/10
★★★★★
based on 2182 reviews published
★★★★★
based on 2182 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Products received on time on this side nothing to say DOES NOT WORK despite the protocol followed to the letter PRODUCT VERY OR VERY VERY EXPENSIVE FOR PRODUCTS THAT DO NOT WORK!!! DON'T BE LIKE ME, DON'T ORDER EXPENSIVE PRODUCTS THINKING THEY'LL WORK!
Christophe P.
purchased on 18/02/2024
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Answer from daphbio
Hello,
Thank you for taking the time to leave a review.
First of all, it's important to determine whether the algae you have is cyanobacteria. Then, if the cyano is coming back regularly, it may be related to your stones (see the blog post about old tank syndrome at https://www.daphbio.fr/fr/blog/la-solution-au-syndrome-du-vieux-bac--n45).
Don't hesitate to send us a photo of your aquarium, we'll be delighted to help.
Best regards
Customer Service
Thank you for taking the time to leave a review.
First of all, it's important to determine whether the algae you have is cyanobacteria. Then, if the cyano is coming back regularly, it may be related to your stones (see the blog post about old tank syndrome at https://www.daphbio.fr/fr/blog/la-solution-au-syndrome-du-vieux-bac--n45).
Don't hesitate to send us a photo of your aquarium, we'll be delighted to help.
Best regards
Customer Service
1
/5
★☆☆☆☆
.
Nicola L.
purchased on 15/02/2024
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1
/5
★☆☆☆☆
Hello, I don't see any microfauna appearing. Thank you
Mustafa B.
purchased on 16/02/2024
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Answer from daphbio
Hello,
You need to give the microfauna time to establish itself in your aquarium. It can take between 1 and 2 months to appear.
Best regards
Customer service
You need to give the microfauna time to establish itself in your aquarium. It can take between 1 and 2 months to appear.
Best regards
Customer service
1
/5
★☆☆☆☆
Fast delivery Very happy with my order See you soon
Alain C.
purchased on 14/02/2024
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1
/5
★☆☆☆☆
Good product good delivery
Christophe C.
purchased on 28/01/2024
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1
/5
★☆☆☆☆
The product was of no use to me
Rolf-bernd S.
purchased on 19/01/2024
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1
/5
★☆☆☆☆
It changed nothing
Laurent P.
purchased on 20/01/2024
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1
/5
★☆☆☆☆
Product too expensive ineffective too bad
Jacques C.
purchased on 16/01/2024
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1
/5
★☆☆☆☆
He did not arrive
Adriana S.
purchased on 26/11/2023
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Answer from daphbio
Hello,
We have reshipped at our expense and the package has successfully arrived at its destination.
Sincerely
Customer Service
We have reshipped at our expense and the package has successfully arrived at its destination.
Sincerely
Customer Service
1
/5
★☆☆☆☆
Bought 2x and it didn't completely solve the problem, I always had a good part of the cyano that remained...so disappointed!
Yves V.
purchased on 24/11/2023
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1
/5
★☆☆☆☆
Product received without dosing pipette, effectiveness I have a big doubt too ...
Jeremy M.
purchased on 14/11/2023
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1
/5
★☆☆☆☆
I read too quickly the promotion for Halloween I found this one ambiguous and misleading I got fooled it's okay I will order more
Didier L.
purchased on 01/11/2023
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1
/5
★☆☆☆☆
The anti-cyano product had no effect, even when the protocol was extended longer than expected (my aquarium is only 100L). The other 'bactofresh' bottle seems to have boosted plant growth. Not knowing exactly what's in it, it's hard to say if it's related or just a coincidence. Very disappointed considering the price!
Edouard L.
purchased on 06/10/2023
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1
/5
★☆☆☆☆
I followed the instructions for multiplication and nothing all. All dead. Hoping the company will do something.
Raynald L.
purchased on 17/10/2023
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1
/5
★☆☆☆☆
Excellent products partly already tested
Gianna P.
purchased on 01/09/2023
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1
/5
★☆☆☆☆
No change several times I try and nothing happens...
Anton A.
purchased on 25/07/2023
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1
/5
★☆☆☆☆
The products are exceptional I give one star because the expiration is too close a product microfauna and meiofauna eggs expired in 14 days and bactoreef and 4 months having a 120 liter aquarium I have to throw it away 350ml also microfaune booster in 4 months
Fabio D.
purchased on 09/06/2023
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1
/5
★☆☆☆☆
6 days of anti cyano . And still here despite following the protocol...
François M.
purchased on 04/06/2023
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1
/5
★☆☆☆☆
No significant change
Alain H.
purchased on 29/05/2023
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1
/5
★☆☆☆☆
My order never arrived
Clément B.
purchased on 21/05/2023
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1
/5
★☆☆☆☆
3 weeks after inserting the starter kit I have not noticed the growth of any microfauna and meiofauna.... Will I have done something wrong ( even though I followed the protocol) have it been bad luck...???
Loris L.
purchased on 09/04/2023
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1
/5
★☆☆☆☆
The product is not really effective and the price is very high. I do not recommend
Steeve B.
purchased on 02/04/2023
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1
/5
★☆☆☆☆
I used the protocol provided to eliminate cyanobacteria and it had no effect whatsoever, despite following the directions to the letter. I'm sorry but I can't help but give a very negative review (even considering the high cost of the products).
Vincenzo C.
purchased on 25/03/2023
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1
/5
★☆☆☆☆
Really disappointed ... no live Daphnia ...
Olivier H.
purchased on 14/03/2023
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1
/5
★☆☆☆☆
Followed the protocol. Bactoreef works well, it is expensive the bottle but then the eggs of miophauna and microphone there is nothing after 1 month. Despite following the protocol and the kit.
François M.
purchased on 09/03/2023
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1
/5
★☆☆☆☆
I took the complete anti cyano kit + bactoreef. I followed the protocol to the letter. Treatment finished and still as much cyano
Philippe G.
purchased on 10/03/2023
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1
/5
★☆☆☆☆
The daphnia and other microfauna culture kit arrived almost a week late and the few daphnia that were still alive when I received my package (after 4pm) died within 48 hours after the kit was put in place, despite the fact that I had poured the entire contents of the phytoplankton bottle upon receipt. I was forced to pay for an express delivery, only to receive none of the benefits of this delivery method. I would have preferred that the store be honest and warn its customers of the randomness of a delivery in Switzerland. I was the one who had to call the customer service twice to finally unblock the situation (as if UPS didn't have my building code even though my phone numbers were written on the package). In short! Very disappointed, because it's a daphnia culture kit but in fact it's better to give everything to the fishes as soon as you receive it, especially when your objective is to feed the fishes.
Sisly F.
purchased on 02/03/2023
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1
/5
★☆☆☆☆
Great products and more0 than satisfactory result
Marco D.
purchased on 26/02/2023
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1
/5
★☆☆☆☆
Aquarium with only rocks and aragonite sand. I was hoping that there would be a change of gear in the maturation but unfortunately nothing has shown up. The tank has not started at all. I remain convinced that unless inoculations are made with live material, the bacteria, eggs, etc. inserted are absolutely not enough. Disappointed
Giovanni G.
purchased on 22/02/2023
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1
/5
★☆☆☆☆
Package arrived late because of lack of ups, a day not decided and that did not suit me because of work, Microfauna arrived dead, 3 weeks later still no sign of life. After contact with the service daphbio by mail, no alternative solution proposed on the contrary they remain camped on their opinion (not their fault blabla........) so result I have to restart a complete seeding protocol with another brand and daphbio it's over for me more than 100 € lost.
Christophe D.
purchased on 22/02/2023
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