★★★★★
based on 493 reviews published
Latest customer reviews
Fast delivery
Everything as expected, the alternative battery works great. Arrived well packed within the established time. Thank you very much
Delighted! Compliant and fast delivery, thank you!
No information on battery connector. 2 models exist, obviously I ended up with the wrong one forcing me to buy a charger again. Otherwise, customer service responsiveness: good
Fast shipping, in accordance with the order Perfect
All good!
Top delivery. I recommend.
Excellent satisfaction, attentive staff, perfectly meets expectations, very serious in their responses, thank you to the whole team, don't change anything
Serious, precise advice, order arrived quickly
Perfect!
After it was not clear whether the product was used or not, Doctibike made great efforts to dispel all doubts and also offered a return. The display case was stained, but the display was better than my old one, so I kept it.
Very happy with the after-sales service
I simply regret that the battery is refurbished in China !!
The Doctibike team
Battery received on time. Impeccable service thank you
Despite the unacceptable weaknesses of BH's customer service, the Doctibike team really delivered. A phone call to keep in touch, emails, serious follow-up, and above all, great courtesy. Super!
A very big thank you for your excellent rating and your comment, despite the difficulties encountered with the supplier.
For us, it is essential that our clients do not suffer from any potential uncertainties, and by reading your feedback, we are happy to see that we have managed to provide you with satisfaction and peace of mind.
We are delighted to have been able to assist you effectively, and we remain at your disposal for any future questions or needs.
The Doctibike team
Very happy with the battery received, the help with the order and the quick feedback.
Order arrived within the expected timeframe. Good protection of the package.
Satisfied
A serious follow-up and attentive to customers thank you to the team who was able to give me quick answers and made sure that I received my order as quickly as possible
All good, the product, the order tracking, the speed of delivery
For the moment I am happy with my order. However, it was only after ordering the battery that you indicated to me that you do not take back the old one, even though you already had all the specifications. Knowing this, I might not have ordered.
Thank you for your feedback. We are delighted that your order meets your satisfaction.
We understand your disappointment regarding the refusal to take back the old battery, and we take note of it to improve our communication in the future.
Please do not hesitate to contact us if you have any questions or need further assistance.
Best regards,
Clear and precise description on the site. Fast and compliant delivery. Tested on my bike, battery completely compatible. Motor, controller, and charger work perfectly. I will return.
Ordered on Sunday, received on Tuesday, battery as described, so I will order a second one. Thank you
Professionalism of the person who received the order (questions about the old battery very clear and requests for photos very well explained). Delivery time very good. The only downside, the delivery was sent directly to a pickup point instead of being scheduled for home delivery. Being disabled, I had to call someone to pick it up.
Compatible and good quality battery. It works very well. The delivery was quick and very well packaged. Thank you
Very satisfied, serious, deadline respected, I will recommend your company, thank you, best regards
Everything is correct, thank you
Fast service and the battery works very well, thank you
Hello perfect, I am satisfied thank you have a good weekend
Fast service and matching the order
Super
Battery received very quickly and perfectly replaces the old one. I was missing the charger, and the very professional after-sales service offered me a convenient solution. I can't wait to get everything back in working order.
Reliable company, everything as presented. Recommended.
Satisfied with my purchase for now.
Super Service
Thank you very much for your positive feedback and your excellent 5-star rating!
We are delighted to hear that your purchase of the Bosch battery went smoothly.
We wish you wonderful bike rides with your new equipment!
The Doctibike team
Good
Order and delivery were perfect 👌 no issues for me. I recommend this site
Top
Super satisfied Order tracking and delivery in accordance with the rules and speed
Excellent welcome. Very attentive person providing valuable advice. Thank you very much. Best regards, Hélène Lachenal 0662531375