Customer reviews of Doctibike

9,6 /10

Based on 1 337 published reviews

5 1 203 90% 4 68 5% 3 23 2% 2 11 1% 1 32 2%

Summary of reviews

Doctibike delivers extremely fast shipping and reliable delivery, with multiple mentions of parcels arriving quickly and on time, often in a matter of days and even within the same week. Customers highlight responsive, helpful service and clear communication from staff, including phone calls and swift email exchanges that provide explanations and additional information. The product quality and compatibility stand out, with batteries described as meeting expectations, matching descriptions, and working well on various bikes, along with careful packaging and straightforward assembly. Overall, customers repeatedly note smooth transactions, efficient processing, and trustworthy support from Doctibike.

All reviews

Patrick T.

Published on 05/04/2025 à 10h19 following a purchase from 27/01/2025

Smooth transaction, good advice, professional team... perfect.

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Bernard T.

Published on 05/04/2025 à 09h21 following a purchase from 04/03/2025

Well received, well packaged

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Thierry C.

Published on 04/04/2025 à 12h01 following a purchase from 24/03/2025

Hyper professional site with more than competitive prices. They also buy back your old e-bike battery. I RECOMMEND at 200%!

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Florian G.

Published on 03/04/2025 à 06h48 following a purchase from 25/02/2025

Excellent site and available and competent people. I was able to get parts not in the catalog by sending my frame number. I recommend!

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Annie R.

Published on 02/04/2025 à 14h02 following a purchase from 21/03/2025

Very good

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Vincent R.

Published on 01/04/2025 à 19h33 following a purchase from 10/02/2025

Quick response, compliant product and efficient delivery

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Jean-Luc M.

Published on 01/04/2025 à 09h56 following a purchase from 10/03/2025

I am satisfied

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Andre M.

Published on 01/04/2025 à 09h25 following a purchase from 21/03/2025

VERY EFFECTIVE

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Jean-François D.

Published on 01/04/2025 à 08h53 following a purchase from 19/01/2025

Material meets my expectations, delivered on the scheduled date. Currently testing, works for now, will see over time.

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Luc L.

Published on 01/04/2025 à 07h57 following a purchase from 21/03/2025

Good welcome and good advice. I recommend

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Denis R.

Published on 01/04/2025 à 07h24 following a purchase from 20/03/2025

Very good. Relevant phone contact and fast delivery. Impeccable product.

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Frederic A.

Published on 01/04/2025 à 07h12 following a purchase from 26/08/2024

After two months of searching and contacting stores and repair workshops, I was losing hope of finding a repairer in Lyon capable of diagnosing the failure of my Brose-powered Douze V2 cargo bike. Doctibike pulled me out of the rut. Luckily they were there! They did an excellent job... and my bike is back on the road. The wait times are a bit long, but I believe that's not their fault. I will call on them when it's time for the battery to show signs of weakness.

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Eugene R.

Published on 01/04/2025 à 00h34 following a purchase from 27/02/2025

fast delivery. product meets expectations

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Claire B.

Published on 31/03/2025 à 21h05 following a purchase from 09/03/2025

Effective and professional

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Jean Marc G.

Published on 31/03/2025 à 20h38 following a purchase from 07/02/2024

Listening and efficient professionals, I recommend. Jm

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Richard E.

Published on 31/03/2025 à 20h12 following a purchase from 16/05/2024

Perfect

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Marion M.

Published on 31/03/2025 à 20h09 following a purchase from 28/02/2025

Product meets my expectations

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