9.6/10
★★★★★
based on 13918 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Not satisfied at all for an order two separate shipments for a single tracking link. Fortunately, Jean Charles Leroy was responsive to my email when I asked where the rest of the order was. I would think twice if I were to place an order with you again.

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Philippe F.
purchased on 02/08/2025
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1 /5
★☆☆☆☆

I haven't received it yet, if I receive it I will leave a comment

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David G.
purchased on 04/08/2025
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1 /5
★☆☆☆☆

Fast and correct

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Bruno M.
purchased on 31/07/2025
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1 /5
★☆☆☆☆

I am eagerly awaiting news about my order 433. Email sent with all the details and still no news at all. Order placed in April! Generally, I am very satisfied with my orders.

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Marcel C.
purchased on 30/07/2025
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1 /5
★☆☆☆☆

I paid for a home delivery and I was delivered to a parcel pickup point and lost a day waiting for the delivery person to arrive who never showed up, really not satisfied at all, best regards, Gérard

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Gerard B.
purchased on 28/07/2025
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1 /5
★☆☆☆☆

An error in the weight of the olives. I sent a message as soon as I received my package and I still have no news.

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David B.
purchased on 19/07/2025
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1 /5
★☆☆☆☆

Broken and open plastic pellet box I suppose due to transport

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Renato M.
purchased on 23/07/2025
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1 /5
★☆☆☆☆

Chenvie Monster I asked how many millimeters the hemp monster was. It should be 4 to 5 mm, but the one I received was only 3 mm. I paid for two kilos at the same price as five kilos in Luxembourg.

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Zeimes J.
purchased on 17/07/2025
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1 /5
★☆☆☆☆

None, deadline, shipping not met

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Eric F.
purchased on 08/07/2025
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1 /5
★☆☆☆☆

A star because I have no choice. Otherwise, there would be none. Purchase of a landing net handle with 2 elements stuck since receipt, and the customer service is not up to par. And no more news from the company. I understand why Deconinck France has closed.

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Laurent C.
purchased on 07/06/2025
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1 /5
★☆☆☆☆

I did not receive my purchase.

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Christophe B.
purchased on 18/05/2025
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1 /5
★☆☆☆☆

The material is great, but they put a large carbon landing net in a box 2.5m long and 20 cm square, into which they added 5 packs of 4kg boilies. As a result, a long and heavy box that was crushed during transport, and I received a new broken landing net at the handle and arms. All this just to avoid using two different boxes. Poor management, lack of control, employment of idiots, I don't know, but the result is there.

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Francis K.
purchased on 15/06/2025
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1 /5
★☆☆☆☆

No, on an order I am missing one detector, it's 3 detectors out of 4 that I had on my order. I want you to send me the fourth detector. Thank you for letting me know. Thank you.

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Christophe D.
purchased on 08/06/2025
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1 /5
★☆☆☆☆

Product that does not match the description you gave me.

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José L.
purchased on 11/06/2025
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1 /5
★☆☆☆☆

I had to refuse the package because there was flour everywhere inside since one of the bags was cut. Thank you for your response.

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Quentin G.
purchased on 07/06/2025
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1 /5
★☆☆☆☆

PACKAGE SCHEDULED FOR DELIVERY ON FRIDAY. TOOK A DAY OFF FOR NOTHING BECAUSE NO PACKAGE RECEIVED

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Sophie L.
purchased on 04/06/2025
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1 /5
★☆☆☆☆

I have been waiting for my order for a week and still nothing received

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Martial C.
purchased on 01/06/2025
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1 /5
★☆☆☆☆

Not received all the right material still no news from them not cool

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Jimmy L.
purchased on 02/06/2025
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1 /5
★☆☆☆☆

Order not received

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Vianney B.
purchased on 01/06/2025
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1 /5
★☆☆☆☆

I received a 5-kilo bag of Chevenis that was cracked with the entire contents of the bag spilled into the box, and I have not received a response to my request for a replacement.

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Baptiste H.
purchased on 01/05/2025
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1 /5
★☆☆☆☆

I asked to return this order the day after receiving it. I am still waiting for your approval to do so!!!

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André C.
purchased on 05/05/2025
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1 /5
★☆☆☆☆

AFTER SEVERAL ORDERS WITH DECONINCK. I HAVE NEVER RECEIVED AN ORDER IN SUCH A CATASTROPHIC STATE AS THE ONE I RECEIVED, CARTON COMPLETELY TORN, BAG OF POWDER PIERCED, LIQUID AUDITORY OPEN. I CONTACTED CUSTOMER SERVICE, RESPONSE WITHOUT FOLLOW-UP. IT IS WITH REGRET THAT I LEAVE A NEGATIVE REVIEW, BUT WITHOUT ANY RESPONSE FROM THEM.

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Jeremy G.
purchased on 19/04/2025
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1 /5
★☆☆☆☆

Order received 9 days later

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Anthony D.
purchased on 19/04/2025
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1 /5
★☆☆☆☆

One of the fishing rod elements is broken. I would like to exchange it. Please let me know the procedure.

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Raymond A.
purchased on 21/04/2025
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1 /5
★☆☆☆☆

Hello, I ordered on April 12 ... I receive a message saying that my package has been sent and well not at all it was sent on April 16 why already lying to me.... it is April 20 and still nothing .... yet I often order from you.... now with reflection I will hesitate to order from you... Best regards

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Alain D.
purchased on 12/04/2025
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1 /5
★☆☆☆☆

Good product

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Eric M.
purchased on 10/04/2025
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1 /5
★☆☆☆☆

-

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Jean Claude B.
purchased on 07/04/2025
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1 /5
★☆☆☆☆

Fishing rod that I ordered came damaged! Connection next to the second ring is broken.

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Gabrielius S.
purchased on 31/03/2025
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1 /5
★☆☆☆☆

Order lost... so I didn't receive my products for my competition. Very disappointed

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Achraf A.
purchased on 06/04/2025
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1 /5
★☆☆☆☆

Hello, just like my other orders, I am completely satisfied with this one!!!! The products are perfect and correspond exactly to my order, however the giant corn bag and 2 out of 4 bags of pellets burst during transport. The transport box was damaged and even perforated from underneath, thank you Mondial Relay.

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Tugdual B.
purchased on 22/03/2025
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1 /5
★☆☆☆☆

Damaged package repackaged Not delivered to home but to a pickup point even though the shipment was supposed to be to home. Unreliable carrier.

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Christophe L.
purchased on 23/03/2025
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1 /5
★☆☆☆☆

I have placed my order and if I want to see when it will be shipped, I cannot do that unless I create an account on their website. I find this unfair. You should not force me to create an account with you. If you had indicated this at the beginning, I would have decided whether to place an order or not, but now it is too late for me!

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Arber B.
purchased on 09/03/2025
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1 /5
★☆☆☆☆

The aroma is open and the squid flour bag was torn

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Florent F.
purchased on 05/03/2025
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1 /5
★☆☆☆☆

Nothing

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Christian C.
purchased on 27/02/2025
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1 /5
★☆☆☆☆

I ordered 3 bags of primers, 1 bags cracked at the weld on almost all the length 😢 .the cartons were not damaged is it the problem of the deliveryman or a defect of welding of the plastic.... The packaging should be more reinforced especially on the bottom of the bags!!!

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Eric M.
purchased on 20/02/2025
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1 /5
★☆☆☆☆

Order placed and invoiced for France for transport, delivery requested to my home, the 3 parcels arrived in a Mondial Relay point 40 km from my home, so 80 km round trip, the carrier did not come to my home, no notice of passage, nor call or message, I sent an email to the merchant, for 1 week, no return or response, I do not recommend.

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Ghislain B.
purchased on 10/02/2025
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1 /5
★☆☆☆☆

No worries

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Fabrice B.
purchased on 13/02/2025
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1 /5
★☆☆☆☆

Ca fait 1 semaine et toujours rien reçu pas de nouvelles de la commande de ka oart du magasin pour prévenir. Rien de rien . Chaque fois que je sonne on le dis d3s jours de départ mais rien. Très déçu cette x ci

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William W.
purchased on 27/01/2025
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1 /5
★☆☆☆☆

Parcel well received but unfortunately too big for me The size guide displayed are not good I am waiting for a reply for a return....

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Mehdi C.
purchased on 21/12/2024
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1 /5
★☆☆☆☆

The boots are poorly made glue does not hold the rubber and it size too small, I asked to take charge of the return at their expense, I'm waiting for the answer where on the beginning they made us understand that it is at our expense while it is poor quality.

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Joanis R.
purchased on 24/11/2024
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