/10
★★★★★
based on 237 reviews published
★★★★★
based on 237 reviews published
Latest customer reviews
5
/5
★★★★★
Order conforms to what I requested
Patrick B.
purchased on 11/10/2024
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Answer from Doctibike
Hello Patrick,
5
/5
★★★★★
👍
Jean S.
purchased on 11/02/2025
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Answer from Doctibike
Hello Jean,
5
/5
★★★★★
Very good.
Jean-claude B.
purchased on 10/02/2025
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Answer from Doctibike
Thank you very much, Jean-Claude, for your glowing review and the 5/5 rating! We are delighted that you enjoyed your experience with Doctibike. Your satisfaction is our priority, and we hope to see you again very soon.
5
/5
★★★★★
Clear explanations about the products, ease of finding the right replacement battery references, very fast and careful shipping.
Elise T.
purchased on 27/02/2025
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Answer from Doctibike
Dear Elise,
5
/5
★★★★★
Perfect. Fast shipping and very well protected package. Thanks to the team.
Alain D.
purchased on 16/03/2025
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Answer from Doctibike
Hello Alain,
4
/5
★★★★☆
All good, thank you
Elia G.
purchased on 11/12/2024
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Elia,
5
/5
★★★★★
Very good service
Sophie L.
purchased on 10/02/2025
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Answer from Doctibike
Hello Sophie,
5
/5
★★★★★
I received the battery as expected and on time. It works very well. Huge thanks to Doris for her very responsive and pleasant follow-up.
Pierre Q.
purchased on 14/02/2025
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Answer from Doctibike
Hello Mr. Quinaux,
5
/5
★★★★★
Customer service is attentive and very responsive, don't hesitate to call for reassurance. Fast shipping.
Marie D.
purchased on 13/02/2025
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Answer from Doctibike
Hello Marie,
5
/5
★★★★★
Doctibike were a pleasure to deal with and the battery I received is working much better than the original one that came with the bike. Very pleased with the service from start to finish.
Martin M.
purchased on 21/01/2025
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Answer from Doctibike
Dear Mr. Moore,
1
/5
★☆☆☆☆
I am not satisfied because the product does not match what I wanted.
Milandou Y.
purchased on 18/03/2025
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Answer from Doctibike
Hello,
We are sorry to learn that the product received did not meet your expectations. After verification, we indeed found an error in the product sheet, and thanks to your feedback, we were able to correct it to ensure better transparency for our future customers.
We sincerely thank you for your report and remain at your disposal to find a solution that can satisfy you.
Best regards,
We are sorry to learn that the product received did not meet your expectations. After verification, we indeed found an error in the product sheet, and thanks to your feedback, we were able to correct it to ensure better transparency for our future customers.
We sincerely thank you for your report and remain at your disposal to find a solution that can satisfy you.
Best regards,
5
/5
★★★★★
Impeccable
François G.
purchased on 19/02/2025
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Answer from Doctibike
Hello François, Thank you very much for your 5-star review! We are delighted that you had a flawless experience with Doctibike. Your satisfaction is our priority, and we hope to see you again soon. The Doctibike team
5
/5
★★★★★
Very satisfied with my order, it was perfect. I would recommend it to friends.
André G.
purchased on 28/01/2025
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Answer from Doctibike
Mr. Gouley, Thank you very much for your perfect note! We are delighted to hear that you are satisfied with your new Bosch battery and that you are considering recommending us. Your support is valuable to us. See you soon on Doctibike! The Doctibike team
5
/5
★★★★★
Thank you for your efficiency
Pascal N.
purchased on 29/11/2024
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Answer from Doctibike
Hello Pascal,
5
/5
★★★★★
Good overall performance
Pascal C.
purchased on 13/03/2025
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Answer from Doctibike
Mr. Cerrajero,
5
/5
★★★★★
Everything was perfect!
Clouet M.
purchased on 10/01/2025
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Answer from Doctibike
Dear Mrs. CLOUET, We warmly thank you for your positive feedback and your 5-star rating! We are delighted to hear that your experience with Doctibike was perfect. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon. The Doctibike team
5
/5
★★★★★
This new battery is life-changing for me! It works very well. I waited a long time for it, but it was worth it. I hope that in 3/4 years when I need another one, you will be able to provide me with it or refurbish this one. Best regards.
Carine F.
purchased on 10/01/2025
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Answer from Doctibike
Dear Carine, We sincerely thank you for your positive feedback and are delighted to hear that you are fully satisfied with your new battery. Your satisfaction is our priority, and we will do our best to assist you in the future, whether it is for the purchase of a new battery or the refurbishment of your current one. Please do not hesitate to reach out to us; we will always be here to help you. The Doctibike team.
5
/5
★★★★★
Good product as described
Didier M.
purchased on 10/12/2024
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Answer from Doctibike
Dear Didier, we sincerely thank you for your positive review and valuable feedback. We are delighted to hear that your new Shimano battery suits you. Please feel free to reach out to us if you have any other needs or questions. The Doctibike team
5
/5
★★★★★
Good site to buy batteries and chargers.
Pierre G.
purchased on 24/01/2025
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Answer from Doctibike
Mr. Gardères,
5
/5
★★★★★
Very professional product, completely compliant, fast delivery, company to recommend, and very interesting price. See you soon if necessary.
Serge L.
purchased on 18/03/2025
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Answer from Doctibike
Mr. Lambert,
5
/5
★★★★★
High-performance battery that delivers the expected service. My e-bike has regained its original performance.
Michel S.
purchased on 20/11/2024
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5
/5
★★★★★
Impeccable
Francine H.
purchased on 10/03/2025
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5
/5
★★★★★
Great. Very fast delivery and it's the only place where I found the right charger with the suitable plug.
Stephanie B.
purchased on 13/03/2025
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5
/5
★★★★★
You answered all my questions clearly, you were able to guide and explain everything with great responsiveness, thank you.
Bertrand D.
purchased on 10/03/2025
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5
/5
★★★★★
Despite the stock shortage, the delivery was quick.
Nathalie V.
purchased on 09/03/2025
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5
/5
★★★★★
Very very good!
Laurent I.
purchased on 11/12/2024
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5
/5
★★★★★
Order, super fast delivery. Very satisfied
Roger C.
purchased on 15/03/2025
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1
/5
★☆☆☆☆
A mercantile company that only seeks its own interest and has no desire to meet the expectations of its customers.
Aubrin H.
purchased on 13/10/2024
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Answer from Doctibike
Hello Sir,
We are sincerely sorry that you had this impression. Contrary to what you mentioned, we have attempted several times to contact you in order to find a solution suitable for your situation, but unfortunately, we did not receive a response from you.
Our priority remains the satisfaction of our customers, and we invite you to contact us directly by email or by phone so that we can resolve this together.
Best regards,
We are sincerely sorry that you had this impression. Contrary to what you mentioned, we have attempted several times to contact you in order to find a solution suitable for your situation, but unfortunately, we did not receive a response from you.
Our priority remains the satisfaction of our customers, and we invite you to contact us directly by email or by phone so that we can resolve this together.
Best regards,
5
/5
★★★★★
Super fast delivery, even abroad, quality equipment at very reasonable prices.
Carole A.
purchased on 22/02/2025
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3
/5
★★★☆☆
Package received quickly, but it doesn't fit. I'm waiting for an adapter for the cable and I would like to know how that is currently going.
Martin B.
purchased on 10/03/2025
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Answer from Doctibike
Mr. Baltes,
After several exchanges, you confirmed that you were able to install the part on your bike, but it was not the cause of the issue as your bike continues to malfunction.
We are still in discussions with the supplier to try to find a solution to the bike problem.
We hope to find a favorable outcome and assist you in getting your bike back in working order.
The Doctibike team
After several exchanges, you confirmed that you were able to install the part on your bike, but it was not the cause of the issue as your bike continues to malfunction.
We are still in discussions with the supplier to try to find a solution to the bike problem.
We hope to find a favorable outcome and assist you in getting your bike back in working order.
The Doctibike team