Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 067 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

All reviews

C
Chantal L.
Rating: 5 out of 5
following a purchase from 30/06/2020
Very satisfied.
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C
Cyril C.
Rating: 5 out of 5
following a purchase from 18/05/2020
Quality product, deadlines respected.
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F
Fabrice C.
Rating: 5 out of 5
following a purchase from 26/05/2020
The product meets my expectations and I have no regrets about paying more than the trampolines on the market.
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S
Sandra T.
Rating: 5 out of 5
following a purchase from 12/05/2020
Good performance.
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G
Gwenael L.
Rating: 4 out of 5
following a purchase from 09/06/2020
Good service.
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J
Jérôme L.
Rating: 4 out of 5
following a purchase from 23/05/2020
Quality material very appreciated by the many users!
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F
François D.
Rating: 5 out of 5
following a purchase from 24/04/2020
Very good product, delivery time a bit long.
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D
Daniel B.
Rating: 5 out of 5
following a purchase from 28/05/2020
In line with expectations. Delivered before the initially scheduled date.
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J
Johannes H.
Rating: 4 out of 5
following a purchase from 16/06/2020
Very appreciated and efficient telephone service; perfect order tracking. The only downside was the very mediocre service from Mondial Relay; I strongly suggest changing delivery providers.
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Arnaud D.
Rating: 5 out of 5
following a purchase from 08/07/2020
The product reflects the company and its staff...excellent
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Samuel G.
Rating: 5 out of 5
following a purchase from 22/06/2020
Parts ordered, after being well guided on the site, on a model that is not very new, well received. Perfect. The only downside, my account had been deleted and yet I continued to receive ads/promos.
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C
Charlène L.
Rating: 4 out of 5
following a purchase from 05/04/2020
Great product. Very long delivery
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Louis D.
Rating: 5 out of 5
following a purchase from 02/07/2020
I have called on your services several times and it went very well. Thank you
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Julie C.
Rating: 4 out of 5
following a purchase from 02/05/2020
good quality item, long delivery times.
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P
Pacifique M.
Rating: 3 out of 5
following a purchase from 02/05/2020
Extended delivery time without communication
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Response from France Trampoline
Hello, We sincerely apologize for the longer than normal shipping time. Indeed, at this time, we were still experiencing the consequences of the current crisis. Best regards, The France Trampoline Team
D
David C.
Rating: 5 out of 5
following a purchase from 07/07/2020
Very good service
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A
Aline D.
Rating: 5 out of 5
following a purchase from 24/05/2020
Happy with my purchase
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Kamel K.
Rating: 5 out of 5
following a purchase from 06/07/2020
Very good site with very good quality products.
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D
Didier V.
Rating: 4 out of 5
following a purchase from 28/05/2020
Nothing to complain about. Compliant with the order
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Stephanie C.
Rating: 4 out of 5
following a purchase from 22/04/2020
Very long delivery
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Emilie V.
Rating: 5 out of 5
following a purchase from 08/07/2020
Excellent advice and very serious after-sales service
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D
Daniel E.
Rating: 5 out of 5
following a purchase from 11/06/2020
Courteous welcome, great responsiveness and efficiency in dealing with my problem. Delivery time respected. Nothing to say!!
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Jean-yves L.
Rating: 5 out of 5
following a purchase from 09/06/2020
Order placed easily and waiting for delivery
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M
Martin B.
Rating: 5 out of 5
following a purchase from 14/05/2020
Very good quality
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A
Aurélia D.
Rating: 5 out of 5
following a purchase from 11/05/2020
The product meets our expectations and the delivery was quite fast!
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Géraldine F.
Rating: 5 out of 5
following a purchase from 17/05/2020
Quick order, clear site.
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Olivier B.
Rating: 4 out of 5
following a purchase from 30/06/2020
4 stars, because just a size error in the jumping mat.. The second shipment was long..
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F
Francoise E.
Rating: 4 out of 5
following a purchase from 22/06/2020
Everything went well but I was unable to place my order online due to missing or incorrect passwords. I was therefore forced to order by phone
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G
Gerd Z.
Rating: 5 out of 5
following a purchase from 25/05/2020
Super trampoline!
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A
Alexilia B.
Rating: 5 out of 5
following a purchase from 29/05/2020
Following premature wear of the protective pad, the company was able to react quickly to our issue and sent us another one. Serious site, quality products despite our small issue, which was resolved quickly.
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P
Pauline M.
Rating: 4 out of 5
following a purchase from 04/07/2020
Very fast delivery, quality material
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Joseph V.
Rating: 5 out of 5
following a purchase from 15/05/2020
very good to recommend
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Fanny C.
Rating: 5 out of 5
following a purchase from 15/06/2020
I couldn't manage to order online. So I called your customer service. As always, the welcome is warm, the staff answers your questions, they are patient, courteous, and pleasant. In 10 years I have called 4 times and I recommend your products for their quality.
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A
Aline Q.
Rating: 4 out of 5
following a purchase from 22/05/2020
Good service even though we had to wait more than 2 months between ordering and receiving the trampoline. But the product is very satisfactory.
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E
Emilio B.
Rating: 2 out of 5
following a purchase from 18/05/2020
*** Regarding the order and payment confirmation, a disaster. Between the order and the shipment, there was no confirmation of the bank deposit. My attempts to communicate with you were another failure. Despite everything, the trampoline is very good.
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J
Jerome M.
Rating: 3 out of 5
following a purchase from 10/05/2020
The product is compliant, we recently assembled it, but I find that it lacks some additional explanations in certain places for assembly. We took photos because some straps holding the net were damaged upon opening the package. I have photos that I can send you. Please provide me with an address for the photos. Regards.
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Response from France Trampoline
Hello, We are sorry to learn that your package was damaged. We have taken your request into account. You can send us your photos at the following address: [email protected] Best regards, The France Trampoline Team.
R
Robin T.
Rating: 5 out of 5
following a purchase from 29/03/2020
Very good.
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P
Pasha C.
Rating: 5 out of 5
following a purchase from 06/04/2020
Would highly recommend France Trampoline for excellent quality products and fantastic customer service. Ordered zip line, Ninja slack line and large oval trampoline in May and thank goodness we did as it kept our children happy, fit and busy during lockdown.
J
Jean Marc M.
Rating: 5 out of 5
following a purchase from 25/05/2020
Great product, team present despite a difficult period, I recommend with my eyes closed
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V
Valerie V.
Rating: 5 out of 5
following a purchase from 29/06/2020
A little long on the delivery. The date announced at the order was not respected.
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