/10
★★★★★
based on 1615 published reviews
★★★★★
based on 1615 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Treatment in progress, never received the personalized advice in relation to the photos sent. For the moment some traces of Cyrano reappear in spite of the treatment in progress, to follow
Jean-marc V.
purchased on 30/03/2021
Translated review3/5
★★★☆☆
Too early for an opinion Cordially
Arnaud D.
purchased on 26/02/2021
Translated review3/5
★★★☆☆
I ordered the anti-cyano kit. Certainly it is an expensive product but it is effective, visible effect after three days. Nothing more after 5 days of treatment. No damage on corals and fish. I recommend it.
Joel L. Translated review
Answer from daphbio
Hello Joel, thank you for taking the time to answer our questions!
And thank you for your feedback, we're glad to hear from you, feel free to share your before and after
And thank you for your feedback, we're glad to hear from you, feel free to share your before and after
3/5
★★★☆☆
Part of the stones received broken
Christophe L. Translated review
Answer from daphbio
Hello, we are sorry to read that you had a problem with your stones during delivery. We are not in control of how the packages are handled once they are in the hands of the carriers.
If you have a problem like this, please do not hesitate to contact us, we are always available to help our customers.
If you have a problem like this, please do not hesitate to contact us, we are always available to help our customers.
2/5
★★☆☆☆
Promise of delivery date not kept
Mohamed H.
purchased on 01/09/2020
Translated review3/5
★★★☆☆
Anti-cyano products, a little bit disappointed but I still have cyano on the stones after 6 days of treatment, I continue bactooreef, but skeptical and expensive products. Let's wait???
Claude P.
purchased on 20/08/2020
Translated review3/5
★★★☆☆
Product surely less concentrated than 2 years ago damage kit anti cyano So limited effectiveness Despite price increase.
Steeve H.
purchased on 01/12/2019
Translated review2/5
★★☆☆☆
Recurrence of Cyranos a few weeks later.
Stephane T.
purchased on 16/12/2019
Translated review2/5
★★☆☆☆
I didn't see any live microfauna...
Oussanassah C.
purchased on 27/02/2020
Translated review Answer from daphbio
Hello,
Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
We advise not to filter on micron/macron bag or perlon for a good development of the microfauna.
With kind regards
Customer Service
Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
We advise not to filter on micron/macron bag or perlon for a good development of the microfauna.
With kind regards
Customer Service