/10
★★★★★
based on 274 published reviews
★★★★★
based on 274 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
I have not received confirmation that my flowers were delivered to the funeral home on the requested day as I was unable to attend the funeral to check the delivery.
Marie B.
purchased on 01/03/2024
Translated review Answer from Faire-livrer-des-fleurs
Hello, as the status of your order on the site indicates, your order has been delivered on time.
2/5
★★☆☆☆
There was no way of knowing whether the bouquet had been delivered. If so, there was no note to accompany the bouquet. Not really great
Alain G.
purchased on 27/10/2023
Translated review Answer from Faire-livrer-des-fleurs
Hello, your order has been delivered, the message card was included with the order because without it, our operator cannot deliver the composition as it does not have the name of the deceased. Please note that the Pompes Funèbres collects the message cards and gives them to the families.
2/5
★★☆☆☆
Paying a lot of money for a little bouq
Françoise B.
purchased on 16/03/2023
Translated review Answer from Faire-livrer-des-fleurs
Hello, we are surprised by your comment, indeed you ordered a sheaf at 80.00€. If however you wish it thank you to send us a photograph of the sheaf so that we can check the conformity. Sincerely
2/5
★★☆☆☆
Very small bouquet for the price
Valerie U.
purchased on 09/03/2023
Translated review Answer from Faire-livrer-des-fleurs
Good evening
we are sorry if you were disappointed with the service, would you have in your pssession the photo of the bouquet so that we can open a file of reclamation in your favor. In the expectation well cordially the service customers
we are sorry if you were disappointed with the service, would you have in your pssession the photo of the bouquet so that we can open a file of reclamation in your favor. In the expectation well cordially the service customers
3/5
★★★☆☆
I would have liked to have a return of delivery with a photo of the flowers delivered.
Martine M.
purchased on 22/08/2022
Translated review3/5
★★★☆☆
The bouquet was beautiful but the lilies were completely closed (we did not have the pleasure to see the flowers especially since it was a cremation...) and with the kraft paper we did not see the roses. What a pity...
Eliane C.
purchased on 26/02/2022
Translated review Answer from Faire-livrer-des-fleurs
We are sorry the florist had just received the fresh flowers. thank you for your understanding
3/5
★★★☆☆
Flowers have been delivered. I know this because of the family's thanks but not because of Deliver-Flowers. I would have liked to receive confirmation of delivery and a picture of what was delivered.
Lucie G.
purchased on 09/02/2022
Translated review3/5
★★★☆☆
I had noted to put "A LUCAS" on the banner and it was put the name of the ste not great.
Géraldine S.
purchased on 26/11/2021
Translated review3/5
★★★☆☆
Difficult to give an opinion for a funeral since it is delivered directly to the cemetery, it would be nice to send by mail or text a picture of the bouquet and the note
Régine D.
purchased on 24/11/2021
Translated review Answer from Faire-livrer-des-fleurs
We are sorry but we had asked our florist to send you the delivery confirmation with the photo by sms, with all our apologies for this oversight on his part.
2/5
★★☆☆☆
The order was very disappointing because the posey was significantly smaller than the picture on line. It was 50€. I shall not use them again.
Jacqueline E.
Answer from Faire-livrer-des-fleurs
Good evening
We are sorry that you are disappointed with the delivery made by our florist, you can send us a complaint with the photo of the product so that we can verify the elements making your dissatisfaction. Regards
We are sorry that you are disappointed with the delivery made by our florist, you can send us a complaint with the photo of the product so that we can verify the elements making your dissatisfaction. Regards
3/5
★★★☆☆
Nice bouquet, but small size, compared to the price paid !!!!!
Marie-christine A. Translated review
Answer from Faire-livrer-des-fleurs
We regret that the service of our florist did not give you satisfaction, the basket of flowers Charlestion is a small basket of flowers about 20 cm and the price of flowers is very high in Reunion which explains a higher price than in metropolitan France, could you send us the photo of the composition so that we can treat your complaint, cordially
2/5
★★☆☆☆
I have to say that I am very pleased with the service and the quality of the bouquet.
Jean-pierre M. Translated review
Answer from Faire-livrer-des-fleurs
We are sorry if the delivery was not up to your expectation, thank you to send us the picture so that we can open a complaint file. In the meantime, the customer service
3/5
★★★☆☆
I have not received confirmation of the delivery of the flowers ???
Laurent F. Translated review
Answer from Faire-livrer-des-fleurs
Hello, we only come back to you in case of delivery problem, you can check the status of your order on our website at any time. Sincerely
3/5
★★★☆☆
The cushion did not correspond to the proposal made when ordering
Jacqueline B.
purchased on 29/08/2020
Translated review2/5
★★☆☆☆
No news of the delivery. As this is a distant funeral, perhaps I will have a late return? the florist who provides the service could take a photo of the bouquet at the place of delivery with the date and time with the means available to us in our time...
Danielle R.
purchased on 12/08/2020
Translated review Answer from Faire-livrer-des-fleurs
Hello, the status of your order is visible on our site, if you wanted a photo of the delivery it was enough to make the request when you ordered. We remain at your entire disposal.
3/5
★★★☆☆
A little disappointing. The site that offers flowers for delivery to the hospital doesn't know the address of the hospital, wants the name of the person who will receive the flowers, etc... Do not advertise flowers for a crematorium if you do not know where it is!
Gaillard Y.
purchased on 13/07/2020
Translated review Answer from Faire-livrer-des-fleurs
Dear Customer, if it is a delivery to the hospital repository it is not a delivery to the crematorium, we have all the addresses of hospitals and crematoriums provided that the request of our customer is clear and unequivocal, which is why we came back to you to have details on the desired delivery address as well as the name of the deceased without which we can not ensure your delivery.We don't think that the seriousness of our customer service deserves a mark of 3, whereas if we had delivered without calling you back, there would have been a delivery dispute for which we could not be held responsible. Sincerely
2/5
★★☆☆☆
I ordered a bouquet with lily of the valley and I received the bouquet without lily of the valley and with faded daisies, I am very disappointed
Luc D.
purchased on 28/04/2020
Translated review Answer from Faire-livrer-des-fleurs
Dear Customer, if the delivery made by our florist is not in conformity, please send us a picture of it so that we can process your complaint. We look forward to hearing from you.
3/5
★★★☆☆
I compared the photo of the bouquet received by my sister (bouquet I compared the photo of the bouquet received by my sister (ordered: Generous Elegance), and the one in the photo on your site (Classic); same number of flowers; where is the difference, and what justifies the price difference?
Ribeiro A.
purchased on 04/09/2019
Translated review Answer from Faire-livrer-des-fleurs
dear customer,
we are surprised that you did not contact us about this, thank you to send us the picture of the bouquet so that we can take into account your complaint and give a quick follow-up.
We are sorry if a mistake was made by our florist.
Sincerely
the customer service
we are surprised that you did not contact us about this, thank you to send us the picture of the bouquet so that we can take into account your complaint and give a quick follow-up.
We are sorry if a mistake was made by our florist.
Sincerely
the customer service
3/5
★★★☆☆
The delivery although punctual was disappointing for the presentation of the bouquet of inferior quality to the bouquet of the photo of WESS
Jacques D.
purchased on 01/05/2019
Translated review2/5
★★☆☆☆
When I ordered the flowers they stated that they would be delivered the next morning (the recipient’cs birthday). They weren’t delivered until the following afternoon.
Tom F.
purchased on 27/04/2019
Translated review