★★★★★
based on 2242 reviews published
Latest negative customer reviews
He did not arrive
We have reshipped at our expense and the package has successfully arrived at its destination.
Sincerely
Customer Service
Bought 2x and it didn't completely solve the problem, I always had a good part of the cyano that remained...so disappointed!
Product received without dosing pipette, effectiveness I have a big doubt too ...
I read too quickly the promotion for Halloween I found this one ambiguous and misleading I got fooled it's okay I will order more
The anti-cyano product had no effect, even when the protocol was extended longer than expected (my aquarium is only 100L). The other 'bactofresh' bottle seems to have boosted plant growth. Not knowing exactly what's in it, it's hard to say if it's related or just a coincidence. Very disappointed considering the price!
I followed the instructions for multiplication and nothing all. All dead. Hoping the company will do something.
Excellent products partly already tested
No change several times I try and nothing happens...
The products are exceptional I give one star because the expiration is too close a product microfauna and meiofauna eggs expired in 14 days and bactoreef and 4 months having a 120 liter aquarium I have to throw it away 350ml also microfaune booster in 4 months
6 days of anti cyano . And still here despite following the protocol...
No significant change
My order never arrived
3 weeks after inserting the starter kit I have not noticed the growth of any microfauna and meiofauna.... Will I have done something wrong ( even though I followed the protocol) have it been bad luck...???
The product is not really effective and the price is very high. I do not recommend
I used the protocol provided to eliminate cyanobacteria and it had no effect whatsoever, despite following the directions to the letter. I'm sorry but I can't help but give a very negative review (even considering the high cost of the products).
Really disappointed ... no live Daphnia ...
Followed the protocol. Bactoreef works well, it is expensive the bottle but then the eggs of miophauna and microphone there is nothing after 1 month. Despite following the protocol and the kit.
I took the complete anti cyano kit + bactoreef. I followed the protocol to the letter. Treatment finished and still as much cyano
The daphnia and other microfauna culture kit arrived almost a week late and the few daphnia that were still alive when I received my package (after 4pm) died within 48 hours after the kit was put in place, despite the fact that I had poured the entire contents of the phytoplankton bottle upon receipt. I was forced to pay for an express delivery, only to receive none of the benefits of this delivery method. I would have preferred that the store be honest and warn its customers of the randomness of a delivery in Switzerland. I was the one who had to call the customer service twice to finally unblock the situation (as if UPS didn't have my building code even though my phone numbers were written on the package). In short! Very disappointed, because it's a daphnia culture kit but in fact it's better to give everything to the fishes as soon as you receive it, especially when your objective is to feed the fishes.
Great products and more0 than satisfactory result
Aquarium with only rocks and aragonite sand. I was hoping that there would be a change of gear in the maturation but unfortunately nothing has shown up. The tank has not started at all. I remain convinced that unless inoculations are made with live material, the bacteria, eggs, etc. inserted are absolutely not enough. Disappointed
Package arrived late because of lack of ups, a day not decided and that did not suit me because of work, Microfauna arrived dead, 3 weeks later still no sign of life. After contact with the service daphbio by mail, no alternative solution proposed on the contrary they remain camped on their opinion (not their fault blabla........) so result I have to restart a complete seeding protocol with another brand and daphbio it's over for me more than 100 € lost.
For a product at this price I expected better, it did not work, the cyanobacteria is still present and in full form.
Not working
Compliant products but problem of delivery scheduled on Friday and received on Tuesday while I was on vacation knowing that these products must remain in the refrigerator
Not satisfactory because received after more than a week of transport by -5°c and the flora/fauna was all dead and never resuscitated in the tank... - I received them but no new Daphbio shipment to compensate for this - next time (if there is a next time...) I will not receive the package
I had placed a first order with a microfauna that appeared very quickly. I made a new order recently, it is now 17 days that the microfauna content is in my aquarium and there is no manifestation of life.
Hello, I have received your package, unfortunately, I am disappointed this time. There are only two or three daphnia that swim in the bag it is expensive the order.
Daphbio make ads for promotions and once ordered the promotion is not there!!! I called the boss of Daphbio and he says that it does not concern the other products!!! So I sent him their promotion as proof and that it is not bad understanding! To this day no more news while I asked him to send the missing. No more news !!! This man is a dishonest! I will delete my account with them!
For the moment after 10 days of treatment with all the products recommended to fight against cyano no result. It's a pity that Daphbio doesn't answer my mails.
The product worked the first week with a regression of the algae, but it came back just as fast...
It didn't work, all dead???
I bought bactofresh and micro macro life to test in my 60l aquascaping full planted with technical soil so osmosed water remineralized gh+ and injection of co2. Surprise by opening the package there was a 3rd small bottle ... A guppy !!! I may have misread my order that there was a live one as a gift, in which case I would have refused. All this to say: DO NOT OFFER FISH The parameters of my tank are not at all adapted to guppies, one week after the introduction, jump of tank, death, there you go... After the product is perhaps good, to see.
No results, the process supposed to introduce microfauna and meiofauna has completely failed, so the product is useless.
When I last ordered, the micro fauna I received was dead, and a rotten water smell was coming out of it when I opened it.
Disappointed by the cyano protocol No satisfactory results but on the contrary
Customer service does not answer questions
An excellent day to you
The shipping was very speedy. But the communication is poor. You get on messages whether by mail, Facebook etc. you get no response. I have the problem that from the 10 day the nutrients have gone massively high. Here I wanted to know if it is possibly the product. But there is no answer and no help. To the product itself I can otherwise neither positive nor negaitv report. The nutrients I can not say exactly whether it comes from that. Therefore, only one star and at the price you can definitely expect some support. I would rather rely on Polyp Lab in the future.
Since I have been using these products I have lost half my fish and the plants are getting worse and worse.
They don't do what they say