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N
Rating: 5 out of 5
Very serious and efficient in refurbishing a VéloBécane battery.
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 456 published reviews
Summary of reviews
Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.
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J
Rating: 5 out of 5
The product as I had ordered and the delivery was quick and without problems.
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B
Rating: 5 out of 5
Quick and compliant realization
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R
Rating: 5 out of 5
Order placed on Sunday around 6 PM, delivery received on Wednesday noon. Package arrived in perfect condition and item corresponds to my search. I sincerely recommend Doctibike. Thank you
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F
Rating: 5 out of 5
Quick service quote
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A
Rating: 5 out of 5
Perfect and at a good price
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T
Rating: 5 out of 5
Fast delivery Very good quality material
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F
Rating: 5 out of 5
In line with my expectations. I am very happy with my purchase
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J
Rating: 5 out of 5
Very well advised by the technicians and the battery is perfectly compatible and allows for better autonomy. Thank you
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J
Rating: 5 out of 5
In accordance with my order and on time. Perfect.
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M
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
OK FAST AND SPOTLESS ORDER
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N
Rating: 5 out of 5
Very professional
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P
Rating: 5 out of 5
Very satisfied.
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C
Rating: 5 out of 5
Order OK, product OK and functioning OK
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B
Rating: 5 out of 5
Top service, totally satisfied, speed and efficiency
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M
Rating: 5 out of 5
ras
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C
Rating: 5 out of 5
Very well, thank you
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A
Rating: 5 out of 5
Order in accordance with my expectations and arrived quickly perfectly packaged and protected. I recommend
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D
Rating: 4 out of 5
Ordered a battery charger for electric bike, received in 3 days, very quickly but it was not the model ordered. Following a message to customer service, I was confirmed that it was compatible with what I had ordered, I would have appreciated being informed of this difference.
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R
Rating: 5 out of 5
Very fast delivery and the battery is perfect and compliant
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J
Rating: 5 out of 5
Transport order deadline: very good efficiency thank you
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G
Rating: 5 out of 5
Arrived on time and...working
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O
Rating: 5 out of 5
Excellent. All the elements to choose the right part were present on the site. Received on time. Installation of the part. The electric bike is working perfectly again. Thank you to the whole team.
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J
Rating: 4 out of 5
Package sent and received very quickly, very careful packaging. The problem is that it is not specified that an extension is needed for the battery to fit in its housing, and that it is not available on your site. I had to buy it elsewhere, and it is not perfectly compatible (I admit that this is a permanent problem, these compatibilities :-(
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S
Rating: 5 out of 5
Very good, fast delivery
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L
Rating: 5 out of 5
Delivery speed. I will give you a little more details when I get my bike back on the road..
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D
Rating: 5 out of 5
Very serious, very professional, I highly recommend.
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A
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Very professional
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B
Rating: 5 out of 5
Very good exchanges by email, delivery on time.
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J
Rating: 5 out of 5
Package received in perfect condition and several weeks before the announced date during the high demand summer period. Excellent customer service. Thank you
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F
Rating: 4 out of 5
Fast shipping and good value for money, but I have only been using it for a short time. Let's see how it performs.
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T
Rating: 5 out of 5
Top arranged
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D
Rating: 5 out of 5
Perfect delivery and on time. I recommend
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F
Rating: 5 out of 5
Fully satisfied
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R
Rating: 5 out of 5
deadline respected product conforms to the description
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J
Rating: 5 out of 5
Very satisfied with my order! Fast and efficient delivery. The batteries arrived well, were installed and already tested: everything works perfectly. Thank you for your seriousness and efficiency!
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T
Rating: 5 out of 5
Hello Product conforms to the description on the site, fast delivery, I recommend 1st bike ride (power tube 400 bosch) 105 km autonomy top
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L
Rating: 5 out of 5
Deadline respected Product compliant What more to say Oh yes thank you
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