Customer reviews of Faire-livrer-des-fleurs

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 355 published reviews

Summary of reviews

The store consistently delivers on-time, with many reviews noting flowers arriving exactly when promised and aligned with customer requests, including matching photos and specific delivery locations. Customers highlight reliable service, easy ordering processes, and proactive communication, including confirmations, tracking, and responsive support that helps with clarifications or changes. The quality and beauty of the arrangements come through repeatedly, with fresh flowers, varied bouquets, and thoughtful extras like ribbons and vases, contributing to positive recipient satisfaction. Overall, the experience is described as efficient, dependable, and customer-focused, making recipients happy and several customers likely to return.

All reviews

J
Jean-Marc F.
Rating: 2 out of 5
following a purchase from 25/05/2024
Not multicolored. Red flowers and some greenery. 4 or 5 gerberas with 2 branches of mini roses. Expensive for over 40 euros
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Response from Faire-livrer-des-fleurs
Hello the bouquet ordered is 29.00€ and not 40€, our florists do their best with the budget conceded. We remain at your disposal so that you send us a photo of the bouquet if you wish to open a file of reclalamtion, very cordially
M
Marie-Laure P.
Rating: 5 out of 5
following a purchase from 29/04/2024
Absolutely delighted with the delivery!
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Agnes J.
Rating: 5 out of 5
following a purchase from 03/04/2024
Parfaut
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Raymonde H.
Rating: 5 out of 5
following a purchase from 17/03/2024
First experience with this site. Excellent satisfaction from the person receiving the bouquet.
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Marie B.
Rating: 3 out of 5
following a purchase from 01/03/2024
I have not received confirmation that my flowers were delivered to the funeral home on the requested day as I was unable to attend the funeral to check the delivery.
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Response from Faire-livrer-des-fleurs
Hello, as the status of your order on the site indicates, your order has been delivered on time.
M
Megan S.
Rating: 5 out of 5
following a purchase from 08/02/2024
Great service thank you
A
Angelique N.
Rating: 5 out of 5
following a purchase from 29/02/2024
Delivery on time. Bouquet as per website. I recommend this service!
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Nathalie B.
Rating: 5 out of 5
following a purchase from 27/02/2024
Service as ordered, perfect telephone reception. I recommend
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Sonia C.
Rating: 5 out of 5
following a purchase from 14/02/2024
Excellent!!!!
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Steven C.
Rating: 5 out of 5
following a purchase from 14/02/2024
Great service and very fast.
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Laurence D.
Rating: 5 out of 5
following a purchase from 11/02/2024
Beautiful lilies! Flowers delivered on time
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Camille D.
Rating: 1 out of 5
following a purchase from 06/02/2024
I'm very disappointed because we didn't see the plants we ordered at the church. I have no news about this order and being in mourning I don't have the courage to make a complaint.
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Response from Faire-livrer-des-fleurs
Good day to you,
We have just read your message about "certified reviews". You should have contacted us the same day.
We would like to inform you that we have opened a complaint file on this subject:
Our florist did deliver your order to the Cathedral, only the deliveryman mistakenly dropped it off at around 10:00 a.m. in the morning instead of in the early afternoon.
If a ceremony took place between the drop-off and the ceremony time of Me Kyriasiseffectively you must not have found your order at the Cathedral.
We offer you either a re-delivery of your order to the family (please give us the name, address and telephone number of the recipient) or a refund of your order, as our florist should not have delivered the flowers to the church so early.

awaiting your decision
with our apologies for the delay
customer service
H
Houda A.
Rating: 5 out of 5
following a purchase from 16/01/2024
The flowers were delivered on time although we had called late....person on the phone very nice and understanding...I recommend!
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Marie-Paule B.
Rating: 5 out of 5
following a purchase from 08/01/2024
CLEAR
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Marie L.
Rating: 4 out of 5
following a purchase from 03/12/2023
Convenient, delivery made as described Beautiful bouquet But ... a little expensive
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Catherine D.
Rating: 5 out of 5
following a purchase from 22/11/2023
Very nice performance, thank you
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Veronique J.
Rating: 1 out of 5
following a purchase from 21/11/2023
The colors and flowers of the bouquet are too different from the visual on the order. Insufficient flowers for size L ordered.
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Response from Faire-livrer-des-fleurs
Hello, we are sorry that you found your bouquet too small. You should have sent us a photo of it to check whether it was the right size or not.
N
Nicolas D.
Rating: 5 out of 5
following a purchase from 18/11/2023
Order placed on Friday for delivery on Monday morning. The service worked very well and the bouquet was delivered to its destination as planned.
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Armenuhi A.
Rating: 5 out of 5
following a purchase from 19/11/2023
Muy bueno
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Emmanuelle A.
Rating: 5 out of 5
following a purchase from 15/11/2023
Beautiful bouquet Very reliable service
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Clare M.
Rating: 5 out of 5
following a purchase from 19/11/2023
Perfection!
G
Guillaume G.
Rating: 4 out of 5
following a purchase from 03/11/2023
The bouquet arrived on time and was apparently pretty, thank you! If I had to say something, it's about the price of delivery which I find excessively expensive considering the distance: from Cannes to Cannes: 12.50€!
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Betty A.
Rating: 5 out of 5
following a purchase from 23/10/2023
Very professional service
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Alain G.
Rating: 2 out of 5
following a purchase from 27/10/2023
There was no way of knowing whether the bouquet had been delivered. If so, there was no note to accompany the bouquet. Not really great
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Response from Faire-livrer-des-fleurs
Hello, your order has been delivered, the message card was included with the order because without it, our operator cannot deliver the composition as it does not have the name of the deceased. Please note that the Pompes Funèbres collects the message cards and gives them to the families.
A
Agnes A.
Rating: 5 out of 5
following a purchase from 19/10/2023
Beautiful bouquet, exactly as ordered and delivered on time. Interlocutors concerned about the proper execution of the delivery. I recommend 👌
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Antal L.
Rating: 5 out of 5
following a purchase from 22/10/2023
Very satisfied with the bouquet and the efficiency of the delivery thank you
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Muriel H.
Rating: 5 out of 5
following a purchase from 19/10/2023
Satisfied in every way.
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Stephanie G.
Rating: 5 out of 5
following a purchase from 22/07/2023
All right!
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Christine T.
Rating: 5 out of 5
following a purchase from 29/09/2023
The flowers were appreciated
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Nathalie C.
Rating: 5 out of 5
following a purchase from 28/09/2023
Very good Easy to order and perfect for delivery Thank you
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Barbara P.
Rating: 5 out of 5
following a purchase from 16/09/2023
Everything was very well organized. The service was fast and efficient. The bouquet chosen was beautiful and had the desired effect. Thank you so much!
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Beverly L.
Rating: 4 out of 5
following a purchase from 12/09/2023
Very pleased the flowers were lovely
J
John M.
Rating: 5 out of 5
following a purchase from 12/09/2023
Very good service - flower arrangement greatly appreciated by recipient. Good communication, especially as I live in the UK
P
Philias N.
Rating: 5 out of 5
following a purchase from 02/09/2023
Ras
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Robert C.
Rating: 5 out of 5
following a purchase from 21/08/2023
The most reliable delivery service in my experience, with an excellent selection of flowers
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Pascal E.
Rating: 5 out of 5
following a purchase from 31/07/2023
The flowers were there before we arrived and as ordered.
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Chantal G.
Rating: 5 out of 5
following a purchase from 25/07/2023
Beautiful heart of white flowers
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Nathalie C.
Rating: 5 out of 5
following a purchase from 22/07/2023
Perfect delivery Beautiful bouquet
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Kerry L.
Rating: 5 out of 5
following a purchase from 11/07/2023
This is the second time I have delivered flowers to a colleague in France from the UK using Faire-Livrer-des-fleurs, and each time the transaction has been seamless, and the bouquets beautiful. Thank you!
G
Guillaume T.
Rating: 5 out of 5
following a purchase from 18/06/2023
Excellent service. On-time delivery.
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