The online store EMGIDI is recognized for providing very good products that meet customer expectations, particularly noted for their effective heating masks. Many customers highlight the speed of delivery, with numerous mentions of orders arriving quickly and in excellent condition, ensuring a smooth shopping experience. The customer service is praised for being responsive and informative, with quick email responses and helpful explanations regarding product usage, which enhances user satisfaction.
All reviews
L
Laetitia M.
Rating: 5 out of 5
following a purchase from 17/10/2023
Very good product
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Martial B.
Rating: 5 out of 5
following a purchase from 17/10/2023
Parfait Pour ke moment bon résultat
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MARIE D.
Rating: 5 out of 5
following a purchase from 15/10/2023
Good product, easy to use. Order received on time
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MARIE LISE A.
Rating: 5 out of 5
following a purchase from 14/10/2023
parcel received in perfect condition. easy-to-use equipment.
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K
Karine N.
Rating: 5 out of 5
following a purchase from 13/10/2023
Hello I'm prone to blepharitis, so I'm particularly happy with my purchase, which really makes my life easier!
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Danielle W.
Rating: 5 out of 5
following a purchase from 14/10/2023
perfect
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michele M.
Rating: 5 out of 5
following a purchase from 15/10/2023
Adapts to customer requirements
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M
Marcelle F.
Rating: 5 out of 5
following a purchase from 15/10/2023
I was a bit upset at first because I only received one of the two masks I ordered, but after contacting the company the next morning, they phoned me and immediately sent me the missing mask. I suggest that the products sent are well protected, because the deliverers are not careful and the second mask arrived in a parcel that was partly crushed and the box containing the mask was damaged. Fortunately the mask was undamaged and works very well. Thank you for all your advice on your site and the follow-up by text message.
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N
Nicole C.
Rating: 5 out of 5
following a purchase from 13/10/2023
Fast delivery no problem
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M
Marie-Noëlle G.
Rating: 5 out of 5
following a purchase from 11/10/2023
Very fast delivery. Delighted
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HÉLÈNE D.
Rating: 5 out of 5
following a purchase from 13/10/2023
On-time delivery!
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M
Martine L.
Rating: 4 out of 5
following a purchase from 05/10/2023
satisfied with this purchase,
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M
marie-hélène G.
Rating: 5 out of 5
following a purchase from 12/10/2023
Very good
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Jacques C.
Rating: 5 out of 5
following a purchase from 12/10/2023
Fine
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P
patricia B.
Rating: 4 out of 5
following a purchase from 12/10/2023
I regret that the instructions for use are not more detailed, as regards the benefits of the mask on the ocular pathologies for which it is recommended.
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Ghizlane E.
Rating: 5 out of 5
following a purchase from 11/10/2023
Perfect shopping experience! I recommend you 100%!
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C
Chantal C.
Rating: 5 out of 5
following a purchase from 11/10/2023
Very happy with my purchase Emgidi, very good product of good quality, my package was delivered quickly I recommend
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C
Catherine O.
Rating: 5 out of 5
following a purchase from 07/10/2023
Fast delivery, effective mask (reduction of puffy eyes and liquefaction of secretions), even using a 700 W microwave.
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CHRISTINE L.
Rating: 5 out of 5
following a purchase from 09/10/2023
Very effective product that puts an end to itching
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JEAN-CLAUDE C.
Rating: 5 out of 5
following a purchase from 09/10/2023
No particular problem
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V
veronique C.
Rating: 5 out of 5
following a purchase from 07/10/2023
Always perfect.
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D
Didier W.
Rating: 5 out of 5
following a purchase from 08/10/2023
Everything went smoothly, order, delivery, packaging.
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M
marie-odile O.
Rating: 5 out of 5
following a purchase from 06/10/2023
Completely satisfied, a beep at the end of heating would be a plus, for the length of the wire I would add an extension.
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M
Michel C.
Rating: 5 out of 5
following a purchase from 05/10/2023
Product delivered on time, satisfactory: to be seen in terms of efficiency in the medium to long term.
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A
Antoinette C.
Rating: 2 out of 5
following a purchase from 05/10/2023
The mask is fine, but the cleansing discs are too greasy (I-lid'N lash) and you have to wipe your eyelids with a Kleenex afterwards, which isn't very practical! I regret buying the cleansing discs.
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Response from EMGIDI
Don't wipe off the hyaluronic acid; on the contrary, let it be fully absorbed by your skin for maximum moisturizing effect.
the hyaluronic acid in these wipes is medical-grade, which can make a difference compared with less moisturizing cosmetic hyaluronic acids.
M
Marie Q.
Rating: 5 out of 5
following a purchase from 04/10/2023
Congratulations on your patient advice and the speedy processing of your shipment.
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geneviève G.
Rating: 5 out of 5
following a purchase from 04/10/2023
fast delivery the product corresponds to my expectations
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Jean-Marie A.
Rating: 5 out of 5
following a purchase from 05/10/2023
satisfied for now
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Emmanuelle R.
Rating: 5 out of 5
following a purchase from 04/10/2023
Everything went very smoothly. Fast delivery
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Jacqueline P.
Rating: 5 out of 5
following a purchase from 03/10/2023
As described, easy to use and efficient
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O
Olivier L.
Rating: 5 out of 5
following a purchase from 04/10/2023
☆☆☆☆☆
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JACQUES E.
Rating: 5 out of 5
following a purchase from 03/10/2023
Very good site fast efficient
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B
Bernadette G.
Rating: 2 out of 5
following a purchase from 01/10/2023
The shipment is announced by the post office and is delivered to a relay point without any tracking.!14 euros in shipping costs to still have to pick it up 🙃The cables are very bulky and the velcro catches the hair. The piece of canvas "rolls" and is too wide and the mask could be wider and better encompass the eyes...
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A
Annie ,.
Rating: 5 out of 5
following a purchase from 25/09/2023
Satisfied. No problems. Thank you .
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D
Dominik G.
Rating: 5 out of 5
following a purchase from 02/10/2023
Fast delivery
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F
Françoise P.
Rating: 5 out of 5
following a purchase from 03/10/2023
good product, fast delivery.
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BRIGITTE C.
Rating: 5 out of 5
following a purchase from 01/10/2023
Delivered on time. Product conforms
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S
Sophie C.
Rating: 5 out of 5
following a purchase from 22/09/2023
The product lives up to my expectations, but the instructions, which advise you to wait until the mask has warmed up before using it, seem to me to be wrong, as the device cools immediately once it has not been powered. I think that for effective use, it should be worn while it is warming up, what do you think?
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Response from EMGIDI
Hello,
the mask must remain plugged in to operate. It does not contain a battery and is therefore not autonomous.
We advise you to wait a few minutes (2 or 3) before putting it on your eyelids to allow it to warm up.
Best regards.
K
Karim B.
Rating: 5 out of 5
following a purchase from 24/09/2023
Fast delivery. Product conforms.
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A
Armelle G.
Rating: 4 out of 5
following a purchase from 28/09/2023
On-time delivery Compliant products.
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