France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
All reviews
K
Katharine D.
Rating: 5 out of 5
following a purchase from 03/04/2020
The service at France Trampoline has been excellent. They are polite, have good knowledge of shipping to other countries. They respond quickly to emails and on the phone. The products are good quality and have been delivered on time.
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Christophe G.
Rating: 5 out of 5
following a purchase from 26/04/2020
Order placed during the lockdown. Delivery respected. Top product quality. Thank you.
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Sylvie R.
Rating: 5 out of 5
following a purchase from 01/06/2020
Order of springs for our trampoline purchased 5 years ago... and we are still very happy with it. Aside from a small wait related to stock, nothing to report on this order. We really recommend the quality and seriousness of France Trampoline.
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F
Florent B.
Rating: 5 out of 5
following a purchase from 17/06/2020
Fast respect for deadlines and as always great material quality.
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M
Miriam S.
Rating: 5 out of 5
following a purchase from 10/06/2020
We had a complaint about our trampoline. We described our problem in writing and were then called back. We were able to clarify everything and the replacement parts were delivered as quickly as possible. Everything went well.
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Sébastien P.
Rating: 5 out of 5
following a purchase from 14/05/2020
Perfect
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Emilie M.
Rating: 5 out of 5
following a purchase from 19/05/2020
super delivery, fast, friendly delivery person, product arrived without the packages being damaged, delivery is always done the same day and almost at the same time. So great, I would like other companies to use this provider, I would have received my orders on time and in better condition.
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E
Elsa K.
Rating: 4 out of 5
following a purchase from 09/05/2020
Good despite the announced delivery delay
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Maria Antonia G.
Rating: 5 out of 5
following a purchase from 08/06/2020
Everything is fine, as we expected
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Claire T.
Rating: 5 out of 5
following a purchase from 08/05/2020
Very good quality products, always reliable for several years.
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Thanaële L.
Rating: 5 out of 5
following a purchase from 22/07/2020
Good service, quick delivery with appointment. Nice jumping!
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Eddie M.
Rating: 4 out of 5
following a purchase from 01/07/2020
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C
Céline Z.
Rating: 5 out of 5
following a purchase from 05/05/2020
Very responsive customer service that immediately canceled a double order placed by mistake. Delivery on time. Product conforms to the description and of very good quality. Assembly is quite simple.
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Estelle C.
Rating: 5 out of 5
following a purchase from 26/05/2020
Quick and clear phone response.
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Fabienne A.
Rating: 5 out of 5
following a purchase from 03/05/2020
Thank you, always listening to customers.
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Annie P.
Rating: 5 out of 5
following a purchase from 29/06/2020
Article of very good quality and received before the expected date
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Ghislaine T.
Rating: 3 out of 5
following a purchase from 26/05/2020
The products are good but the delivery time is too long. So far I am still waiting for my order.
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Response from France Trampoline
Hello, we are surprised by your comment because after checking, your order was indeed shipped on July 2nd and delivered on Monday, July 6th. Could you please check again that the package has not been received by someone else (relative, neighbor...)? We remain at your disposal for the follow-up of your file. Best regards, the France Trampoline team
N
Nelly L.
Rating: 4 out of 5
following a purchase from 05/06/2020
Trampoline of very good quality that makes our son happy. Small downside on the delivery times since it was supposed to arrive on June 30th (before his birthday), then finally shipped on July 2nd (the day of his birthday) to be available for delivery 10 days later. The surprise effect was not quite the same...
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Lovane E.
Rating: 4 out of 5
following a purchase from 26/05/2020
Product satisfaction
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C
Christine S.
Rating: 4 out of 5
following a purchase from 26/05/2020
The net I bought is almost perfect but we can't close the zipper as it is missing at least 30 to 40 cm even when pulling very hard
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Benjamin P.
Rating: 5 out of 5
following a purchase from 11/05/2020
Good product conforming to the request... The delays were long but they corresponded to what was announced... so no worries
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Claude M.
Rating: 5 out of 5
following a purchase from 26/05/2020
Quality trampoline. Fast delivery
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Patricia D.
Rating: 4 out of 5
following a purchase from 20/05/2020
Very good product quality. Easy to assemble and clear instructions. Following an error on my part, very good responsiveness from the after-sales service.
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Yann D.
Rating: 5 out of 5
following a purchase from 04/06/2020
Quality products, good communication, but delivery delay due to a stock shortage.
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William F.
Rating: 5 out of 5
following a purchase from 29/06/2020
Simply delighted!
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Philippe M.
Rating: 5 out of 5
following a purchase from 10/05/2020
Product in line with my expectations.
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D
Daniel S.
Rating: 5 out of 5
following a purchase from 16/04/2020
It's exactly what we were looking for. Thank you.
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Sophie M.
Rating: 4 out of 5
following a purchase from 26/05/2020
Good product, but the assembly instructions are not clear at all
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C
Cedric D.
Rating: 5 out of 5
following a purchase from 13/05/2020
Despite a problem upon receipt of the package (plastic cut), very good contact with customer service and replacement product sent.
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J
Julien M.
Rating: 5 out of 5
following a purchase from 18/05/2020
Honestly, impeccable site, a super quality trampoline... everything is great, maybe just the delivery time a bit long but announced on the site, well the ladder as an option on a trampoline at *** euros is a bit stingy but I highly recommend France trampoline forget about ***
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J
José G.
Rating: 5 out of 5
following a purchase from 01/05/2020
Good service
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C
Céline V.
Rating: 4 out of 5
following a purchase from 25/05/2020
Product conforms to the description, arrived before the expected date to my son's great joy. The manual is not very clear, prefer the explanations on the website.
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C
Christophe S.
Rating: 5 out of 5
following a purchase from 17/05/2020
Product that seems to be of very good quality overall, to be confirmed in use. No issues for about a month despite intensive use of the Zip Line by our children... Easy and quick assembly, in accordance with the provided instructions. I highly recommend this product.
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C
Cecile B.
Rating: 5 out of 5
following a purchase from 05/06/2020
Very good service, even for a shipment abroad (Spain)
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Michele Z.
Rating: 5 out of 5
following a purchase from 01/07/2020
Delivery on time. Excellent quality product for total safety. My grandchildren are delighted.
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Monica C.
Rating: 5 out of 5
following a purchase from 16/05/2020
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Zoltan K.
Rating: 5 out of 5
following a purchase from 26/06/2020
Very helpful! They even asked which model, as it might not fit!!! Top service
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Nadine K.
Rating: 4 out of 5
following a purchase from 24/05/2020
Prompt response to questions via email. Reliability of delivery
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Jean-luc C.
Rating: 5 out of 5
following a purchase from 23/05/2020
Thank you for the follow-up on all your trampolines, even older ones, as we were able to change the surround, too TOP.
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M
Matthias G.
Rating: 4 out of 5
following a purchase from 18/05/2020
Delivery time relatively long, but was announced at the time of purchase. Item and delivery were good. Easy assembly, high quality. Gives a durable impression... Price-performance ratio excellent.
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