Customer reviews of Djoliba

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 714 published reviews
5 636 89% 4 40 6% 3 10 1% 2 9 1% 1 19 3%

Summary of reviews

Djoliba consistently delivers reliable service with fast, on-time delivery and careful packaging that protects every item. Customers highlight responsive and efficient customer service, clear product descriptions, and accurate conformity to ads and photos, contributing to smooth transactions and reassurance. They praise the durability and quality of instruments and accessories, from sturdy covers and leather quality to well-made drums, gourd skins, and mallets. Overall, the shopping experience is described as seamless and trustworthy, with multiple mentions of quick delivery, excellent product quality, and helpful support.

All reviews

G
Gérard L.
Rating: 5 out of 5
following a purchase from 20/10/2024
Good quality item, very well packaged
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A
Alexia P.
Rating: 5 out of 5
following a purchase from 16/10/2024
Very fast shipping. The beads tend to escape but the kas kas are still pleasant to use. Beautiful. Good sound.
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Camille B.
Rating: 5 out of 5
following a purchase from 13/10/2024
Perfect!
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R
Robert Pierre D.
Rating: 5 out of 5
following a purchase from 10/10/2024
Excellent service
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Response from Djoliba
Hello Robert-Pierre,
We would like to thank you for your opinion and the trust you have placed in us over the years.
As always, don't hesitate to contact us if you need anything.
See you soon,
Musically!
S
Stephanie D.
Rating: 5 out of 5
following a purchase from 07/10/2024
Very good product and fast delivery
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Response from Djoliba
Hello Stéphanie,
We would like to thank you for your feedback and are delighted that you are satisfied with your purchase.
We look forward to hearing from you.
See you soon,
Musically!
I
Ivo M.
Rating: 5 out of 5
following a purchase from 19/12/2023
All very well !!!
D
Didier P.
Rating: 5 out of 5
following a purchase from 02/10/2024
CLEAR
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Response from Djoliba
Hello Didier,
We'd like to thank you for your review, which is admittedly short, but which speaks volumes about the quality of our products and service.
See you soon,
Musically!
C
Claire I.
Rating: 5 out of 5
following a purchase from 30/09/2024
Fast delivery in the DOM, very well done thank you
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Response from Djoliba
Hello Claire,
Thank you for your review.
The team was delighted to serve you.
See you soon for more discoveries,
Musically!
M
Michka P.
Rating: 5 out of 5
following a purchase from 01/10/2024
Fast order processing and delivery. Superb drum cover
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Response from Djoliba
Hello Mishka,
Thank you for your comment.
Our entire team remains at your disposal for any questions or requests.
We hope to see you soon,
Musically!
P
Philippe S.
Rating: 5 out of 5
following a purchase from 01/10/2024
Good sevice
J
Jonathan L.
Rating: 5 out of 5
following a purchase from 18/09/2024
Top top as always
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Response from Djoliba
Hello Jonathan,
Thank you for your loyalty.
We regularly propose new products and exceptional offers, so please visit us from time to time.
We hope to see you soon,
Musically!
A
Arona D.
Rating: 4 out of 5
following a purchase from 25/09/2024
Fast delivery. Strong rope, suitable for djembes
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Response from Djoliba
Hello Arona,
We'd like to thank you for your review and are delighted to welcome you to our Djolibian community.
We hope to see you again soon,
Musically!
E
Ecole De Musique D.
Rating: 5 out of 5
following a purchase from 24/09/2024
Super service provider with very competitive prices and quality products! Fast follow-up and orders, up-to-date stock, run by responsive and very pleasant professionals. Go for it!
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Response from Djoliba
Hello,
Thank you for your recommendation.
Our team of enthusiasts is here to serve you, so please don't hesitate to contact us if you have any queries.
See you soon,
Musically !
N
Nedjma A.
Rating: 5 out of 5
following a purchase from 23/09/2024
I'm happy with my purchase. The item is of good quality, even if the finish could be improved to make it more comfortable and pleasant to use.
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Response from Djoliba
Hello Nedjma,
Thank you for your comment and your confidence in us.
We take note of your observations to improve the quality of our products.
For your information, as part of our ethical approach, our bendirs are made in Morocco by small local craftsmen, and may therefore sometimes have minor finishing imperfections, without any impact on their sound quality.
We hope to have met your expectations and to see you soon,
Musically!
R
Rémi A.
Rating: 5 out of 5
following a purchase from 11/09/2024
top!
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Response from Djoliba
Perfect!
See you soon,
Musically!
D
Daniel R.
Rating: 3 out of 5
following a purchase from 15/09/2024
Sorry! But surely the transport the box, arrived crushed more or less, but intact inside and conform to the order.
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Response from Djoliba
Hello Daniel,
Thank you for your comments.
We would like to inform you that our team is at your disposal for any problems related to the transport of your parcel. Please do not hesitate to leave your comments via the contact form ([email protected]).
We hope to hear from you soon,
Musically !
T
Thierry R.
Rating: 5 out of 5
following a purchase from 13/09/2024
FAST DELIVERY VERY GOOD
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Response from Djoliba
Hello Thierry,
Thank you for your feedback.
At Djoliba, we offer a wide range of Sonotherapy and Sound Effects.
Please visit us regularly to find what you're looking for.
We hope to see you soon,
Musically!
C
Christophe P.
Rating: 5 out of 5
following a purchase from 13/09/2024
Highly recommend. Very attentive and professional people.
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Response from Djoliba
Hello Christophe,
Many thanks for your recommendation.
See you very, very, very soon,
Musically!
H
Hubert R.
Rating: 4 out of 5
following a purchase from 09/09/2024
Perfect
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Response from Djoliba
Hello Hubert,
Thank you for your 5* rating.
Please don't forget to contact the team if you need any advice on assembly.
See you soon,
Musically!
S
Stephane C.
Rating: 5 out of 5
following a purchase from 09/09/2024
Top of the top, quality, info advice, speed, customer service... Don't change a thing!
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Response from Djoliba
Hello Stéphane,
Thank you for your encouragement.
Don't hesitate to tell others about us.
See you soon,
Musically!
M
Maxime F.
Rating: 5 out of 5
following a purchase from 06/09/2024
a
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Response from Djoliba
Hello Maxime,
We're delighted to see you again.
See you soon,
Musically!
C
Carole T.
Rating: 5 out of 5
following a purchase from 31/08/2024
Very happy with my order.
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Response from Djoliba
Hello Carole,
We would like to thank you for your opinion and for your confidence in us.
We hope to see you soon.
Best regards!
R
Richard S.
Rating: 5 out of 5
following a purchase from 06/09/2024
Very good, fast delivery.
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Response from Djoliba
Hello Richard,
Thank you for your feedback.
We look forward to hearing from you.
See you soon,
Musically!
M
Marie-Christine P.
Rating: 5 out of 5
following a purchase from 04/09/2024
Just what I was hoping for, to protect my shamanic drum and be able to take it everywhere easily, thanks to its straps, across the countryside.
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Response from Djoliba
Hello Marie-Christine,
Thank you for your comment.
You made the right choice.
Many of our customers love this cover.
We hope to see you soon,
Musically!
L
Léna V.
Rating: 5 out of 5
following a purchase from 28/08/2024
Thank you for the little gifts and the instruments that arrived on time! See you soon! Léna
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Response from Djoliba
Hello Léna,
With pleasure!
See you soon,
Musically!
P
Pierre A.
Rating: 5 out of 5
following a purchase from 26/08/2024
delivery costs too high
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Response from Djoliba
Hello Pierre,
Thank you for your comment.
We would like to inform you that our shipping costs are charged on an "actual" basis, according to the weight of the package. We do not apply any margin on shipping costs.
Your satisfaction is our priority, so please don't hesitate to contact us if you have any questions.
See you soon,
Musically!
P
Pierre B.
Rating: 5 out of 5
following a purchase from 03/09/2024
Nice item, well received
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Response from Djoliba
Hello Pierre,
Thank you for your review.
We're sure you'll be happy with it.
We hope to see you soon for more discoveries.
Best regards!
A
Amélie M.
Rating: 5 out of 5
following a purchase from 02/08/2024
Great service! I had a few delivery problems but the team was very responsive and attentive! Thank you very much.
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Response from Djoliba
Hello Amélie,
Thank you for your feedback.
Our team of passionate experts is at your service, so don't hesitate to ask for their advice.
Best regards!
B
Blanche L.
Rating: 5 out of 5
following a purchase from 03/09/2024
thank you
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Response from Djoliba
Hello Blanche,
With pleasure!
See you soon,
Musically!
F
Frédéric G.
Rating: 5 out of 5
following a purchase from 28/08/2024
TB
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Response from Djoliba
Hello Frédéric,
Thank you for your 5* rating.
Don't forget to visit us regularly for news and offers.
See you soon,
Musically!
C
Christophe R.
Rating: 5 out of 5
following a purchase from 29/08/2024
Apart from an inconsistency between the wording of the item and its description, it was perfect. The technician cleared up any doubts and was very professional.
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Response from Djoliba
Hello Christophe,
Thank you for your comment.
Thanks to you, we have identified several product sheet errors that are currently being corrected.
Please do not hesitate to send us your comments, which will help us to improve them.
See you soon,
Musically!
P
Pierrick B.
Rating: 5 out of 5
following a purchase from 29/08/2024
Fast delivery. Satisfied.
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Response from Djoliba
Hello Pierrick,
Thank you for your confidence in us.
Our team of enthusiasts is here to help you, so don't hesitate to contact us if you need any advice or have any questions.
See you soon,
Musically !
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 29/08/2024
Quality products with a beautiful finish
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Response from Djoliba
Hello Isabelle,
Thank you for your comment.
Our team of experts will be happy to answer any questions you may have.
See you soon,
Musically!
C
Christian M.
Rating: 5 out of 5
following a purchase from 28/08/2024
Top!
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Response from Djoliba
Hello Christian,
Thank you for your confidence in us.
It's great for us too.
See you soon,
Musically!
C
Corinne P.
Rating: 5 out of 5
following a purchase from 27/08/2024
Serious site, fast shipping and solid packaging
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Response from Djoliba
Hello Corinne,
Thank you for your feedback.
Come and visit us regularly to find out about new products and exclusive offers.
We hope to see you soon,
Musically!
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 23/08/2024
Perfect nothing to say
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Response from Djoliba
Hello Isabelle,
Thank you for your review.
We are delighted to count you among the Djolibiennes.
Please don't hesitate to contact us for any advice or requests!
See you soon,
Musically!
B
Bouchaib K.
Rating: 4 out of 5
following a purchase from 16/08/2024
The parcel was well and quickly received, a quality product. However, my question concerning the maintenance of the guembri and whether you have products to do this remained unanswered. Yet you emphasize your role as an advisor for musical instruments. Thank you in any case for the prompt and careful dispatch of the guembri cover.
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Response from Djoliba
Hello Bouchaib,
We apologize for the late reply.
Regarding gembri maintenance, there is no specific product. However, you can nourish the wood with linseed oil or even olive oil.
Don't hesitate to contact us by phone for advice or requests.
We hope to have met your expectations,
See you soon,
Musically !
L
Lydia E.
Rating: 5 out of 5
following a purchase from 13/08/2024
Nickel drum bag, as described and instructed. I am delighted ❤️
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Response from Djoliba
Hello Lydia,
Thank you for your feedback.
We are certain that your purchase will give you complete satisfaction.
We hope to see you soon,
Musically!
F
François-Xavier C.
Rating: 5 out of 5
following a purchase from 13/08/2024
Everything is in order! Thank you
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Response from Djoliba
Hello François-Xavier,
Thank you for your feedback.
We are delighted that you are satisfied with your purchase.
Don't hesitate to visit our website regularly for new products and exclusive offers.
See you soon,
Musically!
P
Patti Laurie L.
Rating: 5 out of 5
following a purchase from 07/08/2024
Always amazing
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Response from Djoliba
Hello Patti Laurie,
Thank you for your feedback and loyalty.
We hope to see you soon,
Musically!
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