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C
Rating: 5 out of 5
I am happy with my new pot ...
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Customer reviews of DE BUYER
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 582 published reviews
Summary of reviews
DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.
All reviews
R
Rating: 5 out of 5
Good reception, satisfied with the product
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A
Rating: 5 out of 5
Very satisfied with the pots. The handle does not heat up. The pots tilt on the side of the handle when empty, but once filled, no problem.
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D
Rating: 5 out of 5
I am very satisfied with my De Buyer utensils because I will make good, healthy, and beautiful cooking! Everything was well packed in the package. Pure happiness!
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P
Rating: 5 out of 5
Very good packaging of the products and very satisfied with their quality
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C
Rating: 5 out of 5
Excellent product, very well packaged
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H
Rating: 5 out of 5
Very good product
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C
Rating: 5 out of 5
Quality articles; Responsive and attentive customer service.
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X
Rating: 5 out of 5
Perfect!
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L
Rating: 5 out of 5
Order placed easily and fast delivery
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L
Rating: 5 out of 5
Good quality, punctual delivery - would gladly order again!
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S
Rating: 4 out of 5
Perfect ordered products.
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D
Rating: 5 out of 5
I am satisfied I recommend
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A
Rating: 4 out of 5
I have several items from the brand, all excellent (except for the small steel pan, I had never cooked with this material...).
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H
Rating: 5 out of 5
Very good product, fast delivery, very efficient I recommend
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G
Rating: 4 out of 5
fast and serious service.
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C
Rating: 5 out of 5
Super GOOD fast serious 20/20
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J
Rating: 5 out of 5
MINERAL B steel crepe pan 24cm, amazing. I already had the MINERAL B steel pan model 31.5cm which is no longer available. These DE BUYER products are great but not all their references are essential!
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P
Rating: 4 out of 5
As always, a very good choice! The products definitely deserve 5 stars. Deducting one star because delivery to Switzerland is actually not possible. It had an imprint of another item and is therefore not flat.
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N
Rating: 5 out of 5
Fast shipping, well packaged. Products conform to the expected quality!
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Response from DE BUYER
Hello Nicolas, thank you for your feedback. We are delighted that everything went well and that our products met your expectations. See you soon.
A
Rating: 5 out of 5
Superb product.
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Response from DE BUYER
Hello Aymeric, thank you for your feedback. We are glad that you like the product. Have a very nice day.
M
Rating: 5 out of 5
Delivery as expected and fast
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Response from DE BUYER
Hello Martine, thank you for your feedback. We are delighted that your shopping experience brings you complete satisfaction. We look forward to seeing you again on our site!
D
Rating: 5 out of 5
Good service and good product. Before my order, the customer service had also informed me well. Thank you
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Response from DE BUYER
Hello David, thank you for your feedback. We are delighted that the quality of our products and the assistance provided by our customer service have fully satisfied you. Have a very nice day.
E
Rating: 5 out of 5
Fame of a well-known French brand that manufactures durable and reliable quality products.
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Response from DE BUYER
Hello Emmanuel, thank you for your feedback. We are delighted to read your satisfaction, which highlights our expertise and the sustainable quality of our products. Have a very nice day.
I
Rating: 5 out of 5
Hello, great product. I tested it as soon as I received it and the dough was at the right thickness without any difficulty. The assembly is very easy. Given its size, you don't need a large work surface. Thank you for this product.
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Response from DE BUYER
Hello Isabelle, thank you for your positive feedback. We are delighted that your laminator brings you complete satisfaction and that using it is also pleasant for you. Have a very nice day.
R
Rating: 5 out of 5
All good
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S
Rating: 5 out of 5
Very good. Quickly arrived.
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Response from DE BUYER
Hello Sylvie, thank you for your feedback. We are delighted that your order and its delivery meet your satisfaction. See you soon.
F
Rating: 5 out of 5
Order and delivery were perfect. I already had 2 pans from this brand. I am fully satisfied. Very good craftsmanship. Trusted brand.
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Response from DE BUYER
Hello François, a big thank you for your loyalty and trust. We are delighted that our products bring you complete satisfaction. Have a very nice day.
O
Rating: 4 out of 5
Effective, even cooking, goes in the oven
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Response from DE BUYER
Hello Olivier, thank you for your feedback. We are delighted to read your satisfaction, it is a beautiful tribute to our expertise.
Have a very nice day.
Have a very nice day.
F
Rating: 5 out of 5
Fast delivery, responsible packaging, it's a good start. We use it every day with a lot of happiness, the cooking quality is much better than with the previous pan. We are already thinking about our next purchase, a 20cm with ceramic coating. Thank you for the quality of your products (We have had 2 of your steel pans for a few years).
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Response from DE BUYER
Hello François, we thank you for your feedback and your loyalty. We are delighted that your frying pan brings you so much pleasure in use and that the cooking quality is up to par. We hope that your next purchase will bring you just as much satisfaction. Have a very nice day.
P
Rating: 5 out of 5
good experience altogether. web store is well enough structured and shipping is reliable. I bought the pan as it lasts longer than others on open fire (gas stove)
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P
Rating: 5 out of 5
Product as described. Delivery as described. Very good
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Response from DE BUYER
Hello Pierre-Yves, thank you for your feedback. We are delighted that your order meets your complete satisfaction.
Have a very nice day.
Have a very nice day.
J
Rating: 4 out of 5
flawless
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Response from DE BUYER
Hello Jean-Pierre, thank you for your feedback. We are delighted that your shopping experience brings you complete satisfaction. Have a very nice day.
J
Rating: 5 out of 5
I greatly appreciate the cooking qualities provided by my pot as well as my AFFINITY five-layer sauté pan.
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Response from DE BUYER
Hello Jean-Marie, thank you for your feedback. We are delighted that your products from the Affinity collection provide you with a cooking quality that meets your expectations. Have a very nice day.
F
Rating: 4 out of 5
Hello I can't make a round pie
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Response from DE BUYER
Hello Françoise, thank you very much for your feedback. We have sent you an email to provide you with some tips for easily succeeding in your round pies. We hope these tips will be useful to you. Have a very nice day.
L
Rating: 5 out of 5
I gave your casserole to my son Vincent for his 30th birthday. He hasn't told me yet if he has used it already. But I think he will be very satisfied as he already has two pans from your brand. Thank you to all your teams.
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Response from DE BUYER
Hello Louis, we thank you for your feedback and for this lovely gift idea. We hope your son will appreciate his casserole as much as his pans. Your support and encouragement motivate us to offer the best to our customers. Have a very nice day.
A
Rating: 5 out of 5
Beautiful product, sent quickly with packaging that respects the product.
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Response from DE BUYER
Hello Adrien, thank you for your feedback. We are delighted that the quality of our products and the care taken in the packaging meet your satisfaction. Have a very nice day.
T
Rating: 5 out of 5
Everything works well
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Response from DE BUYER
Hello Theodore, thank you for your feedback. We are delighted that everything is going perfectly with your product. Have a very nice day.
S
Rating: 5 out of 5
Super product
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Response from DE BUYER
Hello Sylvie, thank you for your feedback. We are delighted that your product gives you complete satisfaction. Have a very nice day.
D
Rating: 5 out of 5
Fast delivery, the items well packaged and as expected
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Response from DE BUYER
Hello Dominique, thank you for your positive feedback! We are delighted that your items and the quality of delivery meet your expectations. See you soon.