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C
Rating: 3 out of 5
The product is good but customer service is not.
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 969 published reviews
Summary of reviews
The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
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G
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
I am very satisfied with my orders, both obviously for the product but also for the accuracy of the shipping and the care of the packaging
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C
Rating: 5 out of 5
A great site to buy these incontinence-related products that can be complicated to find normally. Moreover, they are very fast in sending the purchased products.
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C
Rating: 5 out of 5
Very fast. Perfect price quality.
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C
Rating: 4 out of 5
The order takes a little while to arrive but always arrives in perfect condition.
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Response from Europe Incontinence
It is true that Mondial Relay experienced delays in certain deliveries due to changes in their agencies in Belgium and France. These delays are gradually reducing.
C
Rating: 2 out of 5
Almost 10 days for delivery. The contents were identifiable on the outer packaging despite having requested discreet packaging
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Response from Europe Incontinence
We apologize for this delay due to Mondial Relay and this oversight in discreet packaging. It is true that Mondial Relay experienced delays in certain deliveries due to changes in their agencies in Belgium and France. These delays are gradually reducing. As for the discreet packaging, this is potentially an error from our teams that should not have occurred. I invite you to contact our customer service by email at [email protected] for a free discreet packaging on your next order.
C
Rating: 5 out of 5
Fast delivery and good price quality
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C
Rating: 5 out of 5
Very good service. Fast and very serious
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