Customer reviews of France Trampoline

9,4 /10

Based on 22 233 published reviews

5 16,5k 74% 4 4 944 22% 3 464 2% 2 115 1% 1 173 1%

Summary of reviews

France Trampoline receives consistently positive feedback across product quality, delivery, and customer service. Customers highlight sturdy, well-made items such as trampolines, covers, mats, and nets, with many noting that parts fit as described and the materials feel durable and safe. Fast and reliable shipping is repeatedly praised, with on-time arrivals, careful packaging, and responsive after-sales support that helps with assembly, replacements, and guidance on product choices. The overall experience is described as efficient, trustworthy, and satisfying, with several mentions of clear instructions, accurate descriptions, and helpful, attentive staff.

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Dominique L.

Published on 26/08/2021, 13:49 following a purchase from 15/07/2021

Deadlines respected and conformity of the ordered product

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Sören S.

Published on 26/08/2021, 11:49 following a purchase from 15/07/2021

Timely delivery and good goods

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Peyrard D.

Published on 26/08/2021, 11:48 following a purchase from 13/07/2021

Everything is very good

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Dalina M.

Published on 26/08/2021, 11:20 following a purchase from 12/07/2021

Everything great! Thank you!

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Elisabeth B.

Published on 26/08/2021, 09:26 following a purchase from 19/04/2021

Good product, secure. The children are delighted.

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Vincent M.

Published on 26/08/2021, 08:44 following a purchase from 03/04/2021

Waiting time: 3 months!!! A bit much

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Nathalie D.

Published on 25/08/2021, 19:58 following a purchase from 15/07/2021

Top customer service.

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Guillaume C.

Published on 25/08/2021, 19:18 following a purchase from 11/07/2021

Good product, good overall quality. We are satisfied. However: - too bad there is no protection for the trunks of trees - assembly is not that simple: we had to use a winch to sufficiently tension the cable - too bad the "handle" cannot be easily removed for periods of non-use

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Daphne S.

Published on 25/08/2021, 16:19 following a purchase from 07/07/2021

Very professional, good follow-up of order information before delivery! Very satisfied with the quality of the material

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Patrice F.

Published on 25/08/2021, 15:15 following a purchase from 11/07/2021

Delivery deadline met. Product ok. Easy assembly but requires strong hands.

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Vanessa L.

Published on 25/08/2021, 12:19 following a purchase from 14/07/2021

Very satisfactory, very good product quality.

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Roberto G.

Published on 25/08/2021, 10:48 following a purchase from 05/07/2021

Perfect and quick in shipping. Excellent material

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Stephane D.

Published on 25/08/2021, 10:22 following a purchase from 29/04/2021

listening

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Virginie I.

Published on 25/08/2021, 09:46 following a purchase from 09/07/2021

Very satisfied with the product, easy to assemble and very aesthetic..

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Jean-Yves C.

Published on 25/08/2021, 09:26 following a purchase from 13/07/2021

Perfectly corresponds to my request. Good timing. Delivered without problem.

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Celine C.

Published on 25/08/2021, 08:26 following a purchase from 07/07/2021

Good responsiveness

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Amandine A.

Published on 24/08/2021, 19:59 following a purchase from 13/07/2021

A trustworthy site. Good quality goods. Delivery in a short time (less than a week).

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Martine P.

Published on 24/08/2021, 19:41 following a purchase from 19/05/2021

Bravo for the very good reception and information during each phone call. Our family is delighted to have been able to replace the worn parts and thus have a functional trampoline again.

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Stephane D.

Published on 24/08/2021, 19:34 following a purchase from 16/06/2021

The product is good but the boxes received were very damaged and even torn open. The fitting of some parts remains extremely difficult with only the tools provided

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Nicolas P.

Published on 24/08/2021, 19:22 following a purchase from 12/07/2021

Very good product except for the tools provided to tighten the connections between tubes

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Julien T.

Published on 24/08/2021, 17:48 following a purchase from 22/04/2021

Perfect as always

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Francois P.

Published on 24/08/2021, 15:53 following a purchase from 09/07/2021

Delivery as expected and on time

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Pauline D.

Published on 24/08/2021, 13:39 following a purchase from 05/04/2021

No issues.

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Alain L.

Published on 24/08/2021, 10:19 following a purchase from 09/07/2021

the spring protector cushion ordered replaces the same defective one on a KANGUI trampoline that their customer service does not cover

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Severine O.

Published on 24/08/2021, 09:10 following a purchase from 25/05/2021

Delivery expected in a few days... but in the end the product was awaited for several weeks although in stock...

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Response from France Trampoline Published on 25/05/2021

Hello, thank you for your feedback. On the same day of your order on 25/05, we contacted you by email to ask you to verify the compatibility of the safety net, as it was not the same as your previous trampoline order. We never received a response from you regarding this email, just a few months later an email asking where the delivery was. We apologize for the slightly late shipment in early July. We do our best to inform our customers and help them choose the right product suited to their needs. Best regards, the France Trampoline team.

Marie-Laure P.

Published on 23/08/2021, 20:59 following a purchase from 11/07/2021

Happy with our purchase. We bought the trampoline several years ago. It is used almost daily and we needed to change the mat. That is done. Thank you for allowing us to have spare parts long after the purchase.

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Katy B.

Published on 23/08/2021, 19:50 following a purchase from 05/07/2021

Very good

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Annie G.

Published on 23/08/2021, 17:20 following a purchase from 10/07/2021

Delivery on time and product in line with my expectations

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Anne-Claire D.

Published on 23/08/2021, 17:12 following a purchase from 06/07/2021

Very satisfied with my purchase.

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Marie Claude H.

Published on 23/08/2021, 13:38 following a purchase from 28/06/2021

very good service. Impeccable delivery. The product meets our expectations.

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Françoise R.

Published on 23/08/2021, 12:27 following a purchase from 11/07/2021

Completely satisfied

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Dorothée J.

Published on 22/08/2021, 21:34 following a purchase from 05/07/2021

Very efficient reception

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Manfred H.

Published on 22/08/2021, 19:54 following a purchase from 10/07/2021

*****

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Clare M.

Published on 22/08/2021, 18:56 following a purchase from 10/07/2021

Super easy to order and very fast

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Monique B.

Published on 22/08/2021, 15:33 following a purchase from 10/07/2021

Excellent

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Joëlle Y.

Published on 22/08/2021, 15:32 following a purchase from 11/07/2021

Very good

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Marion M.

Published on 22/08/2021, 13:49 following a purchase from 11/07/2021

Problem with the trampoline, not resolved despite several emails to customer service. Too bad for the price of the product!

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Tim R.

Published on 22/08/2021, 11:46 following a purchase from 12/07/2021

Top

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Laurence C.

Published on 21/08/2021, 17:40 following a purchase from 01/07/2021

nothing to report

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Lorraine H.

Published on 21/08/2021, 17:32 following a purchase from 11/07/2021

Very good quality product

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