English 
F
Rating: 5 out of 5
Very positive. Always delivered on time.
Translated reviews
Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
Summary of reviews
The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
All reviews
A
Rating: 5 out of 5
Very fast service and huge selection. Easy to find the products you are looking for.
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F
Rating: 5 out of 5
Hello, Good responsiveness from Europe Incontinence and, for once, the same for the carrier; it's so rare that it needs to be highlighted. Best regards
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J
Rating: 5 out of 5
I am super happy, I don't hesitate to order next time
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M
Rating: 5 out of 5
Europ Incontinence is always very responsive
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C
Rating: 5 out of 5
Very satisfied my mother is delighted
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Y
Rating: 5 out of 5
Very happy with this site and its seriousness
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C
Rating: 5 out of 5
Excellent service and delivery internationally. Good number of diverse products
A
Rating: 1 out of 5
The delivery of the products was not made to the home but directly to a relay point, which is not normal and this is not the first time. Chrono post is not doing the job.
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Response from Europe Incontinence
Hello,
We are sorry to hear about your dissatisfaction, which we fully understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
We are sorry to hear about your dissatisfaction, which we fully understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
R
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
material conforms to the description
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S
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Very happy with the ease of ordering and the speed of shipping.
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Y
Rating: 5 out of 5
Thank you, very quick, and satisfied.
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Y
Rating: 5 out of 5
Super
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E
Rating: 1 out of 5
Product Bad. I won't order again.
Response from Europe Incontinence
Hello,
Thank you for your feedback, but we are sorry to hear that you are dissatisfied with the quality of the products you ordered.
Could you please provide us with more details about the defects you found in the product?
We offer a wide range of brands and product lines so that you can find the product that suits you best. We invite you to try them out and give us your feedback.
Kind regards,
Europe Incontinence.
Thank you for your feedback, but we are sorry to hear that you are dissatisfied with the quality of the products you ordered.
Could you please provide us with more details about the defects you found in the product?
We offer a wide range of brands and product lines so that you can find the product that suits you best. We invite you to try them out and give us your feedback.
Kind regards,
Europe Incontinence.
C
Rating: 5 out of 5
Fast delivery, quality product
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C
Rating: 3 out of 5
The order itself was fine, it's the delivery. I received a phone call, I told the delivery person that I was at the doctor's, and to my surprise, they knocked on the door of the medical office while I was in the middle of a discussion with the doctor, and there was the delivery person asking for a signature. I find that unacceptable.
Translated reviews
Response from Europe Incontinence
Hello,
We are sorry to hear about your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Best regards,
Europe Incontinence.
We are sorry to hear about your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Best regards,
Europe Incontinence.
M
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
Order received very quickly, really great
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G
Rating: 5 out of 5
At each order no problem
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C
Rating: 5 out of 5
Delivery purchase in accordance with the expected timeframe, and at a fair price. Thank you!
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M
Rating: 5 out of 5
Neat, fast delivery
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F
Rating: 5 out of 5
Just very good.
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A
Rating: 5 out of 5
good
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N
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Order was sent fast and delivery was swift.
T
Rating: 5 out of 5
easy ordering, discreet delivery according to schedule
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V
Rating: 5 out of 5
Fast delivery, I'm satisfied
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B
Rating: 5 out of 5
Good
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C
Rating: 5 out of 5
Excellent quality of the diapers that I use and very good speed and communication
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B
Rating: 1 out of 5
They did not meet the delivery deadline nor did they give me any solution after writing to them several times
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Response from Europe Incontinence
Hello,
We regret your dissatisfaction and we completely understand it.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this type of situation does not happen again in the future. Unfortunately, we have no control over deliveries, as we are an independent delivery service.
We inform you that, in the future, you can choose another carrier if you wish.
We apologize for the inconvenience, although this is beyond our control.
Sincerely,
Europe Incontinence.
We regret your dissatisfaction and we completely understand it.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this type of situation does not happen again in the future. Unfortunately, we have no control over deliveries, as we are an independent delivery service.
We inform you that, in the future, you can choose another carrier if you wish.
We apologize for the inconvenience, although this is beyond our control.
Sincerely,
Europe Incontinence.
A
Rating: 5 out of 5
Excellent products and unfortunately very useful for my father. Precise and punctual timing.
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J
Rating: 5 out of 5
A top service and price.
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G
Rating: 5 out of 5
Good price, delivery to improve, I will reorder in two days
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T
Rating: 5 out of 5
Reliable and precise in delivery
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M
Rating: 4 out of 5
Ras
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S
Rating: 5 out of 5
Very satisfied
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M
Rating: 5 out of 5
Perfect!
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J
Rating: 3 out of 5
The manufacturer has changed its model. It was better before.
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Response from Europe Incontinence
Hello,
Thank you for your feedback, but we are sorry to hear about your dissatisfaction regarding the quality of the products you ordered.
Changes have indeed been made to improve the quality of the product.
Your feedback will be forwarded to the manufacturer.
We offer a wide range of brands and products so that you can find the product that suits you best. We invite you to test them and give us your feedback.
Best regards,
Europe Incontinence.
Thank you for your feedback, but we are sorry to hear about your dissatisfaction regarding the quality of the products you ordered.
Changes have indeed been made to improve the quality of the product.
Your feedback will be forwarded to the manufacturer.
We offer a wide range of brands and products so that you can find the product that suits you best. We invite you to test them and give us your feedback.
Best regards,
Europe Incontinence.