The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
All reviews
P
Patrick B.
Rating: 5 out of 5
following a purchase from 14/07/2025
Delay in delivery of one of the 2 packages because the postal code of the address was changed by the carrier! Apart from this small setback, nothing to complain about.
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ERIC S.
Rating: 2 out of 5
following a purchase from 04/07/2025
On the merchant site, nothing to say, however the products have changed, they have become of poor quality.
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Response from Europe Incontinence
Hello,
Thank you for your feedback, but we are sorry to hear about your dissatisfaction regarding the quality of the products you ordered.
Your feedback will be forwarded to the manufacturer.
Fortunately, we offer a wide range of brands and products so that you can find the product that suits you best.
Best regards,
Europe Incontinence.
A
anthony B.
Rating: 5 out of 5
following a purchase from 12/07/2025
Ras
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Anna M.
Rating: 4 out of 5
following a purchase from 09/07/2025
We haven't had time to test them more than once... they can't be reused..
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Silvano P.
Rating: 5 out of 5
following a purchase from 10/07/2025
I have been using MoliCare men premium 4 drops for five months, following a prostate surgery, and I am fully satisfied with it.
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Chantal F.
Rating: 5 out of 5
following a purchase from 11/07/2025
Very good
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Gloria C.
Rating: 5 out of 5
following a purchase from 09/07/2025
excellent
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johnny L.
Rating: 3 out of 5
following a purchase from 09/07/2025
Delivery deadlines not respected, box, paying for discretion (too bad) and damaged upon arrival (this is the second time in a row that it arrives damaged), for the changes increasingly thin (too thin), next order I will take another model.
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Response from Europe Incontinence
Hello,
Thank you for your feedback, but we are sorry to hear about your dissatisfaction, which we completely understand.
Due to a large number of orders, we have accumulated some delays and we apologize for that.
We are doing everything possible to ensure that this kind of inconvenience does not happen again in the future.
As for the damaged boxes, a complaint will be forwarded to the transport company responsible for the damages caused.
Finally, regarding the changes, we will forward your comments to the concerned brand.
Feel free to try other brands that we offer and give us your feedback.
Best regards,
Europe Incontinence.
G
GERARD D.
Rating: 5 out of 5
following a purchase from 09/07/2025
Fast delivery.
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P. D.
Rating: 4 out of 5
following a purchase from 09/07/2025
Good service and delivery.
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F
Florian J.
Rating: 5 out of 5
following a purchase from 08/07/2025
Yes
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Liliane F.
Rating: 2 out of 5
following a purchase from 08/07/2025
Delivery date scheduled between July 11 and 12...BUT package received only on July 16. Really very unfortunate. Otherwise, content OK.
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Response from Europe Incontinence
Hello,
Thank you for your feedback, but we are sorry to hear about your dissatisfaction, which we completely understand.
Due to a large number of orders, we have accumulated some delays and we apologize for that.
We are doing everything possible to ensure that this kind of inconvenience does not happen again in the future.
Best regards,
Europe Incontinence.
J
JEANNINE B.
Rating: 5 out of 5
following a purchase from 08/07/2025
Competitive prices and fast delivery times. I recommend.
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M
Manuel T.
Rating: 5 out of 5
following a purchase from 08/07/2025
This is the third time I place an order and as always it has arrived on time and in very good condition.
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Béatrice M.
Rating: 2 out of 5
following a purchase from 08/07/2025
Deliveries are always late compared to the communicated deadline.
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Response from Europe Incontinence
Hello,
Thank you for your feedback, but we are sorry to hear about your dissatisfaction, which we completely understand.
Due to a large number of orders, we have accumulated some delays and we apologize for that.
We are doing everything possible to ensure that this kind of inconvenience does not happen again in the future.
Best regards,
Europe Incontinence.
F
François Z.
Rating: 5 out of 5
following a purchase from 08/07/2025
Quality service. Choice of products. Fair prices.
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Marie france C.
Rating: 5 out of 5
following a purchase from 06/07/2025
Very well
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Toni M.
Rating: 5 out of 5
following a purchase from 07/07/2025
Excellent ease of use.
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M
Monique C.
Rating: 5 out of 5
following a purchase from 07/07/2025
Everything is fine, thank you
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A
Annie G.
Rating: 2 out of 5
following a purchase from 05/07/2025
The delivery did not go as planned, received 2 packages one by carrier and the other by Chronopost, otherwise the products are fine.
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Response from Europe Incontinence
Hello,
Could you please specify which carrier (different from Chronopost) delivered your package?
Best regards,
Europe Incontinence.
L
Laurence P.
Rating: 5 out of 5
following a purchase from 07/07/2025
Perfect as always. Why look elsewhere?
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Nathalie Z.
Rating: 5 out of 5
following a purchase from 06/07/2025
Fast delivery, information on the delivery day. Nothing to complain about.
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Lorine C.
Rating: 5 out of 5
following a purchase from 16/06/2025
Fast ordering and delivery. Products that meet the needs.
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A
ALAIN T.
Rating: 3 out of 5
following a purchase from 06/07/2025
Pickup point changed and forced to travel 20km instead of 1km. Not cool!!!
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Response from Europe Incontinence
Hello,
Thank you for your feedback, but we are sorry to hear about your dissatisfaction, which we completely understand.
The carrier was unable to deliver your package to the initial pickup point due to its temporary unavailability. They then dropped your package at the nearest pickup point.
Best regards,
Europe Incontinence.
M
Marie-Noëlle D.
Rating: 5 out of 5
following a purchase from 06/07/2025
Very good except for the discreet packaging paid 1.90 €. Everyone knew it was Tena written on the box. Being in an independent senior residence. Hello. The shame.
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Philippe S.
Rating: 5 out of 5
following a purchase from 06/07/2025
Serious, fast shipping
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S
Sabrina M.
Rating: 5 out of 5
following a purchase from 06/07/2025
-
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philippe L.
Rating: 5 out of 5
following a purchase from 07/07/2025
GOOD
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C
CELINE A.
Rating: 5 out of 5
following a purchase from 06/07/2025
Satisfied with my order
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R
raanan B.
Rating: 5 out of 5
following a purchase from 05/07/2025
Fast and efficient. A small misunderstanding due to the reuse of boxes bearing a brand other than that of the ordered goods. It should be indicated on the box that it is reused and, if possible, display the brand of the contents.
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E
Elise L.
Rating: 5 out of 5
following a purchase from 06/07/2025
Ras
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Queralt G.
Rating: 5 out of 5
following a purchase from 05/07/2025
All good
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S
Sophie M.
Rating: 5 out of 5
following a purchase from 05/07/2025
perfect
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M
magali L.
Rating: 5 out of 5
following a purchase from 04/07/2025
Perfect
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E
Erick S.
Rating: 5 out of 5
following a purchase from 04/07/2025
perfect shave
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Nicole C.
Rating: 5 out of 5
following a purchase from 04/07/2025
Good products.
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jose vicente B.
Rating: 5 out of 5
following a purchase from 05/07/2025
Good price and quite fast shipping.
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Eduardo A.
Rating: 5 out of 5
following a purchase from 26/06/2025
Good products at reasonable prices and depending on the amount of the purchase, shipping can be free.
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P
Poul A.
Rating: 5 out of 5
following a purchase from 04/07/2025
So good
R
ROMEO M.
Rating: 5 out of 5
following a purchase from 04/07/2025
Very satisfied
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