/10
★★★★★
based on 397 reviews published
★★★★★
based on 397 reviews published
Latest customer reviews
5
/5
★★★★★
Top delivery. I recommend.
James C.
purchased on 30/05/2025
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5
/5
★★★★★
Excellent satisfaction, attentive staff, perfectly meets expectations, very serious in their responses, thank you to the whole team, don't change anything
Alain D.
purchased on 11/06/2025
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5
/5
★★★★★
Serious, precise advice, order arrived quickly
Nathalie S.
purchased on 11/06/2025
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5
/5
★★★★★
Perfect!
Maryse S.
purchased on 02/06/2025
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4
/5
★★★★☆
After it was not clear whether the product was used or not, Doctibike made great efforts to dispel all doubts and also offered a return. The display case was stained, but the display was better than my old one, so I kept it.
Tom M.
purchased on 07/06/2025
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5
/5
★★★★★
Very happy with the after-sales service
Patricia G.
purchased on 10/06/2025
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4
/5
★★★★☆
I simply regret that the battery is refurbished in China !!
Martine B.
purchased on 10/06/2025
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Answer from Doctibike
Hello and thank you for your feedback! We confirm that the battery you received is new and not refurbished. Like many electronic products, it is possibly made in China, which does not detract from its quality: it meets rigorous standards to ensure performance and reliability.
The Doctibike team
The Doctibike team
5
/5
★★★★★
Battery received on time. Impeccable service thank you
Claire L.
purchased on 08/06/2025
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5
/5
★★★★★
Despite the unacceptable weaknesses of BH's customer service, the Doctibike team really delivered. A phone call to keep in touch, emails, serious follow-up, and above all, great courtesy. Super!
Claude F.
purchased on 08/05/2025
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Answer from Doctibike
Hello Mr. Frisoni,
A very big thank you for your excellent rating and your comment, despite the difficulties encountered with the supplier.
For us, it is essential that our clients do not suffer from any potential uncertainties, and by reading your feedback, we are happy to see that we have managed to provide you with satisfaction and peace of mind.
We are delighted to have been able to assist you effectively, and we remain at your disposal for any future questions or needs.
The Doctibike team
A very big thank you for your excellent rating and your comment, despite the difficulties encountered with the supplier.
For us, it is essential that our clients do not suffer from any potential uncertainties, and by reading your feedback, we are happy to see that we have managed to provide you with satisfaction and peace of mind.
We are delighted to have been able to assist you effectively, and we remain at your disposal for any future questions or needs.
The Doctibike team
5
/5
★★★★★
Very happy with the battery received, the help with the order and the quick feedback.
Helene P.
purchased on 05/06/2025
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5
/5
★★★★★
Order arrived within the expected timeframe. Good protection of the package.
France O.
purchased on 05/06/2025
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5
/5
★★★★★
Satisfied
Jean Luc P.
purchased on 05/06/2025
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5
/5
★★★★★
A serious follow-up and attentive to customers thank you to the team who was able to give me quick answers and made sure that I received my order as quickly as possible
Franck S.
purchased on 09/05/2025
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5
/5
★★★★★
All good, the product, the order tracking, the speed of delivery
Dominique M.
purchased on 04/06/2025
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3
/5
★★★☆☆
For the moment I am happy with my order. However, it was only after ordering the battery that you indicated to me that you do not take back the old one, even though you already had all the specifications. Knowing this, I might not have ordered.
Patrick F.
purchased on 02/06/2025
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Answer from Doctibike
Hello,
Thank you for your feedback. We are delighted that your order meets your satisfaction.
We understand your disappointment regarding the refusal to take back the old battery, and we take note of it to improve our communication in the future.
Please do not hesitate to contact us if you have any questions or need further assistance.
Best regards,
Thank you for your feedback. We are delighted that your order meets your satisfaction.
We understand your disappointment regarding the refusal to take back the old battery, and we take note of it to improve our communication in the future.
Please do not hesitate to contact us if you have any questions or need further assistance.
Best regards,
5
/5
★★★★★
Clear and precise description on the site. Fast and compliant delivery. Tested on my bike, battery completely compatible. Motor, controller, and charger work perfectly. I will return.
Serge I.
purchased on 02/06/2025
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5
/5
★★★★★
Ordered on Sunday, received on Tuesday, battery as described, so I will order a second one. Thank you
Michel J.
purchased on 01/06/2025
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5
/5
★★★★★
Professionalism of the person who received the order (questions about the old battery very clear and requests for photos very well explained). Delivery time very good. The only downside, the delivery was sent directly to a pickup point instead of being scheduled for home delivery. Being disabled, I had to call someone to pick it up.
Serge O.
purchased on 30/05/2025
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5
/5
★★★★★
Compatible and good quality battery. It works very well. The delivery was quick and very well packaged. Thank you
Marie-line M.
purchased on 30/05/2025
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5
/5
★★★★★
Very satisfied, serious, deadline respected, I will recommend your company, thank you, best regards
Chantal C.
purchased on 17/05/2025
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5
/5
★★★★★
Everything is correct, thank you
Joan F.
purchased on 29/05/2025
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5
/5
★★★★★
Fast service and the battery works very well, thank you
Catherine W.
purchased on 26/05/2025
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5
/5
★★★★★
Hello perfect, I am satisfied thank you have a good weekend
Yannick T.
purchased on 26/05/2025
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5
/5
★★★★★
Fast service and matching the order
Jean Michel P.
purchased on 24/05/2025
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5
/5
★★★★★
Super
Sylvaine M.
purchased on 23/05/2025
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4
/5
★★★★☆
Battery received very quickly and perfectly replaces the old one. I was missing the charger, and the very professional after-sales service offered me a convenient solution. I can't wait to get everything back in working order.
Cédric T.
purchased on 13/05/2025
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5
/5
★★★★★
Reliable company, everything as presented. Recommended.
Alessandro O.
purchased on 30/04/2025
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5
/5
★★★★★
Satisfied with my purchase for now.
Daniel P.
purchased on 16/05/2025
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5
/5
★★★★★
Super Service
Gerd P.
purchased on 17/05/2025
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Answer from Doctibike
Mr. Pforr,
Thank you very much for your positive feedback and your excellent 5-star rating!
We are delighted to hear that your purchase of the Bosch battery went smoothly.
We wish you wonderful bike rides with your new equipment!
The Doctibike team
Thank you very much for your positive feedback and your excellent 5-star rating!
We are delighted to hear that your purchase of the Bosch battery went smoothly.
We wish you wonderful bike rides with your new equipment!
The Doctibike team
5
/5
★★★★★
Good
Enrique C.
purchased on 22/05/2025
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