Customer reviews of Djoliba

9,5 /10

Based on 714 published reviews

5 636 89% 4 40 6% 3 10 1% 2 9 1% 1 19 3%

Summary of reviews

Djoliba consistently delivers on-time delivery, careful packaging, and instruments that align with descriptions and photos, with many notes of rapid and secure arrival and items arriving in excellent condition. Customers highlight responsive, efficient, and professional service, along with helpful advice and reliable communication that enhances the purchasing experience. The product quality stands out through durable covers, sturdy materials, and instruments that resonate well, with several mentions of fast shipping and items meeting or exceeding expectations. Overall, shoppers describe dependable reliability across delivery, packaging, and customer support, paired with satisfaction in instrument quality and the shopping experience.

All reviews

Joerg H.

Published on 27/11/2023 à 23h14 following a purchase from 19/11/2023

Alles war wie angegeben. Die Lieferung kam termingerecht an. Vielen Dank! Ich kann Sie nur weiterempfelen.

Aurélie R.

Published on 27/11/2023 à 17h04 following a purchase from 17/11/2023

I haven't yet tested the sound of the calabash. It's a gift.

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Response from Djoliba Published on 06/12/2023

Thank you Aurélie for your review.
Don't hesitate to leave us a comment once you've tried it.
Stay tuned!
See you soon!

Sophie D.

Published on 27/11/2023 à 13h03 following a purchase from 20/11/2023

Order received quickly, very well packaged with the fragile instruments well protected. The instruments are just what I expected, perfect. There's an incredible choice, it's hard to decide!

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Response from Djoliba Published on 06/12/2023

Thank you Sophie for your enthusiasm.
Our team is available to advise you and help you choose.
Please do not hesitate to contact us if you have any questions.
Best regards,

Françoise N.

Published on 27/11/2023 à 12h48 following a purchase from 20/11/2023

Fast delivery with good protective packaging. The product corresponds to what was mentioned on the website.

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Response from Djoliba Published on 06/12/2023

Thank you Françoise for your feedback.
We hope that your instrument will give you complete satisfaction.
We look forward to seeing you again!

Carole P.

Published on 24/11/2023 à 15h57 following a purchase from 17/11/2023

Perfect, I recommend

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Response from Djoliba Published on 05/12/2023

Thank you Carole for your recommendation.
We look forward to seeing you again.

Laurent J.

Published on 23/11/2023 à 15h47 following a purchase from 14/11/2023

Simple fast efficient Tongue drum excellent... perhaps lacks booklet or start-up help

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Response from Djoliba Published on 05/12/2023

Thank you Laurent for your 5.
Your comments will help us to further improve the quality of our products and services.
With kind regards,

Uldis Z.

Published on 22/11/2023 à 15h55 following a purchase from 10/11/2023

Hi! Everything was great except that I placed the order on 10. november, however the parcel started to move to the delivery company only on november 14., immediately after I wrote an email asking about the status. However, I'm satisfied with the product and everything else.

Laetitia S.

Published on 22/11/2023 à 12h41 following a purchase from 15/11/2023

As usual, the order corresponded perfectly to my expectations. Delivered quickly, well packaged. The service is the same as in the boutique, except for the warm welcome, attentive listening and invaluable advice.

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Response from Djoliba Published on 23/11/2023

Thank you Laetitia for your comments.
See you soon

Céline U.

Published on 22/11/2023 à 12h38 following a purchase from 14/11/2023

Recommended

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Response from Djoliba Published on 23/11/2023

Thank you Céline for your recommendation.
The entire Djoliba team is constantly working to improve our customers' shopping experience.
We hope you will place your trust in us again by giving us a rating of 5.
See you soon

David E.

Published on 20/11/2023 à 19h06 following a purchase from 09/11/2023

Satisfied in all respects, delivery time and product

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Response from Djoliba Published on 22/11/2023

Hello David,
As customer satisfaction is our priority, we are delighted that your shopping experience went well.
Thank you for your rating.

Maurice M.

Published on 19/11/2023 à 07h45 following a purchase from 09/11/2023

The skin is of excellent quality!

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Leticia S.

Published on 17/11/2023 à 08h57 following a purchase from 17/10/2023

Very nice products, very nice team.

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Response from Djoliba Published on 22/11/2023

Thank you Leticia for your kind comments
Musically 🎶

Jean Michel C.

Published on 16/11/2023 à 08h41 following a purchase from 08/11/2023

Very serious

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Response from Djoliba Published on 22/11/2023

Thank you Jean-Michel for your confidence in us.
We hope to see you again very soon ⚡️

Fabien F.

Published on 15/11/2023 à 15h38 following a purchase from 08/11/2023

Perfect order as usual I recommend without any worries

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Response from Djoliba Published on 22/11/2023

Thank you Fabien for your recommendation 🙏
Hope to see you soon 🎼

Alban C.

Published on 10/11/2023 à 15h53 following a purchase from 30/10/2023

Great contact, thanks to the Djoliba team!

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Response from Djoliba Published on 13/11/2023

Thanks Alban for the great note 5⭐️.
Please do not hesitate to contact us with any queries. We're here to serve you.
A+ 🎶

Valerie B.

Published on 10/11/2023 à 09h46 following a purchase from 31/10/2023

Perfect

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Response from Djoliba Published on 13/11/2023

Thank you Valérie for your note.
See you soon

Jean-Noël P.

Published on 08/11/2023 à 07h44 following a purchase from 27/10/2023

Serious, fast, efficient

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Response from Djoliba Published on 08/11/2023

It was a pleasure to serve you.
See you soon

Luidgi G.

Published on 07/11/2023 à 15h16 following a purchase from 30/10/2023

I hesitated before buying, but I took the risk by buying from Djoliba, and the service and transaction were super pleasant on the return. Thank you Djoliba for this order which perfectly meets my expectations.

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Response from Djoliba Published on 08/11/2023

Thank you Luidgi for your comments, which will help our musicians in their choice.
We look forward to seeing you again,
See you soon!

Marcel Boawesse K.

Published on 06/11/2023 à 13h06 following a purchase from 30/10/2023

Hello, I received my order quickly and on time. I am 100% satisfied. Thank you for your gift of bags which I found in my parcel.

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Response from Djoliba Published on 07/11/2023

Hello Marcel,
We are delighted that you are satisfied with your purchase.
We hope to see you again very soon.
Musically 🎶🎶

Christophe D.

Published on 01/11/2023 à 19h12 following a purchase from 24/10/2023

Super fast delivery, thank you!

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Response from Djoliba Published on 02/11/2023

Hello Christophe,
Thank you for taking the time to give us your feedback on your Djoliba experience.
See you soon,
Musically 🎶🎶

Olivia B.

Published on 31/10/2023 à 13h04 following a purchase from 23/10/2023

Order received quickly. I am satisfied with the service and the products. Thank you :)

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Response from Djoliba Published on 02/11/2023

With pleasure, Olivia.
See you soon

Marie D.

Published on 30/10/2023 à 16h54 following a purchase from 19/10/2023

The multi-instrument harnesses are very nice, but the hooks are too thick for snare drums. Smaller hooks will be sent to me.

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Response from Djoliba Published on 03/11/2023

Hello Marie,
You have confirmed that you have received the small hooks as supplements.
Don't hesitate to give us your opinion
See you soon

Stephane E.

Published on 30/10/2023 à 10h06 following a purchase from 19/10/2023

Very good

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Response from Djoliba Published on 30/10/2023

Hello Stéphane,
Thank you for your 5 ⭐️ review.
We hope this calabash will accompany you for many years to come.
Musically 🎶

Pascal L.

Published on 25/10/2023 à 16h47 following a purchase from 17/10/2023

worm-eaten instrument and loose tip with pearl leakage, too bad

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Aline E.

Published on 23/10/2023 à 09h36 following a purchase from 15/10/2023

Hello! I ordered a drum bag, it's perfect and there are no delivery problems.

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Maristela F.

Published on 21/10/2023 à 23h54 following a purchase from 11/10/2023

Serious and fast!

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Response from Djoliba Published on 24/10/2023

Hello Maristela,
Your opinion and the 5 rating ⭐️ are the best reward for the Djoliba team.

Jean-Philippe C.

Published on 19/10/2023 à 09h36 following a purchase from 30/09/2023

Fast delivery, ...with a smile!

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Response from Djoliba Published on 24/10/2023

It's TOP!!!
Thank you Jean-Philippe.

Jean-Michel G.

Published on 17/10/2023 à 13h59 following a purchase from 08/10/2023

Parcel dispatched, delivered and arrived safely. Impeccable

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Response from Djoliba Published on 18/10/2023

Thank you Jean-Michel for your comments.
We look forward to seeing you again.

Philippe D.

Published on 17/10/2023 à 11h37 following a purchase from 09/10/2023

Perfect

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Response from Djoliba Published on 18/10/2023

Hello Philippe,
Thank you for your feedback.
We hope to see you soon.

Florence G.

Published on 17/10/2023 à 09h19 following a purchase from 07/10/2023

Perfect! Thank you! 👋🙂

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Response from Djoliba Published on 18/10/2023

With pleasure 😃

Patrice M.

Published on 16/10/2023 à 14h37 following a purchase from 08/10/2023

Cool.

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Eugénie B.

Published on 14/10/2023 à 21h25 following a purchase from 30/09/2023

Top, nice sound and object <3

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Potrat L.

Published on 13/10/2023 à 16h17 following a purchase from 15/09/2023

The skin had a defect and cracked as soon as it was put on the djembe!

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Response from Djoliba Published on 16/10/2023

Hello Potrat,
We're sorry to hear that you've had a problem with your order.
We check the quality of all our products before they are dispatched, but unfortunately some may escape our vigilance.
Please do not hesitate to contact our Customer Service to find a solution.
We hope to hear from you soon,
Musically,

Jean Patrick P.

Published on 11/10/2023 à 09h18 following a purchase from 03/10/2023

Corresponds perfectly to my expectations, fast and careful delivery.

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Response from Djoliba Published on 16/10/2023

Hello Jean-Patrick,
We are delighted that you are totally satisfied with our services.
We hope to see you again very soon.
Musically,🎶

Caroline B.

Published on 10/10/2023 à 12h31 following a purchase from 02/10/2023

Very good after-sales service!

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Philippe C.

Published on 09/10/2023 à 18h14 following a purchase from 01/10/2023

Very satisfied (contact, delivery and quality of the item).

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Bernadette F.

Published on 09/10/2023 à 12h07 following a purchase from 29/09/2023

Everything is perfect, of good quality and delivered quickly.

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Vincent C.

Published on 07/10/2023 à 08h45 following a purchase from 27/09/2023

Everything went very smoothly. Please note that it is possible to collect the parcel directly from the store, with no shipping costs.

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Nilson P.

Published on 06/10/2023 à 09h31 following a purchase from 28/09/2023

Perfect

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Céline G.

Published on 05/10/2023 à 04h22 following a purchase from 27/09/2023

Quality skin, just the thickness I needed to make shamanic rattles. It would be great if we could choose the color.

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