English 
M
Rating: 5 out of 5
Very satisfied, quick and effective response to my requests.
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 205 published reviews
Summary of reviews
Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.
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L
Rating: 5 out of 5
I found here what I couldn't find anywhere else
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B
Rating: 5 out of 5
Complies with the description.
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O
Rating: 5 out of 5
PERFECT, COMPLIANT AND FAST.
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A
Rating: 5 out of 5
Product availability, competitive price, fast delivery. This is the second battery I bought on the site, I highly recommend it.
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W
Rating: 5 out of 5
Ultra fast and efficient customer service.
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P
Rating: 5 out of 5
Very good thank you
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J
Rating: 5 out of 5
Package received on time as usual
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B
Rating: 5 out of 5
Skilled advice and a very nice team, I highly recommend! 👍
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D
Rating: 5 out of 5
For my first order at doctibike for mountain bike batteries, I was very happy, fast service, unbeatable prices, quick delivery, and good product, I recommend,
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B
Rating: 5 out of 5
good service, thank you
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E
Rating: 5 out of 5
Everything is okay.
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A
Rating: 4 out of 5
Speed from order to receipt.
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P
Rating: 5 out of 5
Fast, efficient, and very serious. Thank you.
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A
Rating: 5 out of 5
Very satisfied with my purchase. Very good contact before the order, delivered on time. I highly recommend Doctibike.
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Z
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
Good material, a bit expensive, but I am satisfied
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B
Rating: 5 out of 5
everything went perfectly from ordering to delivery
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J
Rating: 4 out of 5
Good
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Response from Doctibike
Dear Jose, we sincerely thank you for your positive feedback regarding our Doctibike site. Your comments are valuable and encourage us to continue improving our services. Please feel free to share your suggestions to achieve the perfect score!
P
Rating: 5 out of 5
Fast and efficient service. Very serious.
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Response from Doctibike
Mr. Lauger,
N
Rating: 5 out of 5
Excellent service and responsiveness.
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Response from Doctibike
Hello Nicolas, Thank you very much for your 5-star rating! We are delighted that our service and responsiveness met your expectations. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best. We wish you wonderful bike rides with your new battery!
C
Rating: 5 out of 5
Serious, fast
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Response from Doctibike
Hello Christophe, We sincerely thank you for your beautiful 5-star review! We are delighted to read that you appreciated our seriousness and our speed. Your satisfaction is our priority, and your feedback encourages us to continue providing quality service. We look forward to seeing you again on Doctibike!
S
Rating: 5 out of 5
charger arrived quite quickly. Very reasonable price and perfect compatibility.
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H
Rating: 5 out of 5
Mountain bike battery received well and it works. The packaging was correct.
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S
Rating: 5 out of 5
Speed, compliance.
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D
Rating: 5 out of 5
Fast delivery and product completely in line with the original. Good load capacity. I recommend.
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F
Rating: 5 out of 5
Super fast and not too expensive, and they took back my old battery.
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C
Rating: 5 out of 5
Received quickly. New battery. Thank you.
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P
Rating: 5 out of 5
Smooth transaction, good advice, professional team... perfect.
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B
Rating: 5 out of 5
Well received, well packaged
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T
Rating: 5 out of 5
Hyper professional site with more than competitive prices. They also buy back your old e-bike battery. I RECOMMEND at 200%!
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F
Rating: 5 out of 5
Excellent site and available and competent people. I was able to get parts not in the catalog by sending my frame number. I recommend!
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A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Quick response, compliant product and efficient delivery
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J
Rating: 5 out of 5
I am satisfied
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A
Rating: 5 out of 5
VERY EFFECTIVE
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J
Rating: 5 out of 5
Material meets my expectations, delivered on the scheduled date. Currently testing, works for now, will see over time.
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L
Rating: 5 out of 5
Good welcome and good advice. I recommend
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D
Rating: 5 out of 5
Very good. Relevant phone contact and fast delivery. Impeccable product.
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F
Rating: 5 out of 5
After two months of searching and contacting stores and repair workshops, I was losing hope of finding a repairer in Lyon capable of diagnosing the failure of my Brose-powered Douze V2 cargo bike. Doctibike pulled me out of the rut. Luckily they were there! They did an excellent job... and my bike is back on the road. The wait times are a bit long, but I believe that's not their fault. I will call on them when it's time for the battery to show signs of weakness.
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