm the day before).
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V
Rating: 5 out of 5
Quick professional response. I did write them in French with a specific request and they responded immediately, even though it was near the end of the workday in France. Their website is clear and easy to navigate, and the financial transaction was smooth and resulted in instant confirmation emails. I'll know better when I receive the knife, but I feel very good so far and would do business with them again.
Fred
Fred
A
Rating: 5 out of 5
super. nothing to say!!! If I have any questions, I get back to you very quickly.
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A
Rating: 5 out of 5
Very nice piece: Very good service and order tracking: I now have a work of art that will accompany me every day.
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A
Rating: 5 out of 5
Super secure packaging and artwork inside. Very short delivery time despite a product that was not in stock. Excellent customer relations and follow-up. An example of a company that many others should follow. Just goes to show that craftsmanship and authenticity still have a bright future ahead of them. Congratulations.
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A
Rating: 5 out of 5
Very good in every way.
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V
Rating: 5 out of 5
Nice website. Found everything I was looking for and more.
A
Rating: 5 out of 5
Perfect order tracking Perfect order! Packed with care! Very happy Hopefully I'll be able to assemble my knife now :)
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V
Rating: 5 out of 5
Everything was great. Easy to order, beautiful engraving and fast delivery. Mega
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V
Rating: 5 out of 5
Very friendly and helpful staff, great service!
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A
Rating: 5 out of 5
My order went very well, the 5-star rating is amply deserved and I'd even give it 20/20.
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
well
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A
Rating: 5 out of 5
easy to order; wide choice of options for choosing your personal knife very fast manufacture and delivery; total satisfaction: the item received is a real jewel, nothing to do with the vulgar Layole found in bazaars and supermarkets; bravo, a superb Made in France creation; I sincerely hope that the Durand company can finally obtain Layole as a registered trademark. (this is my 2nd purchase from Honoré Durand).
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A
Rating: 5 out of 5
Serious, responsive and easy-to-use site. Super-secure parcel delivery. The knives are real works of art. I recommend this site.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
For me, everything was perfect; very nice site, easy to contact, extremely responsive company, shipping and delivery (in Spain) on time: well done!
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A
Rating: 5 out of 5
always satisfied with my purchases on this site
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A
Rating: 5 out of 5
We wanted to complete an old order, but couldn't remember exactly what it contained. A short message and we immediately had the information. Delivery a few days later. Always perfect, with the option of having the little message engraved to personalize...
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A
Rating: 5 out of 5
magnificent work, nothing to complain about
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V
Rating: 5 out of 5
Everything is going great! Gladly again
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Perfect navigation. Very neat packaging. Fast, impeccable delivery.
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V
Rating: 4 out of 5
Order placed after 10 days the knife was delivered. Everything went smoothly.
I am not 100 percent satisfied with the quality.
That's why I only give it a grade of 2. There are a few places that weren't so neatly finished. Otherwise, everything was fine.
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I am not 100 percent satisfied with the quality.
That's why I only give it a grade of 2. There are a few places that weren't so neatly finished. Otherwise, everything was fine.