★★★★★
based on 674 reviews published
Latest customer reviews
I highly recommend it. I am satisfied with my order as well as the delivery.
Serious fast
A simple email with a photo of my old 10-year-old battery and the next day I received a link to the corresponding battery. Order placed on Tuesday, received on Friday! Top notch
Super
Perfect
The staff is rather pleasant but 1 question by email ... and 5 emails! Then follow up to ensure my order is taken into account and follow up for it to be delivered ... and get help from the bike seller to adapt the battery (integrate a wire into the bike that acts as an adapter! so-so but the interlocutors are pleasant nonetheless
We are delighted to read that the ordered product has met your expectations.
Indeed, the installation of certain specific parts like yours sometimes requires the expertise of a cycling professional.
Best regards.
Very fast delivery, super happy
Very satisfactory. Before placing my order, I spoke to someone on the phone who gave me very good information about the product I wanted. Not disappointed. Fast delivery. Ordered on Thursday late afternoon and delivered on Saturday at 1 PM. I recommend.
Thank you very much - the charger change was perfect because the one there works well without any issues. Thanks to your patience, the replacement process was very satisfactory
Since I was not French, communication was sometimes difficult and filling out the forms was challenging for me. Nevertheless, everything worked perfectly. The response time to emails is very good and the shipping is very fast. I was surprised by the relatively short delivery time of the logistics service provider. Doctibike was the only supplier of my battery and I was already skeptical, but I was very positively surprised in all respects. I can only recommend it.
Received battery as ordered in a week. Now enjoying riding my bike again.
A serious and committed company with its clients
Perfect
Very good fast service, very good battery unavailable elsewhere, just a bit expensive but that's the law of supply and demand...
Thank you very much. All was perfect.
Very good dealer. Very fast delivery.
Everything went very well. I made a mistake while placing my order and I asked for it to be canceled (they did that) and I placed the order correctly again. I received my package quite quickly. Very satisfied.
Everything went perfectly. I am very satisfied.
Fast and efficient
Hello, yes I am happy to have bought a battery from you and to get my e-bike working again, but I am a bit disappointed that I can't cover as many kilometers in one go; with the old battery, I could do a hundred kilometers. Thank you anyway.
The battery indicators do not light up during charging and resetting by long pressing the battery button does not work
Very reactive
Order shipped quickly Received in good condition and the battery meets all my expectations Perfect in every way
Good advice, product in stock
Fast and efficient. Haven't tested the battery on the bike yet 😉
Very satisfied with our acquisition. All our inquiries received relevant answers. Very high professionalism and great kindness from our contact person. All the tests carried out correspond exactly to the information provided. Highly recommended.
New battery as indicated, impeccable, thank you
Very good advice with fast delivery
Perfect. Responsive and good value for money
Ease of finding the right model on the site, ordering it... and paying. Very fast delivery, well packaged. A great price! All promises are kept. I am already giving out your contact details!
Efficient and responsive service in message exchanges, which is very appreciated.
Perfect delivery, battery fits well on my bike. Satisfied.
FAST DELIVERY, COMPLIANT PRODUCT
Hello, a lot of complications. My battery sent for diagnosis, lost in the mail. A bit of a long waiting period. One not very cooperative secretary. However, Pierre and his colleague are charming, efficient, and understanding. The proposed solution is satisfactory. My new battery is charged and operational. Thanks to them.
Very good, very efficient. Everything was very well organized.
Very happy to find a refurbished battery, and to know that I can have mine refurbished! Thank you for the quick processing of the order! Well done!
Order received quickly with quick and precise responses to my doubts regarding compatibility.
Very good
Battery corresponding to my request, delivery speed. BUT the delivery person did not come to my home as I had requested, and left the equipment at the relay, after sending me a text message! a bit cavalier all the same...
Top! Delivered quickly and works. Great communication