Customer reviews of Djoliba

9,5 /10

Based on 714 published reviews

5 636 89% 4 40 6% 3 10 1% 2 9 1% 1 19 3%

Summary of reviews

Djoliba consistently delivers reliable service with fast, on-time delivery and careful packaging that protects every item. Customers highlight responsive and efficient customer service, clear product descriptions, and accurate conformity to ads and photos, contributing to smooth transactions and reassurance. They praise the durability and quality of instruments and accessories, from sturdy covers and leather quality to well-made drums, gourd skins, and mallets. Overall, the shopping experience is described as seamless and trustworthy, with multiple mentions of quick delivery, excellent product quality, and helpful support.

All reviews

Geneviève H.

Published on 03/10/2023 à 09h02 following a purchase from 23/09/2023

Great musical instruments for kids!

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Guillaume P.

Published on 03/10/2023 à 06h05 following a purchase from 13/09/2023

Very good order tracking

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Veronique B.

Published on 02/10/2023 à 13h10 following a purchase from 23/09/2023

Beautiful sagattes. Thank you very much.

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Nerea N.

Published on 02/10/2023 à 10h25 following a purchase from 11/09/2023

poorly stored instruments in poor condition (kalimba with traces of dirt such as rust)

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Response from Djoliba Published on 05/12/2023

Hello Nerea,
Following our discussions, Christophe has replaced the products you were dissatisfied with.
We would like to know your opinion about them.
Please do not hesitate to send us your comments again.
The entire Djoliba team is at your disposal should you have any queries.
See you soon

Simone P.

Published on 28/09/2023 à 12h09 following a purchase from 20/09/2023

Perfect

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Hervé B.

Published on 27/09/2023 à 17h24 following a purchase from 16/09/2023

merci super site et rapide

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Response from Djoliba Published on 28/09/2023

Thank you Hervé for your ⭐️⭐️⭐️⭐️⭐️
We hope to see you soon

Céline D.

Published on 27/09/2023 à 11h14 following a purchase from 17/09/2023

Perfect.

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Isabelle D.

Published on 27/09/2023 à 09h12 following a purchase from 19/09/2023

Very serious company. Received within 48h in point pik up. 👍

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Response from Djoliba Published on 28/09/2023

Hello Isabelle,
Thank you for your comments 🙏
We look forward to serving you!
See you soon ⚡️

Anne C.

Published on 25/09/2023 à 12h29 following a purchase from 17/09/2023

Very fast

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Sébastien A.

Published on 22/09/2023 à 12h12 following a purchase from 03/08/2023

I have just sent an email to Christophe, I have not received this parcel due to an error in the delivery address by the sender. I hope to have a solution soon, I've been waiting for weeks for this delivery, not received to date.

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Response from Djoliba Published on 28/09/2023

Hello Sébastien,
Christophe has proposed a solution by replying to your message.
Could you please contact him to correct the address error?
Don't hesitate to contact us if you have any questions!
See you soon,

Amal N.

Published on 22/09/2023 à 09h39 following a purchase from 14/09/2023

Excellent product

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Bérangère G.

Published on 22/09/2023 à 08h43 following a purchase from 30/08/2023

Beautiful instruments. I had problems with the shruti box which had some notes sizzling, probably as a result of transport, and the people at the company did everything they could to solve the problem.

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Response from Djoliba Published on 25/09/2023

Thank you Bérangère for your comments 🙏
We are committed to customer satisfaction
Please do not hesitate to contact us with any queries you may have.
We hope to see you again soon

Jérôme C.

Published on 21/09/2023 à 12h27 following a purchase from 13/09/2023

Perfect. Unfortunately not the right item, so returned for refund. But otherwise, they are perfect..I recommend

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Catherine D.

Published on 21/09/2023 à 09h43 following a purchase from 16/08/2023

As usual, the shipment was fast and conformed to my order.

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Carole M.

Published on 19/09/2023 à 18h55 following a purchase from 09/09/2023

Good product

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Véronique G.

Published on 19/09/2023 à 09h59 following a purchase from 08/09/2023

Order quickly shipped and delivered. Great delivery time!

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Response from Djoliba Published on 25/09/2023

Thank you Véronique for your feedback 🙏
See you soon 🌞

Solange L.

Published on 18/09/2023 à 12h29 following a purchase from 10/09/2023

Impeccable thanks Kris

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Response from Djoliba Published on 25/09/2023

With pleasure Solange 👍
See you soon ⚡️

Gilles M.

Published on 15/09/2023 à 19h37 following a purchase from 07/09/2023

Satisfied with shipment and product purchased

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Daniel B.

Published on 14/09/2023 à 09h35 following a purchase from 22/08/2023

Very serious company. Everything was perfect from order to delivery. I highly recommend them.

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Response from Djoliba Published on 14/09/2023

Thank you Daniel for your comments.
See you soon!
The DJOLIBA team

Florence C.

Published on 14/09/2023 à 07h45 following a purchase from 01/09/2023

Ras

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Philippe R.

Published on 13/09/2023 à 15h56 following a purchase from 05/09/2023

Product conforms. Would like a rounded finish on the edge.

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Karl S.

Published on 13/09/2023 à 06h41 following a purchase from 05/09/2023

Parcel received just now (10.00 am on Reunion Island) on Wednesday 13 Sept 2023, order placed on 5 Sept at 12 noon. Product conforms to order, perhaps a little less thick than expected but very nice skin nonetheless.

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Arnaud G.

Published on 13/09/2023 à 05h47 following a purchase from 02/09/2023

perfect

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Jean Philippe N.

Published on 13/09/2023 à 04h23 following a purchase from 05/09/2023

Very quickly received thank you

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Nathalie G.

Published on 12/09/2023 à 19h53 following a purchase from 05/09/2023

That nothing? That I recommend, the welcome and advice are top notch. Fast and careful delivery. Perfect

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Response from Djoliba Published on 14/09/2023

Thank you 🙏Nathalie for your recommendation!
A + and in Music 🎶🎶
The DJOLIBA team

Remy B.

Published on 12/09/2023 à 12h39 following a purchase from 04/09/2023

Conforms to my order and fast delivery... thanks team 👍

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Response from Djoliba Published on 14/09/2023

With pleasure 🙂
See you soon ⚡️⚡️⚡️
The DJOLIBA team

Pierre B.

Published on 07/09/2023 à 16h01 following a purchase from 31/08/2023

I embarked on an adventure by buying this goat skin to stretch over my clay darbouka. I would have liked more of a tutorial but I'll manage.

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Response from Djoliba Published on 11/09/2023

Thank you Pierre for your note.
Please do not hesitate to contact Kamou, our workshop manager, on 05 61 62 31 21 if you have any questions.
See you soon ⚡️⚡️⚡️

Gaillard S.

Published on 06/09/2023 à 10h30 following a purchase from 29/08/2023

I am happy to have received my shruti box 😍. It's perfect 🙏🏾🙏🏾🙏🏾🧘🏽

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Response from Djoliba Published on 07/09/2023

Thank you Sabrina for your comments 🙏🙏🙏
See you soon ⚡️⚡️⚡️
Musically 🎶🎶

Julien D.

Published on 05/09/2023 à 14h58 following a purchase from 23/08/2023

I ordered a thick skin and received a thin one. I play the djembe, not the derbuca. ☹️

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Response from Djoliba Published on 07/09/2023

Hello Julien,
We're sorry to hear that you weren't satisfied with your order.
Please do not hesitate to contact us if you have any questions!
Musically 🎶

Yann P.

Published on 05/09/2023 à 08h34 following a purchase from 28/08/2023

Product conforms, fast and careful shipment

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Martine H.

Published on 29/08/2023 à 19h05 following a purchase from 11/08/2023

Available and responsive team. The online store site is more suitable for the computer than the telephone.

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Response from Djoliba Published on 30/08/2023

Thank you Martine for your feedback 🔊
We continue to improve the site to offer you a better browsing experience.
Musically 🎶
The DJOLIBA team

Sophie C.

Published on 28/08/2023 à 16h39 following a purchase from 18/08/2023

products as described and expected. I recommend

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Response from Djoliba Published on 30/08/2023

Thank you Sophie for your recommendations 🙏
Looking forward to seeing you again!
The DJOLIBA team 🎶

Celine C.

Published on 25/08/2023 à 08h52 following a purchase from 17/08/2023

The packaging was completely torn but inside the djumbé is intact thank you.

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Henri-Armand M.

Published on 23/08/2023 à 14h39 following a purchase from 14/08/2023

The skins are very beautiful and well treated. I'm looking forward to making my own drums.

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Chez Cécile Coendoz A.

Published on 21/08/2023 à 11h39 following a purchase from 11/08/2023

Very good!

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Rémi O.

Published on 17/08/2023 à 09h39 following a purchase from 27/07/2023

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Marie-Christine P.

Published on 17/08/2023 à 08h26 following a purchase from 07/08/2023

Great. Better than I expected. Very well designed bags. And the price is just right. Many thanks

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Response from Djoliba Published on 18/08/2023

With pleasure 🙂
Musically 🎶
The DJOLIBA team

Charlotte J.

Published on 16/08/2023 à 11h36 following a purchase from 28/07/2023

Satisfied with my koshis. Interesting store with a wide range of instruments, worth discovering.

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Response from Djoliba Published on 16/08/2023

Hello Charlotte,
We look forward to seeing you again.
Don't hesitate to visit our online store
DJOLIBA.COM
The DJOLIBA team

Christian G.

Published on 16/08/2023 à 08h30 following a purchase from 07/08/2023

Very good and fast delivery 👍

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Response from Djoliba Published on 16/08/2023

Hello Christian,
Thank you for your helpful reviews 🙏
Looking forward to seeing you again very soon 🙂
The DJOLIBA team 🎶

Mélanie B.

Published on 15/08/2023 à 18h47 following a purchase from 07/08/2023

Perfect, just as I expected.

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