Reviews Deconinck Fishing

Very good service good quality

Delivery time for this order far too long

I still haven't received my parcel

I have not received my parcel as of October 17. I'll make a note of it later.

Hello, after several emails sent over 10 days, still waiting for my information.

Package not received to date it's been 8 days

Bad I don't have my order yet .

I still haven't received anything, I demand a refund.

The bags of tiger nut were exploded in the box, a very bad surprise.

Useless products, I thought it was oil but no ... Disappointed

Order placed on 17/8 / 24 ,today 25/8 still not received 😤

It took a long time to arrive, disappointed

Not received

Hello I am a customer of yours, I received my Cde and a float was broken, I immediately called and I had Guillaume on the phone to make a claim. I sent a message with a photo but no reply! I'm disappointed but it doesn't matter, I'll stop complaining, too bad.

Still waiting for my products

I received my parcel on time but the bag of flour I ordered was ripped open and emptied into the box! Thank you

Bag arrived pierced and package undamaged Customer service response not very professional

All my mix bags were chipped

Order arrived but in fact never arrived. Delivery times late .. In short...once not twice

I have not yet received my order

I placed an order on May 24th, today is June 10th and I still haven't received anything, but I'm receiving emails asking for satisfaction even though I haven't received my package. I'm very disappointed to have taken the risk of trying this site, I don't recommend it!

Compliant parcel, garbolino spm21 float, some antennae deformed.

You're worse than Pacific Pêche, which isn't very fast at shipping.

No, because the customer was not informed of the delivery and that the product was not from sotck.

I came across a faulty product (it happens....), the problem is that after several emails AND going through my customer account, I had no return from Deconinck... In short, very disappointed with the site and especially with customer service (totally non-existent)...

Hello, I would like to know where my order is, I can not track my order. Having no news, I went to the relay point, to date 21/05/2024, nothing! What can I do? Thank you

Very disappointed, because my package was delivered after 2 weeks and I am missing 1 item.

Very long lead times, over 10 days, even though several of the items ordered were "express" ...

Delivery received not in conformity with the order (item less expensive than the one paid for!) no reply to complaint emails, as a regular customer I have seen the quality of service drop enormously, for me it's over.

I did not receive them

Hello still not received the package

I have not received my order via dpd

Order not in

First it was sent by post and then they strike I send a message if it could be sent by someone else then the answer was no it's already at the post and then when the post doesn't strike anymore it is sent by you with gls then you can't even send the right number how I can track my package never again will I order anything with you

I find it too heavy and too supple.

I didn't receive the right order even though I was fishing a few days later, so I'm very disappointed.

I have received a completely different product and when informed the company about the issue they have never reacted back. Very disappointing customer service level without a professional approach.

Shipping not fast, expired product

Order not received and collection made

Don't carry gls!