9.6/10
★★★★★
based on 14368 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

-

User icon
Jean Claude B.
purchased on 07/04/2025
Translated review
1 /5
★☆☆☆☆

Fishing rod that I ordered came damaged! Connection next to the second ring is broken.

User icon
Gabrielius S.
purchased on 31/03/2025
Translated review
1 /5
★☆☆☆☆

Order lost... so I didn't receive my products for my competition. Very disappointed

User icon
Achraf A.
purchased on 06/04/2025
Translated review
1 /5
★☆☆☆☆

Hello, just like my other orders, I am completely satisfied with this one!!!! The products are perfect and correspond exactly to my order, however the giant corn bag and 2 out of 4 bags of pellets burst during transport. The transport box was damaged and even perforated from underneath, thank you Mondial Relay.

User icon
Tugdual B.
purchased on 22/03/2025
Translated review
1 /5
★☆☆☆☆

Damaged package repackaged Not delivered to home but to a pickup point even though the shipment was supposed to be to home. Unreliable carrier.

User icon
Christophe L.
purchased on 23/03/2025
Translated review
1 /5
★☆☆☆☆

I have placed my order and if I want to see when it will be shipped, I cannot do that unless I create an account on their website. I find this unfair. You should not force me to create an account with you. If you had indicated this at the beginning, I would have decided whether to place an order or not, but now it is too late for me!

User icon
Arber B.
purchased on 09/03/2025
Translated review
1 /5
★☆☆☆☆

The aroma is open and the squid flour bag was torn

User icon
Florent F.
purchased on 05/03/2025
Translated review
1 /5
★☆☆☆☆

Nothing

User icon
Christian C.
purchased on 27/02/2025
Translated review
1 /5
★☆☆☆☆

I ordered 3 bags of primers, 1 bags cracked at the weld on almost all the length 😢 .the cartons were not damaged is it the problem of the deliveryman or a defect of welding of the plastic.... The packaging should be more reinforced especially on the bottom of the bags!!!

User icon
Eric M.
purchased on 20/02/2025
Translated review
1 /5
★☆☆☆☆

Order placed and invoiced for France for transport, delivery requested to my home, the 3 parcels arrived in a Mondial Relay point 40 km from my home, so 80 km round trip, the carrier did not come to my home, no notice of passage, nor call or message, I sent an email to the merchant, for 1 week, no return or response, I do not recommend.

User icon
Ghislain B.
purchased on 10/02/2025
Translated review
1 /5
★☆☆☆☆

No worries

User icon
Fabrice B.
purchased on 13/02/2025
Translated review
1 /5
★☆☆☆☆

Ca fait 1 semaine et toujours rien reçu pas de nouvelles de la commande de ka oart du magasin pour prévenir. Rien de rien . Chaque fois que je sonne on le dis d3s jours de départ mais rien. Très déçu cette x ci

User icon
William W.
purchased on 27/01/2025
Translated review
1 /5
★☆☆☆☆

Parcel well received but unfortunately too big for me The size guide displayed are not good I am waiting for a reply for a return....

User icon
Mehdi C.
purchased on 21/12/2024
Translated review
1 /5
★☆☆☆☆

The boots are poorly made glue does not hold the rubber and it size too small, I asked to take charge of the return at their expense, I'm waiting for the answer where on the beginning they made us understand that it is at our expense while it is poor quality.

User icon
Joanis R.
purchased on 24/11/2024
Translated review
1 /5
★☆☆☆☆

Very good service good quality

User icon
Didier B.
purchased on 25/11/2024
Translated review
1 /5
★☆☆☆☆

Delivery time for this order far too long

User icon
Christophe B.
purchased on 31/10/2024
Translated review
1 /5
★☆☆☆☆

I still haven't received my parcel

User icon
Joé F.
purchased on 15/10/2024
Translated review
1 /5
★☆☆☆☆

I have not received my parcel as of October 17. I'll make a note of it later.

User icon
Nadia M.
purchased on 09/10/2024
Translated review
1 /5
★☆☆☆☆

Hello, after several emails sent over 10 days, still waiting for my information.

User icon
Philippe G.
purchased on 27/09/2024
Translated review
1 /5
★☆☆☆☆

Package not received to date it's been 8 days

User icon
Willy B.
purchased on 27/09/2024
Translated review
1 /5
★☆☆☆☆

Bad I don't have my order yet .

User icon
Rudi B.
purchased on 11/09/2024
Translated review
1 /5
★☆☆☆☆

I still haven't received anything, I demand a refund.

User icon
François C.
purchased on 08/09/2024
Translated review
1 /5
★☆☆☆☆

The bags of tiger nut were exploded in the box, a very bad surprise.

User icon
William G.
purchased on 01/09/2024
Translated review
1 /5
★☆☆☆☆

Useless products, I thought it was oil but no ... Disappointed

User icon
Mickael C.
purchased on 26/08/2024
Translated review
1 /5
★☆☆☆☆

Order placed on 17/8 / 24 ,today 25/8 still not received 😤

User icon
Jean-marie H.
purchased on 17/08/2024
Translated review
1 /5
★☆☆☆☆

It took a long time to arrive, disappointed

User icon
Abdelaziz H.
purchased on 13/08/2024
Translated review
1 /5
★☆☆☆☆

Not received

User icon
Ivelin A.
purchased on 13/08/2024
Translated review
1 /5
★☆☆☆☆

Hello I am a customer of yours, I received my Cde and a float was broken, I immediately called and I had Guillaume on the phone to make a claim. I sent a message with a photo but no reply! I'm disappointed but it doesn't matter, I'll stop complaining, too bad.

User icon
Lucien C.
purchased on 08/08/2024
Translated review
1 /5
★☆☆☆☆

Still waiting for my products

User icon
B B.
purchased on 21/07/2024
Translated review
1 /5
★☆☆☆☆

I received my parcel on time but the bag of flour I ordered was ripped open and emptied into the box! Thank you

User icon
Bruno C.
purchased on 20/07/2024
Translated review
1 /5
★☆☆☆☆

Bag arrived pierced and package undamaged Customer service response not very professional

User icon
Frederic B.
purchased on 15/07/2024
Translated review
1 /5
★☆☆☆☆

All my mix bags were chipped

User icon
Kevin A.
purchased on 20/06/2024
Translated review
1 /5
★☆☆☆☆

Order arrived but in fact never arrived. Delivery times late .. In short...once not twice

User icon
Joyeux E.
purchased on 06/06/2024
Translated review
1 /5
★☆☆☆☆

I have not yet received my order

User icon
Jocelyn D.
purchased on 05/06/2024
Translated review
1 /5
★☆☆☆☆

I placed an order on May 24th, today is June 10th and I still haven't received anything, but I'm receiving emails asking for satisfaction even though I haven't received my package. I'm very disappointed to have taken the risk of trying this site, I don't recommend it!

User icon
Esref M.
purchased on 24/05/2024
Translated review
1 /5
★☆☆☆☆

Compliant parcel, garbolino spm21 float, some antennae deformed.

User icon
Alain J.
purchased on 30/05/2024
Translated review
1 /5
★☆☆☆☆

You're worse than Pacific Pêche, which isn't very fast at shipping.

User icon
Georges C.
purchased on 28/05/2024
Translated review
1 /5
★☆☆☆☆

No, because the customer was not informed of the delivery and that the product was not from sotck.

User icon
Bruno J.
purchased on 05/05/2024
Translated review
1 /5
★☆☆☆☆

I came across a faulty product (it happens....), the problem is that after several emails AND going through my customer account, I had no return from Deconinck... In short, very disappointed with the site and especially with customer service (totally non-existent)...

User icon
Jérémie B.
purchased on 27/04/2024
Translated review
1 /5
★☆☆☆☆

Hello, I would like to know where my order is, I can not track my order. Having no news, I went to the relay point, to date 21/05/2024, nothing! What can I do? Thank you

User icon
Patrick L.
purchased on 15/05/2024
Translated review