/10
★★★★★
based on 784 published reviews
★★★★★
based on 784 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
From an ordering point of view, I think it went well. On the other hand, from a delivery follow-up point of view, I had no information. I had a bouquet delivered for a funeral ceremony. I don't know if the bouquet was delivered on time. Neither sms nor e-mail nor photo. Yours faithfully
Charles S.
purchased on 05/03/2024
Translated review Answer from Des Fleurs comme j’aime
Hello, we are sorry that our florist in Gosier did not send you the photo. We confirm that your order was delivered as requested. Customer service
3/5
★★★☆☆
Very pretty bouquet, but a little disappointed with the way my order was handled
Nadege E.
purchased on 25/01/2024
Translated review3/5
★★★☆☆
I didn't see the message I made....I should have asked for a ribbon.
Marc S.
purchased on 24/01/2024
Translated review Answer from Des Fleurs comme j’aime
Message cards do not necessarily remain on the bouquets. Funeral directors usually number the messages and flowers and hand them over to the family at the end of the ceremony.
2/5
★★☆☆☆
They confirmed via email the date and time for delivery for a Birthday gift, but failed to deliver. We needed to follow-up from both Australia and France. Disappointing.
Herve D.
purchased on 13/01/2024
Answer from Des Fleurs comme j’aime
We are indeed sorry our florist forgot the delivery, we are sorry, we have had it redelivered with a commercial gesture according to your request, with again all our apologies for this dispute.
3/5
★★★☆☆
I asked for a small photo of the bouquet to be sent to my cell phone and, unlike my other orders, I didn't receive anything. How disappointing!
Christine D.
purchased on 29/11/2023
Translated review Answer from Des Fleurs comme j’aime
Hello, sorry that our florist forgot to send you the photo, with our apologies, customer service
3/5
★★★☆☆
Simple ordering process. High cost though. No certainty that my order had arrived. Didn't see it at the funeral. No information on delivery.
Line J.
purchased on 30/08/2023
Translated review Answer from Des Fleurs comme j’aime
We confirm that your order has been delivered.
2/5
★★☆☆☆
As much as I appreciated the after-sales service and the friendliness of the telephone helpline, on the other hand I never received confirmation of my delivery (photo of the delivery), which is regrettable.
Anne N.
purchased on 10/06/2023
Translated review Answer from Des Fleurs comme j’aime
Hello, we are sorry that our florist's deliveryman forgot to send you the photo, your order was delivered before the ceremony as requested, with our apologies customer service.
2/5
★★☆☆☆
The website is good, the bouquet delivered does not look at all like the one chosen (chosen in white tones Poems / received pink flashy red) Not great
Emeline P.
purchased on 04/05/2023
Translated review3/5
★★★☆☆
Everything has been well done, but for the moment I have not yet heard from Pierre LABRUNIE's family. His children will send us a message. Thanks to you.
Bernard M.
purchased on 19/02/2023
Translated review3/5
★★★☆☆
Unfortunately the wreath arrived late, and the deceased had already left... so I was very very disappointed, it was a wreath that I ordered from Belgium to be delivered in Brittany
Sophie M.
purchased on 09/01/2023
Translated review Answer from Des Fleurs comme j’aime
We are very surprised by your "Notice" in fact you had asked for a delivery in the morning without indicating the time of the ceremony (in reality at 10:00 am), we cannot be held responsible for your omission. Moreover we have done the necessary with our florist to contact the family so that they can pick up the flowers left at the funeral home according to your instructions in the morning, that is to say around 11:30 am
3/5
★★★☆☆
The order in general is satisfactory..but the tracking systrm is lousy..i know 4.hrs hrs after the Order were delivered
Shady T.
purchased on 09/10/2022
2/5
★★☆☆☆
The choice of colors for a wreath not respected as well as the day of delivery. Why ask the customer since the florist does not respect anything. Too bad
Nathalie P.
purchased on 18/07/2022
Translated review Answer from Des Fleurs comme j’aime
hello, we are sorry for your dissatisfaction but we are surprised because you did not complain to our services about the colors of the flowers, for what concenre the date of delivery your order was delivered on Monday evening at the request of the PF instead of Tuesday morning that you had asked. We remain at your disposal
2/5
★★☆☆☆
I was disappointed because I ordered a large bouquet, but the one that was delivered by the florist was much smaller. It did not correspond to what is advertised on your website.
Paul L.
purchased on 03/06/2022
Answer from Des Fleurs comme j’aime
We are sorry for your dissatisfaction, send us a complaint by email with the photo of the bouquet delivered, we will open a complaint file and get back to you quickly, cordially
3/5
★★★☆☆
Disappointed a little by this experience. Ordered the day before for a delivery before noon, but delivered after, and especially the fact of not having the possibility to reach the florist, because it is necessary to call the central on Grasse......... closed on Sunday. Unacceptable.
Robert B.
purchased on 04/06/2022
Translated review Answer from Des Fleurs comme j’aime
We are sorry, but our conditions provide for morning delivery between 9:00 am and 1:00 pm. With our apologies for your dissatisfaction
3/5
★★★☆☆
No option to choose the type of flower. The person we spoke to on the phone was just friendly
Alain S.
purchased on 31/03/2022
Translated review Answer from Des Fleurs comme j’aime
hello, we are very surprised by your opinion concerning the friendliness of our staff, however you will not find any site that offers you to choose the flowers, sorry.
2/5
★★☆☆☆
The flowers ordered were a bouquet of red flowers. The bouquet delivered did not match the presentation photo. I will not order again
Alain C.
purchased on 13/02/2022
Translated review Answer from Des Fleurs comme j’aime
Hello, thank you for sending us your complaint with the photo of the bouquet so that we can open a complaint file. However, the bouquet cannot resemble the photo because you have chosen the "florist's bouquet" as indicated, you trust the florist to make a bouquet in shades of red.
3/5
★★★☆☆
A nice bouquet but it did not arrive as requested in the morning.
Kate P.
purchased on 09/02/2022
3/5
★★★☆☆
Too bad I didn't receive a picture of the composition as I had requested when I ordered
Isabelle M.
purchased on 04/02/2022
Translated review Answer from Des Fleurs comme j’aime
We are sorry that our florist forgot to send it to you with our apologies
2/5
★★☆☆☆
Unfortunately, the bouquet does not match the photo.
Dominique M.
purchased on 04/01/2022
Translated review Answer from Des Fleurs comme j’aime
Hello, We are sorry if our florist made a mistake, please send us the photo to open a complaint file, with our apologies, the customer service
3/5
★★★☆☆
Bouquet white pink ordered....finally white pink but bcp of nuance of pink thus bouquet not bicolore what was the effect sought Announced 7d/7 but finally not possible Monday because no florist available in the corner of delivery ... I put 3/5 because good service of wine which refunded me the expenses of delivery in compensation
Pascale L.
purchased on 21/11/2021
Translated review Answer from Des Fleurs comme j’aime
We are sorry but indeed no florist could ensure the delivery on this sector on Monday
with all our apologies
with all our apologies