Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

All reviews

G
Guillermo G.
Rating: 5 out of 5
following a purchase from 03/09/2025
Everything is correct, measurements, delivery date
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Response from Deco&you
Dear Guillermo,

We sincerely thank you for your 5-star rating and are pleased to know that you are satisfied with the measurements and delivery date. Your opinion is very valuable to us and we hope to continue providing you with excellent service in the future.
J
Joaquim L.
Rating: 4 out of 5
following a purchase from 02/09/2025
The help in registering at the store and placing my order very quickly. Improve the registration process for new customers outside of Spain.
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Response from Deco&you
Dear Joaquim, we sincerely thank you for your rating and comments. We are glad to know that you were able to register and place your order quickly. We will take your suggestion into account to improve the registration process for new customers outside of Spain, as we have had some incidents. We hope to see you again soon at Deco&you!
P
Patricia R.
Rating: 5 out of 5
following a purchase from 31/08/2025
Excellent customer service. Fast shipping and in perfect condition. I will definitely repeat
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Response from Deco&you
Dear Patricia,

We sincerely appreciate your very positive comment. We are glad to know that you had an excellent experience with our customer service and the shipping of your order. We hope to have your visit again at Deco&you.
Z
Zoltán Z.
Rating: 5 out of 5
following a purchase from 30/08/2025
Although there was a technical problem at the homepage and so I could not register from Hungary, but the Customer Service was friendly and they solved the problem. The item was really fine and has arrived just in time. Thank you.
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Response from Deco&you
Dear Zoltán,

Thank you for sharing your experience with us. We regret the technical inconvenience you encountered while registering, but we are glad to know that our customer service was able to help you. We also appreciate your comments about the item and that it arrived on time. We hope to see you again at Deco&you!
E
El Coto Hotel Restaurante C.
Rating: 5 out of 5
following a purchase from 28/08/2025
Everything perfect
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Response from Deco&you
Dear El Coto Hotel Restaurant,

We sincerely appreciate your very positive feedback. We are glad to know that your experience with Deco&you has been perfect. Your satisfaction is our priority and motivates us to continue offering high-quality products and services. We hope to serve you again in the future.
A
Ana C.
Rating: 1 out of 5
following a purchase from 23/08/2025
My first experience with this supplier is being bad. I placed the order on August 13 and 10 days later I have not received it. I don't know if it's their fault or the carrier's, but I am the one who is affected.
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Response from Deco&you
Hello Ana,

We are very sorry that your first experience was not ideal. We completely understand your concern about the delivery time.

We want to clarify that, as indicated on the sample page, shipping times are usually 15 to 30 days, depending on the supplier and the logistics service of each one. We know that these times can be long and we are working to improve them whenever possible.

Still, we would be happy to review your specific case and give you all the updated information about the status of your order. You can contact us directly and we will manage it with you so that you receive your sample as soon as possible.

Thank you for your patience and for giving us the opportunity to improve.
R
Rosa G.
Rating: 2 out of 5
following a purchase from 23/08/2025
I requested a sample and received it very quickly but then when I went to place the order, it turns out that the paper was discontinued and I found out because I called the store beforehand, otherwise I would have placed the order and then been surprised. I lost the three euros for the sample for nothing. They should check stock before sending samples.
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Response from Deco&you
Rosa, we regret the confusion and completely understand your frustration.
In this case, it was a specific misunderstanding, as the paper was discontinued just after the sample was sent.

We want to remind you that the amount of the sample can be deducted from your next order, so you have not lost it. We are sorry that this information did not reach you clearly at the time.

We appreciate you notifying us by phone and we take note of your comment to improve our processes and better check stock before sending any samples.

Thank you for your understanding and for helping us continue to improve.
A
Anna S.
Rating: 5 out of 5
following a purchase from 18/08/2025
Thank you very much! It arrived quickly
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Response from Deco&you
Dear Anna, we sincerely thank you for your comment and for the excellent rating. We are glad to know that your order arrived quickly. We hope to serve you again soon at Deco&you!
P
Pepa O.
Rating: 5 out of 5
following a purchase from 17/08/2025
very professional
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Response from Deco&you
Thank you for your positive comment, Pepa. We are glad to know that you had a good experience with us at Deco&you. Our goal is to provide professional and quality service to all our customers.
J
Javier L.
Rating: 5 out of 5
following a purchase from 14/08/2025
Easy to order on the website
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Response from Deco&you
Dear Javier,

We sincerely thank you for your very positive comment. We are glad to know that you found it easy to order on our website. Your satisfaction is our priority and we continue to work to provide you with the best possible experience.

We hope to see you again soon at Deco&you!
M
Maria S.
Rating: 5 out of 5
following a purchase from 13/08/2025
The price has been competitive compared to other points of sale and the management has been quick and effective.
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Response from Deco&you
Dear Maria,

We sincerely thank you for your comment and are pleased to know that you have found our prices competitive and that the management of your order has been quick and effective. Your satisfaction is our priority and we hope to serve you again at Deco&you.
M
M. A.
Rating: 4 out of 5
following a purchase from 11/08/2025
The attention received.
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Response from Deco&you
Dear M.,

Thank you for your feedback and comment. We are glad to know that the service you received was to your liking. Your satisfaction is our priority. We hope to see you again at Deco&you!
V
Virginia J.
Rating: 3 out of 5
following a purchase from 10/08/2025
The color of the real fabric was quite lighter than in the photo.
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Response from Deco&you
Dear Virginia,

Thank you for taking the time to leave us your opinion. We regret that the color of the fabric did not meet your expectations, as we strive to provide images that best represent our products. We appreciate your feedback, as it helps us to continuously improve. If you have any other concerns, please do not hesitate to contact us.
M
Maria C.
Rating: 5 out of 5
following a purchase from 09/08/2025
Speed, kindness, professionalism.
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Response from Deco&you
Dear Maria,

We sincerely appreciate your excellent review. We are pleased to know that you valued the speed, kindness, and professionalism of our team. Your satisfaction is our priority, and we hope to serve you again at Deco&you.
L
Leonides C.
Rating: 5 out of 5
following a purchase from 05/08/2025
Excellent treatment and very good professionals. Superior quality in the items.
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Response from Deco&you
Hello LEONIDES!

Thank you very much for your excellent comment and for valuing our work at Deco&you. We are glad to know that you were satisfied with the service and the quality of our articles. Your support is very important to us.

We hope to see you again soon!
M
Marta M.
Rating: 4 out of 5
following a purchase from 04/08/2025
The paper is beautiful and of very good quality, it arrived perfect...........I only don't give it 5 stars because it didn't meet deadlines, it was delayed a little more than initially stated.
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Response from Deco&you
Thank you very much for your feedback! We are very glad to know that you loved the paper and that it arrived in perfect condition.

We apologize for the small delay in delivery and that it affected your experience. Sometimes unforeseen events can arise in logistics, but we continue to work to adjust deadlines as much as possible so that orders always arrive within the estimated time.

We truly appreciate your understanding and trust. We hope to serve you again soon!
A
Ana H.
Rating: 4 out of 5
following a purchase from 04/08/2025
Great paper and at a super good price. Very fast delivery.
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Response from Deco&you
Thank you very much, Ana! We are glad to know that you are satisfied with the quality of the paper and the speed of delivery. Your opinion is very valuable to us. We hope to see you again at Deco&you!
V
Victoria R.
Rating: 1 out of 5
following a purchase from 23/07/2025
Their website does not clearly show the information about products that cannot be returned, nor is the selected color option clearly visible just before the payment moment.
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Response from Deco&you
Thank you for sharing your experience. We regret that the information was not visible enough at the time of purchase.

We want you to know that we have taken note of your comments and have already made the necessary improvements so that both the return conditions and the selected color option appear clearly and visibly throughout the purchasing process.

We greatly appreciate you pointing out these issues, as they help us continue to improve and offer a more transparent and comfortable experience for all our customers.

Thank you for your trust!
M
Marta B.
Rating: 5 out of 5
following a purchase from 22/07/2025
very good
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Response from Deco&you
Dear Marta,

We sincerely thank you for your 5/5 rating and for your comment "very good". We are glad to know that you had a positive experience at Deco&you. If you need more help or have any questions, please do not hesitate to contact us.

We hope to see you again soon!
J
Julia M.
Rating: 3 out of 5
following a purchase from 21/07/2025
Improve the speed of shipping. Long deadlines.
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Response from Deco&you
Dear Julia,

Thank you for your feedback and comments. We regret that the speed of delivery did not meet your expectations. We are constantly working to improve our delivery times. We appreciate your feedback and hope to provide you with a better experience in the future.
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