English 
L
Rating: 5 out of 5
Fast, efficient, very satisfied with my purchases
Translated reviews
Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 419 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
All reviews
J
Rating: 5 out of 5
Quick order, well-packaged parcel sent on time. Very good site with excellent quality-price ratios
Translated reviews
L
Rating: 5 out of 5
Order compliant and fast delivery Perfect
Translated reviews
D
Rating: 5 out of 5
Super as always! Already several orders to my credit, and I am always satisfied with fast home deliveries.
Translated reviews
H
Rating: 5 out of 5
Very good and responsive
Translated reviews
B
Rating: 5 out of 5
Fast
Translated reviews
T
Rating: 5 out of 5
Nothing to say. INCREDIBLE
Translated reviews
R
Rating: 5 out of 5
Very fast, good communication, shipping costs in the DOM can still be prohibitive
Translated reviews
F
Rating: 5 out of 5
Top, great advice, attentive seller
Translated reviews
T
Rating: 1 out of 5
Hello, I recently placed an order for two rackets. After only one game, my FILA racket cracked. I was very careful, not wanting to damage it, I even preferred to lose a point rather than hit near the glass... I am very disappointed. Can you contact me for an exchange or refund please? Best regards, Thibault
Translated reviews
Response from Esprit Padel Shop
Hello Thibault!
I invite you to check our customer service:
https://esprit-padel-shop.com/pages/politique-de-service-apres-vente-sav
Our teams will find a solution :)
I invite you to check our customer service:
https://esprit-padel-shop.com/pages/politique-de-service-apres-vente-sav
Our teams will find a solution :)
P
Rating: 5 out of 5
Top!! The site is very practical, the advice and chart of racket characteristics are very appreciated!! I would gladly recommend on the site and do not hesitate to talk about it around me
Translated reviews
R
Rating: 5 out of 5
Order compliant and fast delivery.
Translated reviews
E
Rating: 5 out of 5
Super
Translated reviews
A
Rating: 5 out of 5
Super site
Translated reviews
W
Rating: 5 out of 5
Racket received quickly. Just a small defect in the 'paint'. But very satisfied
Translated reviews
C
Rating: 5 out of 5
Very satisfied! I ordered a racket and a pair of shoes! The order was well packaged. I had to change the pair of shoes to take a slightly larger size, the exchanges with customer service were very responsive. I recommend this site 100%
Translated reviews
C
Rating: 5 out of 5
A very well-made site, very competitive prices, a very responsive customer service, delivery without any problems, in short, a site I recommend with my eyes closed! 10/10
Translated reviews
R
Rating: 1 out of 5
I received my order with defects on the racket in several places. I play once and the overgrip comes off. It's just unacceptable for a racket at that price.
Translated reviews
Response from Esprit Padel Shop
Hello Romain,
We are really sorry that your racket has defects. This is obviously not acceptable.
We invite you to contact our after-sales service at the address [email protected] so that we can resolve this issue as quickly as possible.
Thank you for your understanding and again sorry for this inconvenience.
We are really sorry that your racket has defects. This is obviously not acceptable.
We invite you to contact our after-sales service at the address [email protected] so that we can resolve this issue as quickly as possible.
Thank you for your understanding and again sorry for this inconvenience.
T
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Except for the slightly damaged parcel, the materials arrived 4 days after the order and in good condition.
Translated reviews
G
Rating: 5 out of 5
a lot of choice and interesting prices
Translated reviews
S
Rating: 5 out of 5
Fast and careful shipping, very attractive prices on promotions. I am delighted with my new racket.
Translated reviews
S
Rating: 5 out of 5
Product of very good quality in a beautiful box, careful and ultra-fast shipping! It's perfect!
Translated reviews
E
Rating: 5 out of 5
Perfect!
Translated reviews
E
Rating: 5 out of 5
Excellent experience on this site, parcel delivered quickly and perfect responsiveness, regarding a cancellation and a refund made immediately!
Translated reviews
G
Rating: 5 out of 5
Very wide choice, great promotions and a reduced shipping time: Perfect!
Translated reviews
R
Rating: 4 out of 5
Good racket but I expected it to come with a cover.
Translated reviews
D
Rating: 5 out of 5
Super customer service by phone when there was an error with my order, which then arrived in 2 working days. Great!
Translated reviews
J
Rating: 5 out of 5
Excellent product meets my expectations
Translated reviews
A
Rating: 5 out of 5
Fast shipping and well protected. Complies with the description. Perfect.
Translated reviews
B
Rating: 5 out of 5
Fast and efficient. Good price reduction on last year's padel racket.
Translated reviews
A
Rating: 5 out of 5
Very reliable, excellent communication with customers and moreover a top French site!
Translated reviews
J
Rating: 5 out of 5
Very happy with a fast delivery and excellent product (shoes)! Thank you.
Translated reviews
G
Rating: 5 out of 5
Best of the sites
Translated reviews
F
Rating: 5 out of 5
Perfect fast shipping!
Translated reviews
Y
Rating: 5 out of 5
Nothing to say! Express and accurate delivery.
Translated reviews
S
Rating: 5 out of 5
Hello, order received quickly and well packaged. However, if I may, there is a site called Padelesprit.com that uses your company's photos and details and scams people. I am reporting this as it could harm your company. Best regards.
Translated reviews
H
Rating: 5 out of 5
Great from order to delivery, very good price, good quality, I recommend.
Translated reviews
J
Rating: 5 out of 5
Delivery complies with the order and is fast. To recommend.
Translated reviews
A
Rating: 5 out of 5
Fast and efficient.
Translated reviews