Reviews Doctibike

I am satisfied even though I am going to return my VAE FIT battery charger because I made a mistake; it's not easy to identify the tip in your photos, which is where my error came from! However, a 50 euro penalty is too much!

Nothing to report, perfect delivery

Quick response, and it communicates the procedure to follow to order the correct battery corresponding to the brand of your electric bike.

Satisfactory

All quick and efficient with a welcome discount applied after the order. Perfect.

The order was received quickly and matched exactly what was ordered.

An initial misunderstanding was ultimately perfectly handled by Doctibike, thank you.

I received my battery quickly, but it was not suitable, and the company contacted me for a return and a refund. Thank you.

Develop a list of skilled people by sector. It took me three months to find someone capable of properly installing a display and its specific cable.

Compatible battery arrived with a small delay of 3 weeks, as the battery was out of stock. It seems to work well. Thank you for the advice on how to save on buying a new battery.

Very satisfied Good value for money Delivery time respected

Very efficient and very fast, very good material

Very good with Léon. Very responsive and attentive

Thank you for the professionalism of the seller

Hello Very satisfied with your services Best regards Éric Ritter

Quick and efficient

Perfect service.

Very professional

Perfect, responsive, fast

Very good support, responsive

I have already given an opinion!

The battery of my Trek stopped working, and here I found a very competitive price, and the shipping was super fast. Very good shopping experience and highly recommended.

I received my engine, but I am not at all happy with the purchasing process on the site. Indeed, when I visit the site and find the model, a price appears to me. But as soon as I confirm my purchase, a different, higher price is then offered to me, and then as soon as I finish the transaction before paying, the price increases again without any explanation. Moreover, I sent a message to Pierre Hallard, customer service: "It's a bit strange because you tell me that I see the tax-excluded price, which is actually displayed including tax! By the way, now it is no longer at €832.50 but at €869.96. I don't really understand, but it does seem a bit like false advertising, doesn't it?" And he replied to me: Hello, Honestly, I couldn't tell you. From my side, the price of this engine has not changed for over 3 months; it is displayed at €999 including tax on our site. Wishing you a pleasant day, I remain at your disposal." So in summary, I went from €832 to €1007.33.

Good welcome, quick delivery. Very satisfied

Perfect

The photo on the site and the delivered product are not the same.

Fast shipping and in accordance with my request

?

Very good

Charger received that does not work

Fast delivery but very, very long for the refund (15 days)

Very happy with my purchase, very good battery life

Good advice, good listening, and efficiency, thank you.

Received quickly, interesting price

Package arrived well. The battery matches my bike, autonomy is consistent with the original one. Thanks.

Compliant and fast delivery

Order conforms to what I requested

👍

Very good.

Clear explanations about the products, ease of finding the right replacement battery references, very fast and careful shipping.