France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
All reviews
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Pasha C.
Rating: 5 out of 5
following a purchase from 06/04/2020
Would highly recommend France Trampoline for excellent quality products and fantastic customer service. Ordered zip line, Ninja slack line and large oval trampoline in May and thank goodness we did as it kept our children happy, fit and busy during lockdown.
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Jean Marc M.
Rating: 5 out of 5
following a purchase from 25/05/2020
Great product, team present despite a difficult period, I recommend with my eyes closed
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Valerie V.
Rating: 5 out of 5
following a purchase from 29/06/2020
A little long on the delivery. The date announced at the order was not respected.
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Eric L.
Rating: 4 out of 5
following a purchase from 17/05/2020
Very satisfied with the product, however the delivery was longer than expected and the delivery person's friendliness was really limited.
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Jodi W.
Rating: 5 out of 5
following a purchase from 13/06/2020
Very good service, by telephone and using the site.
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Frederic L.
Rating: 4 out of 5
following a purchase from 22/05/2020
Product conforms and very good but delivery time very long (possibly due to the covid19 lockdown).
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Julien T.
Rating: 4 out of 5
following a purchase from 10/05/2020
Very nice quality trampoline and easy to assemble. Interaction with customer service was very good. Delivery time was very long, but it was announced before confirming the order. I recommend!
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James C.
Rating: 1 out of 5
following a purchase from 15/06/2020
To the point of making the order, the service was good. After the money had been paid, it descended downhill quickly. Not great in any way.
Response from France Trampoline
Hello, we're sorry to learn of your dissatisfaction. We couldn't find any email from you regarding your order. Unfortunately, we are still suffering the consequences of the health crisis. At the time of your order, your product was indicated as being out of stock with a restocking date of July 31st. The restocking date was met, your order was shipped on July 27th. We make every effort to inform you as clearly as possible, the restocking dates of our products are indicated on each product. The France Trampoline team is at your disposal for any question by email or telephone. We would like to apologize for the delay in receiving your order. We apologize for the delay in receiving your order,
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Dominique F.
Rating: 3 out of 5
following a purchase from 14/05/2020
Very good product. But the announced delay was not respected, exceeded by a month, no information on the subject. However, the price is debited in full at the time of the order. The delivery person was very, very unfriendly.
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Response from France Trampoline
Hello, We are sincerely sorry for the longer than usual restocking delays. We have suffered the consequences of the current crisis. We do our best to inform our customers about the status of their order if it is delayed. We confirm that an email was sent to you in June to inform you of the delay. We apologize again if you did not receive it, it is common for our emails to end up in SPAM. Best regards, The France Trampoline Team.
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Emeline S.
Rating: 5 out of 5
following a purchase from 03/07/2020
Very good quality jumping mat.
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Véronique P.
Rating: 4 out of 5
following a purchase from 07/07/2020
Order placed with delivery within a week, received within two weeks (difficulties due to the restrictive measures of covid19). Excellent quality material, completely in line with my expectations. Very friendly and attentive customer service. I recommend this site.
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Cyril G.
Rating: 5 out of 5
following a purchase from 28/06/2020
I recommend. Fast delivery, super quality.
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Ludovic F.
Rating: 5 out of 5
following a purchase from 22/04/2020
Listening and very good advice.
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Hilda D.
Rating: 5 out of 5
following a purchase from 22/06/2020
I sent an email for advice, and we received a very quick response. Very good material, which lasts, I recommend.
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Gilles P.
Rating: 1 out of 5
following a purchase from 05/05/2020
Very disappointed with the net that raises the mat.
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Response from France Trampoline
Hello, We are sincerely sorry to learn of your dissatisfaction. Please know that we take your comment into consideration to make a technical improvement to the product. Best regards, The France Trampoline Team.
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Jean-marc R.
Rating: 5 out of 5
following a purchase from 06/07/2020
Very good provider, the order arrived on time and the product corresponds well to what was presented. I recommend this high-quality site.
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Amadi A.
Rating: 4 out of 5
following a purchase from 27/04/2020
Very good quality product, I recommend it to everyone.
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Anne D.
Rating: 5 out of 5
following a purchase from 01/07/2020
Very good product. Very attractive site.
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Ana T.
Rating: 5 out of 5
following a purchase from 21/05/2020
Good service
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Octave S.
Rating: 5 out of 5
following a purchase from 01/07/2020
I am satisfied with this one-time order. If I had to modify the mat again, I would call France Trampoline.
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Daniel O.
Rating: 4 out of 5
following a purchase from 06/07/2020
Delivered on time.
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Michael A.
Rating: 4 out of 5
following a purchase from 18/05/2020
Excellent quality, but a bit expensive. The customer service on the phone was very good. There was a bit of a lack of clarity on the site, so I called customer service. Be very patient for the delivery time, also extended by Covid. We are very satisfied with the trampoline and the service provided.
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Gaelle C.
Rating: 5 out of 5
following a purchase from 02/05/2020
Very good phone contact, person in customer service
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Emmanuel C.
Rating: 5 out of 5
following a purchase from 03/07/2020
Deadline respected, quick and clear response to my questions by email.
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Morgane L.
Rating: 5 out of 5
following a purchase from 28/06/2020
Quality and fast services
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Seynabou T.
Rating: 5 out of 5
following a purchase from 01/04/2020
Good product. Quality trampoline. Satisfied with customer service.
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Claire D.
Rating: 4 out of 5
following a purchase from 09/05/2020
Trampoline received 3 months after the order. But the order was placed at the end of April 2020, during COVID-19... that explains it. Package well wrapped.
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Elodie A.
Rating: 5 out of 5
following a purchase from 01/06/2020
French design and service, I was very well advised on the phone and the site is well made, you can easily find the trampoline that meets your needs. No unpleasant surprises, it meets our expectations and we spend all our time on it!
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Sebastiano C.
Rating: 5 out of 5
following a purchase from 05/05/2020
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Maury P.
Rating: 1 out of 5
following a purchase from 26/04/2020
After several months of waiting, I received an incomplete package (a goal cage with only the net and no metal frame!!!)
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Response from France Trampoline
Hello, We sincerely apologize for the inconveniences encountered. We have opened a claim with our carrier. The sales team took your request into account the same day and immediately processed the refund for the product. Best regards, The France Trampoline Team
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Celine M.
Rating: 5 out of 5
following a purchase from 26/05/2020
Despite the circumstances, very good service and product
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Fabrice L.
Rating: 3 out of 5
following a purchase from 05/05/2020
Order received more than 2 months later, due to COVID-19. I thought the connecting triangles would be included. They were not.
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Response from France Trampoline
Hello, We are sorry to hear about your dissatisfaction regarding your order. Your order concerned 2 lots of 50 springs. Perhaps you were looking for the attachment triangles for the jumping mat? These are not sold separately from the jumping mats, as they require special equipment for installation. We would like to apologize for the wait regarding your order. Indeed, we are still experiencing the consequences of the health crisis. Please know that we are doing everything we can to reduce delays. Best regards,
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Loïc T.
Rating: 5 out of 5
following a purchase from 26/05/2020
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Hervé C.
Rating: 4 out of 5
following a purchase from 03/06/2020
Product meets my expectations
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François D.
Rating: 5 out of 5
following a purchase from 24/05/2020
Very good quality merchandise, very long delivery times
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Christian K.
Rating: 5 out of 5
following a purchase from 29/05/2020
Everything is great
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Olivier D.
Rating: 4 out of 5
following a purchase from 20/04/2020
Very good contact and attentive
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Ubtissem S.
Rating: 5 out of 5
following a purchase from 17/04/2020
A trampoline that is really of very good quality. The delivery was quite fast and within the indicated time. An original trampoline shape with enough space to have fun. I recommend France Trampoline, they are very good advice, thank you.
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Herve B.
Rating: 5 out of 5
following a purchase from 03/05/2020
Beautiful trampoline, sturdy.
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Fabien B.
Rating: 4 out of 5
following a purchase from 29/04/2020
Delivery on time, good quality product.
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