Customer reviews of Faire-livrer-des-fleurs

Trust Attestation
9,0 /10
Overall rating: 9,0 out of 10
Based on 351 published reviews
5 270 77% 4 39 11% 3 13 4% 2 12 3% 1 17 5%

Summary of reviews

Flowers and plants are frequently noted for their freshness and visual appeal, with many customers highlighting the beauty of the bouquets received. Timely delivery is consistently praised, as recipients often mention that their orders arrived exactly when promised, contributing to the overall positive experience. The ordering process is described as straightforward, with efficient tracking and prompt communication from customer service, which enhances the ease of purchasing.

All reviews

F
Fabrice F.
Rating: 5 out of 5
following a purchase from 24/06/2026
Super service and order tracking despite the heatwave. I highly recommend your flowers and your services. BRAVO
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Corinne B.
Rating: 5 out of 5
following a purchase from 28/04/2026
Very fresh flowers and plants delivered at the right time. Perfect Thank you.
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Ludivine P.
Rating: 5 out of 5
following a purchase from 15/04/2026
A very beautiful bouquet delivered on time and that made someone happy. I will not hesitate to recommend here!
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Carole L.
Rating: 5 out of 5
following a purchase from 08/04/2026
Perfect service. Bouquet as shown in the photo. Delivery on time.
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Caroline L.
Rating: 1 out of 5
following a purchase from 17/03/2026
Yes. As you indicated to me, the sender's name was missing. I would have contacted the client.
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Response from Faire-livrer-des-fleurs
Hello, we are sorry but you have the message card and the "signature" location on the site, if you do not fill it out we are not responsible for it, and we cannot recall all orders without a signature, many people do this voluntarily to remain anonymous, best regards.
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Yulia L.
Rating: 5 out of 5
following a purchase from 27/02/2026
Fantastic
J
Jacqueline C.
Rating: 5 out of 5
following a purchase from 23/02/2026
It was perfect.. the bouquet was as shown in the photo, and the delivery was well respected. Thank you. I recommend this site. JC
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Hannah H.
Rating: 5 out of 5
following a purchase from 20/02/2026
Arrived on time and beautiful 💐
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jean L.
Rating: 5 out of 5
following a purchase from 15/02/2026
Welcome, service, listening, choice of compositions, prices and speed
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ÉVELYNE T.
Rating: 5 out of 5
following a purchase from 12/02/2026
The recipient was very satisfied
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laurent B.
Rating: 2 out of 5
following a purchase from 12/02/2026
The bouquet of flowers is expensive for the service paid, 6 tulips and 5 roses for €48 and on the message to add, more than half of it was missing.
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Stephane F.
Rating: 5 out of 5
following a purchase from 10/02/2026
simple ordering process with confirmation email. Good order tracking and quality of flowers.
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JEAN LUC A.
Rating: 5 out of 5
following a purchase from 27/01/2026
Perfect! I recommend
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Hanna L.
Rating: 5 out of 5
following a purchase from 20/01/2026
All good
J
Jacqueline G.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very satisfied with the chosen bouquet, delivery on the day and time respected. Thank you
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cristian L.
Rating: 1 out of 5
following a purchase from 22/12/2025
Never received the bouquet
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Peter S.
Rating: 4 out of 5
following a purchase from 12/12/2025
Needed more information about the despatch and the estimated time of delivery on the delivery day.Ordering was good and the flowers were lovely
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CARLA B.
Rating: 5 out of 5
following a purchase from 09/12/2025
All great
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Cécile F.
Rating: 5 out of 5
following a purchase from 09/12/2025
Delivered on time. Perfect
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Martine D.
Rating: 5 out of 5
following a purchase from 27/11/2025
A photo would have completely satisfied me not being on site.
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Christian S.
Rating: 5 out of 5
following a purchase from 20/10/2025
Respect for deadlines and good delivery, Beautiful flowers and ribbon I recommend
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Mylène K.
Rating: 5 out of 5
following a purchase from 15/10/2025
Hello, I didn't know this site, I had to make contact because I didn't fully understand everything, the phone contact answered my requests with simple and concise explanations.
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Gaëlle G.
Rating: 5 out of 5
following a purchase from 13/09/2025
Everything was perfect. Thank you
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Aline S.
Rating: 5 out of 5
following a purchase from 21/09/2025
Very satisfied
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Heather A.
Rating: 5 out of 5
following a purchase from 15/09/2025
I was very happy with the bouquet sent to my friend, she loved the colours & they were delivered on time for her birthday. I would recommend your service & happily use again.
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Philippe L.
Rating: 5 out of 5
following a purchase from 05/09/2025
Excellent service! Thank you!
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Kelly T.
Rating: 5 out of 5
following a purchase from 03/09/2025
I made a mistake on the order, they contacted me 3 minutes after I confirmed to let me know, they canceled the order so I could place another one. Responsiveness and friendliness +++++
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Murielle B.
Rating: 5 out of 5
following a purchase from 04/09/2025
Ease of ordering flowers and the bouquet was delivered to the crematorium as I requested. Also, the bouquet was very beautiful.
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Judith M.
Rating: 2 out of 5
following a purchase from 23/07/2025
Marvellous, very beautiful flowers the recipient was very happy
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Annie P.
Rating: 1 out of 5
following a purchase from 09/08/2025
very good
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LAPALUS N.
Rating: 1 out of 5
following a purchase from 13/08/2025
I am not satisfied because I was charged twice, one amount corresponds to my second request which is 91 euros. I am still waiting for my refund of my first payment of 96 euros which does not correspond at all to my first order that was canceled due to a ribbon issue. Thank you for forwarding my observations.
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Response from Faire-livrer-des-fleurs
Dear customer, you cannot say things like that. You placed an order for a cushion asking us to add a ribbon, an option you did not order. We canceled the order and its payment to allow you to reorder with the option. You cannot be refunded for an amount not paid. On the second order, instead of reordering the same product with its ribbon, you ordered a bouquet, which we delivered, so we do not see where the problem lies, except for the management of the order on your part when it was placed.
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Ginevra F.
Rating: 5 out of 5
following a purchase from 13/08/2025
Had a very good experience, flowers got delivered on the same day
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Elise E.
Rating: 1 out of 5
following a purchase from 03/08/2025
La commande devait être livrée lundi matin. Je vous ai contacté ce matin-là, et vous m’avez dit que vous aviez contacté le fleuriste, qu’il recevrait les fleurs à midi et qu’il livrerait le bouquet en début d’après-midi. Cependant, la livraison n’a pas eu lieu. Dans l’après-midi, le livreur a envoyé un message au destinataire, mais il ne savait même pas comment se rendre à l’adresse et a dit qu’il ne pouvait pas la trouver. Le destinataire a donc dû se rendre au magasin mardi matin pour récupérer le bouquet lui-même. Cette expérience a été très décevante. Merci de trouver une solution si vous souhaitez que je commande régulièrement.
Response from Faire-livrer-des-fleurs
Bonjour

vous ne pouvez dire cela le destinataire n'a pas voulu que le fleuriste se rende a son adresse et il a demandé a venir chercher les fleurs a la boutique, ce qui n'est pas la même chose. La personne est venue une semaine plus tard en demandant a notre fleuriste de ne pas le dire ! cordialement
J
Josephine M.
Rating: 1 out of 5
following a purchase from 18/07/2025
Did not receive delivery of the flowers ordered at the indicated address delivered to another destination. Non-compliance with the instructions given during the order: unacceptable professional fault for such a painful event.. Requesting a full refund for this order and also for the damage caused
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Response from Faire-livrer-des-fleurs
Hello, you cannot say that, your order was delivered at the opening of the funeral home by the shop manager, we are sorry if the plant arrangement of €38.00 ordered was lost by the funeral services, moreover we have proceeded with your full refund as a commercial gesture despite the delivery being made, best regards
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Oliver M.
Rating: 5 out of 5
following a purchase from 15/06/2025
Amazing flowers, my partner was very happy. And customer service is very responsive and helpful. Would definitely recommend!
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Jane D.
Rating: 5 out of 5
following a purchase from 11/06/2025
As I was let down by Interflora and I went with your company and my friend was very pleased with her bouquet that you delivered very quickly. Thankyou so much
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Marion H.
Rating: 5 out of 5
following a purchase from 08/05/2025
Beautiful flowers and good service
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Elodie G.
Rating: 5 out of 5
following a purchase from 05/05/2025
Very good, super fast.
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Sofie R.
Rating: 5 out of 5
following a purchase from 03/05/2025
Very simple purchasing process and efficient delivery as agreed.
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Gaëlle G.
Rating: 5 out of 5
following a purchase from 07/04/2025
Thank you from the bottom of my heart for your responsiveness and the beautiful floral arrangement you created. My friend was able to receive his gift on the big day. With all my thanks.
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