The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
All reviews
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Patrick F.
Rating: 5 out of 5
following a purchase from 06/10/2025
VERY BEAUTIFUL PRODUCTS. FAST DELIVERY. VERY SATISFIED
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Response from DE BUYER
Hello Patrick, thank you for your feedback. We are delighted that our products and services bring you complete satisfaction.
See you soon.
A
Augustin I.
Rating: 5 out of 5
following a purchase from 07/10/2025
SPECIALIZED COMMERCIAL SITE FOR KITCHEN EQUIPMENT DESERVES MY 5 STARS. FOR EXAMPLE, THE PURCHASE OF A OMELETTE PAN WITH A VIDEO SUPPORT TO MAKE IT NON-STICK IS A SIGN OF CONCERN TO PRODUCE SERIOUSNESS WITHOUT FORGETTING THE EASE OF NAVIGATING THE SITE INTERFACE TO PLACE AN ORDER
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Response from DE BUYER
Hello Augustin, thank you for your feedback and your trust. We are delighted that the quality of our products, our usage advice, and the simplicity of our site bring you complete satisfaction.
Have a very nice day.
S
Sebastien L.
Rating: 5 out of 5
following a purchase from 03/10/2025
Excellent. I particularly appreciated the customer service
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Response from DE BUYER
Hello Sébastien, thank you for your feedback. We are delighted that the quality of our products and the support from our customer service pleased you.
See you soon.
N
Noelle R.
Rating: 5 out of 5
following a purchase from 06/10/2025
This is only the 4th pan I have bought from de Buyer and I have only positive feedback: great and efficient
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Response from DE BUYER
Hello Noelle, thank you for your loyalty and trust. We are delighted that our stoves always bring you satisfaction.
Have a very nice day.
E
Eric G.
Rating: 5 out of 5
following a purchase from 05/10/2025
PERFECT
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Response from DE BUYER
Hello Eric, thank you for your feedback. We are glad that everything meets your expectations.
See you soon.
M
Mélanie C.
Rating: 5 out of 5
following a purchase from 04/10/2025
Impeccable packaging. Fast delivery. Very high-quality material, true to the descriptions.
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Response from DE BUYER
Hello Mélanie, thank you for your feedback. We are delighted that our products and services met your expectations.
Have a very nice day.
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Ghislaine D.
Rating: 5 out of 5
following a purchase from 04/10/2025
Good
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Response from DE BUYER
Hello Ghislaine, thank you for your feedback. We are delighted that everything suits you.
Very nice day.
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Nicolas G.
Rating: 5 out of 5
following a purchase from 04/10/2025
Product of great quality.
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Response from DE BUYER
Hello Nicolas, thank you for your feedback. We are delighted that the quality of our products brings you complete satisfaction.
See you soon.
P
Patrick L.
Rating: 4 out of 5
following a purchase from 04/10/2025
excellent product a bit expensive, but of quality. The complaint I have again is that DE BUYER is not very customer-friendly when purchasing a product worth 400 € or more, the least they could do would be to include a cleaning box in the shipment... When you buy a handbag of value, often the leatherworker GIVES a cleaning product... Not very customer-friendly... I have purchased over 3000 € worth of cooking equipment from Cuivre inox and never received a commercial gesture from DE BUYER
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Response from DE BUYER
Hello Sir, thank you for your loyalty and for taking the time to share your opinion. We are delighted that the quality of our products meets your satisfaction and we take note of your comment. We understand your expectations and will pass it on to our team so that it can be taken into account in our future reflections. Have a very nice day.
C
Clara O.
Rating: 5 out of 5
following a purchase from 02/10/2025
Awesome!
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Response from DE BUYER
Hello Clara, thank you for your feedback, we are delighted that your experience brings you complete satisfaction. Have a very nice day.
J
Julien M.
Rating: 5 out of 5
following a purchase from 24/09/2025
Quality products made with real know-how
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Response from DE BUYER
Hello Julien, thank you for your feedback which touches us a lot. We are delighted that the quality and craftsmanship of our products appeal to you. See you soon.
A
Anne O.
Rating: 5 out of 5
following a purchase from 26/09/2025
Quality pots. Very good grip. Small downside: the weight of the handle of the two smallest pots makes them tip over, especially when empty or lightly loaded.
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Response from DE BUYER
Hello Anne, we are delighted to hear that you appreciate the quality of our products. We take note of your comment regarding the stability of the smaller sizes and will pass it on to our product team. Have a very nice day.
F
FRANCOIS P.
Rating: 4 out of 5
following a purchase from 01/10/2025
Hello, Product conforms and is well finished; very careful packaging. The only small downside: the cryptograms regarding the use on induction cooktops. It's not very clear even though the product label indicates it... even if mentioned in the online description (which I didn't read because what looks most like a copper basin than another copper basin).
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Response from DE BUYER
Hello François, thank you for your feedback and for your trust. We are delighted that your basin meets your satisfaction. Your comment about the pictograms is very useful to us and we will pass it on to our team.
Have a very nice day.
A
Anne D.
Rating: 4 out of 5
following a purchase from 02/10/2025
The cooking material seems perfect
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Response from DE BUYER
Hello Anne, thank you for your feedback.
We are delighted that the material leaves a good impression on you, and we hope it will fully satisfy you in use.
See you soon.
A
Alexandra M.
Rating: 5 out of 5
following a purchase from 01/10/2025
Stainless steel pans are of great quality. They are perfect, nothing to complain about. As soon as I can, I will complete the range.
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Response from DE BUYER
Hello Alexandra, thank you for your feedback. We are delighted that our stainless steel pans fully satisfy you. If you need help completing your range, do not hesitate to contact us.
See you soon.
S
Stephane R.
Rating: 4 out of 5
following a purchase from 01/10/2025
Very well packaged product, surprised by the weight of the pans, product meets my expectations
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Response from DE BUYER
Hello Stéphane, thank you very much for your feedback.
We are delighted that the pans met your expectations, and that you appreciated their sturdiness as well as the care taken in the packaging.
Have a very nice day.
D
damien C.
Rating: 5 out of 5
following a purchase from 02/10/2025
Given the weight of the hairs, the quality is there.
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Response from DE BUYER
Hello Damien, thank you for your feedback.
We are delighted that the robustness of our stoves inspires your confidence and reflects their quality.
Have a very nice day.
R
ROSE B.
Rating: 5 out of 5
following a purchase from 02/10/2025
good product well packaged
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Response from DE BUYER
Hello Rose, thank you for your feedback.
We are delighted that the product and its packaging met your expectations.
Have a nice day.
C
Corinne J.
Rating: 5 out of 5
following a purchase from 01/10/2025
Perfect.
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Response from DE BUYER
Hello Corinne, thank you for your feedback.
We are delighted that everything suits you perfectly.
See you soon.
F
fabrice B.
Rating: 5 out of 5
following a purchase from 02/10/2025
Really exceptional French quality
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Response from DE BUYER
Hello Fabrice, thank you for your feedback.
We are delighted that the quality of our products, a reflection of French know-how, has fully convinced you.
Have a very nice day.
E
Eckhard B.
Rating: 5 out of 5
following a purchase from 01/10/2025
Everything worked out great, the goods are high quality, as described. Thank you!
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Maryvonne D.
Rating: 5 out of 5
following a purchase from 30/09/2025
Order and receipt without problems!
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Response from DE BUYER
Hello Maryvonne, thank you for your feedback.
We are delighted that everything went smoothly and without a hitch.
Have a very nice day.
M
MIKAEL A.
Rating: 5 out of 5
following a purchase from 02/10/2025
Very satisfied with my order
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Response from DE BUYER
Hello Mikael, thank you for your feedback.
We are delighted that your order brings you complete satisfaction.
Have a nice day.
M
Michel P.
Rating: 5 out of 5
following a purchase from 01/10/2025
Great! As usual
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Response from DE BUYER
Mr. Michel, thank you for your feedback.
We are delighted to read about your loyalty and your renewed satisfaction.
Looking forward to seeing you again.
R
Ruivo T.
Rating: 5 out of 5
following a purchase from 30/09/2025
very beautiful products, fast delivery, thank you!
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Response from DE BUYER
Hello, thank you for your feedback.
We are glad that the quality of our products and the speed of delivery met your expectations.
See you soon.
A
Antonietta E.
Rating: 5 out of 5
following a purchase from 29/09/2025
Very high quality material. I highly recommend!
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Response from DE BUYER
Hello Antonietta, thank you for your feedback.
We are delighted that the quality of our material brings you complete satisfaction. Your recommendation touches us.
Have a very nice day.
P
Pierre L.
Rating: 5 out of 5
following a purchase from 30/09/2025
Top pan, the cooking is great, I think I will order other pans and utensils
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Response from DE BUYER
Hello Pierre, thank you for your feedback.
We are delighted that your pan brings you complete satisfaction and that you enjoy cooking with it. Looking forward to seeing you again.
T
Theo L.
Rating: 5 out of 5
following a purchase from 29/09/2025
Fast and careful delivery, of "Made in France" as I was looking for, that is to say: know-how and quality. I do not buy, I invest!
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Response from DE BUYER
Hello Theo, thank you for your feedback.
We are delighted that our expertise and the quality of our products meet your expectations. Your trust in the "Made in France" truly touches us.
See you soon.
V
Véronique C.
Rating: 5 out of 5
following a purchase from 26/09/2025
Very happy with my crepe maker (the potato donuts didn't stick) too bad it didn't exist in 26. A good French company.
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Response from DE BUYER
Hello Véronique, a big thank you for your review.
We are delighted that your crepe maker brings you complete satisfaction, and that your recipes succeed without a hitch.
Thank you also for your support of our French company. Your comment about the diameter is well noted.
Looking forward to seeing you again.
P
patrick S.
Rating: 5 out of 5
following a purchase from 30/09/2025
Very fast delivery. Very high quality material.
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Response from DE BUYER
Hello Patrick, thank you for your feedback.
We are delighted that the speed of delivery and the quality of the material fully met your expectations.
Have a very nice day.
V
Valérie G.
Rating: 5 out of 5
following a purchase from 27/09/2025
Good products - Good delivery
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Response from DE BUYER
Hello Valérie, thank you for your feedback.
We are delighted to read your satisfaction, both for the products and for the delivery.
See you soon.
H
HELENE B.
Rating: 5 out of 5
following a purchase from 27/09/2025
Very practical site, fast delivery and very nice quality material
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Response from DE BUYER
Hello Hélène, your feedback is precious to us.
We are delighted that your shopping experience brings you complete satisfaction, both with our site and the quality of our products.
Have a very nice day.
J
JEAN MICHEL R.
Rating: 5 out of 5
following a purchase from 26/09/2025
Product meets my expectations, delivery on time.
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Response from DE BUYER
Hello Jean Michel, thank you for your feedback.
We are delighted that your shopping experience brings you complete satisfaction, both with the product and the delivery.
Looking forward to seeing you again.
F
Friedrich B.
Rating: 4 out of 5
following a purchase from 21/09/2025
The products are excellent, and I also like ordering directly from you, even though I don't find the order processing on the online shop and some details of the user journey ideal. However, compared to before, I didn't have any problems this time with payment and the accessibility of the webpage. I prefer to use your service directly rather than, for example, via Amazon.
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Manuela P.
Rating: 5 out of 5
following a purchase from 21/09/2025
The pan works great after frying. Thank you!
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Thomas B.
Rating: 5 out of 5
following a purchase from 25/09/2025
very good product
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Response from DE BUYER
Hello Thomas, thank you for your feedback.
We are delighted that the product brings you complete satisfaction.
See you soon.
F
FREDERIQUE B.
Rating: 5 out of 5
following a purchase from 25/09/2025
Robust package and quality material
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Response from DE BUYER
Hello Frédérique, thank you for your feedback.
We are delighted to hear your satisfaction, both with the packaging and the quality of the material.
Have a nice day.
D
Dirk Q.
Rating: 5 out of 5
following a purchase from 23/09/2025
Quality super and order problem-free!
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CORINNE P.
Rating: 5 out of 5
following a purchase from 23/09/2025
I am really delighted with this purchase, what speed between the order and delivery. WELL DONE
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Response from DE BUYER
Hello Corinne, thank you very much for your review.
We are delighted that your shopping experience has brought you complete satisfaction, and that the speed of delivery has met your expectations.
Looking forward to seeing you again.
A
ANITA M.
Rating: 5 out of 5
following a purchase from 21/09/2025
It's the ideal frying pan...for one person!
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Response from DE BUYER
Hello Anita, thank you for your feedback.
We are delighted that this pan suits you perfectly for solo use.
See you soon.
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