/10
★★★★★
based on 2182 reviews published
★★★★★
based on 2182 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
For a product at this price I expected better, it did not work, the cyanobacteria is still present and in full form.
Alrick R.
purchased on 19/01/2023
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1
/5
★☆☆☆☆
Not working
Stefano G.
purchased on 15/01/2023
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1
/5
★☆☆☆☆
Compliant products but problem of delivery scheduled on Friday and received on Tuesday while I was on vacation knowing that these products must remain in the refrigerator
Frank A.
purchased on 04/01/2023
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1
/5
★☆☆☆☆
Not satisfactory because received after more than a week of transport by -5°c and the flora/fauna was all dead and never resuscitated in the tank... - I received them but no new Daphbio shipment to compensate for this - next time (if there is a next time...) I will not receive the package
Eric F.
purchased on 08/12/2022
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1
/5
★☆☆☆☆
I had placed a first order with a microfauna that appeared very quickly. I made a new order recently, it is now 17 days that the microfauna content is in my aquarium and there is no manifestation of life.
Jean-michel M.
purchased on 18/11/2022
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1
/5
★☆☆☆☆
Hello, I have received your package, unfortunately, I am disappointed this time. There are only two or three daphnia that swim in the bag it is expensive the order.
Patrick P.
purchased on 16/10/2022
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1
/5
★☆☆☆☆
Daphbio make ads for promotions and once ordered the promotion is not there!!! I called the boss of Daphbio and he says that it does not concern the other products!!! So I sent him their promotion as proof and that it is not bad understanding! To this day no more news while I asked him to send the missing. No more news !!! This man is a dishonest! I will delete my account with them!
Richard C.
purchased on 26/09/2022
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1
/5
★☆☆☆☆
For the moment after 10 days of treatment with all the products recommended to fight against cyano no result. It's a pity that Daphbio doesn't answer my mails.
Jean Frédéric L.
purchased on 05/09/2022
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1
/5
★☆☆☆☆
The product worked the first week with a regression of the algae, but it came back just as fast...
Mickael D.
purchased on 03/09/2022
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1
/5
★☆☆☆☆
It didn't work, all dead???
Frederic S.
purchased on 01/08/2022
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1
/5
★☆☆☆☆
I bought bactofresh and micro macro life to test in my 60l aquascaping full planted with technical soil so osmosed water remineralized gh+ and injection of co2. Surprise by opening the package there was a 3rd small bottle ... A guppy !!! I may have misread my order that there was a live one as a gift, in which case I would have refused. All this to say: DO NOT OFFER FISH The parameters of my tank are not at all adapted to guppies, one week after the introduction, jump of tank, death, there you go... After the product is perhaps good, to see.
Daniel B.
purchased on 25/07/2022
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1
/5
★☆☆☆☆
No results, the process supposed to introduce microfauna and meiofauna has completely failed, so the product is useless.
Alain S.
purchased on 02/07/2022
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1
/5
★☆☆☆☆
When I last ordered, the micro fauna I received was dead, and a rotten water smell was coming out of it when I opened it.
Lucas P.
purchased on 14/06/2022
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1
/5
★☆☆☆☆
Disappointed by the cyano protocol No satisfactory results but on the contrary
Christine P.
purchased on 25/05/2022
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1
/5
★☆☆☆☆
Customer service does not answer questions
Raphaël R.
purchased on 11/05/2022
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Answer from daphbio
Hello Mr.Rabiller, we are sorry if you did not receive a response from the customer service. For a faster response you can also contact us on our social networks.
An excellent day to you
An excellent day to you
1
/5
★☆☆☆☆
The shipping was very speedy. But the communication is poor. You get on messages whether by mail, Facebook etc. you get no response. I have the problem that from the 10 day the nutrients have gone massively high. Here I wanted to know if it is possibly the product. But there is no answer and no help. To the product itself I can otherwise neither positive nor negaitv report. The nutrients I can not say exactly whether it comes from that. Therefore, only one star and at the price you can definitely expect some support. I would rather rely on Polyp Lab in the future.
Thorsten D.
purchased on 01/05/2022
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1
/5
★☆☆☆☆
Since I have been using these products I have lost half my fish and the plants are getting worse and worse.
Laura C.
purchased on 06/04/2022
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1
/5
★☆☆☆☆
They don't do what they say
Giovanni P.
purchased on 16/04/2022
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1
/5
★☆☆☆☆
Very disappointing result
Alexis S.
purchased on 22/03/2022
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1
/5
★☆☆☆☆
Pure swindle, pass your way.
Jonathan W.
purchased on 27/02/2022
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1
/5
★☆☆☆☆
Opinion: Totally ineffective in my case, dry loss of 150€ Having started this 400L Iwakuni 6 months ago with Daphbio products with efficiency. I turned to their range of products again when a cyano problem appeared in the same tank. The protocol was followed to the letter and even extended by 3 days. After that I was away for 4 days and when I came back, the cyano was totally invaded again. The products arrived in good condition and the tank has stable and correct parameters: KH:2 - GH:7 - NO2:0 - NO3:1- PH:7.1- PO4:0.1 - LED lighting 130w - remineralized osmosed water - biological filtration 30L of pozzolan in the tank 7L in the filter - no chemical filtration
Kevin M.
purchased on 18/02/2022
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Answer from daphbio
Hello, we are sorry to read your message.
However, there are some algae that really look like cyanos but are not and in this case our product is not effective.
That is why we ask for pictures before and even after the treatment to make sure that it was effective and that the algae was detected.
According to our experts, the algae you are suffering from can be treated with Bactoreef over 4 weeks.
We remain at your disposal via customer service or social networks if you want to know more or send us one or more photos of your aquarium
However, there are some algae that really look like cyanos but are not and in this case our product is not effective.
That is why we ask for pictures before and even after the treatment to make sure that it was effective and that the algae was detected.
According to our experts, the algae you are suffering from can be treated with Bactoreef over 4 weeks.
We remain at your disposal via customer service or social networks if you want to know more or send us one or more photos of your aquarium
1
/5
★☆☆☆☆
The products are shipped close to expiration, given the cost should be clarified this aspect before shipping. Disappointing also the customer service.
Cammisuli F.
purchased on 25/12/2021
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1
/5
★☆☆☆☆
Visu with a microscope, no microfauna nor egg in the bottle and no microfauna after the protocol. I strongly advise against these products.
Patrick D.
purchased on 21/12/2021
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1
/5
★☆☆☆☆
Ineffective product paid in the wind and does not seek a solution and it only proposes to buy new stones.Big scammer, and moreover very badly polished
Jollet P.
purchased on 11/12/2021
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1
/5
★☆☆☆☆
The kit did not work for me under the pretext that "no plants in the aquarium" as if in nature daphne did not live in the best obstacle After 2 weeks I qd meme have an answer that ends on a promo code of 5 € valid in 3 days that ... does not even cover the shipping costs of 9 €!
Corentin B.
purchased on 20/11/2021
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1
/5
★☆☆☆☆
It doesn't work as planned
Riccardo S.
purchased on 17/11/2021
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1
/5
★☆☆☆☆
These products are a fraud. No trace of life after 1 month.
Christophe D.
purchased on 05/10/2021
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1
/5
★☆☆☆☆
Good morning, I was not happy with the products, I have done 20 days of treatment and the values of phosphate, nitrate and diatoms are sky-high
Fabio D.
purchased on 27/09/2021
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Answer from daphbio
Bonjour, nous sommes désolés que les produits ne vous conviennent pas. Si vous le souhaitez, vous pouvez nous contacter pour avoir un avis personnalisé sur votre aquarium et les problèmes que vous avez rencontrés.
1
/5
★☆☆☆☆
I give a negative vote for the simple fact that I bought 170 euros of products and were ineffective moreover I asked for help and no one responded vote 0 I'm sorry
Cristian C.
purchased on 08/10/2021
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Answer from daphbio
Bonjour, monsieur,
Je suis désolé que vous n'ayez pas obtenu de réponse à votre demande.
N'hésitez pas à nous contacter par email ou via nos réseaux sociaux afin que nous puissions vous apporter une réponse.
Une excellente journée
Je suis désolé que vous n'ayez pas obtenu de réponse à votre demande.
N'hésitez pas à nous contacter par email ou via nos réseaux sociaux afin que nous puissions vous apporter une réponse.
Une excellente journée
1
/5
★☆☆☆☆
Order arranged at their convenience when I had ordered for 2 people
Sylvain P.
purchased on 23/07/2021
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