English
★★★★★
based on 1095 reviews published
Summary of reviews
The online store provides a seamless shopping experience characterized by efficient order processing and fast delivery times, with many customers noting that their orders arrived promptly, often within just a couple of days. The quality of products received is frequently highlighted, with items described as meeting or exceeding expectations, particularly in the case of batteries that perfectly replaced old versions. Customer service is noted for its professionalism and responsiveness, where inquiries are addressed swiftly, enhancing the overall purchasing experience.
Latest customer reviews
Adapted advice, compliant product, fast delivery and secure packaging... everything is perfect! Thank you Doctibike
Very good advice. Order as described
Hello very very professional and serious thank you
Nothing to report
Part does not work
After analyzing your file, it appears that the ordered reference did not match your initial need. We understand that this type of error can happen, and we remain available to assist you in choosing the appropriate product.
However, since the charger has been modified on your side, particularly at the connector level, we draw your attention to the fact that any modification of a product cancels its original compliance and unfortunately does not allow for its coverage under the after-sales service.
For any similar situation in the future, we strongly recommend that you contact our customer service before any intervention or modification of the product. This allows us to offer you an adapted solution, under the best conditions and without compromising the warranty.
Best regards.
Super satisfied and fast delivery!
Delighted
Perfect Order received in 48h!!!
Perfect
Excellent mounted parts like the original
Great
I have received my order, the package was in very good condition.
Fast and efficient service
Listening, advice and very fast delivery. Everything is perfect.
Satisfied with the battery, fast shipping.
Well received the battery which after a test works well
New Bosch battery, at an incredible price, 100% satisfied, THANK YOU!
Nothing to complain about the service. Product perfectly meets expectations. I highly recommend.
Advice for the impeccable order, timely delivery and very well done package that arrives in very good condition. Battery meets my expectations. Great.
Hello Listening and responsive team Best regards
Everything is clear and serious
Fast and neat
Order processed quickly. Product as described. Very satisfied, I regained autonomy. It's rolling.
Ultra fast delivery and well protected, I only give 3 stars because in my case I had to significantly modify my support (rack and luggage carrier) to be able to install the battery. I took the initiative to modify my bike, but I think a return would not have been a problem. After 8 hours of work, I am satisfied with my purchase and my assembly with modifications is almost undetectable. Before the order, I had asked for advice, a warning message would have been greatly appreciated.
Only the carrier is to blame. The rest (site, order) is satisfactory.
Perfect
I have received the bike battery well, well packaged and delivery date as agreed, the battery is perfectly the same color as my bike! I am very satisfied with it.
Hello Really very satisfied, battery arrived very quickly, and everything matches perfectly, I recommend this very professional site
Battery identical to the original
Fast delivery, installation advice
Excellent, super fast delivery
Doctibike informed me very well. I am very satisfied, perfect battery for my bike. Doctibike informed me very well and very quickly. Arrived very quickly, super well packaged.
Super fast delivery. Very well packaged product. Perfect!
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Perfect top
Very good service and delivery of the correct and fast order
Perfect delivery
Simple and effective
Perfect!
Order compliant, well packaged, the customer is satisfied with the operation of their new battery