Customer reviews of France Trampoline

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Olivier P.

Rating: 5 out of 5

Published on 10/09/2020 à 17h15 following a purchase from 22/07/2020

All good, no issues.

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Cf W.

Rating: 4 out of 5

Published on 10/09/2020 à 13h26 following a purchase from 28/07/2020

Fast delivery, easy order, product okay

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Natacha P.

Rating: 4 out of 5

Published on 10/09/2020 à 11h23 following a purchase from 15/07/2020

Product conforms to the description.

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Karin C.

Rating: 4 out of 5

Published on 10/09/2020 à 08h59 following a purchase from 22/04/2020

Good product but delivery time too long.

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Maud S.

Rating: 2 out of 5

Published on 09/09/2020 à 21h38 following a purchase from 03/05/2020

During the COVID crisis, I understand that the delays were extended; however, the payment was processed immediately, about two months before delivery. This business practice is ***

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Response from France Trampoline Published on 07/05/2020

Hello, thank you for your comment. Indeed, during this crisis, we experienced supply delays and extended delivery times. We did our best to regularly update these delays on our site. We sincerely apologize for the inconveniences caused. Best regards, the France Trampoline team.

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Mathieu L.

Rating: 5 out of 5

Published on 09/09/2020 à 20h46 following a purchase from 26/07/2020

Fast delivery and quality zip line, no issues.

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Philippe M.

Rating: 4 out of 5

Published on 09/09/2020 à 20h45 following a purchase from 03/06/2020

well packaged, no parts missing. But delivery time was very long (over 2 months). However, I knew this, you told me, so it's fine for me.

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Patricia B.

Rating: 4 out of 5

Published on 09/09/2020 à 17h32 following a purchase from 29/05/2020

satisfied

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Thais G.

Rating: 5 out of 5

Published on 09/09/2020 à 16h44 following a purchase from 26/07/2020

Everything was great, I ordered the protective foam for the bars of the trampoline and they turned out very well, I am very happy!

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Didier G.

Rating: 5 out of 5

Published on 09/09/2020 à 13h39 following a purchase from 26/07/2020

Satisfactory item. To see if it lasts over time. Perfect delivery.

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Cedric M.

Rating: 4 out of 5

Published on 09/09/2020 à 13h21 following a purchase from 16/05/2020

Quality product. Too bad the delivery times are not respected, but especially that we are not kept informed of the extension of this delay.

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Anne-marie D.

Rating: 3 out of 5

Published on 09/09/2020 à 11h55 following a purchase from 28/07/2020

7 out of 10

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Response from France Trampoline Published on 30/07/2020

Hello, thank you for this comment! Please feel free to give us more detailed feedback at [email protected] so we can achieve a 10/10 next time. The France Trampoline team.

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Roxane B.

Rating: 4 out of 5

Published on 09/09/2020 à 10h48 following a purchase from 28/07/2020

Very satisfied with the France trampoline service

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Clement M.

Rating: 4 out of 5

Published on 09/09/2020 à 09h53 following a purchase from 30/07/2020

Order placed very simply and very quickly, careful delivery and respected; however, I am a bit disappointed with a product that comes from *** (this was not mentioned anywhere) and which is not of top quality.

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Bernhard S.

Rating: 5 out of 5

Published on 09/09/2020 à 09h13 following a purchase from 28/03/2020

Price/performance: Top goods were delivered well packaged, assembly was easy based on detailed instructions, products seem to be of high quality. Our children have a lot of fun with it. The only downside: delivery time Unfortunately, the delivery was delayed due to the COVID situation.

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Florence M.

Rating: 3 out of 5

Published on 08/09/2020 à 21h30 following a purchase from 08/05/2020

The products are of very good quality but on this last order, the delivery times were really long... and we had no commercial gesture. It's a shame

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Response from France Trampoline Published on 09/05/2020

Hello and thank you for this feedback, Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences and thank you again for your trust. The France Trampoline team.

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Anne Sophie S.

Rating: 5 out of 5

Published on 08/09/2020 à 20h38 following a purchase from 19/05/2020

Very good follow-up of the order

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Jocelyne N.

Rating: 5 out of 5

Published on 08/09/2020 à 17h51 following a purchase from 27/07/2020

Very good quality of the zip line. The children and adults love it. The delivery was very fast and without problems.

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Michel D.

Rating: 5 out of 5

Published on 08/09/2020 à 17h22 following a purchase from 28/07/2020

very good

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Darwin M.

Rating: 5 out of 5

Published on 08/09/2020 à 16h13 following a purchase from 11/05/2020

Perfect, fast despite the confinement issues we all had.

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Hans-ulrich L.

Rating: 5 out of 5

Published on 08/09/2020 à 13h41 following a purchase from 21/07/2020

*** Everything went super well

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Ludivine F.

Rating: 4 out of 5

Published on 08/09/2020 à 13h27 following a purchase from 14/05/2020

Perfect except for longer than expected delays not specified on the order

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Arne B.

Rating: 5 out of 5

Published on 08/09/2020 à 13h12 following a purchase from 27/07/2020

Very timely delivery. Good product. I can highly recommend this provider.

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Patrick G.

Rating: 5 out of 5

Published on 08/09/2020 à 12h53 following a purchase from 08/05/2020

I recommend this site for purchasing a trampoline.

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Marie-christine V.

Rating: 5 out of 5

Published on 08/09/2020 à 10h44 following a purchase from 02/06/2020

The delivery was a bit long, probably due to COVID-19

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Benoît M.

Rating: 1 out of 5

Published on 08/09/2020 à 08h48 following a purchase from 24/05/2020

The delivery time was very bad and no gesture / apology from the team.

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Response from France Trampoline Published on 28/05/2020

Hello and thanks for your feedback. Unfortunately, during this health crisis, we suffered from supplies delay, we would like to sincerely apologize that you had to also suffer from this. We did our best to inform customers about new delivery times as soon as possible. Again, sorry for the inconvenience. France Trampoline team.

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Sandra B.

Rating: 4 out of 5

Published on 07/09/2020 à 21h56 following a purchase from 16/05/2020

Excellent quality product. Robust appearance and very pleasant to use. Quite simple to assemble. Order delivered in 2 parts. Very long delivery time (3 weeks after the indicated deadline at the time of order knowing that the initial deadline was already 2 months due to COVID).

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Frédéric B.

Rating: 5 out of 5

Published on 07/09/2020 à 20h51 following a purchase from 26/06/2020

nothing to report

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Michael B.

Rating: 4 out of 5

Published on 07/09/2020 à 20h23 following a purchase from 13/05/2020

Good after-sales service

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Patrick L.

Rating: 5 out of 5

Published on 07/09/2020 à 20h19 following a purchase from 21/07/2020

Very fast delivery

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Elisabeth E.

Rating: 3 out of 5

Published on 07/09/2020 à 18h36 following a purchase from 05/05/2020

Very good quality trampoline but many back and forth to obtain a complete trampoline (error in the delivered parts, missing parts in the first delivery).

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Response from France Trampoline Published on 07/05/2020

Hello, and thank you for your feedback. We are sincerely sorry about this experience which does not reflect the quality of service we are used to providing. Even though we have obviously taken these comments into account, we would like to extend our sincere apologies for these inconveniences, and thank you for your trust. The France Trampoline team

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Franz B.

Rating: 5 out of 5

Published on 07/09/2020 à 18h35 following a purchase from 20/07/2020

Everything went well and the quality is right

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Claudine M.

Rating: 3 out of 5

Published on 07/09/2020 à 18h26 following a purchase from 10/06/2020

delivery time of more than 3 months we were informed but 3 weeks more for delivery is exaggerated ("your package has left!!" and 3 weeks later still nothing)

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Response from France Trampoline Published on 14/06/2020

Hello, We are surprised by your comment because after checking, and unless we are mistaken, your order placed on June 10 was indeed shipped on July 16, and delivered on Thursday, July 30. Could you please check again that the package has not been received by someone else (relative, neighbor...)? We remain at your disposal for the follow-up of your file. Best regards, the France Trampoline team

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Franck L.

Rating: 3 out of 5

Published on 07/09/2020 à 18h13 following a purchase from 04/06/2020

The product meets my needs, but the delivery time is really very long.

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Response from France Trampoline Published on 04/06/2020

Hello, Thank you for your comment! Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconvenience caused and remain at your disposal at [email protected] for any further questions or comments. The France Trampoline team

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Durant C.

Rating: 5 out of 5

Published on 07/09/2020 à 17h29 following a purchase from 28/04/2020

listening service, quality product and responsive after-sales service.

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Laëtitia D.

Rating: 5 out of 5

Published on 07/09/2020 à 17h16 following a purchase from 24/07/2020

Fast order and delivery. Very good quality products

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Olivier R.

Rating: 1 out of 5

Published on 07/09/2020 à 16h45 following a purchase from 04/06/2020

I called twice to change the delivery date because I was not present that day, I was assured twice that I would be called back I am still waiting!

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Response from France Trampoline Published on 07/06/2020

Hello, Thank you for your comment. Once your package has left our warehouse to be handed over to the carrier, we unfortunately no longer have control over the scheduled delivery date. The carrier should have called you to agree on a date with you, we invite you to contact them if you wish to change it. On our side, we remain at your disposal at [email protected] for any further questions. The France Trampoline team

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Soline M.

Rating: 5 out of 5

Published on 07/09/2020 à 16h19 following a purchase from 11/05/2020

Very good quality trampoline, easy to assemble. Delivery time a bit long but we knew this at the time of ordering, COVID probably didn't help...

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Emilie G.

Rating: 5 out of 5

Published on 07/09/2020 à 15h51 following a purchase from 28/07/2020

Fast and careful delivery

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Pierre B.

Rating: 5 out of 5

Published on 07/09/2020 à 15h45 following a purchase from 26/02/2020

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