★★★★★
based on 586 reviews published
Latest customer reviews
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Quickly received and good product. Worth recommending!!
I struggled to find a compatible battery for my 2020 bike, they showed great availability, responsiveness, and efficiency in advising me! I finally found the right product at a good price, sent super quickly, a big thank you!
Regarding the reactivation of the battery of a bike that is no longer available (wayscral) Good communication and processing faster than announced. Very satisfied
Competitive price. Fast delivery. Perfect delivery.
Very fast delivery, perfect and compliant product
Doctobike reconditioned the battery I bought 6 years ago. I am very satisfied, it works, they also increased the amperage. I thank them very much.
Quick exchange by phone and battery availability in stock. Good advice to optimize battery life. Excellent service.
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Very fast
Hello, the order took way too long. I hope the next one will be faster, have a nice day
How can a sales company be so negligent towards its customers? An order placed at the end of May with the confirmation that my delivery would be made within 15 days, and now, 3 months later, still no delivery and no explanation despite my various follow-ups. I was therefore offered at the end of August the cancellation and refund without any compensation for the damage caused. Two days after this cancellation, I was confirmed the delivery!!! In the meantime, I found another provider, delivery in 5 days and for a price of materials half as cheap. I will not speak well of Doctibike.
We are sincerely sorry for the bad experience you encountered. Your situation does not reflect the level of service we wish to offer our customers.
As indicated during our exchanges, we are unfortunately dependent on the production uncertainties of our manufacturers, which can sometimes cause delays.
Even though this experience has not been satisfactory, we hope you will give us the chance to prove to you in the future the quality of our service.
Once again, our apologies for the inconvenience caused.
Best regards,
The Doctibike team.
Competent, fast, reasonable price
Everything went well!...
Very satisfied. Several contacts with the very competent and attentive technical service. A scheduled arrival date in mid-August, arrived in mid-August. Very satisfied, thank you.
Everything arrived well.
The battery is mounted, no problem.
Delivered quickly Happy with the service Thank you
Excellent!
Very good!!! Professional, attentive, quick, efficient, I recommend.
Five stars. Thank you.
Impeccable! All that's left is to test the equipment
Package received quickly, the choice of battery was made thanks to the advice of the salesperson.
Fast and hassle-free transaction!
Product same description.
Very well fast and perfect. Thank you
Fast delivery serious merchant
WITHOUT
I received my 2 batteries within the expected timeframe (2 weeks before the scheduled date). They integrated well with our Nakamura bikes. Thank you for your seriousness. Jean Louis
Product conforms to what I requested, fast delivery
Too bad, no extra power supply cable in stock. Fortunately, my girlfriend's e-bike charger fits it. Discharges very quickly, just 25km of autonomy.
Very good experience, fast and careful delivery, package very well packaged, haven't tested the battery yet but it seems ok
Everything is ok
Purchase of a replacement Bosch Purion. Fast delivery, new product. No issues.
Nothing to report for now
Very satisfied with the product and delivery time, thank you
Defective product upon delivery. Long customer service that I have to follow up on
Fast efficient nothing to say
Satisfied with my purchase.
Everything very fast and without any problem